A restaurant, a bar/lounge, and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk.
The Royal Hotel offers 26 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Stornoway hotel also offers dry cleaning/laundry services and room service (during limited hours).
The Royal Hotel is a smoke-free property.
The Boatshed - This restaurant serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required.
HS-1 Cafe Bar - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
A bar/lounge
A restaurant
Restaurants on site
HS-1 Cafe Bar
The Boatshed
Conveniences
24-hour front desk
Luggage storage
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Accessibility
No elevator
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathtub or shower
Hair dryer
Private bathroom
Towels provided
Entertainment
Flat-screen TV with digital channels
Food and drink
Coffee/tea maker
Electric kettle
Limited room service
More
Desk
Heating
Iron/ironing board on request
Phone
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Guests traveling with a service animal must contact the property prior to arrival.
Renovations and closures
The property is closed between December 28 and January 10.
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of GBP 15 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Pet fee: GBP 15 per pet, per day
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have elevators
National rating
This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.
Property is also known as
Royal Hotel Stornoway
Royal Stornoway
The Royal Hotel Hotel
The Royal Hotel Stornoway
The Royal Hotel Hotel Stornoway
The Royal Hotel Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The staff was great, and location in central Stornoway. Beds comfortable, not the hard mattresses so common. Two improvements: more plugs for recharging (including USB) and better water pressure for the shower.
The Royal is a great place for one night stop over in Stornoway. Gordon, who works at the front desk, was lovely. The staff in the dining room were both kind and professional. Diner in the
hotel restaurant was superb. Bravo! And thank you!
Great stay well looked after will definitely be back could not fault anything
Anne-marie
Stayed 2 nights in Apr 2024
2/10 Terrible
Lawrence
Apr 16, 2024
Liked: Cleanliness, room comfort
Disliked: Staff & service
Would not return.
Rooms were nice. Cafe was nice. Some staff were nice. Would choose another option next visit to the Isle. Better options.
Lawrence
Stayed 3 nights in Apr 2024
6/10 Okay
Matt
Business traveler
Apr 2, 2024
Liked: Cleanliness
Disliked: Staff & service
Mixed opinions
Great welcome from the team only to be disappointed come morning. I was told continental breakfast started at 05.30 and this was perfect for me so I could grab something quick on my way out the door only to find the place in darkness and the staff member asleep on a sofa in the restaurant. Not a great end to my stay.
This was our first time on Lewis and The Royal was an excellent base to explore the Isles of Lewis and Harris. The staff were friendly, the food superb and the room had everything we needed. Would use again.