2/10 Terrible
Lauren
Jun 27, 2025
Disliked: Cleanliness, staff & service, property conditions & facilities
Room was gross with evidence that housekeeping was suboptimal - band-aid on floor, previous guest clothing, fingerprints on mirrors, stains around the room, furniture worn down. Property smelled bad (like mildew) and was run down; I understand some of the way the resort looked may be from the 2024 hurricanes…but overall the resort was just clearly not well maintained.
Pools are small and don’t have actual restrooms nearby, only porta-potties (which were also not well maintained). The lagoon looked like it had stuff growing in it that wasn’t supposed to be there. Saw staff eating food while preparing it. Elevator is painfully slow.
WOULD NOT RECOMMEND.
We were supposed to stay for 4 nights…we didn’t even end up staying 1 - went to a different resort for our stay.
Go a bit further up the coast to Sand Key or Clearwater - more shopping and dining options and properties better maintained.
Lauren
Stayed 4 nights in Jun 2025