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Hyatt Regency Greenwich

4.0 star property

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Photo gallery for Hyatt Regency Greenwich

Lobby
Creator video - submitted by JetsettingJabber
Daily to-go breakfast for a fee
Lobby
Indoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast available
  • Bar
  • Parking available
  • Laundry
$204
includes taxes & fees
Dec 21 - Dec 22

Explore the area

View in a map
1800 E Putnam Avenue, Old Greenwich, CT, 06870
  • Place, Hatch Field
    ‪18 min walk‬
  • Place, E. Gaynor Brennan Golf Course
    ‪2 min drive‬
  • Place, Stamford Hospital
    ‪2 min drive‬
  • Airport, White Plains, NY (HPN-Westchester County)
    ‪18 min drive‬

Room options

Deluxe Room

  • Sleeps 3

View all photos for Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed

8.8 out of 10
Excellent
(74 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds

8.8 out of 10
Excellent
(48 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Atrium View)

View from room

Room, 2 Queen Beds (Atrium View)

8.4 out of 10
Very good
(12 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Atrium, Room, 1 King Bed, View

View from room

Atrium, Room, 1 King Bed, View

8.0 out of 10
Very good
(22 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible

Premium bedding, down comforters, in-room safe, desk

Room, 2 Double Beds, Accessible

9.6 out of 10
Exceptional
(9 reviews)
  • 340 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Accesible Shower)

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed (Accesible Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 340 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Accesible Tub)

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed (Accesible Tub)

9.0 out of 10
Wonderful
(4 reviews)
  • 340 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Fairfield Suite)

Suite (Fairfield Suite) | Premium bedding, down comforters, in-room safe, desk

Suite (Fairfield Suite)

  • 630 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Greenwich Suite)

Premium bedding, down comforters, in-room safe, desk

Suite (Greenwich Suite)

  • 797 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Presidential Suite

  • Sleeps 4

Atrium View King Room

  • Sleeps 2

King Room

  • Sleeps 3

ADA King Room with Shower

  • Sleeps 4

ADA King Room with Tub

  • Sleeps 3

ADA Two Double Room with Tub

  • Sleeps 4

Deluxe Two Double Room

  • Sleeps 4

View all photos for Deluxe Room, 2 Queen Beds

View from room

Deluxe Room, 2 Queen Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 420 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

View from room

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(9 reviews)
  • 420 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed (Atrium View)

View from room

Room, 1 King Bed with Sofa bed (Atrium View)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Two Queen Atrium View

  • Sleeps 4

King Room With Sofabed

  • Sleeps 3

One King Atrium View With Sofabed

  • Sleeps 3

Premier Suite With Two Queen Beds

  • Sleeps 5

Two Double Room

  • Sleeps 4

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About this property

Hyatt Regency Greenwich

Old Greenwich hotel close to E. Gaynor Brennan Golf Course
Along with 2 restaurants, this smoke-free hotel has an indoor pool and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
Hyatt Regency Greenwich offers 373 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters and premium bedding. 65-inch flat-screen televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

This Old Greenwich hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hyatt Regency Greenwich features an indoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This business-friendly hotel also offers a vending machine, multilingual staff, and concierge services. Onsite parking is available (surcharge), along with a car charging station.

Hyatt Regency Greenwich is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
Townsend Bar - This bar serves dinner only.
Glenna’s Cafe & Market - Onsite café. Open daily.
Room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, uncovered self parking on site (USD 25 per night)
  • Valet parking on site (USD 38 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available 6:00 AM to 11:00 AM for a fee: USD 14 to 25 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Glenna’s Cafe & Market
  • Townsend Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 4 floors
  • Ballroom
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 14 to 25 per person
  • Uncovered self parking fee: USD 25 per night (in/out privileges)
  • Valet parking fee: USD 38.00 per day
  • Pet fee: USD 75.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Greenwich Hyatt
Greenwich Hyatt Regency
Greenwich Regency Hyatt
Hyatt Greenwich
Hyatt Regency Greenwich
Hyatt Regency Hotel Greenwich
Hyatt Old Greenwich
Hyatt Regency Greenwich Hotel Old Greenwich
Hyatt Regency Old Greenwich
Hyatt Regency Greenwich Hotel
Hyatt Regency Greenwich Hotel
Hyatt Regency Greenwich Old Greenwich
Hyatt Regency Greenwich Hotel Old Greenwich

Hyatt Regency Greenwich Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 556 out of 1011 reviews
Rating 8 - Good. 200 out of 1011 reviews
Rating 6 - Okay. 130 out of 1011 reviews
Rating 4 - Poor. 71 out of 1011 reviews
Rating 2 - Terrible. 54 out of 1011 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Jamie

Traveled with partner
Liked: Cleanliness, amenities
We did not have hot water the first morning. It took multiple calls to the front desk to get the TV fixed. They said our breakfast was included the 3 mornings and they said our supper the first night would be comped due to the TV issue but they charged our card an additional $240.00 at checkout and did not confirm that before we left the hotel. He just told me “Everything is taken care of”. That indicated to me there were no additional charges but I got the email later of the charges.
Stayed 3 nights in Sep 2025

