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The Royal Hotel

2.5 star property

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Photo gallery for The Royal Hotel

Breakfast area
Desk, iron/ironing board, free WiFi, bed sheets
Exterior
Deluxe Double Room, 1 Double Bed, Harbor View | View from room
Standard Double Room, 1 Double Bed | Desk, iron/ironing board, free WiFi, bed sheets

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Laundry
  • Pet friendly
  • Housekeeping
$312
includes taxes & fees
Oct 2 - Oct 3

Explore the area

View in a map
Cromwell Street, Stornoway, Scotland, HS1 2DG
  • Lewis Loom Centre
    ‪1 min walk‬
  • Lews Castle
    ‪6 min walk‬
  • Stornoway Lewis Ferry Terminal
    ‪7 min walk‬
  • Stornoway (SYY)
    ‪7 min drive‬

Room options

View all photos for Single Room, 1 Twin Bed

Single Room, 1 Twin Bed | Desk, iron/ironing board, free WiFi, bed sheets

Single Room, 1 Twin Bed

8.8 out of 10
Excellent
(10 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room, 2 Twin Beds, Harbor View

Desk, iron/ironing board, free WiFi, bed sheets

Twin Room, 2 Twin Beds, Harbor View

9.4 out of 10
Exceptional
(3 reviews)
  • Harbor view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Harbor View

Double Room, Harbor View | View from room

Double Room, Harbor View

8.0 out of 10
Very good
(4 reviews)
  • Harbor view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, 1 Double Bed, Harbor View

Deluxe Double Room, 1 Double Bed, Harbor View | View from room

Deluxe Double Room, 1 Double Bed, Harbor View

9.6 out of 10
Exceptional
(4 reviews)
  • Harbor view
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 1 Double or 2 Twin Beds, Harbor View

Desk, iron/ironing board, free WiFi, bed sheets

Twin Room, 1 Double or 2 Twin Beds, Harbor View

  • Harbor view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Desk, iron/ironing board, free WiFi, bed sheets

Family Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room, 1 Double Bed

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 Double Bed

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About this property

The Royal Hotel

Stornoway property with restaurant
A restaurant, a bar/lounge, and dry cleaning are available at this smoke-free property. WiFi in public areas is free. Other amenities include a 24-hour front desk. All 26 rooms offer free WiFi, room service, and flat-screen TVs with digital channels. Coffee makers and electric kettles are among the other amenities that guests will find.
The Royal Hotel offers 26 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The property offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Stornoway property also offers dry cleaning/laundry services and room service (during limited hours).

The Royal Hotel is a smoke-free property.

The Boatshed - This restaurant serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required.
HS-1 Cafe Bar - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • HS-1 Cafe Bar
  • The Boatshed

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests traveling with a service animal must contact the property prior to arrival.

Renovations and closures

The property is closed between December 28 and January 10.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: GBP 15 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Royal Hotel Stornoway
Royal Stornoway
The Royal Hotel Hotel
The Royal Hotel Stornoway
The Royal Hotel Hotel Stornoway

The Royal Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 119 out of 225 reviews
Rating 8 - Good. 79 out of 225 reviews
Rating 6 - Okay. 23 out of 225 reviews
Rating 4 - Poor. 3 out of 225 reviews
Rating 2 - Terrible. 1 out of 225 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Leana

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities
Hotel was cute and in a great location. Our only negative was that although our bed was large it was uncomfortable and could use an updating. Staff were very friendly!
View from our room.
Stayed 1 night in May 2025

10/10 Excellent

Gary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal

Clean, comfortable room with ample hanging and shelf space. The staff were very friendly and helpful. Ate in the restaurant where the food, service, and atmosphere were excellent. I'll definitely aim to stay here again.
Stayed 1 night in Apr 2025

8/10 Good

Hugh

Liked: Staff & service
Disliked: Property conditions & facilities
our hotel room was in need of care taking - wallpaper peeling at its corners, paint scuffed off on a radiator, windows weather-worn and discolored.
Stayed 4 nights in Apr 2025

8/10 Good

Jo

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Elaine

Stayed 1 night in Mar 2025

10/10 Excellent

Nicola

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

martin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fair price for accommodation but menu was pricey and could do with a coup of traditional meals apart from that really enjoyed my time in Stornaway
Stayed 3 nights in Feb 2025

10/10 Excellent

Andy

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
good location
Stayed 2 nights in Feb 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

M. Lee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Stornoway

The Royal is a very nice hotel. The only negative it is located on a busy highway. The road noise can be a problem to light sleepers. Great location for ferry users.
Stayed 1 night in Nov 2024

10/10 Excellent

Lorenzo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best accommodation in Stornoway.
Stayed 2 nights in Aug 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Flying visit

Stayed in a beautiful harbour view room , comfortable bed with lovely extra touches , such as tea treats and biscuits , staff are the most friendly and always on hand if needed highly recommend this hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy and comfortable

I loved the Royal Hotel. Everyone that works there was friendly and helpful. The room was very cozy and comfortable. Breakfast and dinner was delicious. I enjoyed the location. It was easy to set off on day trips to see the sights on the island and come back for a great night’s sleep. My favorite thing were the stone circles, which were not far from Stornoway. It was perfect for me.
Stayed 2 nights in Oct 2024

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property, conveniently located at the lovely harbour. Gorgeous views and wonderful staff. Many dining options around, but the restaurant in the hotel is fantastic! They even had vegan sticky toffee pudding for my travel partner!
Stayed 1 night in Jul 2024

10/10 Excellent

William

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable and conveniently located for early morning ferry. Enjoyed a wonderful dinner at the Boatshed restaurant, which is connected to the hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great, and location in central Stornoway. Beds comfortable, not the hard mattresses so common. Two improvements: more plugs for recharging (including USB) and better water pressure for the shower.
Stayed 1 night in Aug 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable hotel with lovely location and good food and service
Stayed 1 night in Aug 2024

10/10 Excellent

Raymond

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Food was delicious, the staff were very friendly. The decor was nice, great location would recommend this to all. Would come back.
Stayed 1 night in Aug 2024

8/10 Good

Stacy

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

8/10 Good

Dean

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location with a good view of the castle. Top notch restaurant meal with helpful staff.
Stayed 1 night in Jul 2024

8/10 Good

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Lyse

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic all around. Thank you Gordon for the warm welcome.
Stayed 2 nights in Jun 2024

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Judith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed our short stay at the Royal!

The Royal is a great place for one night stop over in Stornoway. Gordon, who works at the front desk, was lovely. The staff in the dining room were both kind and professional. Diner in the hotel restaurant was superb. Bravo! And thank you!
Stayed 1 night in Jun 2024

8/10 Good

REUVEN, Vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room with enough space and everything I needed.