Merton Hotel

3.0 star property

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Photo gallery for Merton Hotel

Indoor pool, seasonal outdoor pool, sun loungers
Front of property
2 restaurants, breakfast, lunch, dinner served; international cuisine
2 restaurants, breakfast, lunch, dinner served; international cuisine
3 bars/lounges, sports bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar

Explore the area

View in a map
Belvedere, St. Saviour, Jersey, JE4 9PG
  • Place, St. Helier Central Market
    ‪14 min walk‬
  • Place, Jersey Museum & Art Gallery
    ‪15 min walk‬
  • Place, Port of Jersey
    ‪20 min walk‬
  • Airport, Jersey (JER)
    ‪11 min drive‬

Room options

Standard Double Room

9.6 out of 10
Exceptional
(8 reviews)
  • 139 sq ft
  • Sleeps 3
  • 1 Double Bed

Standard Twin Room

9.0 out of 10
Wonderful
(18 reviews)
  • 139 sq ft
  • Sleeps 3
  • 2 Twin Beds

Triple Room

9.4 out of 10
Exceptional
(3 reviews)
  • 160 sq ft
  • Sleeps 3
  • 3 Twin Beds

Standard Twin with Bunk Beds

  • 151 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Bunk Beds

Standard Double with Bunk Bed

  • 151 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Bunk Beds

Standard Twin Room with Extra Bed

8.0 out of 10
Very good
(1 review)
  • 159 sq ft
  • Sleeps 3
  • 3 Twin Beds

Family Suite with Bunk

8.0 out of 10
Very good
(1 review)
  • 194 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Bunk Beds

Family Suite with Twin Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 194 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Standard Double Extra Bed

8.0 out of 10
Very good
(2 reviews)
  • 140 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About this property

Merton Hotel

3-star St. Saviour hotel close to Jersey Museum & Art Gallery
Along with 2 restaurants, this smoke-free hotel has free water park access and an indoor pool. Free weekday breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a nightclub, 3 bars/lounges, and a health club are onsite.
Merton Hotel offers 286 accommodations with safes and coffee/tea makers. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations and hair dryers. Housekeeping is provided daily.
An outdoor tennis court, a health club, and a water park with waterslides are featured at the hotel. An indoor pool, a children's pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 16 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including reflexology.
In addition to a complimentary water park, Merton Hotel features an outdoor tennis court and a waterslide. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges and a poolside bar. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

3 meeting rooms are available. This family-friendly hotel also offers an indoor pool, a children's pool, and a seasonal outdoor pool. Onsite self parking is complimentary.

Merton Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 8:00 AM and 10:00 AM.
The Belvedere - This buffet restaurant specializes in international cuisine and serves breakfast and dinner. A children's menu is available.
Bonettis - Overlooking the garden, this brasserie specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Cascades - This café serves light fare only.
Jersey Joes - This restaurant specializes in American cuisine and serves dinner only.
The Commentary Box - Onsite sports bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ferry terminal shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bonettis
  • Cascades
  • Jersey Joes
  • The Belvedere
  • The Commentary Box

Things to do

  • Arcade/game room
  • Children's club
  • Children's pool
  • Fitness classes
  • Free water park
  • Health club
  • Hot tub
  • Indoor pool
  • Nightclub
  • Outdoor tennis court
  • Piano
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Free supervised activities for children
  • Free water park access
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Terrace

Spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Prenatal massages
  • Reflexology
  • Treatment room

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the ferry terminal (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between November 17 and March 25.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or hot tub without adult supervision

Property is also known as

Merton Hotel
Merton Hotel St. Saviour
Merton St. Saviour
Merton Hotel Hotel
Merton Hotel St. Saviour
Merton Hotel Hotel St. Saviour

Reviews

Merton Hotel Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 582 out of 1001 reviews
Rating 8 - Good. 341 out of 1001 reviews
Rating 6 - Okay. 60 out of 1001 reviews
Rating 4 - Poor. 11 out of 1001 reviews
Rating 2 - Terrible. 7 out of 1001 reviews

