Windward Passage Hotel

3.5 star property

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View from property
View from property
View from property
Exterior
Outdoor pool

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast available
  • Pool
  • Room service
  • Housekeeping
  • Bar
  • Gym

Explore the area

Map
Veterans Drive Charlotte Amali, Po Box 640, St. Thomas, St. Thomas, 804
  • St. Thomas Synagogue
    ‪10 min walk‬
  • Blackbeard's Castle
    ‪14 min walk‬
  • Magens Bay Beach
    ‪6 min drive‬
  • St. Thomas (STT-Cyril E. King)
    ‪9 min drive‬

Room options

Superior Room, 2 Double Beds, Ocean View

  • 323 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed, Ocean View

  • 323 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds

  • 322 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Windward Passage Hotel

3.5-star St. Thomas hotel close to Magens Bay Beach
An outdoor pool, a restaurant, and a fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a business center, and concierge services.
Windward Passage Hotel offers 151 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Televisions come with satellite channels and pay movies.

Bathrooms include showers, complimentary toiletries, and hair dryers. This St. Thomas hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Windward Passage Hotel features an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a business center and 2 meeting rooms. This St. Thomas hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Onsite self parking is complimentary.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Windward Passage Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 to 25 for adults and USD 10 to 25 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business center

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Pay movies
  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:30 PM; Check-in end time: 11:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Fee for full breakfast: approximately USD 10 to 25 for adults, and USD 10 to 25 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Windward Hotel
Windward Passage Hotel
Windward Passage Hotel St. Thomas
Windward Passage St. Thomas
Charlotte Amalie Holiday Inn
Holiday Inn Charlotte Amalie
Windward Passage Hotel St. Thomas, U.S. Virgin Islands
Windward Passage
Windward Passage Hotel Hotel
Windward Passage Hotel St. Thomas
Windward Passage Hotel Hotel St. Thomas

Windward Passage Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 400 out of 1428 reviews
Rating 8 - Good. 369 out of 1428 reviews
Rating 6 - Okay. 295 out of 1428 reviews
Rating 4 - Poor. 190 out of 1428 reviews
Rating 2 - Terrible. 174 out of 1428 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

bradley

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was over charged by the hotel and they do not answer the phone to claify.
Stayed 2 nights in Nov 2024

10/10 Excellent

D

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Dec 2024

10/10 Excellent

Paul, Redondo Beach

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

8/10 Good

John

Conveniently located close to the ferry terminal and close enough to the waterfront tourist shops, room was clean and appeared to be recently renovated.
Stayed 2 nights in Dec 2024

10/10 Excellent

Brian

Stayed 4 nights in Aug 2024

10/10 Excellent

Carol

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was nice, nice blackout curtains. My friends room had toilet issues. They did offer to move her, but only here for one night so she opted to stay. Nice pool area. Security guard was really nice and extremely helpful. All staff were friendly and polite.
Stayed 1 night in Dec 2024

10/10 Excellent

Kamoy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Robert, Corpus Christi

Stayed 1 night in Nov 2024

10/10 Excellent

SOMESH

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Nov 2024

10/10 Excellent

Oneida

Stayed 2 nights in Nov 2024

10/10 Excellent

Orlando, Caguas

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe place
Stayed 1 night in Aug 2024

10/10 Excellent

Annie, Caguas

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe place
Stayed 1 night in Sep 2024

10/10 Excellent

Annie, Caguas

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe place
Stayed 2 nights in Nov 2024

10/10 Excellent

Ricardo Gabriel Zapata, Caguas

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe place
Stayed 2 nights in Sep 2024

10/10 Excellent

Annie, Caguas

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe place
Stayed 1 night in Oct 2024

6/10 Okay

Kareme

Traveled with family and small children
Disliked: Staff & service
My room was never cleaned due to the fact that the custodial team told me they were not seeing in their system that anyone (I) was occupying the dwelling. Additionally, the WiFi up in the rooms is horrible. I had to hotspot myself to get any work for work or school done. My door was hard to close and sometimes you thought it was closed but it wasn’t. Lastly, there was not one microwave on the premises not even downstairs in the the lobby to hit the left over foods and stuff for the kids.
Stayed 1 night in Nov 2024

10/10 Excellent

osiris

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good and peaceful place.
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Convenient location
The Windward Passage is conveniently located near the ferry terminal. I've stayed there several times. The rooms are okay, clean and reasonably comfortable. The shower was poor, couldn't get any COLD water so very hot.
Stayed 1 night in Nov 2024

10/10 Excellent

Luis

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall excellent place for business trips. Excellent location and services
Stayed 5 nights in Nov 2024

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Luis

Stayed 1 night in Nov 2024

2/10 Terrible

Milton

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
under renovation. rain water everwhere. towels laid out to keep out water. not tv, no internet
Stayed 3 nights in Nov 2024

10/10 Excellent

Bryan

Stayed 2 nights in Oct 2024

6/10 Okay

Kim

Traveled with partner
Disliked: Staff & service, property conditions & facilities
I recently stayed at the Windward Passage Hotel. The hotel is conveniently located close to the ferry. However, the girl who checked us in on 11/8 was not friendly and did not provide us with any information about the property's amenities or lack thereof.
Stayed 1 night in Nov 2024

10/10 Excellent

La Verne

Liked: Amenities
Good location, people friendly, great customer service. Room was excellent
Stayed 2 nights in Nov 2024