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The Ritz-Carlton, St. Thomas

5.0 star property

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Photo gallery for The Ritz-Carlton, St. Thomas

View from property
Presidential Suite, 1 Bedroom, Non Smoking, Balcony | Premium bedding, in-room safe, desk, blackout drapes
View from property
Lobby
Couples treatment rooms, steam room, body treatments, hot stone massages

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Housekeeping
  • Breakfast available
  • Spa
  • Gym

Explore the area

Map
6900 Great Bay, St. Thomas, St. Thomas, 00802
  • Cowpet Bay
    ‪5 min walk‬
  • Secret Harbour Beach
    ‪3 min drive‬
  • Sapphire Beach
    ‪11 min drive‬
  • St. Thomas (STT-Cyril E. King)
    ‪29 min drive‬

Room options

View all photos for Presidential Suite, 1 Bedroom, Non Smoking, Balcony

Presidential Suite, 1 Bedroom, Non Smoking, Balcony | Premium bedding, in-room safe, desk, blackout drapes

Presidential Suite, 1 Bedroom, Non Smoking, Balcony

  • 1976 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Non Smoking, Resort View

Premium bedding, in-room safe, desk, blackout drapes

Club Room, 2 Queen Beds, Non Smoking, Resort View

  • 459 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 Double Bed, Non Smoking, Oceanfront

Premium bedding, in-room safe, desk, blackout drapes

Club Room, 1 Double Bed, Non Smoking, Oceanfront

  • 459 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Resort View (Balcony)

Room, 2 Queen Beds, Non Smoking, Resort View (Balcony) | Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Non Smoking, Resort View (Balcony)

  • 459 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Suite, 1 Bedroom, Non Smoking

Club Suite, 1 Bedroom, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Club Suite, 1 Bedroom, Non Smoking

  • 1080 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking, Ocean View

Executive Suite, 1 Bedroom, Non Smoking, Ocean View | Living area | 55-inch LCD TV with cable channels, TV

Executive Suite, 1 Bedroom, Non Smoking, Ocean View

  • 893 sq ft
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Presidential Room, 3 Bedrooms, Non Smoking, Oceanfront

Premium bedding, in-room safe, desk, blackout drapes

Presidential Room, 3 Bedrooms, Non Smoking, Oceanfront

  • 1976 sq ft
  • Ocean view
  • Sleeps 8
  • 3 Double Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Ocean View

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Non Smoking, Ocean View

  • 459 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Resort View (Balcony)

Room, 1 King Bed, Non Smoking, Resort View (Balcony) | Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Non Smoking, Resort View (Balcony)

  • 459 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Non Smoking, Ocean View

Premium bedding, in-room safe, desk, blackout drapes

Club Room, 2 Queen Beds, Non Smoking, Ocean View

  • 459 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Ocean View (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Non Smoking, Ocean View (Mobility/Hearing Accessible, Tub)

  • 459 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

  • 459 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Non Smoking, Ocean View

Club Room, 1 King Bed, Non Smoking, Ocean View | Premium bedding, in-room safe, desk, blackout drapes

Club Room, 1 King Bed, Non Smoking, Ocean View

  • 459 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Double Bed, Balcony, Ocean View

55-inch LCD TV with cable channels, TV

Club Suite, 1 Double Bed, Balcony, Ocean View

  • 1539 sq ft
  • Ocean view
  • Sleeps 7
  • 1 Double Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Non Smoking

55-inch LCD TV with cable channels, TV

Executive Suite, 1 King Bed with Sofa bed, Non Smoking

  • 968 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed, Non Smoking, Resort View

Premium bedding, in-room safe, desk, blackout drapes

Club Room, 1 King Bed, Non Smoking, Resort View

  • 459 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking, Balcony

Premium bedding, in-room safe, desk, blackout drapes

Club Suite, 1 Bedroom, Non Smoking, Balcony

  • 1080 sq ft
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Room, 1 King Bed, Non Smoking, Oceanfront

View from room

Club Room, 1 King Bed, Non Smoking, Oceanfront

  • 459 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About this property

The Ritz-Carlton, St. Thomas

5-star St. Thomas resort close to Secret Harbour Beach
Catch some rays at the beach or spend the day relaxing at The Ritz-Carlton, St. Thomas's full-service spa. Then enjoy a meal at one of the resort's 4 restaurants. Housekeeping is available on request.
The Ritz-Carlton, St. Thomas offers 180 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. Rooms open to balconies. Beds feature premium bedding. 55-inch LCD televisions come with premium cable channels.

