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The Westin St. Thomas Beach Resort & Spa

4.5 star property

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Photo gallery for The Westin St. Thomas Beach Resort & Spa

2 bars/lounges, swim-up bar, poolside bar, beach bar
View from property
On the beach, white sand, beach cabanas, beach towels
Exterior
View from property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Breakfast available
  • Room service

Explore the area

Map
5 Estate Bakkeroe, Po Box 7100, St. Thomas, St. Thomas, 00802
  • Yacht Haven Grande Marina
    ‪4 min drive‬
  • Bolongo Bay
    ‪6 min drive‬
  • Magens Bay Beach
    ‪19 min drive‬
  • St. Thomas (STT-Cyril E. King)
    ‪20 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living room | 65-inch Smart TV with digital channels, TV, Netflix

Suite, 1 Bedroom

  • Ocean view
  • 700 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Balcony, Ocean View

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Room, 2 Queen Beds, Balcony, Ocean View

  • Ocean view
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Garden View

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Room, 1 King Bed, Garden View

  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Ocean View

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Room, 1 King Bed with Sofa bed, Ocean View

  • Ocean view
  • 350 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Partial Ocean View

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Partial Ocean View

  • Partial ocean view
  • 350 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Garden View

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Room, 2 Queen Beds, Garden View

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Ocean View (Terrace)

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, Ocean View (Terrace)

  • Sea view
  • 375 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking, Ocean View

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Suite, 1 Bedroom, Non Smoking, Ocean View

  • Partial ocean view
  • 625 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Ocean View (Mobility Accessible, Tub)

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Room, 2 Queen Beds, Non Smoking, Ocean View (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Ocean View (Terrace)

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Non Smoking, Ocean View (Terrace)

  • Sea view
  • 375 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Partial Ocean View (Mobility Accessible, Tub)

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, Partial Ocean View (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Partial Ocean View (Mobility Accessible, Roll-in Shower)

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, Partial Ocean View (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Garden View (Hearing Accessible)

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Room, 1 King Bed, Non Smoking, Garden View (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Garden View (Hearing Accessible)

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, Garden View (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Ocean View (Hearing Accessible)

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Room, 2 Queen Beds, Non Smoking, Ocean View (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Ocean View (Mobility Accessible, Tub)

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Ocean View (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Ocean View (Hearing Accessible)

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Ocean View (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Partial Ocean View

Room, 2 Queen Beds, Partial Ocean View | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Room, 2 Queen Beds, Partial Ocean View

  • Partial ocean view
  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking, Balcony

Suite, 1 Bedroom, Non Smoking, Balcony | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Suite, 1 Bedroom, Non Smoking, Balcony

  • 625 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Ocean View (Mobility Accessible, Roll-in Shower)

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Ocean View (Mobility Accessible, Roll-in Shower)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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View from property

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About this property

The Westin St. Thomas Beach Resort & Spa

4.5-star St. Thomas resort close to Bolongo Bay
Catch some rays at the beach or spend the day relaxing at The Westin St. Thomas Beach Resort & Spa's full-service spa. Then enjoy a meal at one of the resort's 3 restaurants. Change of towels is available on request.
The Westin St. Thomas Beach Resort & Spa offers 394 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Tempur-Pedic beds feature premium bedding. 65-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This St. Thomas resort provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and change of towels can be requested.

3 outdoor swimming pools are on site along with a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Heavenly Spa has 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, and sports massages. The spa is open daily.
The Westin St. Thomas Beach Resort & Spa features a full-service spa, 3 outdoor swimming pools, a health club, and a sauna. Dining is available at one of the resort's 3 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the resort's bars, which include 2 bars/lounges, a beach bar, and a poolside bar. Wireless Internet access is complimentary.

Event facilities measuring 9500 square feet (883 square meters) include conference space. This luxury resort also offers spa services, gift shops/newsstands, and concierge services. For a surcharge, an airport shuttle during limited hours is offered to guests. Parking is available onsite for a surcharge. A total renovation of this property was completed in December 2022.

