George Hotel, Burslem, Stoke-on-Trent

3.0 star property

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December 2024
January 2025

Photo gallery for George Hotel, Burslem, Stoke-on-Trent

Deluxe Double Room, 1 Double Bed | Terrace/patio
Reception
Deluxe Double Room, 1 Double Bed | Iron/ironing board, free cribs/infant beds, free WiFi, bed sheets
Property entrance
Exterior

Reviews

5.4 out of 10

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Laundry
  • Housekeeping
  • Parking included

Explore the area

Map
Swan Square, Burslem, Stoke-on-Trent, England, ST6 2AE
  • Vale Park
    7 min walk
  • Waterworld
    4 min drive
  • Regent Theatre
    5 min drive
  • Manchester (MAN)
    48 min drive

Room options

Standard Quadruple Room, 2 Double Beds

  • 151 sq ft
  • Sleeps 4
  • 2 Double Beds

Superior Double Room, 1 Double Bed

  • 280 sq ft
  • Sleeps 3
  • 1 Double Bed

Deluxe Double Room, 1 Double Bed

  • 170 sq ft
  • Sleeps 3
  • 1 Double Bed

Standard Twin Room, 2 Twin Beds

  • 108 sq ft
  • Sleeps 3
  • 2 Twin Beds

Economy Single Room, 1 Twin Bed (Shared)

  • 65 sq ft
  • Sleeps 1
  • 1 Twin Bed

Standard Double Room, 1 Double Bed

  • 161 sq ft
  • Sleeps 3
  • 1 Double Bed

Standard Single Room, 1 Twin Bed

  • 86 sq ft
  • Sleeps 1
  • 1 Twin Bed

Standard Triple Room, Multiple Beds

  • 183 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

About this property

George Hotel, Burslem, Stoke-on-Trent

3-star Stoke-on-Trent hotel with bar/lounge
Along with a bar/lounge, this smoke-free hotel has coffee/tea in a common area and conference space. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
George Hotel, Burslem, Stoke-on-Trent offers 42 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. 22-inch flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of meeting rooms and limo/town car service. A bar/lounge is on site where guests can unwind with a drink. This Stoke-on-Trent hotel also offers coffee/tea in a common area, laundry facilities, and dry cleaning/laundry services. Limited complimentary onsite parking is available on a first-come, first-served basis.

George Hotel, Burslem, Stoke-on-Trent is a smoke-free property.

Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Free crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Accessibility

  • Elevator

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 22-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Heating
  • Iron/ironing board on request
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Parking height restrictions apply

Property is also known as

George Hotel Stoke-on-Trent
George Stoke-on-Trent

George Hotel, Burslem, Stoke-on-Trent Reviews

Reviews

5.4
Rating 10 - Excellent. 26 out of 282 reviews" "
Rating 8 - Good. 56 out of 282 reviews" "
Rating 6 - Okay. 67 out of 282 reviews" "
Rating 4 - Poor. 50 out of 282 reviews" "
Rating 2 - Terrible. 83 out of 282 reviews" "

5.8/10

Cleanliness

6.8/10

Staff & service

4.2/10

Amenities

4.8/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

2/10 Terrible

Nicky

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2024

4/10 Poor

Brigid

Stayed 2 nights in May 2024

8/10 Good

Alex

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you can look past the area that the 'George Hotel' is in then you have a beautiful old building with a very interesting history behind it. Yes the property could do with some investment and renovation, but the building inside was clean and the rooms were clean. The staff were all very friendly. In its hayday this would have been a wonderful building
Stayed 1 night in May 2024

8/10 Good

David

Business traveler
Very expensive for 1 night stay
The hotel is in a serious state of disrepair. Wall paper is hanging off the walls and there was unsavoury characters in the lobby area. A terrible place to stay for the amount they charge. On a plus side the sheets were clean but the mattress felt like it was made 42 million years ago. The reception staff were very friendly and pointed us in the right direction for local pubs and restaurants. I could not fault the reception staff at all
Stayed 1 night in May 2024

2/10 Terrible

Damian

Business traveler, Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Its falling apart and used as a half way house
Stayed 1 night in May 2024

2/10 Terrible

KASHI

Traveled with partner
Disliked: Amenities, property conditions & facilities
No parking and no left 30 mints ago before check in time
Stayed 1 night in Feb 2024

