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The Pink Palm Hotel - Adults Only

3.0 star property

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Photo gallery for The Pink Palm Hotel - Adults Only

Outdoor pool, free cabanas, sun loungers
Garden view
Sundeck
Luxury Room, Terrace, Harbor View | Balcony view
Property entrance

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Hot Tub
  • Bar
  • Pet friendly
$413
includes taxes & fees
Dec 8 - Dec 9

Explore the area

View in a map
2114 Crystal Gade, St. Thomas, St Thomas, 00802
  • Place, St. Thomas Synagogue
    ‪1 min walk‬
  • Place, Frenchtown
    ‪3 min walk‬
  • Place, Blackbeard's Castle
    ‪5 min walk‬
  • Airport, St. Thomas (STT-Cyril E. King)
    ‪9 min drive‬

Room options

View all photos for Deluxe Suite

Deluxe Suite | In-room safe, individually decorated, individually furnished

Deluxe Suite

8.8 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room

Grand Room | In-room safe, individually decorated, individually furnished

Grand Room

10.0 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room | In-room safe, individually decorated, individually furnished

Superior Room

9.8 out of 10
Exceptional
(18 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room

Basic Room | In-room safe, individually decorated, individually furnished

Basic Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Room, Terrace, Harbor View

Luxury Room, Terrace, Harbor View | In-room safe, individually decorated, individually furnished

Luxury Room, Terrace, Harbor View

  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, individually decorated, individually furnished

Deluxe Double Room

  • Sleeps 4
  • 2 King Beds

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About this property

The Pink Palm Hotel - Adults Only

3-star St. Thomas hotel close to Magens Bay Beach
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a bar/lounge. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a hot tub, spa services, and express check-in.
The Pink Palm Hotel - Adults Only offers 28 air-conditioned accommodations with safes and bathrobes. Each accommodation is individually furnished and decorated. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Bathrooms include showers with rainfall showerheads, and hair dryers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.
An outdoor pool and a hot tub are on site.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Pink Palm. Services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is open daily.
In addition to a full-service spa, The Pink Palm Hotel - Adults Only features an outdoor pool and a hot tub. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This St. Thomas hotel also offers spa services, a terrace, and a garden.

The Pink Palm Hotel - Adults Only is a smoke-free property.

A complimentary continental breakfast is served each morning between 8:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • Couples/private dining

Things to do

  • Full-service spa
  • Hot tub
  • Outdoor pool

Conveniences

  • Guidebooks
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service

Outdoors

  • Dock
  • Free pool cabanas
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Prenatal massages
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathrobes
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Mobile key entry
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:30 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from November 24 2025 to November 30 2025 (dates subject to change).

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 110 per pet, per stay
Welcoming dogs only
1 total (up to 70 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 125 per accommodation, per stay
  • Resort fee: USD 50 per accommodation, per night
The resort fee includes:
  • Beach towels
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Partner property pool access
  • Pool access
  • Hot tub access

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 110 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property

Property is also known as

The Pink Palm Hotel
The Pink Palm St Thomas
The Pink Palm Hotel - Adults Only Hotel
The Pink Palm Hotel - Adults Only St. Thomas
The Pink Palm Hotel - Adults Only Hotel St. Thomas

Reviews

The Pink Palm Hotel - Adults Only Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 237 out of 346 reviews
Rating 8 - Good. 57 out of 346 reviews
Rating 6 - Okay. 30 out of 346 reviews
Rating 4 - Poor. 15 out of 346 reviews
Rating 2 - Terrible. 7 out of 346 reviews

Reviews

10/10 Excellent

JESSICA, AGUADA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
BEAUTYFUL
Stayed 1 night in Aug 2025

10/10 Excellent

Aaliah

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great!
Stayed 1 night in Aug 2025

10/10 Excellent

adriane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

We loved our stay, the place is beautiful!! (Once we found it!) I dont feel like it was easy to find. But besides that, amazing! The view from the Pink Palm is nothing short of amazing!! I will warn ⚠️ anyone considering a stay at the Pink Palm.. if you have knee or leg problems, COPD or any sort of breathing, walking or driving issues... Consider staying elsewhere. There are ALOT of steps in the complex. The hills around the complex are very steep and driving to the hotel and the available parking can be quite daunting. (To say the very least)
Stayed 4 nights in Aug 2025

10/10 Excellent

Kim

Stayed 1 night in Aug 2025

10/10 Excellent

Shaun

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Amazon food staff much stay love it we will be back 😋
Stayed 3 nights in Aug 2025

