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The Swan Hotel, Stafford, Staffordshire

4.0 star property

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Photo gallery for The Swan Hotel, Stafford, Staffordshire

British cuisine
Courtyard
Interior
Bar (on property)
British cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • Housekeeping

Explore the area

Map
45 Greengate Street, Stafford, England, ST16 2JA
  • Stafford Gatehouse Theatre
    ‪3 min walk‬
  • Stafford Castle
    ‪5 min drive‬
  • Staffordshire County Showground
    ‪6 min drive‬
  • Birmingham (BHX)
    ‪54 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, desk, blackout drapes, iron/ironing board

Deluxe Double Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Suite

Deluxe Suite | Premium bedding, desk, blackout drapes, iron/ironing board

Deluxe Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room

Classic Double Room | Premium bedding, desk, blackout drapes, iron/ironing board

Classic Double Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Single Room

Classic Single Room | Premium bedding, desk, blackout drapes, iron/ironing board

Classic Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room

Premium bedding, desk, blackout drapes, iron/ironing board

Superior Double Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Family Room

Superior Family Room | Premium bedding, desk, blackout drapes, iron/ironing board

Superior Family Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About this property

The Swan Hotel, Stafford, Staffordshire

4-star Stafford hotel with restaurant
A restaurant, a bar/lounge, and concierge services are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, a garden, and a front-desk safe are onsite.
The Swan Hotel, Stafford, Staffordshire offers 31 accommodations with complimentary bottled water and hair dryers. Beds feature premium bedding. Cable television is provided. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a terrace, tour/ticket assistance, and a garden. Onsite self parking is complimentary.

The Swan Hotel, Stafford, Staffordshire is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:30 AM.
The Swan Brasserie - This brasserie specializes in British cuisine. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 9:30 AM for a fee: GBP 13 for adults and GBP 6.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Swan Brasserie

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily until 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 10.0 per stay
Cribs (infant beds) are available for GBP 10.0 per stay

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 13.00 for adults and GBP 6.50 for children
  • Crib (infant bed) fee: GBP 10.0 per stay
  • Rollaway bed fee: GBP 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Property is also known as

Swan Hotel Stafford
Swan Stafford
The Swan Hotel
The Swan Hotel Stafford Staffordshire
The Swan Hotel, Stafford, Staffordshire Hotel
The Swan Hotel, Stafford, Staffordshire Stafford
The Swan Hotel, Stafford, Staffordshire Hotel Stafford

The Swan Hotel, Stafford, Staffordshire Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 625 out of 1004 reviews
Rating 8 - Good. 275 out of 1004 reviews
Rating 6 - Okay. 68 out of 1004 reviews
Rating 4 - Poor. 23 out of 1004 reviews
Rating 2 - Terrible. 13 out of 1004 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here Great food and very helpful staff
Stayed 1 night in Dec 2024

10/10 Excellent

Graham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was best value for money for a 1 night stay we have ever stayed at. All staff very friendly and nothing was to much trouble.
Stayed 1 night in Feb 2025

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old world charm in the centre of Stafford

Great location - a real olde worlde inn with uneven floors but modern comfort. The car park took a little finding - but good directions on the hotel's own website. Great breakfast
Stayed 1 night in Feb 2025

8/10 Good

Beryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

4/10 Poor

Stephen

Traveled with partner
Liked: Cleanliness
Good bedroom and central position. Evening meal involved microwaved food which was just about edible. Breakfast food better quality however 90 minute wait for cooked breakfast one day. Second day 30 minutes and run out of some of the food. It good enough for a hotel with this rating.
Stayed 2 nights in Feb 2025

8/10 Good

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, great location with good parking

Nice hotel, great location with good parking
Stayed 1 night in Feb 2025

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Nice staff and food but noisy and bad wifi