The Westin St. Thomas Beach Resort & Spa has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Luna Mar - This poolside restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Shorebird - Overlooking the ocean, this buffet restaurant specializes in American cuisine and serves breakfast and brunch. Guests can enjoy drinks at the bar. Open daily.
Sugarfin - Overlooking the ocean, this sushi bar specializes in sushi and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Frenchman's Roast - Overlooking the pool, this coffee shop specializes in American cuisine and serves light fare only. Open daily.
Edge Bar - This poolside bar specializes in Caribbean cuisine and serves lunch and light fare. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 10:00 PM
  • Valet parking on site (USD 35 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 34 for adults and USD 34 for children
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar

Restaurants on site

  • Edge Bar
  • Frenchman's Roast
  • Luna Mar
  • Shorebird
  • Sugarfin

Things to do

  • 3 outdoor pools
  • Fitness classes
  • Full-service spa
  • Health club
  • Kayaking
  • Sailing
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • 3 outdoor pools
  • Crib (surcharge)
  • Free babysitting
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 14 meeting rooms
  • 9,500 square feet of conference space

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Dock
  • On the beach
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool umbrellas

Full-service spa

  • 12 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Elevator (48 inch wide door)
  • Grab bar near toilet
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (42 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 3 buildings
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1973
  • Comprehensive recycling policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Renovated entire property - December 2022
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch smart TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 40.00 per stay
Cribs (infant beds) are available for USD 35.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 86.25 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness center access
  • Health club access
  • In-room bottled water
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 34 for adults and USD 34 for children
  • Airport shuttle fee: USD 42 per person (one-way)
  • Airport shuttle fee per child: USD 42 (one-way)
  • Valet parking fee: USD 35 per day
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 35.0 per night
  • Rollaway bed fee: USD 40.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Marriott Frenchman's Reef Morning Star Beach Resort St. Thomas
Marriott Frenchman's Reef Morning Star Beach Resort
The Westin St Thomas & Spa
The Westin St. Thomas Beach Resort & Spa Resort
The Westin Beach Resort Spa at Frenchman's Reef
The Westin St. Thomas Beach Resort & Spa St. Thomas
The Westin St. Thomas Beach Resort & Spa Resort St. Thomas

The Westin St. Thomas Beach Resort & Spa Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 478 out of 1003 reviews
Rating 8 - Good. 253 out of 1003 reviews
Rating 6 - Okay. 146 out of 1003 reviews
Rating 4 - Poor. 63 out of 1003 reviews
Rating 2 - Terrible. 63 out of 1003 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Tanaka

Traveled with group
Liked: Cleanliness, staff & service, amenities
The amenities are really good however the functionality of the room was sub par. We transferred to another room which was ok. The hassle of transferring was a bit much after they couldn’t fix a problem they knew existed prior to the stay. Staff was lovely and food was great.

4/10 Poor

Kelly

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
I do not normally complain but as a Marriott Club Owner and Bon Voy member very disappointed.. good service few and far between .. my room overlooked a parking lot, the bathroom sliding door fell off track trapping my daughter in bathroom.. had to call 2x.. furniture was peeling, curtains were a mess. The maid didnt clean the bathroom or replace coffee when she came. My room was located on a floor with no elevator and we had to carry heavy bags up a flight of stairs. Honestly You cant make this up.. beautiful location and facilities but otherwise.. disaster. Wont be visiting there again
Stayed 5 nights in Feb 2025

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

6/10 Okay

Joanne

Traveled with family

Meh

Hotel needs more staff at front desk and pool bars- badly.
Stayed 2 nights in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2025

4/10 Poor

J. Eric

Traveled with family
Disliked: Room comfort

Only for the filthy rich!

