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Cromwell Hotel Stevenage

3.0 star property

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Photo gallery for Cromwell Hotel Stevenage

Exterior
Reception
Breakfast, lunch, dinner served; British cuisine
Terrace/patio
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Pet friendly
  • 24/7 front desk
$133
includes taxes & fees
Aug 31 - Sep 1

Explore the area

View in a map
High Street Old Town, Stevenage, England, SG1 3AZ
  • Gordon Craig Theatre
    ‪17 min walk‬
  • Lamex Stadium
    ‪3 min drive‬
  • Knebworth House
    ‪5 min drive‬
  • London (LTN-Luton)
    ‪21 min drive‬

Room options

View all photos for Executive Twin Room, Multiple Beds, Non Smoking

Executive Twin Room, Multiple Beds, Non Smoking | In-room safe, individually decorated, individually furnished, desk

Executive Twin Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Single Room, 1 Twin Bed, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Single Room, 1 Twin Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 170 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Executive Single Room, 1 Large Twin Bed, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Executive Single Room, 1 Large Twin Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 200 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Double Room, 1 Double Bed, Non Smoking

Standard Double Room, 1 Double Bed, Non Smoking | In-room safe, individually decorated, individually furnished, desk

Standard Double Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(15 reviews)
  • 253 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Double Room, 1 Queen Bed, Non Smoking

Executive Double Room, 1 Queen Bed, Non Smoking | In-room safe, individually decorated, individually furnished, desk

Executive Double Room, 1 Queen Bed, Non Smoking

9.6 out of 10
Exceptional
(11 reviews)
  • 268 sq ft
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Exterior

Holiday Inn Express Stevenage by IHG

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Business services
4.2 out of 5, Very Good, 1,006 reviews
Holiday Inn Express Stevenage by IHG

About this property

Cromwell Hotel Stevenage

3-star Stevenage hotel with restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, conference space, and dry cleaning. Housekeeping is available on request.
Cromwell Hotel Stevenage offers 77 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished and decorated. 40-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 3466 square feet (322 square meters) include conference space. This business-friendly hotel also offers a terrace, a garden, and dry cleaning/laundry services. Onsite self parking is complimentary.

Cromwell Hotel Stevenage is a smoke-free property.

English breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
Rump & Wade Sun until 5pm - This brasserie specializes in British cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Rump & Wade - This bar serves light fare only. Open daily.
Late night fare is available from room service (during limited hours).

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 1 per stay)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 11 for adults and GBP 9.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Rump & Wade
  • Rump & Wade Sun until 5pm

Things to do

  • TV in common areas

Family friendly

  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 3,466 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Late-night room service
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.0 per night

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 11.00 for adults and GBP 9.50 for children
  • Fee for in-room wireless internet: GBP 1 per stay (rates may vary)
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Clarion Collection Cromwell Stevenage
Clarion Collection Hotel Cromwell Stevenage
Clarion Collection Hotel Stevenage
Clarion Cromwell
Clarion Hotel Cromwell
Cromwell Stevenage
Ramada Cromwell Stevenage Hotel Stevenage
Ramada Stevenage
Stevenage Ramada
Cromwell Hotel Stevenage
Cromwell Hotel Stevenage Hotel
Cromwell Hotel Stevenage Stevenage
Cromwell Hotel Stevenage Hotel Stevenage

Cromwell Hotel Stevenage Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 353 out of 840 reviews
Rating 8 - Good. 327 out of 840 reviews
Rating 6 - Okay. 98 out of 840 reviews
Rating 4 - Poor. 40 out of 840 reviews
Rating 2 - Terrible. 22 out of 840 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Emma

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a lovely hotel, stayed there as it was a freinds wedding and theplace was beautiful
Stayed 1 night in May 2025

10/10 Excellent

David

Liked: Property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

jeff

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were friendly and helpful. Good parking. The food was well cooked and served. We don't like buffet breakfast but it was hot and well displayed.
Stayed 2 nights in May 2025

6/10 Okay

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mixed review

Check-in started off a bit frustrating, as the reception was unmanned and we had to wait a little while to find someone. That said, once we were attended to, the staff were exceptionally friendly and helpful throughout our stay. We were told around 8 p.m. that the hotel bar would open at 11 p.m. when the night team arrived. Not a major issue, but it meant a late-night dash to Tescos opposite for a bottle of wine instead. The bedroom itself was lovey - comfortable and nicely decorated. I even liked the pillow so much I ordered one from the website! However, the room was a bit too warm, but things went downhill from there. Our view was directly onto the hotel’s extraction ducting. While the room came with a fan and we opened the window to cool down, the night-time noise from the ducts was loud and persistent, leading to a really poor night’s sleep. To top it off, the room seemed set up for just one guest, with a small double bed - not what I had booked.
Stayed 1 night in May 2025

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely comfortable hotel. Only thing to be aware of is the lack of lift if you have luggage or mobility concerns. Other than that nothing to fault
Stayed 1 night in May 2025

4/10 Poor

Stuart, St Albans

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Handy for the nearby bars and restaurants, the rooms are hot, the soap dispensers are fragile and the the toilet roll holder fell off
Stayed 1 night in Apr 2025

8/10 Good

Owen

Business traveler
Stayed 1 night in Apr 2025

8/10 Good

Mitchell

Stayed 1 night in Apr 2025

10/10 Excellent

Jacky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Lively location.
Stayed 1 night in Apr 2025

10/10 Excellent

Mrs Terry

Liked: Staff & service, property conditions & facilities, room comfort

Great stay

We have stayed before and each time the hotel is friendly and beautifully maintained and comfortable and the staff cannot do enough. Enjoyed out stay even though a bit of a sad time for us, scattering ashes of my mum, but the hotel made it a happy experince.
Stayed 1 night in Mar 2025

8/10 Good

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Mar 2025

10/10 Excellent

Darran

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Shaun

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jane L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love The Hotel Cromwell

Lovely receptionist when I checked in and then more help at the front desk when I needed it. Excellent accommodation, I'd go back!
Stayed 2 nights in Mar 2025

10/10 Excellent

Naomi

Stayed 1 night in Mar 2025

8/10 Good

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Staff unfriendly
Stayed 1 night in Feb 2025

4/10 Poor

Ray

Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveler

Business traveler
Disliked: Room comfort

Poor mattress

Bed mattress was really soft with prominent bed springs. Didn't sleep well at all
Stayed 1 night in Feb 2025

8/10 Good

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice old place - could do with a lift to the upper floor!
Stayed 2 nights in Feb 2025

10/10 Excellent

Owen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Amndeep

Stayed 2 nights in Feb 2025

10/10 Excellent

Ray

Stayed 2 nights in Feb 2025

10/10 Excellent

Edward

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2025