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The Swan Hotel, Stafford, Staffordshire

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Swan Hotel, Stafford, Staffordshire

British cuisine
British cuisine
Bar (on property)
Interior
Courtyard

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • Housekeeping

Explore the area

Map
45 Greengate Street, Stafford, England, ST16 2JA
  • Stafford Gatehouse Theatre
    3 min walk
  • Ancient High House
    8 min walk
  • Gentleshaw Birds of Prey and Wildlife Centre
    5 min drive
  • Birmingham (BHX)
    54 min drive

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, desk, blackout drapes, iron/ironing board

Deluxe Double Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Suite

Deluxe Suite | Premium bedding, desk, blackout drapes, iron/ironing board

Deluxe Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room

Classic Double Room | Premium bedding, desk, blackout drapes, iron/ironing board

Classic Double Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Single Room

Classic Single Room | Premium bedding, desk, blackout drapes, iron/ironing board

Classic Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room

Premium bedding, desk, blackout drapes, iron/ironing board

Superior Double Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Family Room

Superior Family Room | Premium bedding, desk, blackout drapes, iron/ironing board

Superior Family Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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Exterior

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The price is $61
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$73 total
includes taxes & fees
Jan 7 - Jan 8
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About this property

The Swan Hotel, Stafford, Staffordshire

4-star Stafford hotel with restaurant
A restaurant, a bar/lounge, and concierge services are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, a garden, and a front-desk safe are onsite.
The Swan Hotel, Stafford, Staffordshire offers 31 accommodations with complimentary bottled water and hair dryers. Beds feature premium bedding. Cable television is provided. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a terrace, tour/ticket assistance, and a garden. Onsite self parking is complimentary.

The Swan Hotel, Stafford, Staffordshire is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:30 AM.
The Swan Brasserie - This brasserie specializes in British cuisine. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 9:30 AM for a fee: GBP 6 to 13 for adults and GBP 2 to 7.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Swan Brasserie

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily until 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 10.0 per stay
Cribs (infant beds) are available for GBP 10.0 per stay

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 6.00 to 13.00 for adults, and GBP 2.00 to 7.50 for children
  • Crib (infant bed) fee: GBP 10.0 per stay
  • Rollaway bed fee: GBP 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit

Property is also known as

Swan Hotel Stafford
Swan Stafford
The Swan Hotel
The Swan Hotel Stafford Staffordshire
The Swan Hotel, Stafford, Staffordshire Hotel
The Swan Hotel, Stafford, Staffordshire Stafford
The Swan Hotel, Stafford, Staffordshire Hotel Stafford

The Swan Hotel, Stafford, Staffordshire Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 561 out of 915 reviews" "
Rating 8 - Good. 261 out of 915 reviews" "
Rating 6 - Okay. 63 out of 915 reviews" "
Rating 4 - Poor. 20 out of 915 reviews" "
Rating 2 - Terrible. 10 out of 915 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a fantastic two night stay here - the hotel is a wonderful old building with lots of old features that make it quite unique. Staff to call out are Jason and Catherine who both went the extra mile to help make our stay seamless. We had dinner one night which was very tasty, the ambience is a nice buzzy atmosphere. Breakfast is a very varied menu to suit everyone and was very tasty too! The only issue was trying to find the carpark as it's not particularly well sign posted.
Stayed 2 nights in Sep 2024

10/10 Excellent

Helen

Stayed 1 night in Sep 2024

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely break
We had a very comfortable stay in a lovely four poster bed .The food was delicious and service was top class
Stayed 4 nights in Sep 2024

10/10 Excellent

Sian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

John

Nice town and countryside
Stayed 4 nights in Sep 2024

8/10 Good

Christopher

Liked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location with plenty around...
Great service and nice old hotel in the middle of Stafford. Train and bus station within 10 min walk and close to fast food, supermarkets, museum and other attractions. Great food and comfortable room. Would visit again if in the area!
Stayed 1 night in Sep 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
I was on a remembrance and family/friends visit. The Swan is ideally located in the centre of Stafford and is a lovely old coaching inn. I decided to visit by rail and the hotel is only a 10 minute walk, through the park, from the railway station. The staff were friendly, professional and very pleasant. The only slight downside was that some of the furniture in my room was chipped. However, I understand there is a refurbishment planned in the near future. An easy to use car park is located at the back of the hotel and parking is free to all guests and anyone using the hotel facilities. I would have no hesitation in visiting The Swan again sometime.
Stayed 3 nights in Sep 2024

