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Holiday Inn Express Stoke On Trent by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Stoke On Trent by IHG

Exterior
Lobby sitting area
Bar (on property)
Meeting facility
Standard Room, 2 Twin Beds (with Free Hot Breakfast) | 1 bedroom, desk, blackout drapes, iron/ironing board

Popular amenities

  • Air conditioning
  • Parking available
  • Bar
  • 24/7 front desk

Explore the area

Map
Stanley Matthews Way, Trentham Lakes, Stoke-on-Trent, England, ST4 4EG
  • Fenton Manor Sports Complex
    ‪2 min drive‬
  • Staffordshire University
    ‪3 min drive‬
  • Trentham Gardens
    ‪5 min drive‬
  • Manchester (MAN)
    ‪47 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast) | 1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

8.6 out of 10
Excellent
(37 reviews)
  • 108 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Twin Beds (with Free Hot Breakfast)

Standard Room, 2 Twin Beds (with Free Hot Breakfast) | 1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds (with Free Hot Breakfast)

9.2 out of 10
Wonderful
(20 reviews)
  • 108 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

Standard Room, 1 Double Bed (with Free Hot Breakfast) | 1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed (with Free Hot Breakfast)

7.6 out of 10
Good
(10 reviews)
  • 108 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room (with Free Hot Breakfast)

Standard Room (with Free Hot Breakfast) | Room amenity

Standard Room (with Free Hot Breakfast)

10.0 out of 10
Exceptional
(3 reviews)
  • 108 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

Room, 1 Double Bed, Accessible (with Free Hot Breakfast) | 1 bedroom, desk, blackout drapes, iron/ironing board

Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

8.4 out of 10
Very good
(7 reviews)
  • 108 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Lobby sitting area

Hilton Garden Inn Stoke on Trent

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (549)
$136 nightly
The price was $160
The price is $136 total
includes taxes & fees
Hilton Garden Inn Stoke on Trent

About this property

Holiday Inn Express Stoke On Trent by IHG

3-star Stoke-on-Trent hotel close to Fenton Manor Sports Complex
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free self-serve breakfast and free WiFi in public areas are also provided. Other amenities include self parking, coffee/tea in a common area, and conference space.
Holiday Inn Express Stoke On Trent by IHG offers 123 air-conditioned accommodations with hair dryers and irons/ironing boards. A pillow menu is available. 32-inch LED televisions come with digital channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

Event facilities measuring 463 square feet (43 square meters) include conference space. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and a front-desk safe. Parking is available onsite for a surcharge.

Holiday Inn Express Stoke On Trent by IHG is a smoke-free property.

A complimentary self-serve breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 11:00 AM.
Holiday Inn Express Stoke On Trent by IHG has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 6 per day)

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 463 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per pet, per stay
Service animals are welcome, and are exempt from fees
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: GBP 6 per day
  • Pet fee: GBP 30 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Holiday Inn Express Stoke On Trent by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 499 out of 1009 reviews
Rating 8 - Good. 326 out of 1009 reviews
Rating 6 - Okay. 104 out of 1009 reviews
Rating 4 - Poor. 45 out of 1009 reviews
Rating 2 - Terrible. 35 out of 1009 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Garry

Liked: Staff & service
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities

Ok as a nearby stop

Easy to check in. Ideal location for us as we wanted to be close enough to our destination which was Alton towers. Very busy on the Friday night as the hotel is across the road from a football stadium. Saturday night was quieter apart from kids being kids, running up and down and playing knock and run, but they were kids and bored. Room was dark there wasn't a main light and the room is navy blue so felt dark inside the room was clean and bedding was clean. Tea and coffee making facilities available. The only issue we had was the room was freezing cold the heating didn't do anything but just came on and off of its own accord blowing room temperature air and it was very loud. We were overall happy as it was a pit stop for us. The price I feel was a little high but I believe it was probably slightly more due to football match being on a Friday night and that is close to Alton towers.
Stayed 2 nights in Apr 2025

8/10 Good

cheryl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Mindaugas

Stayed 1 night in Apr 2025

4/10 Poor

Nik

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

2/10 Terrible

Kabir

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were dirty with dog feces on the floor and bed bugs. Would not recommend.
Stayed 1 night in Apr 2025

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely friendly staff and comfortable room

We were made very welcome by Laura on reception who was very friendly and answered all our questions so wanted to mention her particularly. Room was nice and comfortable, breakfast was good and Laura helped show us where everything was.
Stayed 1 night in Apr 2025

8/10 Good

George

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

8/10 Good

Gary

Traveled with family

All good

Easy check in & out good breakfast & service
Stayed 1 night in Apr 2025

10/10 Excellent

zohra

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Practical

This hotel is perfect for convenience and has all the facilities for my stay I have stayed here many times
Stayed 1 night in Apr 2025

6/10 Okay

Jenny

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Excellent service, lovely breakfast, zero shower water pressure.
Stayed 1 night in Apr 2025

4/10 Poor

Gabor

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The property was OK overall but extremely noisy. We were travelling all day and the next as well so really wanted a good sleep. However there is zero sound proofing. People and children have been talking and running in front of our door until around midnight.
Stayed 1 night in Apr 2025

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Kevin, whitby

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to football stadium
Stayed 1 night in Apr 2025

4/10 Poor

michelle

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
I booked a twin room more than a month prior to staying only to arrive and they tell me there are no twin rooms left but you can have a double and a sofa bed (usually very uncomfortable ) which when we got to the room wasn't even made up and there was no bed linen or duvet for it in the room. Due to it being very late at night and being exhausted I didn't have the energy to go back to reception to find some one and wait to have them make it up so I ended up sharing the double bed with my mother! Will not book again with holiday inn.
Stayed 1 night in Apr 2025

6/10 Okay

campbell

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Mrs Alexia

Disliked: Amenities, property conditions & facilities
Room 301, should have padding on wall next to lift, kept me awake most of night. Green fire exit light in room too bright, was like daylight. Pillows needed to have 2 types, all hard, ended up not using any pillows. Door not completely lockable, had to block with a towel. No signs outside saying keep noise down, and kids screaming until 0140 in corridor. Breakfast looked like it was cooked by a candle, undercooked has browns, very average food, bacon didnt taste of anything?
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff would stay there again no problem
Stayed 1 night in Apr 2025

8/10 Good

Paul

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff comfortable room
Stayed 1 night in Mar 2025

8/10 Good

Pamela

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Work trip

Delivered what is expected from a Holiday Inn Express providing value for Money. Evening menu is limited.
Stayed 1 night in Mar 2025

6/10 Okay

Stephen

Traveled with family
Stayed 2 nights in Mar 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Ethan

Stayed 1 night in Mar 2025