The Swan Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Swan Hotel

View from property
View from property
Front of property
Alfresco dining, serves breakfast, lunch, and dinner
Reception

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Breakfast included
  • Pet friendly
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

Map
The Hythe, Staines, England, TW18 3JB
  • Royal Holloway, University of London
    5 min drive
  • Runnymede
    5 min drive
  • Thorpe Park
    6 min drive
  • London (LHR-Heathrow)
    19 min drive

Room options

Cosy Room

  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

Indulgence Room

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

Comfort Room

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

The Swan Hotel

4-star Staines hotel steps from Thames River
A restaurant, a bar/lounge, and a garden are available at this smoke-free hotel. Free English breakfast and free WiFi in public areas are also provided. Other amenities include barbecue grills.
The Swan Hotel offers 11 accommodations with complimentary bottled water and coffee/tea makers. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This business-friendly hotel also offers a terrace, barbecue grills, and a garden.

The Swan Hotel is a smoke-free property.

A complimentary English breakfast is served on weekdays between 7:00 AM and 9:00 AM and on weekends between 8:00 AM and 10:00 AM.
The Swan - This pub specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

Languages

English, German, Hungarian, Italian, Maltese, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free English breakfast available 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Swan

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of GBP 25 per pet, per stay
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet fee: GBP 25 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Swan Hotel Staines
Swan Staines
The Swan Hotel Staines
Swan Hotel London
The Swan Hotel Hotel
The Swan Hotel Staines
The Swan Hotel Hotel Staines

The Swan Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 256 out of 370 reviews" "
Rating 8 - Good. 87 out of 370 reviews" "
Rating 6 - Okay. 15 out of 370 reviews" "
Rating 4 - Poor. 8 out of 370 reviews" "
Rating 2 - Terrible. 4 out of 370 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful stay, the perfect place to start or end your trip. So close to Heathrow in a quaint inn on the river. Lovely pub and delicious dining.
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful. We liked everything and would stay here again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Really lovely pub/inn. Super nice room with little luxuries in form of complimentary, trendy teas, coffees & chocolates. Breakfast, with view of the river, was beautiful with great continental buffet options excellently presented and fine a la carte options.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

john

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Stayed 1 night in Aug 2024

10/10 Excellent

Roberta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was just fantastic. Great staff and excellent food. Beautiful rooms looking over the river.
Stayed 2 nights in Jul 2024

10/10 Excellent

Carol

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodation was so lovely right on the river! We so enjoyed our stay there nice room! We are excited to come back next year!!
Stayed 1 night in Jul 2024

10/10 Excellent

Shannon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easily one of the best hotels we've stayed at. Food was incredible, service was friendly (although staff knowledge of drinks could be worked on, was given gin glasses for prosecco, then when we tried to order a second bottle was told they didn't sell it.) Didn't negatively impact our stay but I'm sure there's some people who would have been making a scene about it. We stayed for our wedding anniversary but it was also the euro finals and we were pleasantly surprised by how calm and friendly the atmosphere remained considering the pub over the river was a little rowdy. Gorgeous views to eat with and the eggs at breakfast were gorgeous. We will absolutely be back next year! This is our new anniversary spot. Also only a 6 minute drive to thorpe park
Stayed 1 night in Jul 2024

10/10 Excellent

Jacqueline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As mentioned in other reviews, this is a great choice for convenience to Heathrow without feeling like you're close to the airport. The charm and character of the hotel is great, the pub and breakfast were excellent, and the staff was warm and welcoming. It took a bit of searching to find The Swan but it was certainly worth it. Next time we're in London we'll certainly be back!
Stayed 1 night in Jul 2024

8/10 Good

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was nice and the staff very friendly
Stayed 3 nights in Jul 2024

10/10 Excellent

L.K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Marc

Excellent
Overnight stay - great service- lovely Hotel and cosy room.
Stayed 1 night in Jul 2024

10/10 Excellent

Lisa

Stayed 1 night in Jul 2024

8/10 Good

Darren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, friendly staff unfortunately average overpriced food
Stayed 1 night in Jun 2024

6/10 Okay

John

Traveled with partner
Liked: Cleanliness, staff & service
Great choice of a British inn the day before leaving from Heathrow.
Stayed 1 night in Jun 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was superb. They went out of their way to make sure that I had the best of everything . We talked about everything. Also the bar hotel has been kept in great condition. Now I want to say something almost no hotel can brag about no matter the room price. They cleaned my room everyday , replenished whatever was needed, made the bed, etc. Nothing was to good for me. Thank you Paul and all your staff. I love you all.
Stayed 9 nights in Jun 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing, welcoming, and provided great service.
Stayed 2 nights in Jun 2024

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A stunning hotel in the Thames. Amazing views and the service was fantastic. We will definitely stay again when we need to be close to Heathrow
Stayed 1 night in Jun 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Barry, Templeton

Liked: Amenities, property conditions & facilities
They have a terrific pub with a nice assortment of real ales, good food, and fun times. This river front property is a great alternative to staying in London.
Stayed 2 nights in May 2024

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here. We wanted a place close to Heathrow that was not in an airport/industrial area. This was so quaint and cozy. Staff was lovely and helpful.
Stayed 1 night in May 2024

10/10 Excellent

Aileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024