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Tollgate Hotel And Leisure

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tollgate Hotel And Leisure

Family Bungalow | Private kitchen | Electric kettle
Family Room | In-room safe, desk, iron/ironing board, free cribs/infant beds
Dining
Sport court
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Gym
  • Bar
  • Laundry
  • Breakfast available
  • Housekeeping
  • Parking included

Explore the area

Map
Ripon Road, Stoke-on-Trent, England, ST3 3BS
  • Gladstone Pottery Museum
    4 min drive
  • Costa's Catch of the Day
    17 min walk
  • Longton Station
    4 min drive
  • Manchester (MAN)
    53 min drive

Room options

View all photos for Standard Double Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Bungalow

Family Bungalow | In-room safe, desk, iron/ironing board, free cribs/infant beds

Family Bungalow

  • Sleeps 6
  • 4 Twin Beds and 1 Double Bed

View all photos for Family Room

Family Room | In-room safe, desk, iron/ironing board, free cribs/infant beds

Family Room

  • Sleeps 5
  • 2 Twin Beds and 1 Double Bed

View all photos for Family Four Poster Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Family Four Poster Room

  • Sleeps 5
  • 2 Twin Beds and 1 Double Bed

View all photos for Double Room, 1 Double Bed, Accessible

In-room safe, desk, iron/ironing board, free cribs/infant beds

Double Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

The Crewe Arms Hotel

Breakfast included
Pet friendly
Parking included
Free WiFi
4.3 out of 5, Excellent, (252)
The price is $94
per night
$113 total
includes taxes & fees
Jan 6 - Jan 7
The Crewe Arms Hotel

About this property

Tollgate Hotel And Leisure

3.5-star Stoke-on-Trent hotel with 2 bars/lounges
This smoke-free hotel features a restaurant, 2 bars/lounges, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Tollgate Hotel And Leisure offers 24 accommodations with safes and complimentary bottled water. Flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations and hair dryers. This Stoke-on-Trent hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Business-related amenities at this 3.5-star property consist of a business center and 4 meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a fitness center, a terrace, and tour/ticket assistance. Complimentary self parking is available on site.

Tollgate Hotel And Leisure is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10 AM.
Tollgate Hotel And Leisure has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 7.95 for adults and GBP 4.95 for children
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free crib
  • Laundry facilities

Conveniences

  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Business center
  • Conference space

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 6:30 AM - 11:00 AM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 7.95 for adults and GBP 4.95 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Tollgate Hotel Leisure Stoke-on-Trent
Tollgate Leisure Stoke-on-Trent
Tollgate Leisure
Tollgate And Leisure
Tollgate Hotel And Leisure Hotel
Tollgate Hotel And Leisure Stoke-on-Trent
Tollgate Hotel And Leisure Hotel Stoke-on-Trent

Tollgate Hotel And Leisure Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 15 out of 38 reviews" "
Rating 8 - Good. 14 out of 38 reviews" "
Rating 6 - Okay. 6 out of 38 reviews" "
Rating 4 - Poor. 1 out of 38 reviews" "
Rating 2 - Terrible. 2 out of 38 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean, warm and friendly staff we also felt very safe
Stayed 1 night in Feb 2020

10/10 Excellent

Lee

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Graeme

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
This is the email sent - No response We stayed at Tollgate hotel on 12th October in room 208 after seeing the reviews and booking through expedia. It is one of the worst hotels and I stayed in and definitely not worth the £60+ I paid. Issues that we faced: It is suppose to be free wifi but we did not receive a code so could not use it. We were told on departure which was not acceptable Once the toilet flushed, it took over 20 minutes to refill to flush again - we were told on departure it is due to pumping your own water but this should be stated before booking. (I suffer with bowel problems but couldnt go as couldnt flush) The curtains didnt meet properly which means that not as much privacy - this is due to damaged rings not being taken off Some of the light bulbs didnt work and 1 didnt switch off overnight The bed was 2 singles pushed together which one was higher than the other and the pillows were as flat as a pancake We paid for breakfast but wasnt explained how it worked and what we got for our money When eating breakfast, noone came to check on us if the breakfast was ok and didnt clear our plates as they were more interested in talking and laughing in the kithcen. When I spoke to the duty manager, she did not seem shocked by some of the comments No
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Carina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent accommodation.
Excellent accommodation, good food, drink, breakfast and service. The surroundings were also excellent.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, ................................................................
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely large room, easily big enough for 5, staff were very helpful and went above and beyond
Stayed 1 night in Apr 2019

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quality, budget accommodation with an excellent breakfast available for a small extra charge. would stay again.
Stayed 1 night in Apr 2019

6/10 Okay

Dean

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendly atmosphere of the hotel and the assistance give by Staff. This is by far one of the better hotels my Wife and I have attended. I do not think that any of things could be bettered!
Stayed 1 night in Feb 2019

8/10 Good

Mark

Liked: Staff & service, room comfort
Close to M6 for trip north
Convenient and good value work location clise to M6.
Stayed 1 night in Jan 2019

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comforatble room pleasant staff
Stayed 1 night in Jan 2019

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
trentham visit
good comfortable room with excellent value breakfast
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Very friendly staff. The fitness centre well equipped with a lot of machines. Good location in Stoke close to the A50. Lots of Parking.
Stayed 1 night in Dec 2018

6/10 Okay

Christopher

Liked: Staff & service
reflects the price!
Desk staff realy nice, WIFI very good but the food wasnt great, room a little dated and the sheets smelt like they hadnt been changed, or stored for some time
Stayed 1 night in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
plesant stay
nice place
Stayed 1 night in Nov 2018

8/10 Good

Nhsdawn, Nottingham

Liked: Cleanliness, staff & service
Did the job - bit basic and mattresses too soft for me. However I was in need of sleep and a shower plus a hot meal and that was what I got. Food was surprisingly good and not too expensive eithet
Stayed 1 night in Nov 2018

8/10 Good

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious room
Great family base for visiting Blackpool. Plenty of space in the room and amazing value for breakfast.
Stayed 1 night in Oct 2018

10/10 Excellent

robbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic!
We were genuinely pleased with the Hotel. The check-in was smooth and very welcoming. The room was spacious and well presented. We stayed for 4 nights and will be returning and more so, will most definitely recommend!
Stayed 4 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, clean room. Thanks!
Stayed 1 night in Oct 2018