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Hôtel de l'Image

4.0 star property

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Photo gallery for Hôtel de l'Image

Indoor pool, outdoor pool, pool umbrellas, sun loungers
Suite, Terrace (Horizon, Duplex) | Premium bedding, minibar, in-room safe, individually decorated
Exterior
Indoor pool, outdoor pool, pool umbrellas, sun loungers
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • 24/7 front desk
  • Pet friendly
  • Pool
  • Room service

Explore the area

Map
36 Boulevard Victor Hugo, St.-Rémy-de-Provence, Bouches-du-Rhone, 13210
  • Alpilles
    ‪1 min walk‬
  • Musée Estrine
    ‪2 min walk‬
  • Centre d'Art Presence Van Gogh
    ‪2 min walk‬
  • Avignon (AVN-Caumont)
    ‪25 min drive‬

Room options

View all photos for Exclusive Room, Terrace

Premium bedding, minibar, in-room safe, individually decorated

Exclusive Room, Terrace

  • 377 sq ft
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

View all photos for Suite (Robinson Crusoe)

Suite (Robinson Crusoe) | Premium bedding, minibar, in-room safe, individually decorated

Suite (Robinson Crusoe)

  • 484 sq ft
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

View all photos for Suite, Terrace (Horizon, Duplex)

Suite, Terrace (Horizon, Duplex) | Premium bedding, minibar, in-room safe, individually decorated

Suite, Terrace (Horizon, Duplex)

  • 538 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Premium bedding, minibar, in-room safe, individually decorated

Standard Double or Twin Room

  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About this property

Hôtel de l'Image

4-star St.-Rémy-de-Provence hotel with bar/lounge
A full-service spa, an indoor pool, and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite.
Hôtel de l'Image offers 32 air-conditioned accommodations with minibars and safes. Each accommodation is individually decorated. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool and an outdoor pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include massages. The spa is open daily.
In addition to a full-service spa, Hôtel de l'Image features an indoor pool and an outdoor pool. The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and a meeting room. This business-friendly hotel also offers a library, a terrace, and multilingual staff. Complimentary self parking is available on site.

Hôtel de l'Image is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
LES TERRASSES DE L IMAGE - This bar overlooks the garden.
24-hour room service is available.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 20 for adults and EUR 10 for children
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • LES TERRASSES DE L IMAGE

Things to do

  • Bicycle rentals
  • Full-service spa
  • Heated pool
  • Indoor pool
  • Library
  • Outdoor pool

Family friendly

  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Built in 1998
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed during the winter season.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 25.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.31 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 10 for children
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel l'Image
Hôtel l'Image St.-Remy-de-Provence
l'Image St.-Remy-de-Provence
Hôtel l'Image St.-Remy-de-Provence
Hôtel l'Image
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Hôtel de l'Image St.-Remy-de-Provence
Hôtel l'Image St.-Remy-de-Provence
Hôtel l'Image
l'Image St.-Remy-de-Provence
St.-Remy-de-Provence Hôtel de l'Image Hotel
Hotel Hôtel de l'Image
Hôtel de l'Image St.-Remy-de-Provence
l'Image
Hotel Hôtel de l'Image St.-Remy-de-Provence
Hôtel l'Image St.-Remy-de-Provence
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l'Image St.-Remy-de-Provence
l'Image
Hotel Hôtel de l'Image St.-Remy-de-Provence
St.-Remy-de-Provence Hôtel de l'Image Hotel
Hotel Hôtel de l'Image
Hôtel de l'Image St.-Remy-de-Provence
L'image St Remy De Provence

Hôtel de l'Image Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 93 out of 187 reviews
Rating 8 - Good. 54 out of 187 reviews
Rating 6 - Okay. 19 out of 187 reviews
Rating 4 - Poor. 15 out of 187 reviews
Rating 2 - Terrible. 6 out of 187 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Paula

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and amenities
We enjoyed our room. The location was perfect. The room was clean. There was plenty of space. Perhaps put the refrigerator on a short table as its small size makes it more of a table top item and it was a bit of a trip hazard on the way to the bathroom. There is plenty of room to put in a small sitting area without crowding the room, as well.
Stayed 3 nights in Sep 2024

4/10 Poor

Diana, Venice

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
Bar staff were excellent. Receptionist was rude & argumentative. She didn’t inform us that there was a “Bull Run” in the village and we couldn’t leave the hotel in the morning because the roads were closed. Room was old & tired. Wouldn’t return & these activities should be stopped!
Stayed 1 night in Sep 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Simon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing time in Saint Remy and we loved the pool
Stayed 2 nights in Aug 2024