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff bend over backward to help.Unfortunately part of the trip involved a bank holiday, so the hotel and the pool were filled with locals on a weekend break and activities like aquarobics and Pilates classes etc. weren't on as the staff were on holiday too. Food plentiful and lots of choice but the hot dishes could have been hotter, as it was they were quite tepid, but served on hot plates. Conveniently placed for a 15 minute walk into town and to the local park where a brass band was playing.Nightly entertainment for the kids was excellent, entertainment for the adults was a bit samey with mostly singers, but an excellent magic act. Sun beds and particularly umbrellas around the pool were in short supply, and some of the deck chairs were in poor condition.The restaurant staff need particular comment as they were superb, attentive and efficient.For a 3 star hotel,it was excellent and would recommend it.
Stayed 7 nights in Aug 2025

10/10 Excellent

ANDREA

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best thing about this hotel are the superb, diligent hard working staff. The entertainment for the children under 9 are superb. Our little one has many fond memories of our break in Jersey, thanks to the wonderful facilities and the staff who deliver exceptional service.
Stayed 4 nights in Aug 2025

6/10 Okay

Fiona

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were very friendly and helpful. The rooms and public areas were all very clean and the food was excellent
Stayed 3 nights in Aug 2025

10/10 Excellent

Katharine

Liked: Cleanliness, staff & service, property conditions & facilities
Great for families, very impressed by the friendliness and helpfulness of staff.
Stayed 5 nights in Aug 2025

8/10 Good

mary, Stalybridge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendliness of all the staff. Thought the food in the Belvedere a little repetative would not choose half board if I visited again. Mary Carter
Stayed 4 nights in Aug 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful hotel! Myself and my son had the best stay here, he absolutely loved being able to go to the swimming pool everyday and thoroughly enjoyed the flow rider experience. Every member of staff we met were super friendly and made the stay comfortable. The evening entertainment had a good balance of activities for the whole family. Breakfast had a great selection of foods and was a welcome addition to the stay so we could fuel up every morning. Everywhere in the hotel was super clean and our room was spotlessly clean each day by Shaun. The hotel is a short 10-15 minute walk into town and easy to do with children. We would certainly come back!!!!
Stayed 3 nights in Aug 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

morag

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel very friendly helpful staff choice of places to eat great swimmi g pool
Stayed 5 nights in Jul 2025

10/10 Excellent

corrina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the Merton , love Jersey can’t wait to go back
Stayed 3 nights in Jul 2025

10/10 Excellent

Catherine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family feel to the whole place and good breakfast options. A short walk into St Helier. We enjoyed our stay
Stayed 2 nights in Jul 2025

10/10 Excellent

SHARON

Stayed 7 nights in Jul 2025

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. 15 min walk to town centre. Good pool for relaxing and large carpark. Beds are quite firm and no air con in rooms. But other than that comfortable stay. Would stay again
Stayed 8 nights in Jul 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great hotel with very friendly staff and excellent facilities.
Stayed 3 nights in Jul 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2025

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel for families, pool and evening entertainment were particularly good
Stayed 10 nights in Jul 2025

10/10 Excellent

David Ian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing .Bonnetti restaurant was superb beautiful food and excellent service. We saw two top noch cabaret acts and breakfast was excellent. We would highly recommend the Merton for all ages. And we will return.
Stayed 4 nights in Jul 2025

10/10 Excellent

Gemma

Stayed 3 nights in Jul 2025

10/10 Excellent

Elke

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
great hotel with even more amazing staff - can't do enough to help. it just feels like a generous hotel where you can simply relax and enjoy your break
Stayed 3 nights in Jul 2025

10/10 Excellent

Fiona

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel for everyone

staff at this hotel were outstanding. breakfast so much choice. pool and steam room added bonus
Stayed 3 nights in Jul 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel with a number of restaurants and entertainment. Great location and easy to get to by bus. We’ll be back!
Stayed 7 nights in Jun 2025

8/10 Good

Sharon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall this hotel is great for families. Plenty of activities for everyone. Easy access to the town on foot. Staff are very friendly and helpful. Hotel is lovely. Downsides, no air conditioning, there is a fan in the room but doesn’t cool it down. The towels smelled really bad.
Stayed 3 nights in Jun 2025

8/10 Good

Catherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms would have benefitted from air conditioning -on top floor and ver warm, window only opened a fraction. A room safe would have been welcome.
Stayed 3 nights in Jun 2025

10/10 Excellent

Storme

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Drew

Stayed 1 night in Jun 2025