4/10 Poor
Mark
Business traveler
Sep 4, 2025
Disliked: Staff & service, property conditions & facilities
The young lady who checked me in was very nice. She greeted me very quickly. I asked for a first-floor room which she accommodated me. When i entered my room it had a horrible smell almost like it had been a smoking room at some point. I was in room 101. There were multiple people smoking outside by the far entrance and i wonder if my AC unit pulled smoke in. The carpet in the room felt very dirty. I ended up leaving my shoes on the entire time i was there until i went to bed.
The breakfast in the morning my first morning was ok. the area was clean and presentable. The second morning the young lady who worked there seemed very agitated. She was filling the plasticware and there were multipe people who were waiting to get a plate and get their food. She did not have the presence that she was holding guests up whatsoever. I was trying to get to my meeting in downtown and eventually just grabbed a muffin and left.
Overall the facility needs an update. I attempted to contact expedia to cancel my second night and stay somewhere else. I was told they would charge for the second night since it was not before Sept 1st. I did not want to put my company out a second night of charges somewhere else otherwise i would have went somewhere else. I do not have high expectations as long as i feel sanitary measures have been taken. I frequent this area for my job and i could never stay here again unless i hear some really big changes occured.
Mark
Stayed 2 nights in Sep 2025
