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The Ritz-Carlton, St. Thomas

5.0 star property

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Photo gallery for The Ritz-Carlton, St. Thomas

View from property
Creator video
4 restaurants, breakfast served
Lobby
2 outdoor pools, cabanas (surcharge), pool umbrellas

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Housekeeping
  • Breakfast available
  • Spa
  • Gym
$694
includes taxes & fees
Sep 29 - Sep 30

Explore the area

View in a map
6900 Great Bay, St. Thomas, St. Thomas, 00802
  • Place, Secret Harbour Beach
    ‪16 min walk‬
  • Place, Sapphire Beach
    ‪5 min drive‬
  • Place, Lindquist Beach
    ‪5 min drive‬
  • Airport, St. Thomas (STT-Cyril E. King)
    ‪25 min drive‬

Room options

View all photos for Presidential Suite, 1 Bedroom, Balcony

Presidential Suite, 1 Bedroom, Balcony | 1 bedroom, premium bedding, in-room safe, desk

Presidential Suite, 1 Bedroom, Balcony

  • 1976 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Resort View

1 bedroom, premium bedding, in-room safe, desk

Club Room, 2 Queen Beds, Resort View

  • 459 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 Double Bed, Oceanfront

1 bedroom, premium bedding, in-room safe, desk

Club Room, 1 Double Bed, Oceanfront

8.0 out of 10
Very good
(1 review)
  • 459 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 2 Queen Beds, Balcony, Resort View

Room, 2 Queen Beds, Balcony, Resort View | 1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Balcony, Resort View

9.0 out of 10
Wonderful
(4 reviews)
  • 459 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Suite, 1 Bedroom, Balcony

Club Suite, 1 Bedroom, Balcony | 1 bedroom, premium bedding, in-room safe, desk

Club Suite, 1 Bedroom, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 1080 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Suite, 1 Bedroom, Ocean View

55-inch LCD TV with cable channels, TV

Executive Suite, 1 Bedroom, Ocean View

  • 893 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Presidential Suite, 3 Bedrooms, Oceanfront

1 bedroom, premium bedding, in-room safe, desk

Presidential Suite, 3 Bedrooms, Oceanfront

  • 1976 sq ft
  • 3 bedrooms
  • Ocean view
  • Sleeps 8
  • 3 Double Beds

View all photos for Room, 2 Queen Beds, Ocean View

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Ocean View

9.4 out of 10
Exceptional
(6 reviews)
  • 459 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony, Resort View

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Balcony, Resort View

9.4 out of 10
Exceptional
(23 reviews)
  • 459 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Ocean View

1 bedroom, premium bedding, in-room safe, desk

Club Room, 2 Queen Beds, Ocean View

8.8 out of 10
Excellent
(3 reviews)
  • 459 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony, Ocean View

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Balcony, Ocean View

9.4 out of 10
Exceptional
(16 reviews)
  • 459 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Ocean View

1 bedroom, premium bedding, in-room safe, desk

Club Room, 1 King Bed, Ocean View

9.4 out of 10
Exceptional
(6 reviews)
  • 459 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 2 Bedrooms

1 bedroom, premium bedding, in-room safe, desk

Club Suite, 2 Bedrooms

  • 1539 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 7
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed with Sofa bed

1 bedroom, premium bedding, in-room safe, desk

Executive Suite, 1 King Bed with Sofa bed

  • 968 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed, Resort View

1 bedroom, premium bedding, in-room safe, desk

Club Room, 1 King Bed, Resort View

10.0 out of 10
Exceptional
(1 review)
  • 459 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed with Sofa bed

1 bedroom, premium bedding, in-room safe, desk

Club Suite, 1 King Bed with Sofa bed

  • 1080 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed, Oceanfront

View from room

Club Room, 1 King Bed, Oceanfront

10.0 out of 10
Exceptional
(2 reviews)
  • 459 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About this property

The Ritz-Carlton, St. Thomas

5-star St. Thomas resort close to Secret Harbour Beach
Catch some rays at the beach or spend the day relaxing at The Ritz-Carlton, St. Thomas's full-service spa. Then enjoy a meal at one of the resort's 4 restaurants. Housekeeping is available on request.
The Ritz-Carlton, St. Thomas offers 180 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. Rooms open to balconies. Beds feature premium bedding. 55-inch LCD televisions come with premium cable channels.

Bathrooms include separate bathtubs and showers with deep soaking bathtubs, designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a waterslide, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Ritz-Carlton Spa has 11 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

The Ritz-Carlton, St. Thomas features a full-service spa, 2 outdoor swimming pools, outdoor tennis courts, and a waterslide. Dining is available at one of the resort's 4 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the resort's bars, which include 3 bars/lounges and a beach bar.

Business amenities at this 5-star property consist of a business center, 4 meeting rooms, and limo/town car service. This Mediterranean resort also offers a children's pool, a 24-hour fitness center, and spa services. Parking is available onsite for a surcharge.

The Ritz-Carlton, St. Thomas has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Alloro - This restaurant serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Bleuwater - This restaurant serves breakfast only. Open daily.
Coconut Cove - This beach family restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Sails Beachside - This beachfront restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
Room service is available.

