Holiday Inn Express Stoke On Trent by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Stoke On Trent by IHG

Exterior
Bar (on property)
Reception
Point of interest
Standard Room, 2 Twin Beds (with Free Hot Breakfast) | 1 bedroom, desk, iron/ironing board, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Air conditioning
  • Parking available
  • Bar
  • 24/7 front desk

Explore the area

Map
Stanley Matthews Way, Trentham Lakes, Stoke-on-Trent, England, ST4 4EG
  • Fenton Manor Sports Complex
    ‪2 min drive‬
  • Staffordshire University
    ‪3 min drive‬
  • Trentham Gardens
    ‪5 min drive‬
  • Manchester (MAN)
    ‪47 min drive‬

Room options

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

8.8 out of 10
Excellent
(33 reviews)
  • 108 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 2 Twin Beds (with Free Hot Breakfast)

9.2 out of 10
Wonderful
(20 reviews)
  • 108 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Double Bed (with Free Hot Breakfast)

7.6 out of 10
Good
(10 reviews)
  • 108 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room (with Free Hot Breakfast)

10.0 out of 10
Exceptional
(3 reviews)
  • 108 sq ft
  • Sleeps 2
  • 1 Twin Bed

Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

8.4 out of 10
Very good
(6 reviews)
  • 108 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Holiday Inn Express Stoke On Trent by IHG

3-star Stoke-on-Trent hotel close to Fenton Manor Sports Complex
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free self-serve breakfast and free WiFi in public areas are also provided. Other amenities include self parking, coffee/tea in a common area, and conference space.
Holiday Inn Express Stoke On Trent by IHG offers 123 air-conditioned accommodations with hair dryers and irons/ironing boards. A pillow menu is available. 32-inch LED televisions come with digital channels. Bathrooms include showers and complimentary toiletries.

This Stoke-on-Trent hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

Event facilities measuring 463 square feet (43 square meters) include conference space. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and a front-desk safe. Parking is available onsite for a surcharge.

Holiday Inn Express Stoke On Trent by IHG is a smoke-free property.

A complimentary self-serve breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 11:00 AM.
Holiday Inn Express Stoke On Trent by IHG has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 6 per day)

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 463 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per pet, per stay
Service animals are welcome, and are exempt from fees
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: GBP 6 per day
  • Pet fee: GBP 30 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Holiday Inn Express Stoke On Trent by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 495 out of 1001 reviews
Rating 8 - Good. 322 out of 1001 reviews
Rating 6 - Okay. 104 out of 1001 reviews
Rating 4 - Poor. 45 out of 1001 reviews
Rating 2 - Terrible. 35 out of 1001 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Paul

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff comfortable room
Stayed 1 night in Mar 2025

8/10 Good

Pamela

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Work trip

Delivered what is expected from a Holiday Inn Express providing value for Money. Evening menu is limited.
Stayed 1 night in Mar 2025

6/10 Okay

Stephen

Traveled with family
Stayed 2 nights in Mar 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Ethan

Stayed 1 night in Mar 2025

8/10 Good

Stuart

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, Tidy, Comfortable, Safe

Stayed here for one night during our visit to Alton Towers (about 30 minutes away). Service was friendly and efficient. Rooms were clean and tidy. Bed comfy. Breakfast was decent (though not quite Premier Inn standard). We usually book Premier Inns and have shied away from the Holiday Inn brand but this trip may have changed our minds on that. PS. My son had forgotten his phone charging cable and the staff member was happy to go the extra mile to find one to loan him.
Stayed 1 night in Mar 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Staff very friendly and helpful. Our only complaint was the room was too cold & we had to have them bring a heater for us to use.
Stayed 2 nights in Mar 2025

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

JERRY

Business traveler
Liked: Amenities, property conditions & facilities
Great stay
Stayed 1 night in Mar 2025

10/10 Excellent

Tsz Wah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Shannon

Stayed 1 night in Mar 2025

10/10 Excellent

Graeme

Stayed 1 night in Mar 2025

8/10 Good

Kevin

Stayed 1 night in Mar 2025

10/10 Excellent

Mr Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Liam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Lee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay bar prices abit high

Room was quite tight for a family as we needed a travel cot for our 14month old. He couldn't share the double sofa bed. Also I think it was just about overpriced at the bar. £10 for a large wine...and not even a very special one was abit excessive.
Stayed 1 night in Feb 2025

4/10 Poor

Bhupendra

Traveled with family
Liked: Property conditions & facilities
Reception attitude is very bad other staff is good
Stayed 3 nights in Feb 2025

10/10 Excellent

Tony

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and efficient staff
Stayed 3 nights in Feb 2025

8/10 Good

Claire

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was lovely. The customer service was amazing, they couldn’t do enough for us. Breakfast was great but the food at the evening wasn’t good.
Stayed 1 night in Feb 2025

4/10 Poor

Joyandken

Traveled with partner
Liked: Cleanliness, staff & service
we like all express but this one was cold others were saying the same not just in the room parking was good and staff they brought us a heater
Stayed 1 night in Feb 2025

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Last minute stay made welcoming

Staff were really lovely, providing food, despite my arriving late from a hospital visit when the kitchen was due to close. Super service. Bed was comfy. Shower ok and breakfast pancake machine always a winner. Secondary glazing very effective.
Stayed 1 night in Feb 2025