2/10 Terrible

Chunlai

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here on Saturday, August 16, 2025, when Hurricane Erin had just hit Category 5 and shut down all flights out of St. Thomas, USVI. After our flight was canceled, we booked this hotel, which—like every other option available—only listed rooms for two adults. When we arrived, the front desk clerk flat-out refused to check us in because our children were with us. She also rejected our compromise of letting the kids (both are adults) sleep in the room while we stay in the car. Her only “solution”? Pay an extra $1,000 for another room. In disbelief and anger, I booked a different hotel on the spot for myself and my son. Only then did she finally hand my wife and daughter the room keys—but with the outrageous condition that my son and I could not visit them during their stay. That meant we had to leave in total darkness, in the middle of heavy rain and strong winds, and drive up into the mountains to reach our other hotel. It was terrifying and reckless on the hotel’s part. A note about driving to this hotel is a nightmare—the entrance is at the end of a narrow mountain road with no way to turn around. You have to back in with absolute precision or risk hitting another car. And after all of that, the room conditions themselves were bad. This was by far the most horrifying hotel experience of my life. Families—especially in an emergency—should avoid this place at all costs.
Stayed 2 nights in Aug 2025

10/10 Excellent

rayno

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Raymond, Staten Island

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent. The restaurant was great but and there are so many additional options.
Stayed 4 nights in Aug 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing time! The staff is very friendly and welcoming. They check in with you every morning and evening via text to make sure everything is going well with your stay. Food here is amazing!! I tried mostly all dinner dishes not one was a bad idea! You will not go wrong. If renting a car, get the smallest one! These streets are narrow and will already have cars parked making it even narrower. I cannot wait to go back!
Stayed 3 nights in Aug 2025

10/10 Excellent

Gabriel, Saint Cloud

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the rooms and pool area. Restaurant is amazing. Great food. Service is awesome. Only thing I’m not a fan of is the Parking because is limited and hard to get to and the steps.
Stayed 2 nights in Aug 2025

10/10 Excellent

Maureen

Traveled with partner
Liked: Amenities
Great property. Provided a beautiful room with an amazing view. Great breakfast. Check in was quick and so hospitable. It’s clear the hotel has put much care and thought into creating a wonderful environment.
Stayed 1 night in Aug 2025

6/10 Okay

Natalia

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Chetna

Stayed 2 nights in Aug 2025

2/10 Terrible

heather

Stayed 1 night in Aug 2025

10/10 Excellent

Tyler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and very chill place to stay. Would definitely stay again. Only negative we noticed was very limited parking for guests who rented a car. All servers, house keeping and front desk attendants were super friendly and made the stay feel like home. This place is in the city so very narrow streets and hilly around.
Stayed 3 nights in Aug 2025

8/10 Good

Zak

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Jul 2025

10/10 Excellent

Ernest

Stayed 2 nights in Jul 2025

10/10 Excellent

Ashley

Stayed 3 nights in May 2025

10/10 Excellent

Stephanie

Stayed 2 nights in Jul 2025

10/10 Excellent

Ronni

Liked: Cleanliness, staff & service, property conditions & facilities
/
Stayed 4 nights in Jul 2025

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved the Pink Palm!
Stayed 2 nights in May 2025

6/10 Okay

Nieasha

Traveled with partner
Liked: Staff & service
My room and balcony was nice and the was very polite and helpful
Stayed 3 nights in Jul 2025

10/10 Excellent

Terri

Stayed 1 night in Jul 2025

8/10 Good

Karen

Stayed 1 night in Mar 2025

6/10 Okay

Lisa

Disliked: Amenities
The location of the Pink Palm was unexpected, the hill made transportation, walking and driving, to and from the hotel a huge challenge and inconvenient. The property itself was nice, my room was very spacious, although the bathroom was small and the floor was not very clean. The view from the pool deck was a highlight and I had a wonderful meal in the restaurant on the evening of my arrival, unfortunately these were the only highlights. The restaurant is very small, only one staff person was friendly there. On my second night the restaurant shut down early with no notice or explanation which left me hungry, that was terrible. Customer service from most of the staff and management was very much lacking during my stay. I noticed that they catered to select visitors which was more than unacceptable. Considering there rate, I expected much better quality and certainly better service. I requested that management contact me and was told that she would call me, that never happened. It was disappointing. I plan to visit St. Thomas again, however, I will definitely not stay at the Pink Palm Hotel again. My star rating was not lower only because of the two kind staff people I encountered.
Stayed 3 nights in Jun 2025