6/10 Okay

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The hotel was obviously really smart in its past but has clearly been neglected for a while and is in desperate need of care and attention The owners have recently taken over and have a challenge to restore it to its former glory but it could be an amazing hotel again The room itself was clean and tidy, light and airy and the bed linen smelled of fresh laundry detergent which was nice and a pleasant surprise as we weren’t sure what to expect once we got inside the hotel A few negatives though.. getting into the hotel was a bit tricky as the doors were locked and there weren’t any signs to indicate how to get in (which was to press a doorbell on the doorframe which was difficult to notice) It was difficult to have a shower as the water pressure in the shower head was very low It would be nice to have bedside tables and a remote control for the tv, and possibly an upgrade on the mattress as it was a bit “worn out”
Stayed 1 night in Apr 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

4/10 Poor

Andrea

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unpleasant stay
The bath taps fell of the bath the shower didn't come hot as the bath tap was constantly falling off there was no remote to switch TV on so had no TV to watch it was an unpleasant experience paid 46 pound would not have paiid that as it wasn't comfortable heating only came on a certain time wasn't worth 46 pound
Stayed 1 night in Apr 2024

2/10 Terrible

Peter

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Looks like a derelict building. Worse hotel I've ever visited
Stayed 1 night in Mar 2024

6/10 Okay

Linda

Disliked: Staff & service, property conditions & facilities
L Stevenson
This building outside was dated,but it had high celings and decor from an age of beauty,if brought back to its days of splendor could be amazing. We had room 106 anormous room with a great big 8ft for poster bed we were totally happy with dated decor. And found the two ladies we saw on going and leaving kind helpful..
Stayed 1 night in Mar 2024

6/10 Okay

Alison

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Alex

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
You get what you pay for.
Cheap place to stay, and it shows. Building needs a complete revamp and the owners really need to up their game. Having said the staff were friendly and the bedding was clean. You get what you pay for!
Stayed 1 night in Mar 2024

8/10 Good

Trevor

Liked: Staff & service
Not able to move booking which would have been ideal, but understand staff were as helpful as possible
Stayed 1 night in Feb 2024

2/10 Terrible

Shenice

Stayed 1 night in Feb 2024

8/10 Good

Paul

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff are lovely. The room is clean. The location is great. The hotel is quiet. If you just need a place to sleep for a night then this place ticks a box. However, the building is really tired and there are no facilities. It doesn’t get anymore basic than this.
Stayed 1 night in Feb 2024

4/10 Poor

Pj

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad mattress
Stayed 1 night in Feb 2024

2/10 Terrible

Muhammad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gost Hotel
Stayed 1 night in Jan 2024

2/10 Terrible

Miss Fiona

Stayed 1 night in Jan 2024

2/10 Terrible

Dominic

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023

2/10 Terrible

Nazim

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is not a 3 star
An awaful experience, with dust all around the room, we found it hard to sleep. We had booked for 2 nights but left after the first night, it was just too dirty to even think about spending anymore time there.
Stayed 2 nights in Sep 2023

2/10 Terrible

Craig

Stayed 1 night in Sep 2023

2/10 Terrible

Paul

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was the worst hotel I’ve ever seen. On arrival there were homeless people hanging around the reception I’ve nothing against homeless people but the hotel needs to make a decision whether they are a hotel or a homeless shelter you cannot be both. On arrival in the room the room has not been cleaned there was smelly leftover takeaway cartons in the wardrobe, build ups of dirt and mould around the room. The lights beside the bed had been smashed and the live wires were left hanging and exposed basically touching them could have been fatal.The hotel had no bar or restaurant facilities and outside the hotel was particularly seedy. We encountered 2 receptionists one when we checked in who was very helpful when we showed her the state of the room changed us immediately the second room was not much better with bulbs missing in the bathroom again leaving live wires exposed. The receptionists we encountered on departure was nothing short of rude and lazy we explained about the room and the wires she said it was nothing to do with her. This hotel should be shut down immediately until the safety measures have been resolved Expedia shoukd remove this hotel from there listings immediately
Stayed 1 night in Aug 2023

6/10 Okay

John

Disliked: Cleanliness, property conditions & facilities
Hotel is very convenient for pubs and restaurants and parking is available. Some convenience stores close by and an ALDI within walking distance. It is an old style hotel which needs to be redecorated. Quite a few things not right in my room but only there overnight so didn't ask for them to be fixed. Room cleaners should have checked. Possibly used for temporary residence by council for those in need.
Stayed 1 night in Aug 2023

4/10 Poor

Antonel

Stayed 1 night in Aug 2023