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Cromwell Hotel Stevenage

3.0 star property

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Photo gallery for Cromwell Hotel Stevenage

Reception
Exterior
Terrace/patio
Reception
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Pet friendly

Explore the area

Map
High Street Old Town, Stevenage, England, SG1 3AZ
  • Gordon Craig Theatre
    ‪17 min walk‬
  • Lamex Stadium
    ‪5 min drive‬
  • Knebworth House
    ‪10 min drive‬
  • London (LTN-Luton)
    ‪35 min drive‬

Room options

View all photos for Executive Twin Room, Multiple Beds, Non Smoking

Executive Twin Room, Multiple Beds, Non Smoking | In-room safe, individually decorated, individually furnished, desk

Executive Twin Room, Multiple Beds, Non Smoking

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Single Room, 1 Twin Bed, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Single Room, 1 Twin Bed, Non Smoking

  • 170 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Executive Single Room, 1 Large Twin Bed, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Executive Single Room, 1 Large Twin Bed, Non Smoking

  • 200 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Double Room, 1 Double Bed, Non Smoking

Standard Double Room, 1 Double Bed, Non Smoking | In-room safe, individually decorated, individually furnished, desk

Standard Double Room, 1 Double Bed, Non Smoking

  • 253 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Double Room, 1 Queen Bed, Non Smoking

Executive Double Room, 1 Queen Bed, Non Smoking | In-room safe, individually decorated, individually furnished, desk

Executive Double Room, 1 Queen Bed, Non Smoking

  • 268 sq ft
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Exterior

Holiday Inn Express Stevenage by IHG

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Business services
4.2 out of 5, Very Good, (1001)
The price is $130
per night
$156 total
includes taxes & fees
May 21 - May 22
Holiday Inn Express Stevenage by IHG

About this property

Cromwell Hotel Stevenage

3-star Stevenage hotel with restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, conference space, and dry cleaning. Housekeeping is available on request.
Cromwell Hotel Stevenage offers 77 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished and decorated. 40-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 3466 square feet (322 square meters) include conference space. This business-friendly hotel also offers a terrace, a garden, and dry cleaning/laundry services. Onsite self parking is complimentary.

Cromwell Hotel Stevenage is a smoke-free property.

English breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
Rump & Wade Sun until 5pm - This brasserie specializes in British cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Rump & Wade - This bar serves light fare only. Open daily.
Late night fare is available from room service (during limited hours).

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 1 per stay)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 11 for adults and GBP 9.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Rump & Wade
  • Rump & Wade Sun until 5pm

Things to do

  • TV in common areas

Family friendly

  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 3,466 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Late-night room service
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.0 per night

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 11.00 for adults and GBP 9.50 for children
  • Fee for in-room wireless internet: GBP 1 per stay (rates may vary)
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Clarion Collection Cromwell Stevenage
Clarion Collection Hotel Cromwell Stevenage
Clarion Collection Hotel Stevenage
Clarion Cromwell
Clarion Hotel Cromwell
Cromwell Stevenage
Ramada Cromwell Stevenage Hotel Stevenage
Ramada Stevenage
Stevenage Ramada
Cromwell Hotel Stevenage
Cromwell Hotel Stevenage Hotel
Cromwell Hotel Stevenage Stevenage
Cromwell Hotel Stevenage Hotel Stevenage

Cromwell Hotel Stevenage Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 333 out of 807 reviews
Rating 8 - Good. 323 out of 807 reviews
Rating 6 - Okay. 91 out of 807 reviews
Rating 4 - Poor. 38 out of 807 reviews
Rating 2 - Terrible. 22 out of 807 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Maxine

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Pillows smelt. Need to use a different cleaning products Wallpaper needscredoing. Joins on show
Stayed 1 night in Jan 2025

10/10 Excellent

C

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay 1 night. Easy parking and dining. Only thing I would say is that there is not enough hooks or towel rails to hang towels and there is not enough surface area to put toiletries etc so it's a bit of a juggling act on the bathroom.
Stayed 1 night in Jan 2025

8/10 Good

Paul

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and convenientm ticks the boxes nicely.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice breakfast and room

overall stay was comfortable. Lots of food options in walking distance
Stayed 1 night in Dec 2024

10/10 Excellent

Nigel

Stayed 1 night in Jan 2025

6/10 Okay

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Inconsiderate hotel guests!