It was very expensive for what amenities that were available. The on site food was expensive and not good, service was good, too many added fees - group of six or more had a surcharge and auto gratuity of 20%!
Stayed 3 nights in Feb 2025

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Ed

Staff was very welcoming Property is doing extensive maintenance even though they have been reopened only around 3 years Pool bar is great but do not let Grant take care of you. His customer service and attention to guests was horrible
Stayed 5 nights in Feb 2025

10/10 Excellent

Stephanie D.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous resort!
Stayed 4 nights in Feb 2025

10/10 Excellent

Alison

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the hotel. We were given a room that is accessible enabled-but not quite accessible only. I appreciate that for those who are accessible the mirror in the room is lower to the ground. However… for those of us who aren’t. A full length mirror on any of the other hotel walls would be appreciated. It is my only complaint on an otherwise perfect stay
Stayed 3 nights in Feb 2025

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property ! Great location to relax and enjoy the Caribbean !
Stayed 4 nights in Feb 2025

8/10 Good

Barbara

Stayed 1 night in Feb 2025

10/10 Excellent

Martha

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly and helpful.
Stayed 5 nights in Feb 2025

6/10 Okay

Jennifer

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The first couple of days at this property were rough and something I had to get used to. It was common to wait up to 45 minutes for your food to arrive. And the food was meh. Also, the hotel was out of several items (specifically any breakfast sandwich in coffee shop and the green drink at the salt shack). After a couple of days I excepted that this was "island time" and I got less grumpy about the bad service. The other annoyance was the beach area. I am older but thankfully don't have mobility issues. If I did, I would have never been able to make it to the beach as the elevator was broken the entire week I was there. Getting to the beach required navigating steep steps. Once there the views are spectacular but the beach area is very small. I was excited to go on vacation and take walks on the beach every morning....but this was definitely not happening on this very small stretch. A walk on this beach takes 5 minutes. For a property to charge the amount of money that the Westin in St. Thomas does you have a level of expectation that you want things to be pretty great. Which they most definitely were not. Additionally, they have bogus charges on my card that I asked repeatedly to be removed. They are still there. On the pro side, the staff was incredibly friendly and they did their best. I feel sorry for them because they were constantly having to deal with unhappy customers. I saw it everyday in the lobby.
Stayed 6 nights in Feb 2025

10/10 Excellent

Christy Marie

Stayed 2 nights in Feb 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great start to honeymoon
Stayed 1 night in Jan 2025

8/10 Good

John

Stayed 3 nights in Jan 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

8/10 Good

Pamela Rochelle, New Castle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views were fantastic. The weather was great and a very friendly atmosphere.
Stayed 5 nights in Jan 2025

10/10 Excellent

Robert P.

Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent choice for STT

The staff is friendly and go out of their way to be helpful. The property is lovely and my room was impeccable!
Stayed 1 night in Jan 2025

6/10 Okay

Lynn

Liked: Cleanliness, property conditions & facilities
I did not like the unexpected Resort Fee of $75 per night. I questioned it at checkout but never received a satisfactory answer. Also, I told your staff that the overhead shower didn't work or we were unable to work it, and it never was addressed. The shower amenities had an empty bath gel container. We quickly received a new one but the receptacle was broken. We enjoyed the pool and beach areas and found the staff friendly. There were a lot of plusses to our stay, but the Resort Fee makes us question our return.
Stayed 3 nights in Jan 2025

10/10 Excellent

Tanya Karen Ottilie

Stayed 4 nights in Jan 2025

10/10 Excellent

Robert Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff supporting the clients of the Westin were all professional, welcoming, and efficient. Everyone smiled and had pleasant attitudes toward me throughout my visit. I would definitely recommend the accommodations to others.
Stayed 7 nights in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well worth it !!!

Lovely resort! Beautiful vistas! Great beach with plenty of chairs and umbrellas! Great food service on the beach from salt shack restaurant! People so nice! Pool area very nice with 3 pools to choose from! 2 pools are exclusively for adults. Plentiful restaurant options with outdoor dining Rooms newly renovated fresh clean and comfortable beds! Overall a great resort and very family friendly as well You can take a hotel shuttle down to beach or outdoor staircase with lots of stairs but pretty views along the way One problem was that the beach elevator was out of service, but in our group of 70-4 year olds we all managed the steps up and down just fine ! Our group of 14 people agreed that we would all definitely return! Enjoy your stay!
Stayed 7 nights in Jan 2025