Sadly this wasn't a good stay. I needed to get access to my room earlier. The staff were nice and organised this for me which was excellent. There was some confusing mis messaging about the wifi when I joined and so I tried to dial down to reception to ask but the phone in the room was disconnected. When I got onto the wifi the quality was very poor which led to 2 very bad calls with clients. I had to use my phone's signal as wifi in the end but phone signal was bad so this also wasn't good. Wifi was good the next morning so it seems to be inconsistent. The room was cold and there were no controls for the temperature - found myself getting into bed fully clothed in the evening to stay warm. Ordered room service which cam promptly and was good quality. Staff were nice but were missing a lot. A few times not at reception, at the bar or at the restaurant which caused me a few delays. Worst part was that my room seemed to be over an area where they were banging, moving heavy things every 1-5 minutes from around 10pm to at least 12:30 which meant I couldn't fall asleep. A combination of room temperature, noise and thin pillows meant I got very little sleep which led to the stay being pointless as I had chosen to stay locally to be fresh for an important, long meeting the next day. So I won't stay again. Poor wifi and lots of noise at night means it just isn't a good hotel despite the staff and food being nice.
Stayed 1 night in Jan 2025

10/10 Excellent

Gwendoline

Stayed 1 night in Jan 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely one night stay

We arrived about 40 mins before check in time and parked our car in the last space in the hotel's carpark. I went in to explain that we were going to leave our car and the very friendly lady on reception told us that we could check in early. We stayed in a lovely room that had everything you needed for a comfortable stay. That evening we had a few drinks in the very popular bar but we didn't eat in the restaurant (we had other plans). The next morning we were greeting in the restaurant for breakfast by a very cheerful lady who explained the breakfast menu to us. Breakfast was great-plenty of cold choice and the cooked breakfast was fantastic! Check out was quick and easy. If ever we were in the area again we would definitely stay at The Swan.
Stayed 1 night in Jan 2025

2/10 Terrible

Edward

Stayed 1 night in Jan 2025

10/10 Excellent

Derek

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Music weekend

Stayed before so I was expecting a good service. Not disappointed Excellent allround.
Stayed 2 nights in Jan 2025

10/10 Excellent

Nic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely place to break a long journey

Staff were really friendly, especially Amberly in the breakfast restaurant. The room was very comfortable and it and the whole hotel full of character.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jeffrey, ALEXANDRIA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Lesley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely, welcoming hotel. Difficult to find their free car park. Bedroom cosy, warm and well furnished with fluffy towels and crisp, white bed linen. A hearty breakfast..plentiful and well presented. Staff friendly and helpful... young Holly M served us breakfast and all our needs...a pot of tea and fresh coffee. We felt the hotel was definately good value!!
Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Keridwyn

Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Jan 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gem of a Hotel

We were very well looked after from the minute we stepped through the door. Bar staff, restaurant staff and reception were very friendly and welcoming. The quality of the food in the hotel restaurant. We had Sunday lunch and breakfast the following morning. Everything was freshly cooked, well presented and of the very highest quality. Our room was spotless and spacious. Toiletries that were provided were exceptional! These are available to purchase at reception for anyone wanting to take some home. The hotel is very relaxing, we had total peace and quiet in our room. We will definitely return to this hotel. We had the perfect weekend.
Hotel Bar
Shepherds pie
Stayed 1 night in Jan 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable town centre hotel.

The Swan is a very nice town centre hotel located on a quiet high street. We were greeted by very friendly and accomodating staff. The food served was of a consistently high standard. Breakfast in particular was excellent, served by staff who brightened our day with their enthusiasm and cheerfulness. We would definitely stay here again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Anna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely coaching inn full of history and very well thought out decor and spaces. Great sized rooms, tho a bit cold as old windows/big bathrooms etc.... bathroom REAllY cold. Very much enjoyed the stay and would recommend
Stayed 1 night in Jan 2025

10/10 Excellent

Susan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Natasha

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
What a beautiful establishment to stay in. Hospitality was excellent. Coming from New Zealand and experiencing a true English atmosphere and old world charm. Great to read about the history of The Swan. The cost was amazing. Best place so far on our Europe trip. Thanks very much to the cleaning team and staff who accommodated and made our stay enjoyable.
Stayed 1 night in Jan 2025

10/10 Excellent

Caroline

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel in the heart of Stafford with lovely welcoming staff.
Stayed 1 night in Jan 2025

10/10 Excellent

marie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff were very friendly.Room was clean warm and comfortable.Hotel is in a convenient position.Breakfast was very good.
Stayed 2 nights in Jan 2025