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Windward Passage Hotel

3.5 star property

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Photo gallery for Windward Passage Hotel

View from property
Outdoor pool
Courtyard
Exterior
Standard Room, 2 Double Beds | In-room safe, individually decorated, individually furnished

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast available
  • Room service
  • Housekeeping
  • Bar

Explore the area

Map
Veterans Drive Charlotte Amali, Po Box 640, St. Thomas, St. Thomas, 804
  • Blackbeard's Castle
    ‪14 min walk‬
  • Yacht Haven Grande Marina
    ‪3 min drive‬
  • Magens Bay Beach
    ‪6 min drive‬
  • St. Thomas (STT-Cyril E. King)
    ‪9 min drive‬

Room options

View all photos for Superior Room, 2 Double Beds, Ocean View

In-room safe, individually decorated, individually furnished

Superior Room, 2 Double Beds, Ocean View

  • 323 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Ocean View

Superior Room, 1 King Bed, Ocean View | In-room safe, individually decorated, individually furnished

Superior Room, 1 King Bed, Ocean View

  • 323 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, individually decorated, individually furnished

Standard Room, 1 King Bed

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, individually decorated, individually furnished

Standard Room, 2 Double Beds

  • 322 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Windward Passage Hotel

3.5-star St. Thomas hotel close to Magens Bay Beach
An outdoor pool, a restaurant, and a fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a business center, and concierge services.
Windward Passage Hotel offers 151 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Televisions come with satellite channels and pay movies.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Windward Passage Hotel features an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a business center and 2 meeting rooms. This St. Thomas hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Onsite self parking is complimentary.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Windward Passage Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 to 25 for adults and USD 10 to 25 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business center

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Pay movies
  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:30 PM; Check-in end time: 11:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Fee for full breakfast: approximately USD 10 to 25 for adults, and USD 10 to 25 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Windward Hotel
Windward Passage Hotel
Windward Passage Hotel St. Thomas
Windward Passage St. Thomas
Charlotte Amalie Holiday Inn
Holiday Inn Charlotte Amalie
Windward Passage Hotel St. Thomas, U.S. Virgin Islands
Windward Passage
Windward Passage Hotel Hotel
Windward Passage Hotel St. Thomas
Windward Passage Hotel Hotel St. Thomas

Windward Passage Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 399 out of 1421 reviews
Rating 8 - Good. 361 out of 1421 reviews
Rating 6 - Okay. 283 out of 1421 reviews
Rating 4 - Poor. 203 out of 1421 reviews
Rating 2 - Terrible. 175 out of 1421 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Noelle

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We were a party of four, which included a child. The room was clean, however out of the five lights that poorly lit this room only three worked. We had no issue with our AC. The issue we had was we had no phone. The ice machine was broken on our floor. There was no laundry service because we were informed that the laundry room was out of service. This is what we were told by staff, none of the vending machines worked . We had to ask for extra towels every day, even after we would make our request at the desk. No one informed us that on Monday and Tuesdays that the only restaurant on the property was closed for the entire day. The manager would not even speak to us when we were expressing our concerns about lack of light and no working phone. We were informed that all the room phones on the property were not hooked up or working. They were just there for decoration purpose. The cost of my room was not $80 a night so the statement of you get what you pay for doesn’t count especially when it’s $215 a night and we were charged also for the child when the room states it holds for people.
Stayed 5 nights in Feb 2025

2/10 Terrible

Craig

Stayed 8 nights in Feb 2025

4/10 Poor

Tamara

Traveled with partner
Disliked: Amenities, property conditions & facilities
I liked the closeness of town of Charlotte Amalie and walking distance. Check in was 430p, so we toured around the island. We got there around 430 and the room wasn't ready. It wasn't until after 630ish and pushing to get the room. They said they were short staffed, mind you check in was 430p. It wasn't a great start.
Stayed 4 nights in Jan 2025

6/10 Okay

Christopher, Rapid City

Disliked: Amenities, property conditions & facilities
Travelled to St. Thomas for a quick Valentine's Day/President's Day weekend on short notice - the Windward Passage was one of the last hotel type properties available. The grounds are largely under construction, to include the check-in area. The restaurant and bar have very limited hours that differ for each day of the week - we opted to go to other local restaurants instead. Rooms were not super clean, but safe during our stay. Minimal toiletries, towels, and other items provided in the room. A/C was able to keep up, no issues with room temp while we were there. Very noisy on the south side with highway that is heavily driven by large semi-trailers at all times of the day. Overall would not stay here again unless no other availability on the island.
Stayed 2 nights in Feb 2025

10/10 Excellent

Rene

Stayed 3 nights in Feb 2025

8/10 Good

Suleika

Affordable
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

2/10 Terrible

Mandy

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2025

2/10 Terrible

Lyndsey

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had yellow running water. We had no working telephone to call for any services. The staff was rude and short with us , like we were being a bother when asking for things like cabs .
Stayed 4 nights in Feb 2025

10/10 Excellent

Wingrove

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service
Stayed 1 night in Feb 2025

8/10 Good

Abigail

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Feb 2025

2/10 Terrible

Katharine

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

Starletta Ayesha, Washington

Disliked: Cleanliness, staff & service, amenities
You get what you pay for. My first impression of this place was Motel 6. The exterior definitely doesn't give 3.5 star but the first room I was put in was pretty decent until I was told that I had to switch rooms because the general manager was coming? The next room I was put in was not as appealing as the first but it still had an ocean view as the front desk assured it would. The toilet was stopped up, the air conditioner was loud and didn't get cold, not to mention, no one ever came to clean my room the entire six days I was there. Needless to say, I personally wouldn't stay there again. The only few things I liked was that the parking for guest is free and that it's close to the airport, other than that, no bueno.
Stayed 6 nights in Feb 2025

10/10 Excellent

Paulina

Stayed 1 night in Jan 2025

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy and secure off street parking.
Stayed 2 nights in Feb 2025

8/10 Good

Janice, Belle Isle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is centrally located, not too far from Public transportation, ferries, and a short car ride to the airport. You can walk to shopping and dining, although dining and Bar is located on property. They are upgrading which is nice. I will definitely stay here again and I have stayed several times before.
Stayed 1 night in Dec 2024

10/10 Excellent

Amanda

Stayed 1 night in Feb 2025

8/10 Good

Tameeka

Traveled with family
Liked: Cleanliness, staff & service
The staff, everyone from security front desk and housekeeping were friendly. The rooms are pretty standard. I didn’t get the room type I booked but I didn’t mind. Close to everything in town and local buses run regularly in front of hotel. For a cost effective, safe and clean. I would recommend.
Stayed 1 night in Feb 2025

10/10 Excellent

Vishal, Secaucus

Stayed 1 night in Feb 2025

6/10 Okay

Terri

Traveled with group, Traveled with family
The property is old and really needs some maintenance work. It has the opportunity to be a fantastic place. Staff was great except they need help in their restaurant
Stayed 3 nights in Dec 2024

8/10 Good

Kevin

Yes
Stayed 2 nights in Feb 2025

2/10 Terrible

Matoya

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room wasn’t anything like the pictures posted. No tv signal. Yellow water and very old on the inside
Stayed 1 night in Feb 2025

2/10 Terrible

Aliscia

Stayed 1 night in Feb 2025

10/10 Excellent

Froilan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 2 nights in Feb 2025

10/10 Excellent

Ishma-el

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025