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Holiday Inn Stevenage by IHG

4.0 star property

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Photo gallery for Holiday Inn Stevenage by IHG

Property amenity
Reception
Reception
Exterior
Standard Room, 2 Twin Beds | In-room safe, desk, blackout drapes, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning
  • Bar
  • Room service
  • Gym
  • 24/7 front desk
$100
includes taxes & fees
Nov 14 - Nov 15

Explore the area

View in a map
St Georges Way, Fire Station, Stevenage, England, SG1 1HS
  • Place, Gordon Craig Theatre
    ‪6 min walk‬
  • Place, Lamex Stadium
    ‪17 min walk‬
  • Place, Knebworth House
    ‪5 min drive‬
  • Airport, London (LTN-Luton)
    ‪23 min drive‬

Room options

View all photos for Premium Room

In-room safe, desk, blackout drapes, iron/ironing board

Premium Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 Queen Bed

Room amenity

Premium Room, 1 Queen Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Room amenity

Standard Room, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed (Walk-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed (Walk-In Shower)

8.8 out of 10
Excellent
(16 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible (Walk-In Shower)

Standard Room, 1 King Bed, Accessible (Walk-In Shower) | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Walk-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Holiday Inn Express Stevenage by IHG
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Business services
4.2 out of 5, Very Good, 1,001 reviews
Holiday Inn Express Stevenage by IHG

About this property

Holiday Inn Stevenage by IHG

4-star Stevenage hotel walkable to Gordon Craig Theatre
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, 24-hour room service, and a business center.
Holiday Inn Stevenage by IHG offers 140 accommodations with laptop-compatible safes and coffee/tea makers. A pillow menu is available. 26-inch LCD televisions come with premium digital channels. Bathrooms include bathtubs or showers with hydromassage showerheads, complimentary toiletries, and hair dryers.

This Stevenage hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and meeting rooms.

Wired and wireless Internet access is complimentary. This business-friendly hotel also offers a fitness center, a vending machine, and complimentary newspapers in the lobby.

Holiday Inn Stevenage by IHG is a smoke-free property.

Full breakfasts are available for a surcharge.
Holiday Inn Stevenage by IHG has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking; discounts available
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee: GBP 13.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2008
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Toilet paper
  • Towels provided

Entertainment

  • 26-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from August 4 2025 to March 31 2026 (completion date subject to change). The following areas are affected:
  • Guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 13.95 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel STEVENAGE
Holiday Inn STEVENAGE
STEVENAGE Holiday Inn
Holiday Inn Stevenage Hotel Stevenage
Holiday Inn Stevenage Hotel
Holiday Inn Stevenage
Stevenage By Ihg Stevenage
Holiday Inn Stevenage by IHG Hotel
Holiday Inn Stevenage an IHG Hotel
Holiday Inn Stevenage by IHG Stevenage
Holiday Inn Stevenage by IHG Hotel Stevenage

Reviews

Holiday Inn Stevenage by IHG Reviews

8.2

Very Good

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 265 out of 587 reviews
Rating 8 - Good. 190 out of 587 reviews
Rating 6 - Okay. 68 out of 587 reviews
Rating 4 - Poor. 30 out of 587 reviews
Rating 2 - Terrible. 34 out of 587 reviews

Reviews

8/10 Good

David

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Catherine

Liked: Cleanliness, staff & service, room comfort

Holiday Inn stay.

We usually stay in Premier Inns but decided to stay in Stevenage's Holiday Inn this time. Pros. The building is kept very clean and the room we had was spacious, bed was comfortable and we had a very nice walk-in shower room. The air conditioning was excellent. Room had plenty of storage and a safe for any valuables. The staff were all very friendly and helpful ( especially the young lady who booked us in ) You get two key cards and you need one to activate the electricity in the room...the card holder is just inside the door. The breakfast was extra, £10 for a full English breakfast which was very good. There is very little parking and it costs £12 to park on site overnight but there is a multi-storey car park across the other side of the dual carriageway which is cheaper. Cons. The shower room had a very noisy drain. You could hear loud gurgling when the rooms beside, or above,were using their showers. Walls could have had better sound-proofing perhaps. Apart from those two niggles, we were very impressed. Will book again.
Stayed 1 night in Jul 2025

