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Hotel Santana

4.0 star property

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Photo gallery for Hotel Santana

Garden
Sauna, hot tub, body treatments, hot stone massages, Swedish massages
Garden
Front of property
Economy Double or Twin Room | In-room safe, desk, free WiFi, bed sheets

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Gym
  • Pool
  • Room service
  • Housekeeping

Explore the area

Map
Triq il Maskli, Qawra, St. Paul's Bay, Malta, SPB1482
  • Bugibba Beach
    ‪7 min walk‬
  • Malta National Aquarium
    ‪8 min walk‬
  • Bugibba Square
    ‪10 min walk‬
  • Luqa (MLA-Malta Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Double or Twin Room

In-room safe, desk, free WiFi, bed sheets

Standard Double or Twin Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Comfort Double or Twin Room

In-room safe, desk, free WiFi, bed sheets

Comfort Double or Twin Room

  • 248 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room (Comfort Junior Suite)

In-room safe, desk, free WiFi, bed sheets

Triple Room (Comfort Junior Suite)

  • 248 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Studio

Studio | Private kitchen | Electric kettle

Studio

  • 516 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Double Bed OR 2 Twin Beds

View all photos for Family Room

Family Room | In-room safe, desk, free WiFi, bed sheets

Family Room

  • 517 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Triple Room

In-room safe, desk, free WiFi, bed sheets

Standard Triple Room

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Economy Double or Twin Room

Economy Double or Twin Room | In-room safe, desk, free WiFi, bed sheets

Economy Double or Twin Room

  • 118 sq ft
  • Sleeps 1
  • 1 Double Bed

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About this property

Hotel Santana

4-star St. Paul's Bay hotel walkable to Bugibba Square
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Hotel Santana offers 252 air-conditioned accommodations with safes and hair dryers. Flat-screen televisions come with satellite channels and pay movies.

Bathrooms include showers and complimentary toiletries. This St. Paul's Bay hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Indigo Wellness Centre has 1 treatment room. Services include hot stone massages, Swedish massages, facials, and body wraps. The spa is equipped with a sauna and a hot tub.
In addition to a full-service spa, Hotel Santana features an indoor pool and a sauna. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers a children's pool, a seasonal outdoor pool, and a fitness center. Onsite self parking is complimentary.

Hotel Santana is a smoke-free property.

The Moire - This buffet restaurant specializes in Mediterranean cuisine and serves breakfast and dinner.
Castagna - This coffee shop serves brunch and lunch. Guests can enjoy drinks at the bar. Open daily.
Room service is available.

Languages

English, French, Hungarian, Italian, Lithuanian, Maltese, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Castagna
  • The Moire

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 7 floors
  • Built in 1996
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • Electric kettle
  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from August 1 to August 31:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
3 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 0.50 per person, per night, up to 10 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The seasonal pool will be open from May to October
Pool access available from 8:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Malta. This property is rated 4 stars.

Property is also known as

Hotel Santana
Hotel Santana St. Paul's Bay
Santana Hotel
Santana St. Paul's Bay
Hotel Santana Hotel
Hotel Santana St. Paul's Bay
Hotel Santana Hotel St. Paul's Bay

Hotel Santana Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 194 out of 817 reviews
Rating 8 - Good. 358 out of 817 reviews
Rating 6 - Okay. 166 out of 817 reviews
Rating 4 - Poor. 79 out of 817 reviews
Rating 2 - Terrible. 20 out of 817 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mrs.M F

Liked: Cleanliness, property conditions & facilities, room comfort

Good hotel, good location

Our third stay here and as good as previously. Although the bus station is so near and convenient the hotel is in a quiet location. Plenty of bars and restaurants nearby. Room had everything we needed. Particularly liked the room lighting. Often hotels have bedroom lighting too dim to read by. Reception staff very helpful.. Will stay again.
Stayed 10 nights in Jan 2025

10/10 Excellent

N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and value for money

All the staff were excellent, extremely helpful, polite, friendly, efficient and knowledgeable. I used the indoor pool, jacuzzi, sauna and had 2 massages all very good. The food was excellent. The hotel was very clean everywhere, well maintained, i would definitely stay there again and recommend it to anyone. Well done a very enjoyable stay
Stayed 4 nights in Jan 2025

10/10 Excellent

sylvana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

william

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for money , all the staff very helpful, wide range of food available for breakfast to suit all
Stayed 14 nights in Dec 2024

8/10 Good

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, facilities, breakfast and staff. Could do with an updated bathroom as looking a bit tired. Great price as out of season.
Stayed 4 nights in Dec 2024

8/10 Good

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Sep 2024

8/10 Good

Hareharen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

Hareharen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
A nice well maintained hotel. We had hired a car so the free car park opposite was a bonus. Near to many restaurants, breakfast at the hotel was good. Roof top bathing area with a pool was super, if cold, just what you needed in the heat. Room was nice and clean but bed a bit hard.
Stayed 4 nights in May 2024

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent, safe, clean and great location

We really enjoyed our stay at Santana. I came on my own with my 2 children and felt really safe. The hotel staff were friendly, breakfast was excellent and location was perfect for wandering around or getting buses.
Stayed 3 nights in Apr 2024

10/10 Excellent

Paula

Stayed 9 nights in Apr 2024

8/10 Good

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast , great staff
Stayed 4 nights in Apr 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

Lack of air conditioning surprising

Great location for the bus station and reastaurants nearby. The hotel is clean, staff friendly and the breakfast buffet has something for all tastes and food cultures. However, the lack of air condition meant that our room temperature was a constant 25 degrees which was way too warm for a comfortable night's sleep. With traffic noise and Saharan dust outside, sleeping with the balcony door open wasn't really an option. The hotel lent us a fan which helped somewhat but as a 4 star hotel we thought air conditioning came as standard but clearly not.
Stayed 10 nights in Mar 2024

10/10 Excellent

Cheryl

Traveled with partner
Fantastic hotel, would like to go back in the summer to appreciate the hotels facilities more
Stayed 3 nights in Mar 2024

4/10 Poor

Beverley

Stayed 7 nights in Feb 2024

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Malta

room not ready on time, no electric sockets at side off bed, took nearly an hour to find us an extension lead to plug my husbands oxygen in, couldn't get a drink at happy hour, not enough staff, no proper queuing system, on the good side room large, clean and comfortable, staff pleasant, food in dining room good and outside happy hour getting a drink was okay and avalible staff attentive.
Stayed 1 night in Nov 2023

10/10 Excellent

Alexander

Good breakfast, but a bit repetitive, no mushrooms or grilled tomatoes.
Stayed 7 nights in Dec 2023

8/10 Good

Elaine

Stayed 10 nights in Dec 2023

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Returning
Stayed 28 nights in Oct 2023

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Alexander

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in a central location and has excellent facilities. The staff are all very friendly and the rooms very spacious and clean.We have stayed at this hotel 7 times now and would delivery recommend it to others.
Stayed 14 nights in Aug 2023

8/10 Good

charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2023

4/10 Poor

Jay, Olympia

Liked: Cleanliness, staff & service
I checked out of here two days early to move to another hotel. My room had quite a few mosquitos, the air conditioning wasn’t available until the end of the month and my room was too warm to sleep comfortably. But not having any outlets on either side of the bed was the clincher for me because I use a CPAP machine to sleep. The staff tried hard to make it right by providing a power strip extension cord, and offered to spray the room to rid the mosquitos, but I simply wanted to find another place and enjoy some restful sleep.
Stayed 3 nights in May 2023

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good for the price point.
Stayed 7 nights in Apr 2023