See all properties

Windward Passage Hotel

3.5 star property

Choose dates to view prices

Photo gallery for Windward Passage Hotel

View from property
Outdoor pool
View from property
Exterior
View from property

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast available
  • Room service
  • Housekeeping
  • Bar

Explore the area

Map
Veterans Drive Charlotte Amali, Po Box 640, St. Thomas, St. Thomas, 804
  • Blackbeard's Castle
    ‪14 min walk‬
  • Yacht Haven Grande Marina
    ‪3 min drive‬
  • Magens Bay Beach
    ‪6 min drive‬
  • St. Thomas (STT-Cyril E. King)
    ‪9 min drive‬

Room options

View all photos for Superior Room, 2 Double Beds, Ocean View

In-room safe, individually decorated, individually furnished

Superior Room, 2 Double Beds, Ocean View

  • Ocean view
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Ocean View

Superior Room, 1 King Bed, Ocean View | In-room safe, individually decorated, individually furnished

Superior Room, 1 King Bed, Ocean View

  • Ocean view
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, individually decorated, individually furnished

Standard Room, 1 King Bed

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, individually decorated, individually furnished

Standard Room, 2 Double Beds

  • 322 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

On the beach, beach umbrellas, snorkeling, beach bar

Emerald Beach Resort

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
3.8 out of 5, Good, (1005)
The price is $269
per night
$330 total
includes taxes & fees
May 14 - May 15
Emerald Beach Resort

About this property

Windward Passage Hotel

3.5-star St. Thomas hotel close to Magens Bay Beach
An outdoor pool, a restaurant, and a fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a business center, and concierge services.
Windward Passage Hotel offers 151 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Televisions come with satellite channels and pay movies.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Windward Passage Hotel features an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a business center and 2 meeting rooms. This St. Thomas hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Onsite self parking is complimentary.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Windward Passage Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 to 25 for adults and USD 10 to 25 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business center

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Pay movies
  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:30 PM; Check-in end time: 11:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Fee for full breakfast: approximately USD 10 to 25 for adults, and USD 10 to 25 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Windward Hotel
Windward Passage Hotel
Windward Passage Hotel St. Thomas
Windward Passage St. Thomas
Charlotte Amalie Holiday Inn
Holiday Inn Charlotte Amalie
Windward Passage Hotel St. Thomas, U.S. Virgin Islands
Windward Passage
Windward Passage Hotel Hotel
Windward Passage Hotel St. Thomas
Windward Passage Hotel Hotel St. Thomas

Windward Passage Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 394 out of 1398 reviews
Rating 8 - Good. 358 out of 1398 reviews
Rating 6 - Okay. 271 out of 1398 reviews
Rating 4 - Poor. 202 out of 1398 reviews
Rating 2 - Terrible. 173 out of 1398 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Hayden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend the ocean view rooms.
Stayed 5 nights in Jan 2025

4/10 Poor

mar

Disliked: Property conditions & facilities, room comfort

Avoid at all costs

I rarely leave reviews but i need to warn other travelers. It all started with a terrible chick in process... The check in process chaos and nobody got their rooms before 530pm, i got mine at 630. There were about 30 people waiting to check in but they were understaffed so the chdck in was severely delayed. They offered nothing for the wait, when there ia a full bar on site most guests were sitting at waiting for chdck in. There was also no logic to assignmmet of rooms so you had to keep going back every few minutes to ask. I have never seen something like this, let alone for 300 usd a night they charge. The staff was careless, clearly overwhelmed, unprepared and without any interest in making an already disastrous process eve worse. The rooms are large but the furniture is a mix and match of old and old fashioned pieces. The stucco walls made it all look dirtier and mire full of dust. The place has an overall run down look. The bathtub has dark scratches, the furniture is also scratched. The worst part esp if youre alone, is the noise at night. The constant coming and going of people, the screaming and yelling and the super loud music outside in the street by the hotel which was not a one off as per my conversations with many other travelers who had stayed theee before while waiting for our room.to be ready. I was woken up twice by a couple yelling and smashing doors upstairs and at one point i considered 911. A scary, unpleasant and terrible value for money stay
Stayed 2 nights in Jan 2025

8/10 Good

Leonard

Stayed 2 nights in Jan 2025

4/10 Poor

Melissa

Disliked: Cleanliness, property conditions & facilities

One and done

Nothing available….no gym, gift shop, the bar opened maybe 3/5 days there, had water pressure issues one day with brown water flowing once “fixed”, no room service, no activities, building hasn’t been updated since 2017 hurricane, one restaurant
Stayed 5 nights in Jan 2025

