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Sneyd Arms Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sneyd Arms Hotel

Bar (on property)
Reception
Exterior
Standard Room, Multiple Beds (Family of 3) | Desk, iron/ironing board, free WiFi
Exterior

Reviews

4.4 out of 10

Popular amenities

  • Bar
  • Parking available
  • Pet friendly
  • Housekeeping
  • Free WiFi
  • Business services

Explore the area

Map
TOWER SQUARE, Stoke-on-Trent, England, ST6 5AA
  • Waterworld
    6 min drive
  • The Potteries Museum and Art Gallery
    8 min drive
  • Regent Theatre
    8 min drive
  • Manchester (MAN)
    44 min drive

Room options

View all photos for Standard Single Room, 1 Twin Bed

Standard Single Room, 1 Twin Bed | Desk, iron/ironing board, free WiFi

Standard Single Room, 1 Twin Bed

  • 110 sq ft
  • Sleeps 1
  • 1 Twin Bed

Standard Single Room, 1 Twin Bed (Shared)

  • 117 sq ft
  • Sleeps 1
  • 1 Twin Bed

Standard Twin Room, 2 Twin Beds (Shared)

  • 121 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Desk, iron/ironing board, free WiFi

Standard Double Room, 1 Double Bed

  • 132 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room, 2 Twin Beds

  • 132 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, Multiple Beds (Family of 3)

Standard Room, Multiple Beds (Family of 3) | Desk, iron/ironing board, free WiFi

Standard Room, Multiple Beds (Family of 3)

  • 247 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Double Room, 1 Double Bed (Shared)

  • 120 sq ft
  • Sleeps 2
  • 1 Double Bed

About this property

Sneyd Arms Hotel

Stoke-on-Trent hotel with bar/lounge
A nightclub, a bar/lounge, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a meeting room.
Sneyd Arms Hotel offers 15 accommodations with coffee/tea makers. Flat-screen televisions come with cable channels.

Bathrooms include showers. This Stoke-on-Trent hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Sneyd Arms Hotel features a nightclub. Wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Sneyd Arms Hotel is a smoke-free property.

Sneyd Arms - Onsite bar. Happy hour is offered.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Self parking on site (GBP 24 per day)
  • Limited onsite parking

Food and drink

  • A bar/lounge

Restaurants on site

  • Sneyd Arms

Things to do

  • Nightclub

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bathroom

  • Private or shared bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 11:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: GBP 24 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Snyed Arms Hotel Stoke-on-Trent
Snyed Arms Hotel
Snyed Arms
The Snyed Arms Hotel
Sneyd Arms Hotel Hotel
Sneyd Arms Hotel Stoke-on-Trent
Sneyd Arms Hotel Hotel Stoke-on-Trent

Sneyd Arms Hotel Reviews

Reviews

4.4
Rating 10 - Excellent. 1 out of 38 reviews" "
Rating 8 - Good. 7 out of 38 reviews" "
Rating 6 - Okay. 6 out of 38 reviews" "
Rating 4 - Poor. 6 out of 38 reviews" "
Rating 2 - Terrible. 18 out of 38 reviews" "

4.2/10

Cleanliness

5.6/10

Staff & service

4.0/10

Amenities

4.0/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveler

The room was not as advertised on your site , ie I needed separate wc and washing facilities as I was going to a funeral and did not want to have to wait or share a bathroom. Not the hotels fault they could not accommodate any other room. Had to stay elsewhere.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Staff & service, amenities
Furnishings in poor condition, but beds clean and cumfy usually good TV. Staff accommodating try to put in quietest room
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveler

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff refusing to sort noisy clients and smoking drugs in room next to me an my kids
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fithy towers
Windows in room would not close due to being rotton. Tiles in the shower room were in the shower try on the floor.
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveler

The place certainly had character! Perhaps a heritage building, on a major bus route. They were not expecting me, which surprised me, but were able to offer me a room.
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They have very loud music on Friday nights and unable to sleep due to the noise. The hotel smells of cigarette smoke because staff in the hotel. The room smells of cigarette snake. Sam the manager didn't seem to care and said i was too sensitive too smoke and my son I recommend everyone to stay well away from staying there. We ended up not staying and Expedia found us another hotel
Stayed 2 nights in Apr 2019

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
poor quality,dirty,the staff they are alcoholics/clean bed clothes,room with a bathroom,room is quiet
Stayed 3 nights in Mar 2019

