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It is a very small apartment, but has everything you need for a beach vacation and puts you in a walking distance from one of the sweetest beaches in Chania / Akrotiri. It is very quiet and safe, 150 m from the beach and 100 m from the mountain trail that you could explore in the mornings before it gets hot. Lera cave trail is good in the mornings until about 9 am. Amazing view of the area from there. There are also a couple of fantastic restaurants right next to the beach - Google the reviews please. The owner is super-friendly and filled our every request. It was a very nice gesture to have a good coffee and a bottle of nice local white wine in the fridge for us. Owners daughters brought us grapes one evening which was a sweet surprise.

Our stay at Vertali was made truly special by the outstanding customer service. Every member of the team was warm, welcoming, and genuinely committed to making our vacation memorable. From the moment we arrived until the day we left, we felt cared for and appreciated. A very special thank you to Kiki, whose kindness, professionalism, and positive energy stood out every single day. She consistently went above and beyond and made us feel like valued guests rather than just another room number. I’d also like to recognize the incredible breakfast team. Their friendliness and attention to detail did not go unnoticed. Exceptional service is what transforms a great hotel into an unforgettable experience, and the team at Vertali did exactly that. Thank you for making our holiday so enjoyable. We will consider back again and create beautiful memories at Ventali.

The toilet seat was broken, and we had to wait half a day for it to be fixed. The Wi-Fi was terrible, and we couldn’t get a 5G signal at all. The soundproofing in the room was awful. On our last night, a couple staying in the room above us were fighting and shouting, waking us up at 4 a.m. We informed the manager, but he was unable to resolve the situation. As a result, the noise, shouting, and arguing continued, and we weren’t able to fall back asleep. Since it was our check-out day, we asked if it was possible to extend our stay in the room. The manager said they could only extend it by one hour, which wasn’t helpful. In the end, our entire day before the flight was ruined because we were exhausted from the lack of sleep. A few more downsides: It takes more than an hour to get to Chania from the hotel, and the bus is usually overcrowded. There are no shops nearby. On the positive side, the area is very peaceful, the beach is within walking distance, and the food offers a good variety to suit different tastes. Other than that, it’s pretty much the same as any standard all-inclusive hotel.

The hotel staff were exceptionally helpful and friendly. It felt as if we were visiting family. The room was beautiful and clean. We loved our stay and would go back.

We had a spectacular time at Akrotiri Hotel. The hospitality was above and beyond. Breakfast included every morning and high quality. Lena and her husband were incredibly welcoming. The room was very clean and well maintained. The tile in the bathroom was beautiful and the shower itself was wonderful. Now for the view. We were told we would have a panoramic view and we couldn’t have had anything more beautiful to wake up to. The terrazzo was also well maintained and enjoyable to sit on in the mornings. We had a drying rack for clothing which was helpful. The bus is very close to the hotel and was convenient to get on and off of. Lena’s husband offered to drive us to town a few times which was extremely generous. Again, above and beyond hospitality. When they say arrive as a guest, leave as a friend, they mean it. When I have the chance to return, we will absolutely be staying at Hotel Akrotiri.

The room was very clean, modern and well equipped. The staff were extremely helpful with their recommendations and the location in the old port was fantastic. Highly recommend!

This boutique hotel is a gem in the mountains. The staff are outstanding and make your stay worth every minute. They are attentive, friendly, helpful, and proactive at all times. The surrounding views are incredible and this is the ultimate quiet escape away from the crowds. Can’t say enough good things about this hotel and I look forward to returning.