Bathrooms include separate bathtubs and showers with deep soaking bathtubs, designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 11 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

The Ritz-Carlton, St. Thomas features a full-service spa, 2 outdoor swimming pools, a waterslide, and a 24-hour fitness center. Dining is available at one of the resort's 4 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the resort's 3 bars/lounges.

Business amenities at this 5-star property consist of a business center, 4 meeting rooms, and limo/town car service. This Mediterranean resort also offers a children's pool, a terrace, and a children's club. Parking is available onsite for a surcharge.

The Ritz-Carlton, St. Thomas has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Alloro - This restaurant serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Bleuwater - This restaurant serves breakfast only. Open daily.
Coconut Cove - This beach family restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Sails Beachside - This beachfront restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
Room service is available.

Languages

English, French, German, Italian, Japanese, Portuguese, Russian, Spanish

Property amenities

Parking and transportation

  • Limo/town car service
  • Secured, uncovered valet parking on site (USD 40 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 46 for adults and USD 11 to 27 for children
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Alloro
  • Bleuwater
  • Coconut Cove
  • Sails Beachside

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Children's club
  • Children's pool
  • Full-service spa
  • Kayaking
  • Snorkeling
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • In-room crib
  • Rollaway/extra bed (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Beach towels
  • Beach umbrellas
  • Firepit
  • On the beach
  • On the waterfront
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 3 floors
  • 6 buildings
  • Biodegradable coffee stirrers available
  • Built in 1992
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Mediterranean architecture
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 7.5 percent
  • Resort fee: USD 95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness center access
  • Fitness/yoga classes
  • In-room bottled water
  • Internet access
  • Phone calls
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 15 to 46 for adults, and USD 11 to 27 for children
  • Uncovered valet parking fee: USD 40 per night
  • Rollaway bed fee: USD 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ritz-Carlton Hotel St. Thomas
Ritz-Carlton St. Thomas
St. Thomas Ritz-Carlton
Ritz-Carlton St. Thomas Hotel
Ritz-Carlton St. Thomas Hotel St. Thomas
The Ritz-Carlton, St. Thomas U.S. Virgin Islands
Great Bay Resort
St. Thomas Great Bay
Great Bay Resort
St. Thomas Great Bay
Resort St. Thomas Great Bay Resort St. Thomas
St. Thomas St. Thomas Great Bay Resort Resort
Resort St. Thomas Great Bay Resort
St. Thomas Great Bay Resort St. Thomas
The Ritz Carlton St. Thomas
Great Bay
Great Bay Resort
Resort St. Thomas Great Bay Resort St. Thomas
St. Thomas St. Thomas Great Bay Resort Resort
Resort St. Thomas Great Bay Resort
St. Thomas Great Bay Resort St. Thomas
Great Bay
St. Thomas Great Bay
The Ritz Carlton St. Thomas
Great Bay Resort
St. Thomas Great Bay
Resort St. Thomas Great Bay Resort St. Thomas
St. Thomas St. Thomas Great Bay Resort Resort
Resort St. Thomas Great Bay Resort
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Great Bay
The Ritz Carlton St. Thomas
The Ritz Carlton, St Thomas
The Ritz-Carlton, St. Thomas Resort
The Ritz-Carlton, St. Thomas St. Thomas
The Ritz-Carlton, St. Thomas Resort St. Thomas