Property amenities

Parking and transportation

  • Limo/town car service
  • Secured, uncovered valet parking on site (USD 40 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 49 for adults and USD 28 for children
  • 3 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Alloro
  • Bleuwater
  • Coconut Cove
  • Sails Beachside

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • 24-hour gym
  • Boat
  • Boat tours
  • Children's club
  • Children's pool
  • Designer stores
  • Full-service spa
  • Kayaking
  • Paddleboard
  • Sail boat
  • Snorkeling
  • Tennis lessons
  • Water sports equipment
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • In-room crib
  • Rollaway/extra bed (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Beach towels
  • Beach umbrellas
  • Firepit
  • On the beach
  • On the waterfront
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Doorbell and phone notification
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • No elevator
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 3 floors
  • 6 buildings
  • Biodegradable coffee stirrers available
  • Built in 1992
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Mediterranean architecture
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness center access
  • Fitness/yoga classes
  • In-room bottled water
  • Internet access
  • Phone calls
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 49.00 for adults and USD 28.00 for children
  • Uncovered valet parking fee: USD 40 per night
  • Rollaway bed fee: USD 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ritz-Carlton Hotel St. Thomas
Ritz-Carlton St. Thomas
St. Thomas Ritz-Carlton
Ritz-Carlton St. Thomas Hotel
Ritz-Carlton St. Thomas Hotel St. Thomas
The Ritz-Carlton, St. Thomas U.S. Virgin Islands
Great Bay Resort
St. Thomas Great Bay
Great Bay Resort
St. Thomas Great Bay
Resort St. Thomas Great Bay Resort St. Thomas
St. Thomas St. Thomas Great Bay Resort Resort
Resort St. Thomas Great Bay Resort
St. Thomas Great Bay Resort St. Thomas
The Ritz Carlton St. Thomas
Great Bay
Great Bay Resort
Resort St. Thomas Great Bay Resort St. Thomas
St. Thomas St. Thomas Great Bay Resort Resort
Resort St. Thomas Great Bay Resort
St. Thomas Great Bay Resort St. Thomas
Great Bay
St. Thomas Great Bay
The Ritz Carlton St. Thomas
Great Bay Resort
St. Thomas Great Bay
Resort St. Thomas Great Bay Resort St. Thomas
St. Thomas St. Thomas Great Bay Resort Resort
Resort St. Thomas Great Bay Resort
St. Thomas Great Bay Resort St. Thomas
Great Bay
The Ritz Carlton St. Thomas
The Ritz Carlton, St Thomas
The Ritz-Carlton, St. Thomas Resort
The Ritz-Carlton, St. Thomas St. Thomas
The Ritz-Carlton, St. Thomas Resort St. Thomas

The Ritz-Carlton, St. Thomas Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 250 out of 426 reviews
Rating 8 - Good. 71 out of 426 reviews
Rating 6 - Okay. 49 out of 426 reviews
Rating 4 - Poor. 28 out of 426 reviews
Rating 2 - Terrible. 28 out of 426 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Jose

Traveled with partner
Disliked: Staff & service
For a Ritz Carlton, I have no idea how they remain with this brand. The cost matches the brand but the service is simply not what you expect from this brand. Hotel is very nice and close to Redhook. Unfortunately for the travelers there’s not too many higher end hotels in ST Thomas so they get the business and don’t see the need to improve service. I have stayed at this hotel between 5 to 8 trips over the years. Always underwhelming…a real shame.
Stayed 4 nights in Mar 2025

6/10 Okay

Sandra

Stayed 7 nights in Jun 2025

6/10 Okay

LaTanya Rochelle

Stayed 4 nights in Jun 2025

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The only complaint is the shower pressure wasn’t great. The staff and overall experience was incredible!! This is a must place to stay
Stayed 4 nights in Jun 2025

10/10 Excellent

Gloria

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Well maintained, great customer service.
Stayed 3 nights in May 2025

10/10 Excellent

Steven

Traveled with partner
The Ritz Service was the best. Expedia is terrible. I would really like to get my credit for Marriott points considering Expedia doesn’t give you anything. I’m done with
Stayed 4 nights in May 2025

10/10 Excellent

Samuel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing property
Stayed 4 nights in Jun 2025

10/10 Excellent

Michelle

Stayed 2 nights in Jun 2025

8/10 Good

Richard, YORBA LINDA

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Extremely friendly staff. Food was not the greatest. We had a car rental and were able to go off properly to a few restaurants that were excellent.
Stayed 6 nights in May 2025

10/10 Excellent

Antonio

Stayed 9 nights in May 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in May 2025

10/10 Excellent

Kate

Stayed 5 nights in May 2025

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Aaron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at the Ritz Carlton. The views, food, staff, location and hospitality was top notch. I would highly recommend if considering staying here.
Stayed 4 nights in May 2025

6/10 Okay

Noel

Traveled with family
Liked: Cleanliness
Really expensive, nothing to do in premises, Very expensive for what you get Restaurant food average, Service in some areas really rude No transportation to airport or downtown Transportation very expensive Use taxi, private transportation $299.99 one way from airport to hotel
Stayed 2 nights in May 2025

10/10 Excellent

Hath

Stayed 4 nights in May 2025

2/10 Terrible

Lansford

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Besides the people nexts door from us was watching us thru the side of the hole in the wall everything was ok the food was very overpriced breakfast for 2 ppl shouldn’t be $100 a day, the people are very different some of the staff don’t talk to you like the ppl that stay on the resort as well just nice but not a friendly place to stay but the staff and everything was ok . Don’t know if I would book again
Stayed 3 nights in May 2025

10/10 Excellent

Namuun Naomi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2025

10/10 Excellent

Alma R

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was phenomenal! The service was next level and the property was impeccable! I can’t wait to come back in December!
Stayed 6 nights in May 2025

10/10 Excellent

Morgan

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Daniel

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Apr 2025

10/10 Excellent

Kimberly

Stayed 3 nights in Apr 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Aiah

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff especially the valet
Stayed 4 nights in Apr 2025

10/10 Excellent

Frank, saint Augustine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 2 nights in Mar 2025