Along with a restaurant, this smoke-free hotel has a bar/lounge and dry cleaning. Free English breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, a garden, and a front-desk safe are onsite.
The Moat House offers 41 accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.
This business-friendly hotel also offers a garden, dry cleaning/laundry services, and a front-desk safe. Onsite self parking is complimentary.
The Moat House is a smoke-free property.
A complimentary English breakfast is served each morning between 8 AM and 10 AM.
Orangery Restaurant - This restaurant serves breakfast, lunch, and dinner.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Food and drink
Free English breakfast available daily 8:00 AM to 10:00 AM
A bar/lounge
A restaurant
Restaurants on site
Orangery Restaurant
Family friendly
Free crib
Living room
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Business services
Meeting rooms
Outdoors
Garden
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
More
Banquet hall
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Free crib
Bathroom
Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Towels provided
Entertainment
Flat-screen TV
Food and drink
Coffee/tea maker
More
Desk
Heating
Iron/ironing board
Laptop workspace
Living room
Phone
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of GBP 15 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available
Children and extra beds
Children are welcome
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Pet fee: GBP 15 per pet, per stay
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and window guards
Property is also known as
Moat House Hotel Acton Trussell, Stafford
Moat House Hotel
Moat House Acton Trussell, Stafford
Moat House
The Moat House Acton Trussell UK - Staffordshire
Moat Hotel Acton Trussell
The Moat House Acton Trussell Hotel
Moat House Hotel Stafford
Moat House Stafford
The Moat House Hotel
The Moat House Stafford
The Moat House Hotel Stafford
The Moat House Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 553 out of 802 reviews
10 - Excellent
553
Rating 8 - Good. 196 out of 802 reviews
8 - Good
196
Rating 6 - Okay. 43 out of 802 reviews
6 - Okay
43
Rating 4 - Poor. 5 out of 802 reviews
4 - Poor
5
Rating 2 - Terrible. 5 out of 802 reviews
2 - Terrible
5
9.6/10
Cleanliness
9.4/10
Staff & service
8.8/10
Amenities
9.2/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
8/10 Good
Susan, Swindon
Traveled with family
Nov 11, 2024
Liked: Cleanliness, staff & service
Super stay, our third visit. The team are always so welcoming.
A couple of bits that could have been improved on.... the heating turned on in my room before my arrival. There were a couple of small issues but the hotel was happy to put right had I asked.
Our second stay at The Moat House, the staff are wonderful, the rooms are spacious, the are dog friendly. The decor is sympathetic to the period building.
A couple of negatives, despite asking for advice I couldn’t get the room warm enough during the night.
The hotel is popular for wedding/ birthday events, unfortunately some other residents aren’t as considerate, who let their children run and down the corridor at 1am. That’s not the hotel’s fault but it did mean we didn’t sleep too well.
Fortunately the excellent breakfast and service helped to make up it
Bath tub did not fill was taking forever think there an issue with plug maybe and could turn the heating up at night for some reason
Paul
Stayed 1 night in Nov 2024
10/10 Excellent
Barbara
Traveled with family
Oct 31, 2024
Liked: Property conditions & facilities
The room was pleasant and quiet. The staff had bent over backwards to give us a ground floor in order to accommodate our disabled grandchild. Very nice area.
A lovely peaceful place with its own moat and fishpond as well as a working canal behind it. Dog friendly, with a dog bed and bowls supplied. My second visit with my two dogs.
Fast and efficient check in process - very much helped with the online pre-check data provided.
Bar staff super friendly. Excellent dinner and great selection/ choice from menu's and bar.
First time staying at the Moat House. We had an unexpected room upgrade and we ended up in the Pagent suite which is a beautiful room with patio doors that lead onto the side of the canal. All of the encountered were very friendly but also professional. We had our evening dinner in the restaurant and the food was fabulous. This hotel is a gem. We will definitely go back.