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DoubleTree by Hilton Norwalk

4.0 star property

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Photo gallery for DoubleTree by Hilton Norwalk

Exterior
Indoor pool, outdoor pool, sun loungers
Lobby
Lobby
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Housekeeping
  • Pool
  • Laundry
  • 24/7 front desk

Explore the area

Map
789 Connecticut Ave, Norwalk, CT, 06854
  • Historic South Norwalk
    ‪3 min drive‬
  • Norwalk Maritime Aquarium
    ‪4 min drive‬
  • The Maritime Aquarium
    ‪4 min drive‬
  • New York, NY (LGA-LaGuardia)
    ‪56 min drive‬

Room options

Similar properties

Individually decorated, individually furnished, desk, laptop workspace

EVEN Hotel Norwalk by IHG

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
4.2 out of 5, Very Good, (1007)
The price is $197
per night
includes taxes & fees
May 24 - May 25
EVEN Hotel Norwalk by IHG

About this property

DoubleTree by Hilton Norwalk

4-star Norwalk hotel with restaurant
Along with an indoor pool, this hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a coffee shop/cafe are onsite.
DoubleTree by Hilton Norwalk offers 265 accommodations with MP3 docking stations and safes. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Norwalk hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an indoor pool, DoubleTree by Hilton Norwalk provides an outdoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and concierge services. Complimentary self parking is available on site, along with a car charging station.

DoubleTree by Hilton Norwalk has designated areas for smoking.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Saffire - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Airport shuttle available
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 16.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Saffire

Things to do

  • 24-hour gym
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Early check-in subject to availability
Early check-in fee: USD 50.00
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 16.95 per person
  • Early check-in fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel Norwalk
DoubleTree Hilton Norwalk
DoubleTree Norwalk
Hilton DoubleTree Norwalk
Norwalk DoubleTree
Norwalk Hilton DoubleTree
Doubletree - Norwalk Hotel Norwalk
DoubleTree Hilton Norwalk Hotel
DoubleTree by Hilton Norwalk Hotel
DoubleTree by Hilton Norwalk Norwalk
DoubleTree by Hilton Norwalk Hotel Norwalk

DoubleTree by Hilton Norwalk Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 350 out of 1000 reviews
Rating 8 - Good. 276 out of 1000 reviews
Rating 6 - Okay. 156 out of 1000 reviews
Rating 4 - Poor. 103 out of 1000 reviews
Rating 2 - Terrible. 115 out of 1000 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay. Can’t wait to come back

8/10 Good

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My favorite for trips to Norwalk. Clean, convenient, comfortable. The breakfast room is presided over by an attentive and friendly staff.
Stayed 1 night in Jun 2023

10/10 Excellent

Kaira

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities
Very nice hotel only down fall was the pool closed at 8pm when it says 10pm other than that it was good !

2/10 Terrible

Edward

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
This property is old and tired. It looks beat up and the room was not very clean. Broken tiles in the bathroom, very little space in the bathroom for personal items, television was broken, etc. I will not stay here again.
Stayed 2 nights in Jul 2023

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and quiet. The staff was friendly and very helpful
Stayed 2 nights in Jul 2023

6/10 Okay

Thomas

Traveled with family
Liked: Room comfort
Stayed 2 nights in Jul 2023

6/10 Okay

ryan

Stayed 2 nights in Jul 2023

6/10 Okay

alby

Traveled with family
The restraunt was barely open, breakfast wasn’t served till 7. Pool closes too early.
Stayed 2 nights in Jul 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Note bad for a getaway

Stayed the weekend for a quick getaway. I needed an accessible bathroom and was able to book what I needed, however. I had to call the hotel to confirm because in the past I have booked with Hotels.com and reserved accessible and did not get it. The hotel staff was curteous and professional. They confirmed what I was booking and confirmed after the reservation through the messaging form that I was getting an accessible bathroom accommodation. We ate at the restaurant and bar. The drinks were pretty good and the food was just okay. The price was fine but the quality for a hilton hotel meal was disappointing. I have stayed at the hotel before and would stay there again.
Stayed 2 nights in Jun 2023

8/10 Good

Aida

Stayed 4 nights in Jun 2023

6/10 Okay

James

Stayed 2 nights in Jun 2023

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

WE HAVE RETURNED !

LATE NIGHT CHECK-IN WAS FAST AND VERY FRIENDLY. STAFF WAS IN GOOD SPIRITS FOR A 11 PM ARRIVAL. THEY ANSWERED ALL OUR QUESTIONS AND WE WERE GOOD TO GO. WE HAVE STAYED AT THIS PROPERTY MANY TIMES BEFORE WHEN TRAVELING THRU THIS AREA AND WILL CONTINUE AS SUCH.
Stayed 1 night in Jul 2023

2/10 Terrible

Vance

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was filthy. My pillows smelled like body odor.
Stayed 1 night in Jun 2023

8/10 Good

Christopher

Stayed 1 night in Jul 2023

6/10 Okay

Brittany

Traveled with family and small children
It was fine for a night but I wouldn’t need to stay here again.
Stayed 1 night in Jun 2023

10/10 Excellent

Arthur

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service!
Stayed 1 night in Jun 2023

4/10 Poor

Barry, Duxbury

Traveled with partner
I ordered a room with two queen size beds through Expedia and they booked me into a room with one king size bed. I told them that my reservation was for two beds and they told me it was a mistake by Expedia.
Stayed 1 night in Jun 2023

8/10 Good

barbara

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice room, convenient location
Stayed 1 night in Jun 2023

4/10 Poor

Michelle

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The staff was great but the property is old, outdated and in need of repair
Stayed 2 nights in Jun 2023

6/10 Okay

William

Liked: Staff & service
Bare basic facility; ok but no more
Stayed 1 night in Jun 2023

8/10 Good

Hamendra

Stayed 1 night in Jun 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Would stay here again

Stayed five nights and slept very well. Room conditions good. Excellent housekeeping staff. Cookies at front desk delicious. Room could use minor improvements.
Stayed 5 nights in Jun 2023

8/10 Good

Harlan, Darien

Stayed 2 nights in Jun 2023

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness
Elevators were horrible they took forever n stopped at floors with no one there n cleaners used same one with all there carts n cleaning supplies one couldn’t get in they should hv there own elevator not w guess
Stayed 4 nights in Jun 2023

6/10 Okay

John

Stayed 6 nights in Jun 2023