The Ritz-Carlton, St. Thomas Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 207 out of 362 reviews
Rating 8 - Good. 60 out of 362 reviews
Rating 6 - Okay. 45 out of 362 reviews
Rating 4 - Poor. 26 out of 362 reviews
Rating 2 - Terrible. 24 out of 362 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought it was great. I went a few times between 2008-2010. I thought the property was more enjoyable then, but more dining options were available and there wasn’t as much noise. I had a club oceanfront room. The view was great, but the golf cart transportation service was right below us. Gas powered and loud. Those are the negatives. Positives of the resort begin with the pool. I spent most of my time there. Great to hang out with and look out at the water in the infinity pool. I rented a cabana daily. Service was amazing. Poolside food was great. A cabana isn’t needed to enjoy the experience though. The restaurants were mostly being renovated, but the food available was expensive but good. The club food was good/convenient. Morning coffee overlooking the water is fantastic. There is a boating experience that picks you up right on the beach for a day trip to explore the islands. The price isn’t terrible for the Caribbean. I have read negative things about staff, but I did not have a single problem with them. I’ve experienced much worse at higher class hotels. I also read cleanliness issues. I noticed a little bit of wear and tear from weather, but nothing that is not expected. This is a Caribbean resort that experiences unpredictable weather. It is not easy to maintain to perfection. There were many activities on the island. Shopping and adventure activities. Keep in mind that they are mostly a 20-30 min ride each way, but easy and fair priced transportation is very easy.
Stayed 6 nights in Sep 2024

10/10 Excellent

Yi

Traveled with group
Liked: Amenities, property conditions & facilities
Excellent service
Stayed 3 nights in Nov 2024

6/10 Okay

Jose

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Poor service and only one restaurant option for dinner.
Stayed 4 nights in Oct 2024

10/10 Excellent

Andrew

Stayed 1 night in Sep 2024

8/10 Good

Renell

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience was good and within the standard of Ritz Carlton
Stayed 1 night in Oct 2024

8/10 Good

Lakisha

Liked: Cleanliness, staff & service, property conditions & facilities
..
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful resort ❤️ highly recommend. The staff was amazing, like hands down the best service I've ever had on vacation.

2/10 Terrible

charles

Disliked: Amenities
We arrived Friday afternoon and we were so looking forward to seeing the facility. There was construction on the beach bar area, rocks in the beach so you couldn’t walk without shoes. Because of construction they only had one restaurant open that was restricted in times and menu. There were ants all over crawling into makeup brushes and personal items. We stayed only one night and left. Found a Weston that was brand new and beautiful. Charles Tomeo MD
Stayed 4 nights in Oct 2024

6/10 Okay

Shirley Lee

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good rooms. Food is very mediocre.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kevin

Stayed 6 nights in Sep 2024

4/10 Poor

Brigette

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This Ritz Carlton was much different than any other service wise.. it lacks a lot of good amenities
Stayed 4 nights in Sep 2024

10/10 Excellent

Shauna

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was wonderful, very friendly and extremely helpful! Highly recommend an early September visit if you are looking for a relaxing and quiet vacation with amazing food and a gorgeous view.
Stayed 4 nights in Sep 2024

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Jonathan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Overall it was very good and I understand it is the slow season but I think there should have been more food/restaurant options or possibly even offering reciprocity to some local restaurants to include transportation as I spent a fortune on taxis. Furthermore, the construction should have been done more quickly even if that meant closing for a short period of time or not having guest rooms so close to the construction noise. I also found it a bit contradictory giving free bottles of water in the room yet charging for water at the restaurant. I understand it is an island and everything costs more but for the prices you charge for the food; water should have been no charge. The hotel staff were excellent and always willing to assist as needed. I do look forward to staying there again.
Stayed 4 nights in Sep 2024

10/10 Excellent

Andrew

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice property
Stayed 4 nights in Sep 2024

8/10 Good

Dawn

Liked: Cleanliness
Stayed 5 nights in Aug 2024

10/10 Excellent

james douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and the location is excellent for day trips to st john.
Stayed 7 nights in Aug 2024

10/10 Excellent

Jamel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Beautiful resort!!!
Stayed 3 nights in Sep 2024

10/10 Excellent

Tiffany

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Guest services was exceptional, the property grounds were well maintained. Our stay was wonderful and extremely relaxing
Stayed 4 nights in Aug 2024

8/10 Good

eldar

Liked: Amenities
Good
Stayed 5 nights in May 2024

4/10 Poor

Richard

Disliked: Staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

RAUL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything, the beach, the pool, the food, the drinks, the coffee and the stuff.
Stayed 4 nights in Jul 2024

10/10 Excellent

Linwood, Olive Branch

Stayed 5 nights in Jul 2024