8/10 Good

dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pet friendly
Stayed 1 night in Aug 2024

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff were pleasant and friendly. Nice Room with all we needed, good Food. Good value for money.
Stayed 1 night in Sep 2024

6/10 Okay

Susan

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disappointing stay
Hotel room very clean and beds comfortable. Stayed before and had issues with noise from a kitchen extractor on all-night. As the hotel was nice though I thought I would give it a second go and asked for a quiet room. Unfortunately we had issues with noise again - our room was positioned directly opposite air condition unit which we were told went off at 9pm. This was not so and also music playing in the hotel went on for both nights until late - the noise was really loud. I've no problem with music but when you book a hotel to sleep in and the noise level Stops you settling until the music stops it is very frustrating. Sound proofing of the room is also poor so hear lots of noise all night. We were not warned before hand about the live band and I phoned reception at 11:10 to ask when it was finishing, but got no reply. It's a lovely hotel but we slept badly for two nights so we're glad to get home for a rest, which defeats the reason for getting a break away. Sadly we will not book here again, and will now try a different hotel for our frequent trips to the area.
Stayed 2 nights in Aug 2024

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel Great restaurant Great staff
Stayed 3 nights in Aug 2024

10/10 Excellent

Pamela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a really lovely hotel in a great location.
Stayed 1 night in Aug 2024

10/10 Excellent

Carly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant - definitely recommend
Stayed 1 night in Aug 2024

8/10 Good

Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in stafford
Fantastic room with lovely facilities. Very clean, spacious and comfortable. The toiletries were realky nice. Staff were excelle t. The evening neal was excellent. The only let down was breakfast. It was ok but not great. I would stay again.
Stayed 1 night in Aug 2024

8/10 Good

Jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at The Swan. It was over the bank holiday weekend, so when we reported that the toilet had a leak around the toilet base they had no maintenance staff available, so we had to keep putting toilet paper round the bottom of the toilet to soak up the liquid. On our second (out of 3) morning the plug got stuck in the bathroom sink. I had a phone call during the day to say they were going to change our room because of the problems that they couldn’t solve. So while we were out housekeeping removed all our belongings to another room. We gave our permission as we were at a conference until late evening, but weren’t happy that they were touching all our belongings, packing some in our suitcases and the rest in a black bin bag! We therefore had to unpack again when we arrived back at the hotel around 10pm. When we left this morning we told the manager we felt we should be compensated in some way and she said she would think about it and let us know. It was a considerable inconvenience after a long day and I must say we didn’t like the thought of someone else manhandling our personal items 🤔☹️, but we had no choice really. We hope the Manager comes up with some gesture of goodwill. Apart from that it was a lovely, comfortable hotel with a very good breakfast and staff.
Stayed 3 nights in Aug 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint , atmospheric hotel in the centre of Stafford . We received a warm welcome and stayed in a comfortable well equipped room . Coffee and tea making facilities in rooms . Food and drink available throughout the day and evening . An extensive menu , really tasty good . Breakfast was absolutely wonderful , all freshly cooked . The staff were friendly , personable and helpful . A lovely experience .
Stayed 1 night in Aug 2024

4/10 Poor

Kelley

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Curt welcome, no directions- room hard to find, room floor dips in centre - bed noticeably sloping, tv remote didn’t work, kettle chord too short to meet socket, hot room- windows wouldn’t open. Not a great experience
Stayed 1 night in Aug 2024

10/10 Excellent

steve

Business traveler
Stayed 1 night in Aug 2024

10/10 Excellent

G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing we didnt like. Everything was very good.
Stayed 1 night in Aug 2024

10/10 Excellent

jaki

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying at the swan, everything was perfect, from the lovely receptionist who welcomed us when we arrived, and all the wonderful staff who served us to the magnificent breakfast we had in the morning and everything in-between. Our room was really something special too, all in all just a fabulous stay
Stayed 1 night in Aug 2024

10/10 Excellent

kristian

Stayed 1 night in Jul 2024

6/10 Okay

Rubh

Disliked: Room comfort
Town hotel
This is an old building so unfortunately when we arrived it was a heatwave so the room was pretty unbearable with only 1 small window and 1 small fan. The downstairs bar and resto areas are nicely decorated and there is a lovely outside courtyard. Im afraid the bed was uncomfortable and we didnt sleep well but perhaps the 3 star rating represents this. Staff were friendly and there was free parking at the back of hotel - easy to find.
Stayed 1 night in Aug 2024