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Hilton Garden Inn Norwalk

3.0 star property

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Photo gallery for Hilton Garden Inn Norwalk

Exterior
Lobby
Lobby
Lobby
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Room service
  • Parking included
  • Gym
  • Pet friendly

Explore the area

Map
560 Main Ave, Norwalk, CT, 06851
  • Historic South Norwalk
    ‪6 min drive‬
  • Norwalk Maritime Aquarium
    ‪6 min drive‬
  • Levitt Pavilion
    ‪10 min drive‬
  • White Plains, NY (HPN-Westchester County)
    ‪28 min drive‬

Room options

View all photos for Room

In-room safe, desk, laptop workspace, iron/ironing board

Room

  • 500 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room

In-room safe, desk, laptop workspace, iron/ironing board

Room

  • 500 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

  • 500 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible

  • 500 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room

In-room safe, desk, laptop workspace, iron/ironing board

Room

  • 500 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Room

In-room safe, desk, laptop workspace, iron/ironing board

Basic Room

  • 500 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Room

In-room safe, desk, laptop workspace, iron/ironing board

Basic Room

  • Sleeps 2
  • 1 King Bed

Similar properties

Individually decorated, individually furnished, desk, laptop workspace

EVEN Hotel Norwalk by IHG

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
4.1 out of 5, Very Good, (1000)
The price is $199
per night
$229 total
includes taxes & fees
Apr 8 - Apr 9
EVEN Hotel Norwalk by IHG

About this property

Hilton Garden Inn Norwalk

3-star Norwalk hotel with restaurant
This hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a business center.
Hilton Garden Inn Norwalk offers 170 air-conditioned accommodations with MP3 docking stations and video-game consoles. 32-inch LCD televisions come with premium satellite channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary weekday newspapers. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hilton Garden Inn Norwalk features an indoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. Business amenities at this 3-star property consist of a business center, meeting rooms, and limo/town car service.

Public areas are equipped with complimentary wireless Internet access. This family-friendly hotel also offers multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

Hilton Garden Inn Norwalk has designated areas for smoking.

Great American Grill - This restaurant specializes in American cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Great American Grill

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Conference space
  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2001
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels
  • MP3 dock
  • Pay movies
  • Video game console

Food and drink

  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions and an access code; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Access code, staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Norwalk Hotel Norwalk
Hilton Garden Inn® Norwalk
Norwalk Hilton Garden Inn
Hilton Garden Inn® Norwalk Hotel
Hilton Norwalk
Hilton Garden Inn® Norwalk
Hilton Garden Norwalk Norwalk
Hilton Garden Inn Norwalk Hotel
Hilton Garden Inn Norwalk Norwalk
Hilton Garden Inn Norwalk Hotel Norwalk

Hilton Garden Inn Norwalk Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 494 out of 1003 reviews
Rating 8 - Good. 290 out of 1003 reviews
Rating 6 - Okay. 115 out of 1003 reviews
Rating 4 - Poor. 51 out of 1003 reviews
Rating 2 - Terrible. 53 out of 1003 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A very positive experience in every way!
Stayed 1 night in Dec 2024

10/10 Excellent

Gina

Stayed 1 night in Dec 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Janet

Liked: Cleanliness, staff & service
We’ve stayed here for many years and the property now feels tired and definitely in need of an update. The air handlers are very noisy and wakes me up, the bathroom had peeling paint, just showing wear and tear.
Stayed 1 night in Dec 2024

4/10 Poor

Stacey

Stayed 1 night in Dec 2024

6/10 Okay

Demetri

Traveled with family
Liked: Cleanliness, staff & service
For the second time in two months at the same hotel I received a handicap room. I am not physically handicapped so puzzled by the selection. The hotel was mostly vacant with roofers banging away into the evening. There was NO view whatsoever. I and found the level of accommodation inexplicable given the high vacancy. I stay at this hotel about eight times per year and the staff know me.
Stayed 2 nights in Dec 2024

10/10 Excellent

Mayra

Stayed 1 night in Nov 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly staff!
Stayed 3 nights in Dec 2024

8/10 Good

Kira

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Beverley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything, except having to pay 5$ for a bottle of water.
Stayed 2 nights in Nov 2024

4/10 Poor

Amy

Liked: Cleanliness, property conditions & facilities
.
Stayed 2 nights in Nov 2024

6/10 Okay

Hamid

Stayed 2 nights in Aug 2024

8/10 Good

annie

Liked: Staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Paola, New York

Traveled with family and small children
The staff was very friendly! We enjoyed swimming in the pool and hot tub.
Stayed 1 night in Nov 2024

8/10 Good

Susan

Traveled with group
Liked: Staff & service
This was a nice place to stay for an overnight in the area. The shower was a flat walk in type with poor drainage so water flooded the bathroom floor. The adjustable hand held shower head kept slipping and wouldn’t stay put. Not a nice bathroom at all. The beds were comfortable.
Stayed 1 night in Nov 2024

8/10 Good

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Norman

Business traveler
Liked: Staff & service
Good Location, just a tired interior in the room
Stayed 1 night in Nov 2024

8/10 Good

Demetri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tuesday Election night into early Wednesday around 2:30 in the morning inexplicably doors were repeatedly slammed. Wednesday night was quiet. My room #138 was for elderly and physically challenged. This was the second and very last time I will stay in that room. My view was in the rear of the building facing a concrete abutment.
Stayed 2 nights in Nov 2024

10/10 Excellent

Peter, Smithfield

Liked: Cleanliness, staff & service, property conditions & facilities
This was an exceptional hotel (as all of the Hilton Gardens appear to be from my experience.) The room was modern and the furniture comfortable and in working order. The bathroom was very up-to-date (very, very important) and the staff was beyond accommodating.
Stayed 1 night in Nov 2024

10/10 Excellent

kimbrali, mays landing

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the check in was quick and easy. the room and lobby were very clean and nice. the pool and hot tub were very clean and nice. better than i expected. i would def stay here again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Amy

Stayed 1 night in Nov 2024

8/10 Good

EDWARD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place limited dining choices
Stayed 2 nights in Nov 2024

4/10 Poor

Diana

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
The wall heater, even when turned off, kept going on and off, making a loud noise when it did so. I could not fall asleep it was so distracting. Also, when o checked, I think the staff member was drunk. He was knocking things over and kept asking me for my credit card, which I had handed to him.
Stayed 1 night in Nov 2024

10/10 Excellent

sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and helpful staff
Stayed 1 night in Nov 2024