Hotel & staff were lovely but unfortunately some very inconsiderate hotel guests woke me up at 3.15am talking extremely loudly outside my room & banging doors!! I was attending an intensive course the following day so not ideal - some people can be so rude!!
Stayed 1 night in Jan 2025

6/10 Okay

Roy

Business traveler
Liked: Property conditions & facilities
Every thing was good , apart from the room not being cleaned from the first night?
Stayed 2 nights in Dec 2024

8/10 Good

keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Noisy & tepid

Great location in the old town, alot of bars & eateries to choose from. Nice (small) double room, hotel was in good condition & appeared clean. Xmas guests coming back from having fun at 2.30am until 4.30am was challenging, but not the fault of the hotel just poorly educated people without consideration for others. Other gripe was only 1 set of towels in the double room, took 3 requests across 2 hours to get the additional, buffet breakfast was tepid at best, spirit burners used to keep bacon etc. warm are not good enough. This was very disappointing along with a non existent bread selection. Cheap sliced white & brown for self toasting is inadequate in our opinion.
Stayed 1 night in Dec 2024

8/10 Good

Steven

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid 141

Room 141 next to Laundry room so incredible noise in the morning from 5.45am No-one on reception at 8.30 to complain to!
Stayed 1 night in Dec 2024

8/10 Good

Owen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Stayed 1 night in Nov 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Really lovely room. Comfy beds and pillows. Water is boiling. Lighting could be better at the bed end of the room as with all lights on it’s still dark. Room was spotless and well decorated. Breakfast was great and plentiful. Parking is free.
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Amarjit

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and Location
Stayed 1 night in Nov 2024

10/10 Excellent

Steve

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay at the Cromwell whenever I am in Stevenage. The hotel is clean and comfortable. Staff are professional. The parking is very convenient and the location is close to shops and dining.
Stayed 2 nights in Nov 2024

10/10 Excellent

stuart

Stayed 1 night in Oct 2024

10/10 Excellent

Pete

Stayed 1 night in Oct 2024

10/10 Excellent

Alexandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time we had stayed here. Friendly and professional reception staff. Very helpful and booked a taxi for us for later that evening. Nothing was too much trouble. Long walk to bedroom. Very clean and spacious room. Comfortable bed . Plenty of room for storage. Tea and coffee facilities. Lovely bar area but had to get a drink from another area due to a private event. Lots of parking. Easy to check out.
Stayed 1 night in Sep 2024

8/10 Good

Emily

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stopover for a night, conveniently located fairly close to the train station.
Stayed 1 night in Oct 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Having originally come from Stevenage it was nostalgic for me to stay at the Cromwell,as when I was younger it was considered a posh place to stay considering all the history it was also one of the first places I had an alcoholic drink when I was of legal age ,so it was a a full circle event for me .would recommend this place to anyone wanting a comfortable stay at a fantastic location you won’t regret it.
Stayed 1 night in Oct 2024

10/10 Excellent

Alyssa-Sue

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decor was what drew my eye when looking to book a hotel here. Every member of staff was polite and courteous. The breakfast was well appointed. The room I was assigned was comfortable and clean, well designed and really felt like a guest bedroom at a friend's house v a sterile hotel. Will definitely be back!
Stayed 3 nights in Sep 2024

10/10 Excellent

STEPHEN

Traveled with group
Very friendly and efficient staff. High quality through out visit.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Roxanna

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, spacious and quiet room. Convenient location. Brasserie next door. Helpful, polite staff.
Stayed 1 night in Sep 2024