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The whole place is a disgrace to be called a hotel, live electricals over the sink in the bathroom, no lights in the sockets, no towels, tea or coffee making facilities in the rooms. I know you get what you pay for, but£10.00per night would be too expensive for this place. Beirut is a Palace compared to this place, stay away unless you want a unique sleepover. The smoke detector in our room had been covered over with what looked like a shower cap.
Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again!
Most disappointing stay. Reception was not manned at 8.30 pm and it took a visit to the adjacent pub to get service. Everything looked as though it needed a complete refit and redecoration. Dull decoration and worn carpets. My booking seemed not to have registered on their system and the advertised free wi-fi was non existent. The room was up two flights of narrow stairs and at the end of a corridor. The room itself was enough to be glad I was only sleeping for a night. The “free breakfast” consisted of apple juice, cereal with UHT milk, tea and serve yourself toast and marmalade. Hardly adequate. There seemed no understanding of friendly customer service and I felt I as intruding on a private family gathering, a funeral at that. I can honestly say it was the worst hotel experience I’ve ever had and can say for certain I will never return.
Stayed 1 night in Mar 2019

2/10 Terrible

Samantha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2019

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
its not worth the money, for the same price I could of had better hotel with parking facility where as I was told it will be £1 to park vehicle where I paid near £10.00
Stayed 1 night in Feb 2019

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely minging. Only paid £40 but even then. I opened the side drawer to find only what I can describe as a used ashtray, it was full of cigarette ends. Bed was very uncomfortable. Staff friendly enough
Stayed 1 night in Feb 2019

4/10 Poor

Verified traveler

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Room service seems to be missing. A few used cups are left on the cabinet in the room.
Stayed 1 night in Feb 2019

4/10 Poor

David

Disliked: Staff & service, property conditions & facilities
avoid
Had to resort to showing my reservation as there was no record of it at reception.Free parking ending up with me leaving my vehicle in public car park overnight which was £1.Because of this I felt uncomfortable with risking my vehicle to vandalism or theft.Very noisy as area was frequented with drunks,so it took a long time to eventually fall asleep.Hotel is very tired and worn and needs a good amount of renovation.I know this is a budget hotel with budget based pricing but I wouldn't stay again.
Stayed 1 night in Feb 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grim
Wasn't very nice to stay 3rd floor full of addicts it's the house of horrors. Do not take children here it's not safe. The buildings actually needs shutting down to be quite honest. Vile man who owns it never awake always asleep room wasn't cleaned wasn't showing how to work the door with code etc. Gave 1 hand towel in room. I'd seen the same piece of bread on the stairs for days it's just horrid people that run the bar we're having lock ins till late like 4am. Before i could sleep I'd wouldn't let a dog stay their never mind anyone else. £230 for the week as well to a hell hole. To be polite.
Stayed 1 night in Jan 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We arrived and got given keys, didn't have to show any proof of booking or anything, went to my room which was booked as a twin room to find a single bed along side a pop up skanky bed with no bedding. (I asked for bedding and was brought it promplty)  My sister's room has fake nails and cigarette butts in the bedside drawer, other sister's door frame was hanging off, finger nail in the bed, hair ball under the bed, stained carpets, stained walls, the list goes on! We were genuinely scared and left less than an hour after we checked in.  Very dodgey men wondering round with no teeth, black eyes and drunk...
Stayed 2 nights in Jan 2019

2/10 Terrible

Verified traveler

Stayed 2 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

6/10 Okay

Gary

Liked: Staff & service, room comfort
Stayed 4 nights in Dec 2018

10/10 Excellent

Gateth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
It good hotel room
Stayed 2 nights in Dec 2018

2/10 Terrible

Nat

Disliked: Cleanliness, property conditions & facilities, room comfort
Awful, We did not stay, we wasn’t expecting a lot for the price but it has to be the worst hotel we’ve ever seen. Upon arrival the lady behind the desk didn’t seem to know we were coming or what rooms were free. Strong smell of paint mixed with a smell of damp/Mould. Light fitting above the bed was covered in dust, only 1 bulb out of 3 and no shades. The mattress was so old and thin you could feel every spring. What looked like the laundry room had been left open, every wall in there was covered in Mould! We are now in arguments trying to get our money back as they don’t offer a refund for cancellations, we didn’t cancel we refused to stay there is a difference.
Stayed 1 night in Nov 2018

2/10 Terrible

mas, australia

Disliked: Cleanliness, property conditions & facilities, room comfort
Awful
While i had a lot of help from Jason. I had an asthma attack due to the very very strong smell of paint. They put oranges on the window seal to take the smell away and i had to go shopping for a face mask slept with the window open very cold. The carpet is sticky the shower and toilet were not cleanedtv was not working and the wifi was down. It is a dingy place broken parts in the room have pictures..disgusting..
Stayed 1 night in Sep 2018