10/10 Excellent

Travis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice USVI hotel for the money

Stayed 1 night in Jan 2025

6/10 Okay

Aisha

Accommodations were fair. It seems like they are in the middle of renovations. I wish they had WiFi services for guests.
Stayed 5 nights in Jan 2025

4/10 Poor

Brian

Liked: Cleanliness
Disliked: Room comfort
The place is under some construction, but that wasn't the biggest issue. Do not stay in rear rooms, especially on a weekend night. There is a locals bar just behind the hotel with loud music, cars, and people until 2 AM. There is also a family of at least 3 roosters that live out back that'll greet you at 5:30 am! I will say the place was clean, the rooms were clean, so I'll give them that. Just don't expect a good nights sleep in the back rooms.
Stayed 1 night in Jan 2025

10/10 Excellent

Tinaja

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here , always love it.
Stayed 6 nights in Jan 2025

2/10 Terrible

Doron

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel don’t hold our confirmed reservation

We booked four rooms for 14 people. When we got there they told me they didn’t have enough rooms. We had to split the group and find another hotel on very short notice. The lady at the office helped us find a new place but the fact they didn’t honor the reservation is concerning. I’ve stayed there several times on the way to Tortola but never again.
Stayed 1 night in Jan 2025

2/10 Terrible

Annisha

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had no iron asked as we checked took three hours to fet it, reception never answers the phone and you go downstaurs they are away frim the receptuon area outside talking to their friends
Stayed 2 nights in Jan 2025

10/10 Excellent

Alberto

Stayed 1 night in Jan 2025

4/10 Poor

rider

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

4/10 Poor

Simone

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Patrick L

Traveled with group
Liked: Room comfort
Disliked: Cleanliness, staff & service

Consider a 2nd place

Checked in on a Sunday and we hit the pool with screaming kids. Their bar was not open. There was no place to buy water. The water from the sink came out urine yellow, and that’s a nice thing I could say about it upon checkout I explained to him they had a water problem and that it was yellow And the lady at the front desk said that’s not a problem. LOL
Stayed 1 night in Jan 2025

2/10 Terrible

Cherley

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Cherley

Disliked: Cleanliness, staff & service, property conditions & facilities
Room was not properly cleaned upon Check in. They were overbooked and put me in a room that had pluming issues. Also Check in is supposed to be at 4pm was not allowed to check in until 6pm.
Stayed 1 night in Jan 2025

6/10 Okay

Jeremy

Traveled with partner
Building is beautiful at night, great location, walking distance from everything downtown.
Stayed 5 nights in Dec 2024

6/10 Okay

Brian

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities

Under renovation, might be improving

It's pretty run down right now. They are currently renovating the lobby. The rooms are decent, but not great. Internet connectivity was spotty at best. Restaurant and bar isn't open every night and seems somewhat random about the nights it is closed. Neighborhood behind the hotel is a bit sketchy.
Stayed 10 nights in Jan 2025

10/10 Excellent

Shania

Stayed 1 night in Jan 2025

6/10 Okay

Olga

Disliked: Cleanliness, amenities, property conditions & facilities
I understand that the hotel has suffered from several hurricanes, however if management cannot find the resources to bring the hotel up to the standard it should be close, the staff in the dining room, hide from us on Sunday because they didn't want to serve us after 10:30 am, on Saturday they refuse to take my order because the cook turns off his stoves at 10:30 am, the hotel has a posted sign on the menu that breakfast is served till 11 am, I had to go to the front desk and asked for a manager, who was not available at any time. the staff though friendly at times had a nonchalant attitude about service, the front desk clerk stood with both hands on her hips in a defensive posture, as I spoke to her about the staff in the restaurant, the lobby area is under renovations, signage not clearly posted where the new check-in area was, I walked around the courtyard several times, before seeing a sign, parking lot is surrounded by several abandoned cars and buildings.
Stayed 3 nights in Jan 2025

6/10 Okay

Henry

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2025

2/10 Terrible

JOHN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Uselta

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
close to main road
Stayed 2 nights in Dec 2024

2/10 Terrible

Maidevis

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful rooms, terrible location. The rooms are falling apart.
Stayed 4 nights in Jan 2025

4/10 Poor

Anita

Disliked: Cleanliness
Stayed 1 night in Jan 2025