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The Moat House

4.0 star property

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Photo gallery for The Moat House

Garden
Interior
Interior
Superior Double Room | In-room safe, desk, laptop workspace, iron/ironing board
Property grounds

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Lower Penkridge Road, Acton Trussell, Stafford, England, ST17 0RJ
  • Cannock Chase
    ‪4 min drive‬
  • Stafford Gatehouse Theatre
    ‪10 min drive‬
  • Stafford Castle
    ‪12 min drive‬
  • Birmingham (BHX)
    ‪43 min drive‬

Room options

View all photos for Family Room, 1 Bedroom

Family Room, 1 Bedroom | In-room safe, desk, laptop workspace, iron/ironing board

Family Room, 1 Bedroom

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Twin Room, Accessible

Twin Room, Accessible | In-room safe, desk, laptop workspace, iron/ironing board

Twin Room, Accessible

  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Family Room

Superior Family Room | In-room safe, desk, laptop workspace, iron/ironing board

Superior Family Room

  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, laptop workspace, iron/ironing board

Superior Double Room

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Double Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room | In-room safe, desk, laptop workspace, iron/ironing board

Superior Twin Room

  • Sleeps 3
  • 2 Twin Beds

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About this property

The Moat House

4-star Stafford hotel with restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and dry cleaning. Free English breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, a garden, and a front-desk safe are onsite.
The Moat House offers 41 accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This business-friendly hotel also offers a garden, dry cleaning/laundry services, and a front-desk safe. Onsite self parking is complimentary.

The Moat House is a smoke-free property.

A complimentary English breakfast is served each morning between 8 AM and 10 AM.
Orangery Restaurant - This restaurant serves breakfast, lunch, and dinner.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free English breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Orangery Restaurant

Family friendly

  • In-room crib
  • Living room

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: GBP 15 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards

Property is also known as

Moat House Hotel Acton Trussell, Stafford
Moat House Hotel
Moat House Acton Trussell, Stafford
Moat House
The Moat House Acton Trussell UK - Staffordshire
Moat Hotel Acton Trussell
The Moat House Acton Trussell Hotel
Moat House Hotel Stafford
Moat House Stafford
The Moat House Hotel
The Moat House Stafford
The Moat House Hotel Stafford

The Moat House Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 603 out of 865 reviews
Rating 8 - Good. 205 out of 865 reviews
Rating 6 - Okay. 46 out of 865 reviews
Rating 4 - Poor. 5 out of 865 reviews
Rating 2 - Terrible. 6 out of 865 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Moat House was a revelation, I was expecting high quality but it was better than that, literally everything was perfect. The room, view, staff, food, even to the extent that the biscuits in my room were gluten-free! (I had told them in advance I couldn’t have gluten but only expected this to be noted at breakfast!) I normally find something lacking in a hotel, but not this time. Thank you to all the staff, I’ll be back! 😊
Stayed 1 night in Feb 2025

10/10 Excellent

Amanda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the stay and setting except for the uncomfortable bed - hard mattress and hard pillows
Stayed 1 night in Mar 2025

10/10 Excellent

Donald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grounds stunning, staff lovely, food good, room very spacious and comfortable
Stayed 1 night in Mar 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Must stay hotel

Second visit to this lovely quiet hotel in lovely surroundings. Staff were all very friendly and attentive. The room was clean and spacious and there is plenty of parking . Highly recommend.
Stayed 1 night in Feb 2025

10/10 Excellent

Alida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and clean staff very helpful, the only thing I could say that it would have been nice to have the fires on as it was cold in the bar area when we were eating, the food was amazing and breakfast was lovely too
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Nice place, friendly staff, slow breakfast

Good location, clean room and friendly staff. Breakfast service however is not that speedy, allow 35/45 minutes. I ordered a cooked breakfast but left before it arrived as I couldn’t wait any longer (single person table next to me received their breakfast even ordering after me). Mcdonalds breakfast for me!
Stayed 1 night in Feb 2025

8/10 Good

Khalid Areef

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A very nice place to stay

10/10 Excellent

Khalid Areef

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a quaint property in a lovely setting. The staff were very kind, helpful and caring. The room was spacious, clean, plenty of cupboard space, which is always helpful. Breakfast was very good. Dining menus both in the restaurant and bar, were varied and the food quality was very good. Overall we had a great stay.
Stayed 2 nights in Feb 2025

10/10 Excellent

Gabbi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful stay! Thank you for the upgrade, it made the birthday even more memorable
Stayed 1 night in Feb 2025

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service

Stayed for two nights , eve meal very good breakfast also good , although we needed it before 8 am on the sat , but chef plated us up one about 7.45 after we explained why
Stayed 2 nights in Feb 2025

2/10 Terrible

Leigh

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely break

Our room wash really nice, everything as expected. Unfortunately the occupants in the next room were shouting and making too much noise at 2am but the night team soon sorted that out. Food in the bar was very tasty and good value. Will definitely stay again.
Stayed 1 night in Feb 2025

10/10 Excellent

Simon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Manisha

Stayed 1 night in Feb 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always a great stay

We always stay at this beautiful hotel when we go to visit family.alway friendly staff great food and spotless.
Stayed 1 night in Feb 2025

8/10 Good

Stephen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed for one night to break up a journey to Liverpool so didn't see everything the hotel had to offer. Bar staff were particularly impressive - efficient and attentive even though there were a lot of customers and a wedding reception going on too. A pleasant place to stay.
Stayed 1 night in Jan 2025

8/10 Good

Sally

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and helpful.

The room was clean, spacious and staff were nice and helpful. The breakfast was good, with hot and cold options. The beds were fine, being a little hard for our comfort. Pillows also not our comfort. We did have some excellent service on having left an item in our room and they sent it on promptly. Overall a nice place to stay for our family of four, over two rooms.
Stayed 1 night in Jan 2025

8/10 Good

caroline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff all very helpful and friendly. Great breakfast, and dinner/bar menu was superb. The chef uses locally sourced produce and the beer was fresh. Thank you to all at TMH!
Stayed 4 nights in Jan 2025

10/10 Excellent

gillian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

James

Liked: Cleanliness
Stayed 1 night in Jan 2025

6/10 Okay

John

Stayed 1 night in Jan 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely rural hotel

Lovely and inviting hotel in lovely country surroundings. Had a superior room on ground level which was very clean and created a calming atmosphere. The evening meal and breakfast were superb in the stunning conservatory area. Highly recommend this hotel.
Stayed 1 night in Jan 2025