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County Hotel

3.5 star property

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Photo gallery for County Hotel

Breakfast, lunch and dinner served
Property amenity
Single Room | Bathroom shower
Twin Room | Free WiFi, bed sheets
Front of property

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Business services
  • Bar

Explore the area

View in a map
12-14 Francis Street, Stornoway, Scotland, HS1 2XB
  • Place, The Good Food Boutique
    ‪1 min walk‬
  • Place, An Lanntair
    ‪2 min walk‬
  • Place, Lews Castle
    ‪13 min walk‬
  • Airport, Stornoway (SYY)
    ‪8 min drive‬

Room options

View all photos for Single Room

Single Room | Free WiFi, bed sheets

Single Room

  • 120 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Double Room

Double Room | Free WiFi, bed sheets

Double Room

8.4 out of 10
Very good
(5 reviews)
  • 139 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Small Double Room (Single Use)

Free WiFi, bed sheets

Small Double Room (Single Use)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Twin Room

Twin Room | Free WiFi, bed sheets

Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 139 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

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About this property

County Hotel

3.5-star Stornoway hotel with restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and laundry facilities. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk.
County Hotel offers 16 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations and complimentary toiletries. This Stornoway hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. 2 meeting rooms are available. Limited complimentary onsite parking is available on a first-come, first-served basis.

County Hotel is a smoke-free property.

Full breakfasts are available for a surcharge between 8:00 AM and 9:30 AM on weekends.
Indian / European - This restaurant specializes in Indian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Weekend full breakfast available 8:00 AM to 9:30 AM for a fee: GBP 10 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Indian / European

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 10.00 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome

We should mention

This property does not have elevators

Property is also known as

County Hotel Stornoway

County Stornoway

County Hotel Hotel

County Hotel Stornoway

County Hotel Hotel Stornoway

County Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 60 out of 167 reviews
Rating 8 - Good. 61 out of 167 reviews
Rating 6 - Okay. 21 out of 167 reviews
Rating 4 - Poor. 18 out of 167 reviews
Rating 2 - Terrible. 7 out of 167 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very friendly staff - all were very helpful and accommodating. Food was great! Meals in the restaurant were very good - dinner menu is huge, breakfasts were good sized and offered different options.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

William James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely friendly clean hotel with staff who are prepared to make your stay a comfortable relaxing experience. Nice stay with comfortable bed, great breakfast.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Meggan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the town centre, easy to walk anywhere from the hotel location.
Stayed 3 nights in Jul 2022
Verified

10/10 Excellent

Mathilda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel close to the ferry terminal with nice service and good breakfast
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The chef is extraordinarily brilliant!!! The chef makes the Hotel extraordinary. The chef's curries are exquisite. The chef's black pudding is to die for! Exquisite food.
Stayed 3 nights in Jul 2025
Verified

8/10 Good

jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, good food. Friendly staff
Stayed 2 nights in Oct 2022
Verified

10/10 Excellent

Gideon

Liked: Cleanliness, property conditions & facilities, room comfort

Great Little Hotel Dead Center Stornoway

Fantastic host and excellent food. Could not have been more comfortable and was a perfect spot for my basecamp for exploring Harris and Lewis. Loved this place.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Jill C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a charming older hotel with updated rooms and bathrooms. The staff are friendly and helpful. The food in the dining room is excellent.
Stayed 4 nights in Sep 2024
Verified

8/10 Good

SANDY

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was quite nice to us, helping find places to visit. The location worked out well.
Stayed 2 nights in Jun 2023
Verified

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Shower was a bit small.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Free breakfast was good. Very close to ferry terminal which we had to be at early in the morning.
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient walking distance from the train. Only complaint is that the shower was so tiny!!!!
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tapadh leibh

The staff couldnt have been more helpful and friendly. The room was clean. I look forward to staying at The County Hotel again.
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

hans

Liked: Cleanliness, staff & service
Limited parking
Stayed 4 nights in May 2024
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

A general air of decay about the place

Very tired/dated hotel. Room was tiny, bed uncomfortable and there was a bad smell in the corridor.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All areas of the hotel were clean, room was spotless and comfortable. Shower wasn't great by hotel standards but adequate. Staff were all excellent, very friendly and attentive. Breakfast was great and really set us up for the day and evening menu was very varied. We ate there twice, once with 5 people, once with 3 and all had something different. Everyone really enjoyed their choices which ran from European to Indian and Chinese dishes so great consistency of quality across the menu. I would recommend the County Hotel to anyone looking for a relaxed base to explore the beautiful islands of Lewis and Harris.
Stayed 6 nights in May 2024
Verified

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GENERALLTYCLEAN AND COMFORTABLE. ////OUTSIDE WINDOW GLASS WAS A LITTLE DIRTY BUT DID NOT INFLUENCE OTHER FACTORS
Stayed 6 nights in Aug 2023
Verified

2/10 Terrible

Scolmore

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Terrible condition!

