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Holiday Inn Express Stoke On Trent by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Stoke On Trent by IHG

Exterior
Lobby sitting area
Bar (on property)
Meeting facility
Standard Room, 2 Twin Beds (with Free Hot Breakfast) | Desk, blackout drapes, iron/ironing board, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Air conditioning
  • Parking available
  • Bar
  • 24/7 front desk
$73
includes taxes & fees
Nov 9 - Nov 10

Explore the area

View in a map
Stanley Matthews Way, Trentham Lakes, Stoke-on-Trent, England, ST4 4EG
  • Place, Fenton Manor Sports Complex
    ‪2 min drive‬
  • Place, Staffordshire University
    ‪3 min drive‬
  • Place, Trentham Gardens
    ‪5 min drive‬
  • Airport, Manchester (MAN)
    ‪47 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

Standard Room, 1 Double Bed (with Free Hot Breakfast) | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 Double Bed (with Free Hot Breakfast)

7.6 out of 10
Good
(10 reviews)
  • 108 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds (with Free Hot Breakfast)

Standard Room, 2 Twin Beds (with Free Hot Breakfast) | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Twin Beds (with Free Hot Breakfast)

9.2 out of 10
Wonderful
(21 reviews)
  • 108 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room (with Free Hot Breakfast)

Standard Room (with Free Hot Breakfast) | Room amenity

Standard Room (with Free Hot Breakfast)

10.0 out of 10
Exceptional
(3 reviews)
  • 108 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast) | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

8.4 out of 10
Very good
(44 reviews)
  • 108 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast) | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

8.6 out of 10
Excellent
(8 reviews)
  • 108 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Lobby sitting area
Hilton Garden Inn Stoke on Trent
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 598 reviews
Hilton Garden Inn Stoke on Trent

About this property

Holiday Inn Express Stoke On Trent by IHG

3-star Stoke-on-Trent hotel close to Fenton Manor Sports Complex
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free self-serve breakfast and free WiFi in public areas are also provided. Other amenities include self parking, coffee/tea in a common area, and conference space.
Holiday Inn Express Stoke On Trent by IHG offers 123 air-conditioned accommodations with hair dryers and irons/ironing boards. A pillow menu is available. 32-inch LED televisions come with digital channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

Event facilities measuring 463 square feet (43 square meters) include conference space. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and a front-desk safe. Parking is available onsite for a surcharge.

Holiday Inn Express Stoke On Trent by IHG is a smoke-free property.

A complimentary self-serve breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 11:00 AM.
Holiday Inn Express Stoke On Trent by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 6 per day)

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 463 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per pet, per stay
Service animals are welcome, and are exempt from fees
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: GBP 6 per day
  • Pet fee: GBP 30 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Holiday Inn Express Stoke On Trent by IHG Hotel Stoke-on-Trent

Holiday Inn Express Stoke On Trent by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 506 out of 1006 reviews
Rating 8 - Good. 312 out of 1006 reviews
Rating 6 - Okay. 104 out of 1006 reviews
Rating 4 - Poor. 47 out of 1006 reviews
Rating 2 - Terrible. 37 out of 1006 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Amanda

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Noise in hallway all through the night screaming and shouting Shower had no pressure what so ever just trickling out
Stayed 1 night in Jul 2025

10/10 Excellent

Samson

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a short stay but had an amazing time. Bed was comfortable and the toilet was clean and tidy
Stayed 1 night in Jun 2025

8/10 Good

James

Liked: Cleanliness, staff & service, amenities
The hotel staff were excellent room clean tidy food fantastic only thing I could complain about was havin to pay to park car as all other holiday inns I’ve stayed parking included but overall good stay
Stayed 1 night in Jul 2025

10/10 Excellent

Paula

Stayed 1 night in Jul 2025

8/10 Good

Kevin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only downside was a problem with the sofa bed, making it very uncomfortable/impossible to sleep on. Staff were very apologetic and helpful and everything else was great so it wouldnt put me off staying again.
Stayed 1 night in Jul 2025

2/10 Terrible

agnes

Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Hotel

Amazing hotel. Staff on reception were friendly and helpful. Rooms were spacious and clean. Breakfast was lovely and parking was a great discounted price and plenty of spaces.
Stayed 2 nights in Jul 2025

10/10 Excellent

ANDREW

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We used this as a "break" in the journey up North, so turned up, stayed and carried on driving the next morning, but there were no complaints at all. Food was good next door at the Harvester.
Stayed 1 night in Jun 2025

8/10 Good

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

A

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Excellent for Alton Towers

Excellent location for Alton Towers, breakfast was included.
Stayed 1 night in May 2025

6/10 Okay

Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

R

Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel was too near a dual carriageway so noisy at night. The lift had rubbish in it which was still there in the morning. There was no choice of eggs for breakfast. Finally the cost of the room did not offer value for money.
Stayed 2 nights in Jun 2025

6/10 Okay

robert

Liked: Cleanliness, staff & service, property conditions & facilities

Good stay, poor shower

The room and bed were lovely but the shower lacked pressure and heat
Stayed 2 nights in Jun 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy to get to
Stayed 1 night in Jun 2025

4/10 Poor

Matthew

Stayed 1 night in Jun 2025

4/10 Poor

John

Liked: Staff & service
Disliked: Property conditions & facilities
Basic business hotel in quiet area, except for match days
Stayed 1 night in May 2025

2/10 Terrible

Tanya

Stayed 1 night in May 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable bed. Excellent Customer Service. Breakfast was great.
Stayed 1 night in Jun 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room needs updating ,bathroom door warped ,
Stayed 1 night in Jun 2025

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice modern hotel with clean spacious rooms. Reception staff very helpful and welcoming as were the breakfast room staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Margaret

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good thanks staff were excellent
Stayed 6 nights in Jun 2025

8/10 Good

Miss G

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy with our stay, except for air conditioner, which just seemed to blow cold air onto the bed.
Stayed 2 nights in Jun 2025

8/10 Good

Ann

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No comment
Stayed 1 night in Jun 2025

6/10 Okay

kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was comfortable in that heating was fully in our control also quiet....finding the hotel was tricky to say the least staff were efficient polite without being intrusive...dining options were very limited made worse when told only enough salad for ONE cesar salad in the kitchen when we ordered two although alternative offered and enjoyed..breakfast was good with options for all so overall a decent stay and would do it again ...just one more time
Stayed 1 night in Jun 2025

10/10 Excellent

Gemma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025