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The Watershed

3.5 star property

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Photo gallery for The Watershed

Sundeck
Lobby sitting area
Restaurant
Terrace/patio
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Housekeeping
  • Laundry

Explore the area

Map
353 Main Ave, Norwalk, CT, 06851
  • The SoNo Collection
    ‪4 min drive‬
  • Historic South Norwalk
    ‪5 min drive‬
  • Norwalk Maritime Aquarium
    ‪6 min drive‬
  • White Plains, NY (HPN-Westchester County)
    ‪31 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, City View (Superior King)

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, City View (Superior King)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, City View (Deluxe Double Double ADA Compliant)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, City View (Deluxe Double Double ADA Compliant)

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, City View (Classic Queen)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, City View (Classic Queen)

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, City View (Deluxe King)

Deluxe Room, 1 King Bed, City View (Deluxe King) | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, City View (Deluxe King)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, City View (Superior King ADA Compliant)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, City View (Superior King ADA Compliant)

  • City view
  • Sleeps 1
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, River View (Studio King)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, River View (Studio King)

  • River view
  • 502 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, River View (Studio King ADA Compliant)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Accessible, River View (Studio King ADA Compliant)

  • River view
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, City View (Deluxe Double Double)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds, City View (Deluxe Double Double)

  • City view
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Watershed

3.5-star Norwalk hotel with rooftop terrace
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a rooftop terrace, a 24-hour business center, and a conference center are onsite.
The Watershed - Formerly Hotel Zero Degrees offers 96 accommodations with laptop-compatible safes and designer toiletries. Beds feature premium bedding. 55-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include showers with hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 17 years old are not allowed in the fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to a 24-hour business center, 3 meeting rooms, and coworking spaces.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 1200 square feet (111 square meters) include a conference center. This business-friendly hotel also offers a 24-hour fitness center, a rooftop terrace, and a vending machine. Onsite covered self parking is complimentary. A total renovation of this property was completed in April 2024.

The Watershed - Formerly Hotel Zero Degrees is a smoke-free property.

The Watershed - Formerly Hotel Zero Degrees has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Microwave on request
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Conference center (1,200 square feet of space)
  • Coworking space

Outdoors

  • Direct access to the beach
  • On a river
  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Elevator (51 inch wide door)
  • Front entrance ramp
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lever door handles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 2013
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Renovated entire property - April 2024
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Microwave on request
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Guests under 18 years old are not allowed in the fitness facility, and guests under 17 years old are only allowed in the fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Zero
Hotel Zero Degrees Norwalk
Hotel Zero Norwalk
Norwalk Hotel Zero
Zero Degrees Hotel Norwalk
Zero Degrees Norwalk
Zero Hotel
Zero Hotel Norwalk
The Watershed Hotel
The Watershed Norwalk
Hotel Zero Degrees Norwalk
The Watershed Hotel Norwalk
The Watershed Formerly Hotel Zero Degrees

The Watershed Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 612 out of 1003 reviews
Rating 8 - Good. 208 out of 1003 reviews
Rating 6 - Okay. 94 out of 1003 reviews
Rating 4 - Poor. 42 out of 1003 reviews
Rating 2 - Terrible. 47 out of 1003 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Colin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed while doing college visits for Fairfield and Sacred Heart. Very clean hotel. Two sides of the property..one faces the river and train tracks and the other the street. We picked street side and it worked out perfectly. No noise issues or anything.
Stayed 1 night in Feb 2025

8/10 Good

Robert

Stayed 1 night in Feb 2025

10/10 Excellent

Paula Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Branislav

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

John

Liked: Amenities
Fantastic!
Stayed 1 night in Feb 2025

10/10 Excellent

jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, entire hotel was clean, bed was extremely comfortable and we loved the decor
Stayed 1 night in Feb 2025

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jill, Manhattan Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just adore this hotel. been coming for years and it just keeps getting better and better (hotel zero OG!) the staff are so warm and accommodating. great management! restaurant was excellent and the bed was so comfy! also cute little gym! i suggest you get a room on the parking lot side. although the river view is scenic there is a train that passes through and can disturb the peace :)
Stayed 2 nights in Jan 2025

2/10 Terrible

Kimberly

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Emma

Stayed 1 night in Feb 2025

10/10 Excellent

Faith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is just stunning. Such an earthy relaxing vibe. My new favorite spot!
Stayed 1 night in Feb 2025

8/10 Good

SCOTT

Liked: Staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Cole

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel
Stayed 1 night in Jan 2025

8/10 Good

Austin

Business traveler
Liked: Amenities
Good
Stayed 1 night in Jan 2025

10/10 Excellent

Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Richard

Stayed 1 night in Jan 2025

8/10 Good

Jeff

Business traveler
Disliked: Amenities
This could’ve been much better. There was no coffee maker in the room, no hairdryer in the room, no security lock on the room door. Security was a concern. The door between my room and the one next-door had a key lock. No security lock on it. That made me nervous. Finally, not enough plugs by the debt nor at the desk. Come on guys. It’s 2025. We’re all traveling with multiple electronics.
Stayed 1 night in Jan 2025

8/10 Good

Gene

Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Graham

Stayed 2 nights in Dec 2024

10/10 Excellent

eduardo

Liked: Cleanliness, amenities, property conditions & facilities
El hotel es muy limpio y fácil de llegar y tiene parqueo gratis
Stayed 1 night in Jan 2025

10/10 Excellent

Kerin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the cleanest hotel I’ve ever stayed in! Housekeeping should be commended!!!! The hotel is very clean and updated. Very comfortable beds and calm relaxing decor. If noise bothers you, you may want to ask for a less populated floor. While you can hear people go in and out it was not a big deal for us. Additionally a train goes by… again… did not bother us at all but if you are a light sleeper pack earplugs. The lobby is gorgeous and gives you a nice space to relax out of your room if you want to. There’s a tv tables and comfy couches and space to work if you need to. We were bummed the restaurant wasn’t open but it was snowing and I’m sure not busy enough to stay open. We booked already for October when we will be in town again. I plan on calling because the price for October is nearly triple what we paid. I’m hoping it is a mistake.
Stayed 1 night in Jan 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was newly renovated, and they did a beautiful job. It is clean and very appealing- very zen. Nice, comfortable beds. And a bonus: they use Malin & Goetz brand toiletries! For those who don't know that brand, it's high end and their stuff is amazing. My only complaint, and it's a very small one, is that they have one of those modern design showers where there is a tub with a half glass wall, and then no door on the other half. So you only have protection from the water going all over the floor if you carefully stand in the half of the shower that is close to the shower head. This was a little more challenging when I was trying to not get my hair wet.
Stayed 2 nights in Jan 2025