10/10 Excellent

Mira

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a 2-story room with a balcony that had a view of the garden, pool and mountains while the front room had a view of old town so it’s the best of both worlds. The staff were friendly, helpful and professional. I believe it will soon undergo a major renovation and transform it into a 5-star hotel. Thank you for a wonderful stay.
Stayed 2 nights in Jun 2024

10/10 Excellent

Tara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just amazing! The grounds are gorgeous. The staff is fantastic- they go above and beyond with everything. Such a lovely stay. We cannot wait to return!
Stayed 3 nights in Jul 2024

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities
l'Image is a charming hotel, with incredible grounds, a friendly staff, and beautiful rooms. Highly recommended
Stayed 2 nights in Oct 2023

10/10 Excellent

Hang Yee

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are nice. Ambience of the room is good
Stayed 1 night in Jul 2023

10/10 Excellent

John

Stayed 1 night in May 2023

10/10 Excellent

Dawn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic view which made it a restful stop on a very busy trip around Provence. A nice easy town to navigate and the hotel is as close as you can get to the center of town. We will return.
Stayed 2 nights in Apr 2023

10/10 Excellent

Lietza

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2022

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No AC
Overall, absolutely do not stay here. It was 104 degrees outside and 93 degrees inside our room at 11 pm. We approached the front desk 6 or 7 times about this, they finally moved us to the room next door, it was 85 degrees at 11 pm the next night. The AC does not work and they will do nothing to assist you nor discount your stay for the camping-like atmosphere. The hotel is old and needs updating, rooms were serviced inconsistently, never swept or cleaned our floors a single time during an 8 days stay nor replenished pool towels or water in the room. To their credit they did tells us the room had no AC, about 12 hours before our arrival, while we were on a plane coming from the states so we had absolutely no other options but to stay there or book a room in a city about 40 minutes away. Avoid at all costs. 1.5 star hotel at best. Absurd for the summer price.
Stayed 8 nights in Jul 2022

10/10 Excellent

Johan

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
We had a great stay overall. The location is absolutely fantastic, literally in the center of town. The pool area was very nice, the breakfast was great and the room was good. The only caveat was the fact that the hotel restaurant didn’t seem to really have planned for guests having lunch, where on several occasions it was either full or out of food.
Stayed 5 nights in Aug 2020

10/10 Excellent

Deborah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Very comfortable
Stayed 4 nights in Oct 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Great location - gardens need tending
Very nice and helpful staff who were great help and very friendly.
Stayed 3 nights in Oct 2019

10/10 Excellent

Brian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great pool/garden
Nice rooms and fantastic pool
Stayed 3 nights in Aug 2019

4/10 Poor

Joseph

Disliked: Staff & service, property conditions & facilities, room comfort
Disappointment! The 4 star days are gone.
There was no one to take our bags or park our car. The room was sort of okay. The chairs they had in the room were tiny and not comfortable. The mattress has seen it's better days. The view of the unkempt yard was disappointing. The breakfast was horrible. We had the room with the tree house and we did enjoy that. We had a cocktail party with the friends we were traveling with and that was fun. The location is good.
Stayed 3 nights in Jun 2019

8/10 Good

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was lovely. The staff and management very helpful. The AC was not working which was inconvenient but fortunately weather was cool. We definitely enjoyed our stay.
Stayed 5 nights in Jun 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in Jun 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel de l'Image is in a wonderful location and is very pleasant. We have stayed there three times but our last visit was less pleasing than the others. I just have the feeling that this hotel is beginning to be run for the benefit of the staff rather the guests and previously high standards are slipping.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2019

10/10 Excellent

Deb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful boutique hotel
staff was wonderful and hotel charming
Stayed 2 nights in Oct 2018

4/10 Poor

johanna, Miami

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
The only thing was very nice in doing their job was the cleaing people in the room. the front desk was helpful somewhat, but unfortunately were not able to change local currencty. Hotel needs to have a complete rehab of the amenitis they have. Does not look to an standard 4 star property. The property is staring to look old and outdated. Need to have a good revamp of the grounds and offer more amenities for guests.
Stayed 2 nights in Oct 2018

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, room comfort
Needs a renovation
Our room had an incredible view of les alpilles. The people were very nice. We've stayed here ever since it 1st opened. It's starting to get a bit shabby & needs a renovation.
Stayed 3 nights in Oct 2018