8/10 Good

Damien

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Dominic

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy bed, clean hotel, great food. Friendly staff.
Stayed 1 night in Jul 2025

2/10 Terrible

Andrew

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
First thing on this review I'd like to highlight is the staff. The staff all went above and beyond to help us with the issues we had during our stay. All staff we helpful, polite and welcoming. The room This is where the issue started. After a long day travelling we unpacked and looked forwrds to a nice hot shower. The shower only ran freezing cold. We reported this to reception who sent somebidy immediately to inspect the shower to see if this could be rectified. U unfortunately this could not be fixed and we was asked if we could change rooms. This meant repacking to move. We got into the second room and checked the hot water tap and it was running hot, so we unpacked. My partner got in the shower and notice that the shower fittings around the bath were lose and after a few minutes this shower also ran cold. Again this was reported to reception who were super apologetic. We was moved for the 3rd time this time to an upgraded room with a hot shower. We was also provided with complementary food and drinks for our troubles and a complementary night. The staff really did help the best they could. Check the shower temp before you unpack. I am going on from here, to another holiday inn elsewhere in the country and got to say I'm a little apprehensive.
Stayed 3 nights in Jul 2025

6/10 Okay

aliakber

Stayed 1 night in Jul 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Connor

Stayed 1 night in Jul 2025

2/10 Terrible

Paul

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Trevor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Air conditioning didn't work on one of the hottest nights of the year . Reported it to reception on returning from a family celebration at11.30 pm and was told to give it time to work. The lovely girl on reception on checkout apologised and said he should have rebooted it . The bed and the pillows were also really hard . Had an uncomfortable night even though we were given a fan.
Stayed 1 night in Jul 2025

8/10 Good

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

2/10 Terrible

Miles

Stayed 2 nights in Jul 2025

10/10 Excellent

Olubunmi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here are absolutely fantastic. They are polite helpful and professional. They were willing to do their best to make our stay seamless. I highly recommend.
Stayed 1 night in Jul 2025

10/10 Excellent

Charlotte

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful
Stayed 1 night in Jun 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hospitality!!

Very welcoming staff throughout our stay. Lovely clean room , good shower comfy bed. Breakfast was nice all in all a very good experience. Thankyou.
Stayed 1 night in Jun 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Makhosini

Stayed 1 night in May 2025

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel felt very spacious, definitely 4 star. Staff are friendly yet professional. Beds are really comfy and breakfast was excellent. I liked the room safe for my jewellery.
Stayed 1 night in Jun 2025

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel felt really spacious and definitely 4 star. Staff were really friendly yet professional. Beds really comfy and breakfast was excellent.

8/10 Good

Rodney

Business traveler
Liked: Cleanliness, staff & service
The rooms in this hotel are small. The hotel is old and shows a little wear. It is very close to things in Stevenage.
Stayed 1 night in Jun 2025

10/10 Excellent

Katherine

The staff were all incredibly polite and friendly and we were made to feel really welcome. Thanks!
Stayed 1 night in Jun 2025

8/10 Good

Stefanie

Liked: Cleanliness, staff & service, property conditions & facilities

I had to smell my boyfriends poop

I stayed at this hotel recently and unfortunately had an issue that significantly affected my comfort. The bathroom did not have a motorized ventilator or fan, which meant there was no proper airflow. As a result, unpleasant odors from the bathroom lingered throughout the entire room. While the staff were courteous and the room itself was otherwise clean, the lack of proper ventilation is a basic amenity I expected, and it made the stay uncomfortable. I hope the management considers installing bathroom exhaust fans or improving air circulation in the rooms, as this would greatly improve the guest experience.
Stayed 3 nights in May 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No issues at all.

Check in was swift and very friendly. All information given. Hotel was comfortable and clean.
Stayed 1 night in May 2025

10/10 Excellent

Fay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel in a convenient location

Really nice hotel. Room was clean, quiet and a good temperature. We had a good nights sleep and the breakfast was really good. Probably one of the quickest check ins ive had.
Stayed 2 nights in May 2025