8/10 Good

ROSANNA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the pools table, gym room & the atrium area.....just beautiful
Stayed 2 nights in Sep 2025

10/10 Excellent

Jack

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Barry

Disliked: Staff & service

Nothing special

Spent a Saturday evening here in early September. Nothing special at all about the hotel or facility. Entirely predictable. Felt understaffed, as an I gave up after waiting close to 10 minutes around 4:15 p.m. to order a drink from the bar...the 2 bartenders were avoiding eye contact with any guest and seemed more pre-occupied with slowly fixing someone a cocktail and discussing their own day. I was one of several guests standing and hoping to place an order.
Stayed 1 night in Sep 2025

10/10 Excellent

Carrie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our stay here!
Stayed 1 night in Aug 2025

2/10 Terrible

Elizabeth

Disliked: Cleanliness, staff & service, property conditions & facilities
This property was awful.
Stayed 1 night in Aug 2025

10/10 Excellent

Aaron

Stayed 6 nights in Aug 2025

6/10 Okay

Valeria

Stayed 2 nights in Aug 2025

4/10 Poor

Richard, Winnetka

Liked: Cleanliness
Disliked: Amenities
An average hotel with one major flaw no real dining restaurant on premises. Any meal like breakfast has to use room service. In my decades of travel, I have never used room service since the meal will never arrive on time nor warm/hot.
Stayed 2 nights in Aug 2025

6/10 Okay

Shannon

Business traveler
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Dining options at hotel was very nice though room was not cleaned thoroughly. I had bacon bits and bits of pancake on the floor with some trash items under the tv stand. My tv was not working when I called the front desk for assistance. I waited over 3+hours and had to cancel the help because I had to sleep for early travel day. Ultimately everyone was nice and I stayed for one night
Stayed 1 night in Jul 2025

10/10 Excellent

patrick

Stayed 1 night in Aug 2025

10/10 Excellent

Hal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Timothy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Mimma

Amazing Service

My sister and I were there for my hospital appointment at Yale Greenwich Hospital for testing . The experience from the check in to the check out was incredibly we (both) are very hard to please and we were beyond grateful and thankful for the service that we received. I will recommend and also return. I also wanted to mention the Dining was conveniently located and the food was amazing , also the waitress Suzy was extremely helpful and kind to myself and my sister. Very pleased . Thank you for making it a very calm experience for someone who was anticipating an already stressful situation.
Stayed 1 night in Aug 2025

8/10 Good

Alaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is great. The only negative is they do not serve a breakfast buffet Monday through Friday.
Stayed 2 nights in Aug 2025

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is what the others should use as a guide to success
Stayed 1 night in Aug 2025

10/10 Excellent

WENDY ROSE

Liked: Cleanliness, staff & service, property conditions & facilities
Love the atrium. Nothing I dislike.
Stayed 5 nights in Aug 2025

4/10 Poor

Charles

Liked: Property conditions & facilities
Disliked: Staff & service
Something is terribly off about this hotel operations. Very nice atrium & had a Greenwich address. But, staffing is clearly a big issue and service is honestly 1-2 good employees to 6-8 weirdos. Kitchen food is - mediocre at best. Good luck. Just stay in Stamford instead
Stayed 1 night in Aug 2025

10/10 Excellent

MARIA

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is fantastic. The waitress at the restaurant was a bit unfriendly but she probably had a long day… it is the northeast attitude.
Stayed 1 night in Aug 2025

8/10 Good

Carmel

Traveled with family
Liked: Cleanliness, staff & service
This hotel is breathtaking. The pictures don’t do it justice. The staff are courteous and helpful : from check -in to check -out, every single employee responded to questions with care , and patience. I would give this hotel 10 stars if weren’t for the situation at the pool that I’ve seen mentioned in several reviews. I visited this location as a mini staycation for my children and I, and I called beforehand to ensure that the pool was opened and available because I knew that there’s where they’d want to spend most of their time. I’ve never seen them so eager to wake up at a hotel, because the pool was opened from early, however, we were made to feel very uncomfortable because of the two swimming instructors that used the already small pool for their classes. These instructors were not courteous, looked annoyed at my children, and then gave orders in a condescending way that they weren’t allowed to use the side of the pool that the classes were on or get out and go to the hot tub. I find that extremely rude, unsafe, and disturbing. We were unable to use a paid facility for our full enjoyment, when that was one of the main reasons that I chose this hotel when booking. Maybe Hyatt should advertise this location as an “adults only,”Families with kids take heed.
Stayed 1 night in Aug 2025

10/10 Excellent

jacques

Stayed 1 night in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful grounds. A few Rose 🌹 bushes around the self parking area would be wonderful too.
Stayed 3 nights in Aug 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hyatt Stay

Nice hotel in Greenwich CT
Stayed 2 nights in Aug 2025