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Comfort Inn & Suites

2.5 star property

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Photo gallery for Comfort Inn & Suites

Exterior
Premium bedding, in-room safe, desk, laptop workspace
Exterior
Lobby
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
1302 Richmond Ave, Staunton, VA, 24401
  • Frontier Culture Museum
    ‪3 min drive‬
  • American Shakespeare Center
    ‪4 min drive‬
  • Mary Baldwin College
    ‪4 min drive‬
  • Weyers Cave, VA (SHD-Shenandoah Valley Regional)
    ‪20 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking (No Pets)

Standard Room, 1 King Bed with Sofa bed, Non Smoking (No Pets) | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed, Non Smoking (No Pets)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Comfort Inn & Suites

Staunton hotel with free breakfast
Along with coffee/tea in a common area, this hotel has a seasonal outdoor pool and laundry facilities. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, a computer station, and a TV in a common area.
Comfort Inn & Suites offers 95 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 32-inch flat-screen televisions come with premium satellite channels. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a seasonal outdoor pool, coffee/tea in a common area, and laundry facilities. Onsite self parking is complimentary.
A complimentary full breakfast is served each morning between 6:00 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The seasonal pool will be open from June to September
Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Hotel Staunton
Comfort Inn Staunton
Comfort Hotel Staunton
Comfort Inn Staunton Hotel
Staunton Comfort Inn

Comfort Inn & Suites Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 262 out of 734 reviews
Rating 8 - Good. 289 out of 734 reviews
Rating 6 - Okay. 103 out of 734 reviews
Rating 4 - Poor. 49 out of 734 reviews
Rating 2 - Terrible. 31 out of 734 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Melinda P

Stayed 1 night in Nov 2024

10/10 Excellent

Marinina

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable, clean rooms, friendly helpful staff. There are dining options nearby as well as a gas station across the street. Free breakfast with many choices. Just off route 80. Great place to stay!
Stayed 1 night in Nov 2024

10/10 Excellent

gilles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien
Base de toilette sale, déjeuner trop tard pour nous.
Stayed 1 night in Dec 2024

8/10 Good

Mary

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 13 nights in Nov 2024

10/10 Excellent

Raymond

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend to stay
Stayed 1 night in Dec 2024

6/10 Okay

Milica

Liked: Amenities
Disliked: Cleanliness
Room looked like it wasn't cleaned in between guests. Bedsheets were dirty and bathtub had yellow film on the bottom.
Stayed 1 night in Nov 2024

2/10 Terrible

Dwight

Got to the hotel at 7pm and our room was cancelled
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff clean facility
Stayed 1 night in Nov 2024

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean & friendly service
We enjoyed the stay. We just needed to get rested up from a lot of driving. The room was nice and clean. Everything in its place except there wasn’t a hair dryer and the remote to the televisions batteries were dead the next morning so we gave it to a lady that worked there the next morning, we wanted to watch the news while getting ready to leave, thinking she’d be back with it before we checked out but she came back about an hour later as we’re getting ready to walk out the door. It was frustrating somewhat but not giving a bad review. The breakfast bar shut down at 9:30, we thought it was 10:00 like a lot of other hotels and of course I went down as they were cleaning up. I did manage to get the last bit of sausage and bacon which was tasty. Coffee was great! Very friendly staff. Would recommend!
Stayed 1 night in Nov 2024

6/10 Okay

Kim, Delanson

Traveled with partner
Liked: Staff & service
Basic overnight accommodation.
Stayed 1 night in Nov 2024

8/10 Good

Jeannine

Stayed 1 night in Nov 2024

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home Base
Just a quick run to visit family. The hotel gave us a great “Home Base” while we were there.
Stayed 1 night in Sep 2024

8/10 Good

Kathleen

Stayed 1 night in Oct 2024

4/10 Poor

Rafael, Lawrenceville

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Smelled like literal fecal matter as soon as we walked through the door to the lobby. Room door barely shut, had to barricade the door (making it extra unsafe in the event of an emergency). One of the 2 room keys didn’t work. Bathroom was so small, we couldn’t even close the door to use it.
Stayed 1 night in Nov 2024

4/10 Poor

Susanne

Disliked: Cleanliness, staff & service, property conditions & facilities
Appearance was good on the outside of the property. The person who checked me in appeared to be sick or had something going on with him. His personality was so off that the guy who rode the elevator with me even said to me about it. The hallway completely stunk from odors. The key card would not open my door. I had to get the attendee because it was not working. He came up to show me how to operate the door. The card reader had to be held a certain way to read the cards. It did not read cards all the time. I played 5 to 10 minutes every time. I went in the room. Just to open the door. I went to Food Lion and purchased a can of Lysol. Just to spray the room down because of the odor. There were multiple stink bugs flying around the room and dead stink bugs in the window ledge. The bathroom was so small that you had to walk in. Turn and close the door. Just to sit on the toilet without hitting your knees. I slept on the outside of the bed due to the stains on the linens. Ironically,I told guy who checked me in. When asked my room preference that I was good as long as the room was clean, comfortable and quiet. Noise was a factor as well. Glass bottles going to trash, people being loud and not a clue where all the banging was coming from. The best part of my stay was leaving and lady that greeted me as I leaving at the desk.
Stayed 1 night in Nov 2024

6/10 Okay

Glenna

Liked: Staff & service
Disliked: Property conditions & facilities
Needs a face lift and cleaning could be better too
This is a very convenient location for a stop on a longer trip we make to Florida. We have stayed at this hotel previously however, it is considerably more run down than prior visits. Rate charged for a dog is pretty reasonable compared to other properties.
Stayed 1 night in Nov 2024

6/10 Okay

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities
Motel would need a little bit of TLC, took very long for check in.
Stayed 1 night in Nov 2024

6/10 Okay

Dewayne

Stayed 1 night in Oct 2024

10/10 Excellent

Gohan, Williamsburg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a good stay and it convinced since it was near the interstate.
Stayed 1 night in Nov 2024

6/10 Okay

Ashton

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stains on sheets and tub looked kind of grimey, other than that pretty good
Stayed 1 night in Oct 2024

10/10 Excellent

Jason

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The beds were surprisingly comfortable
Stayed 2 nights in Oct 2024

2/10 Terrible

clIfford

Stayed 1 night in Oct 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, room comfort
A safe place to stay at night
Average hotel. The room needs to be updated....dark. the hotel sits next to an active railroad.
Stayed 1 night in Oct 2024

10/10 Excellent

Carol

Stayed 1 night in Oct 2024