The manager was called out, so she hasn't there when we checked in at 8 pm. But she left our key on the clipboard by the front door. I messaged her about how to use the heater, and she messaged me back about a missing knob, but we were already in bed, and I missed her text. Fortunately, it wasn't too cold of a night. So, she did her best to help us. The room had a strong smell of mothballs when we first came in, but fortunately, after the first few sneezes, it didn't affect me. I'd probably stay there again except for the noise.