Room was in an unacceptable state of repair. Mould everywhere in the bathroom and in the room.
Stayed 1 night in Jul 2022
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities

Glad to Have a Room

The location near the ferry in Stornaway was great. The hotel itself is very dated and in need of renovation. The stairwell smelled STRONGLY of cat urine. Our room didn’t have working heat, and when we asked, we were given a space heater with the warning that “it tends to melt” and to turn it off before leaving the room or when sleeping because they “didn’t want the hotel to burn down.” That said, it was the last room left in town and we were grateful to get it!
Stayed 2 nights in May 2024
Verified

2/10 Terrible

Robert

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not to be recommended I’m afraid

We were very disappointed right from entering the hotel. Furniture was disgraceful all worn and basically done ready for the tip. Would certainly not recommend and the rate per night was outrageous for the state of the hotel. Staff were nice and breakfast was reasonable. Sorry probably one of the worst hotels I have stayed in for £204 per night for 2 night.
Stayed 2 nights in Sep 2023
Verified

4/10 Poor

Jacqueline

Disliked: Property conditions & facilities
We actually didn’t end up staying after viewing the room. It was fairly run down and not as expected based on the reviews we had seen. It was clean and the management was friendly and accommodating. We insisted on paying a default penalty as we felt bad about our poor choice. Just not for us. We were able to find alternative accommodation out of the town center that suited us better. It was more expensive.
Verified

6/10 Okay

Margaret

Liked: Staff & service, amenities, property conditions & facilities
Friendly staff. The rooms are meant to be cleaned every second day but mine wasn't touched in the five nights I was there and I had to ask for another towel, as I'd put my damp towel on the floor as one usually does. What I didn't like was Expedia not the hotel, for Expedia charged me 2/3 of the cost when I booked but didn't pass this on to the owner of the hotel. I can't check my credit card statement until I get back home mid-May, so don't know if I've been double charged!
Stayed 5 nights in Apr 2024
Verified

2/10 Terrible

SHARON

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night booking made for a business trip. Prior to arrival I was contacted by hotel to ask why I hadn't shown up the previous day - I explained my booking was only for 1 night not 2 and had been paid in advance on Hotels.com. Upon arrival I was taken to a single room - my reservation confirmation clearly shows I booked a double room. At check out they also tried to charge me for a 2 night stay. In addition please see images of the hotel room which was really dated and not clean with a massive hole in the wall. Neither I or any of my colleagues will book this hotel again when in Stornoway. AVOID!!!!
Hole in the wall at County Hotel
Bathroom in County Hotel
Stayed 1 night in Oct 2022
Verified

4/10 Poor

Haydon

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The bottom of the quilt cover was all ripped up and couldn’t be buttoned up. The carpet in the hallway was damaged with a big cut through it which I tripped on when my foot slipped through it while walking to my room. There was a ‘private bathroom’ (staff only maybe?) outside my room where somebody was loudly doing some kind of maintenance work until about midnight. You can hear everything going on in the rooms around you including talking, snoring and bathroom usage. The TV remote was barely responsive (it wasn’t the batteries as I also tried with my own new batteries). The first morning I woke up to this really intense smell of Indian food, I guess they were preparing dishes but the smell was so strong on the floor I was staying on that I had to open my room window. The second morning I was woken by somebody trying to get into my room until I called out that I was inside, I assume it was staff trying to reset the room without realising I hadn’t checked out yet. The private parking is a small area of gravel behind the hotel between their bins and the laundry area of the hostel next door which didn’t feel secure or private. The two nights cost me 300 pounds which was $623 Australian dollars. For comparison, I could stay in the Hilton Hotel in Sydney’s city centre for three nights for around the same cost.
Stayed 2 nights in Jun 2025
Verified

6/10 Okay

Anders

Liked: Staff & service
Disliked: Property conditions & facilities
Slitet hotell med vänlig personal. Stort rum i dåligt skick. Dåligt med varmvatten och inget tryck i duschen. God frukost och bra parkering.
Stayed 2 nights in Oct 2024