4/10 Poor
Brandy
Traveled with family
Sep 24, 2024
Disliked: Cleanliness
First the staff was extremely rude and disrespectful to us when we arrived and not accommodating at all. Then when we arrived at our condo, it was dirty. The beds that were supposed to be queen size were clearly not. The beach chairs that were supplied, for our condo were absolutely deplorable, rusted, broken, and stained our clothes to the point where they were ruined, and we had to throw them out. Then the refrigerator froze our food and ruined it and we had to throw half of our food out as well. This was by far the worst experience we have had at a resort. The walls did not look clean, the bathroom did not look like it had been cleaned at all. Probably be our last time here if something doesn’t change and we come to this resort a lot. Put a pretty bad taste in our mouths.
Brandy
Stayed 7 nights in Sep 2024