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Stourport Manor Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Stourport Manor Hotel

Property grounds
Breakfast, lunch and dinner served
Interior
Interior
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Gym
  • 24/7 front desk
  • Room service
  • Breakfast available

Explore the area

Map
35 Hartlebury Road, Stourport-on-Severn, England, DY13 9JA
  • Danter's Treasure Island Amusement Park
    3 min drive
  • Hartlebury Castle
    3 min drive
  • Kidderminster Golf Club
    6 min drive
  • Birmingham (BHX)
    52 min drive

Room options

View all photos for Classic Double Room

Classic Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Classic Double Room

  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Classic Twin Room

  • 226 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Family Room (2 Adults + 2 Children)

Classic Family Room (2 Adults + 2 Children) | Desk, iron/ironing board, free WiFi, bed sheets

Classic Family Room (2 Adults + 2 Children)

  • 430 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Family Room (2 Adults + 1 Child)

Classic Family Room (2 Adults + 1 Child) | Desk, iron/ironing board, free WiFi, bed sheets

Classic Family Room (2 Adults + 1 Child)

  • Sleeps 3
  • 1 Twin Bed

View all photos for Executive Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Executive Double Room

  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

View from room

Suite

  • 430 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

Exterior

Bromsgrove Hotel & Spa

Pool
Hot Tub
Free WiFi
Restaurant
3.6 out of 5, Good, (1003)
The price is $54
per night
$65 total
includes taxes & fees
Jan 6 - Jan 7
Bromsgrove Hotel & Spa

About this property

Stourport Manor Hotel

4-star Stourport-on-Severn hotel with restaurant
An indoor pool, a restaurant, and a health club are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a sauna, and conference space.
Stourport Manor Hotel offers 72 accommodations with coffee/tea makers and hair dryers. LCD televisions are featured in guestrooms.

Bathrooms include shower/tub combinations and complimentary toiletries. This Stourport-on-Severn hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
In addition to an indoor pool, