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Caladh Inn

3.0 star property

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Photo gallery for Caladh Inn

Reception
Family Room | Desk, iron/ironing board, free WiFi, bed sheets
Exterior
Desk, iron/ironing board, free WiFi, bed sheets
Breakfast, lunch, dinner served; British cuisine

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • 24/7 front desk
  • Bar
  • Pet friendly
  • Laundry
  • Housekeeping

Explore the area

Map
11 James Street, Isle Lewis, Stornoway, Scotland, HS1 2QN
  • Museum Nan Eilean
    ‪2 min walk‬
  • Stornoway Lewis Ferry Terminal
    ‪5 min walk‬
  • The Good Food Boutique
    ‪7 min walk‬
  • Stornoway (SYY)
    ‪5 min drive‬

Room options

View all photos for Family Room

Desk, iron/ironing board, free WiFi, bed sheets

Family Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double or Twin Room, 1 Double or 2 Twin Beds, Accessible (Part Accessible)

Standard Double or Twin Room, 1 Double or 2 Twin Beds, Accessible (Part Accessible) | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double or Twin Room, 1 Double or 2 Twin Beds, Accessible (Part Accessible)

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Single Room, 1 Twin Bed

Superior Single Room, 1 Twin Bed | Desk, iron/ironing board, free WiFi, bed sheets

Superior Single Room, 1 Twin Bed

  • Sleeps 1
  • 1 Twin Bed

View all photos for Fixed skylight Twin Room 2 Single Bed

Fixed skylight Twin Room 2 Single Bed | Desk, iron/ironing board, free WiFi, bed sheets

Fixed skylight Twin Room 2 Single Bed

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Fixed skylight Double Room (Skylight)

Fixed skylight Double Room (Skylight) | Desk, iron/ironing board, free WiFi, bed sheets

Fixed skylight Double Room (Skylight)

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room, 2 Twin Beds

Superior Twin Room, 2 Twin Beds | Desk, iron/ironing board, free WiFi, bed sheets

Superior Twin Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room

Standard Single Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Fixed skylight Single Room 1 Single Bed

Fixed skylight Single Room 1 Single Bed | Desk, iron/ironing board, free WiFi, bed sheets

Fixed skylight Single Room 1 Single Bed

  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double or Twin Room, 1 Bedroom, Accessible

Superior Double or Twin Room, 1 Bedroom, Accessible | Desk, iron/ironing board, free WiFi, bed sheets

Superior Double or Twin Room, 1 Bedroom, Accessible

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Similar properties

Exterior

The Royal Hotel

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Bar
4.4 out of 5, Excellent, (213)
The Royal Hotel

About this property

Caladh Inn

3-star Stornoway hotel with restaurant
This smoke-free hotel features a restaurant, a bar/lounge, and a business center. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, dry cleaning, and a 24-hour front desk.
Caladh Inn offers 67 accommodations with coffee/tea makers and hair dryers. Digital television is provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a business center and meeting rooms.

Wireless Internet access is complimentary. This business-friendly hotel also offers dry cleaning/laundry services, room service (during limited hours), and an elevator. Complimentary self parking is available on site.

Caladh Inn is a smoke-free property.

Eleven - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Eleven

Things to do

  • Billiards/pool table

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: GBP 15 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Caladh
Caladh Inn
Caladh Inn Stornoway
Caladh Stornoway
Caladh Hotel Stornoway
Caladh Inn Stornoway, Scotland
Caladh Inn Hotel
Caladh Inn Stornoway
Caladh Inn Hotel Stornoway

Caladh Inn Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 105 out of 263 reviews
Rating 8 - Good. 91 out of 263 reviews
Rating 6 - Okay. 45 out of 263 reviews
Rating 4 - Poor. 16 out of 263 reviews
Rating 2 - Terrible. 6 out of 263 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Chandlee

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was a convenient pick-up location for the tour I was taking and also for exploring the port and nearby streets. The room was clean and comfortable. The only negative was that the restaurant was noisy, even for dinner.
Stayed 2 nights in Oct 2024

8/10 Good

Christina

Stayed 3 nights in Sep 2024

4/10 Poor

Jamie

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

christianne

Liked: Room comfort
Convenient for the ferry, loft room ok
We had a loft room, only a roof skylight. We left before breakfast. Reception area smelt bad, but room was clean and no bad smells.
Stayed 1 night in Oct 2024

6/10 Okay

Jill

Overpriced and disappointing
Felt that for the money this hotel was disappointing. We were greeted by a smell of overcooked cabbage in the reception area. The check in staff were pleasant and easy to check in. The room was small and only one socket to either plug in the TV or kettle, not both at the same time. The road was noisy so couldn’t open the window. Location was good for the ferry but this is the only positive I could find.
Stayed 1 night in Oct 2024

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet breakfast buffet
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Lisa

Stayed 1 night in Aug 2024

10/10 Excellent

Sacha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

David

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Timothy, Concrete

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the ferry terminal. Large room. Clean and quiet.
Stayed 1 night in Sep 2024

6/10 Okay

William

Traveled with partner
Liked: Cleanliness, staff & service
It was OK for one night stay but room was small and bed lumpy with awful pillows. View over industrial units with bright lights all night. Staff were polite and helpful and breakfast was OK, but restaurant was noisy.
Stayed 3 nights in Sep 2024

8/10 Good

lucinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only one issue! I booked this over 6 months ago and ended up in a room very far from the front desk and we were close to a “recycling?” Place that dumped bottles all night, very noisy. Other than that it was a pleasure and extremely convenient to the ferry and town. I would stay there again but not in room 11.
Stayed 1 night in Aug 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here 2 years ago and it hasn't really changed. I thought it was brilliant then and no reason to change my mind. Very, friendly and welcoming staff, everywhere was immaculate, my single ensuite room was amazing. Plenty of free car parking as well. Buffet breakfast choice was second to none and cooked food plentiful, hot and fresh. For other meals the menu choice was good and also included a Carvery, every night from 1700. Really good food. I will be staying again when I visit Stornoway next year!
Stayed 5 nights in Aug 2024

10/10 Excellent

Stephen

Business traveler
Liked: Amenities
Quick overnight stay while in Stornaway on business We arrived late so didn’t sample dinner however we ate at the sister hotel restaurant HS1 which was good Quick friendly checkin and good standard of room and bathroom Breakfast good choice Hotel receipt emailed same day. Big chains take note 😀
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Seems overpriced for what it us, but i huess that's islands for you!
Stayed 1 night in Aug 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Graham

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 5 nights in Jul 2024

10/10 Excellent

Ruth, DENVER

Stayed 2 nights in Apr 2024

8/10 Good

Malcolm

Stayed 1 night in Jul 2024

10/10 Excellent

Sabrina

Stayed 1 night in Jul 2024

8/10 Good

William

Stayed 3 nights in Jul 2024

2/10 Terrible

Duncan

Business traveler
Liked: Staff & service
Disliked: Cleanliness
Filthy, tiny room.
Stayed 1 night in Jul 2024

8/10 Good

Liana

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good basic inn style accommodation. Staff was very accommodating and made the stay excellent.
Stayed 3 nights in Jul 2024