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Hilton Garden Inn Norwalk

3.0 star property

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Photo gallery for Hilton Garden Inn Norwalk

Exterior
Lobby
Terrace/patio
Reception
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Room service
  • Gym
  • Pet friendly
  • Laundry
$136
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
560 Main Ave, Norwalk, CT, 06851
  • Historic South Norwalk
    ‪7 min drive‬
  • Norwalk Maritime Aquarium
    ‪7 min drive‬
  • Levitt Pavilion
    ‪9 min drive‬
  • White Plains, NY (HPN-Westchester County)
    ‪34 min drive‬

Room options

View all photos for Room

1 bedroom, in-room safe, desk, laptop workspace

Room

8.0 out of 10
Very good
(15 reviews)
  • 500 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room

1 bedroom, in-room safe, desk, laptop workspace

Room

7.4 out of 10
Good
(6 reviews)
  • 500 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible

  • 500 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room

1 bedroom, in-room safe, desk, laptop workspace

Room

8.8 out of 10
Excellent
(9 reviews)
  • 500 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Room

1 bedroom, in-room safe, desk, laptop workspace

Basic Room

8.6 out of 10
Excellent
(24 reviews)
  • 500 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Room

1 bedroom, in-room safe, desk, laptop workspace

Basic Room

9.0 out of 10
Wonderful
(69 reviews)
  • Sleeps 2
  • 1 King Bed

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Exterior

Norwalk Inn & Conference Center

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  • Parking included
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, 1,293 reviews
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About this property

Hilton Garden Inn Norwalk

3-star Norwalk hotel with restaurant
This hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a business center.
Hilton Garden Inn Norwalk offers 170 air-conditioned accommodations with MP3 docking stations and video-game consoles. 32-inch LCD televisions come with premium satellite channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary weekday newspapers. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hilton Garden Inn Norwalk features an indoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. Business amenities at this 3-star property consist of a business center, meeting rooms, and limo/town car service.

Public areas are equipped with complimentary wireless Internet access. This family-friendly hotel also offers multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

Hilton Garden Inn Norwalk has designated areas for smoking.

Great American Grill - This restaurant specializes in American cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Great American Grill

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Conference space
  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2001
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels
  • MP3 dock
  • Pay movies
  • Video game console

Food and drink

  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions and an access code; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Access code, staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Norwalk Hotel Norwalk
Hilton Garden Inn® Norwalk
Norwalk Hilton Garden Inn
Hilton Garden Inn® Norwalk Hotel
Hilton Norwalk
Hilton Garden Inn® Norwalk
Hilton Garden Norwalk Norwalk
Hilton Garden Inn Norwalk Hotel
Hilton Garden Inn Norwalk Norwalk
Hilton Garden Inn Norwalk Hotel Norwalk

Hilton Garden Inn Norwalk Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 491 out of 1009 reviews
Rating 8 - Good. 288 out of 1009 reviews
Rating 6 - Okay. 118 out of 1009 reviews
Rating 4 - Poor. 58 out of 1009 reviews
Rating 2 - Terrible. 54 out of 1009 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, amenities
Everything was as advertised. Great job Hilton!
Stayed 2 nights in May 2025

10/10 Excellent

Anthony

Traveled with pets, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice and spacious! Clean and inviting! Thank tou
Stayed 3 nights in May 2025

10/10 Excellent

Lisa

Stayed 1 night in May 2025

10/10 Excellent

Michele

Stayed 1 night in May 2025

8/10 Good

STEVE

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Scott

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean room, very quiet, friendly staff, highly recommended
Stayed 1 night in May 2025

6/10 Okay

Lisa

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Room was clean and comfortable. Man at front desk check in and the housekeeper were both helpful and courteous. However, bartender saw us standing at the bar, turned away and continued talking to other patrons. It was so bad that the patron she was speaking to pointed at us and said they need help. She was then dismissive and did as little as possible. Then we wanted candy and couldn't get the attention of the person at the front desk to get it. Same nasty attitude. Checking out we were told we couldn't get a copy of the receipt. After some cajoling the man at the desk got it for us. In general the property did not have a welcoming feel and I would not recommend for the huge price of $400/night
Stayed 2 nights in May 2025

4/10 Poor

Jason

Traveled with family
Disliked: Room comfort
Was charged more than posted ratewithout notice or explanation. Hotel was already too expensive
Stayed 1 night in Apr 2025

10/10 Excellent

Maria

Stayed 2 nights in May 2025

10/10 Excellent

Scott

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room, very clean, staff was helpful, decent breakfast, overall wonderful hotel.
Stayed 1 night in May 2025

10/10 Excellent

Lalit

Stayed 1 night in May 2025

2/10 Terrible

paul, new freedom

Traveled with partner
Sisnt wven get ro experience the property. Bookedbthrough Expedia, areived and said they had no rooms available!
Stayed 1 night in May 2025

10/10 Excellent

carol

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Well maintained; friendly and helpful staff; buffet breakfast has limited options and over priced
Stayed 1 night in May 2025

10/10 Excellent

Osbed

Stayed 1 night in Apr 2025

10/10 Excellent

Donald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast check in, room was clean and bright
Stayed 1 night in May 2025

8/10 Good

Shalini

Traveled with family
Liked: Cleanliness, property conditions & facilities
Room was very good and spacious. Clean sheets and comfortable bed. Bathroom was well equipped and clean.
Stayed 1 night in Apr 2025

10/10 Excellent

Lydia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building was clean and bright, and the staff was friendly. Good value for the price.
Stayed 2 nights in Apr 2025

8/10 Good

Yannick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Apr 2025

8/10 Good

Jason, Bradenton

Stayed 6 nights in Apr 2025

10/10 Excellent

Johnny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience !!!
Stayed 1 night in Jan 2025

10/10 Excellent

Scott

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Nermase

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay Staffs are very friendly. Good service very satisfied
Stayed 1 night in Mar 2025

10/10 Excellent

Deborah

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay on our way through town. Loved the friendly staff and the restaurant next door. The room was comfortable and quiet.
Stayed 1 night in Apr 2025

4/10 Poor

Freda

Traveled with family
Disliked: Staff & service, property conditions & facilities

Give it 2 star 🌟

The hotel said including breakfast but this morning we headed the the breakfast area and was told to pay extra $18.00 pre head before we can have breakfast. The hotel was not transparent with customers at the beginning of making the reservation.
Stayed 1 night in Apr 2025

10/10 Excellent

Camille

Traveled with family
Liked: Amenities
Clean, efficient, a good location, and enough amenities to the trip relaxing
Stayed 1 night in Apr 2025