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The hotel is very overpriced. It is outdated and hotel staff were aloof. Mediocre overall. The gym was very dirty and had little to no equipment. The floors were filthy and hadn’t been cleaned in a long time. No mats, towels and in a dungeon. The breakfast was mediocre. Would like to see healthier options and plant based options would be appreciated like in most other hotels. Would not be back.

I am extremely disappointed with our stay at the Best Western Premier Hotel at Sofia Airport. The air conditioning in the first room we were given did not work, despite the outside temperature being 34°C. We were then moved to a second room, where not only did the air conditioning not work, but there was also a malfunctioning toilet that caused the entire room to smell bad. The third room finally had working air conditioning and smelled clean and pleasant. However, the bathroom door could not be closed because it was badly warped, apparently due to mold and moisture. At that point, we had no choice but to move yet again. In the fourth room, there was still mold all over the bathroom door, although at least the air conditioning and other basic amenities were functioning. Having to move between four rooms during one stay is completely unacceptable, especially for a hotel that presents itself as a Premier property. The repeated maintenance issues, mold, unpleasant odors, and lack of properly functioning air conditioning made our stay extremely uncomfortable and disappointing.

Polite staff, excellent central location, quirky parking (but at least it exists). My only complaint was the mismatch in price of parking between the website and reality - it is 15 EUR per day, which is also the price of all the paid parking facilities in the area.

We didn't get internet in the room and talk to the receptionist . But never was looked at. The air-conditioning was set by the hotel but it was hot . Parking you pay extra €15a day . The restaurant was good . Turkish food . The staff was friendly.

A wonderfully unique experience. So much lovely art - everywhere! A very large and comfortable room (with a/c!!) I was only able to have the included breakfast one morning as my tours started too early, but I was very good and a lot of variety. I would definitely recommend to anyone who would like something a little off beat. Very easy to walk almost anywhere from the location.

Great location, clean and friendly staff

A little difficult to find because the address does not match the street number correctly but nevertheless, quite quaint and quiet. The only this is the view was not ideal.