2/10 Terrible
David A Lokers
Traveled with family
Jul 24, 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
THIS IS NOT HOTEL! It’s TIMESHARE OWNER! We searched for hotel and resort and this Limetree showed up so we booked on this place then when we got there the receptionist said we don’t have reservations on this place, we showed our receipt but she still can’t find it then she said they send your name to our sister hotel which is on the other side of the Island and not what we booked for. We drove to the other hotel. Our room was facing the parking lot and too far from the beach, but we book front beach room not this crap. The beach was polluted can’t swim on it it’s too many boats. Then we talk to the manager the next day. The manager apologized then she sent us back to the original hotel that we asked “Limetree hotel”. We made another deposit again and energy bills again. So we finally went back to Limetree the concierge told us that “they prioritize only the Timeshare holders”. because that place is only for them and the owner always put it on the third party vendors and every time that happens they have to send those customers to their sister hotel without telling us! It’s exclusive for timeshare holders unless it’s a lot of empty rooms. BTW you don’t get a house keeper in that hotel. They only clean it after you check out. We stayed for 4 nights and they told us that. I asked for clean towels and nothing showed up. BTW the beach is very rocky try not to break your ankle. SAVE YOURSELF FROM STRESS! DO NOT BOOK HERE UNLESS YOU ARE TIMESHARE HOLDERS
David A Lokers
Stayed 4 nights in Jul 2025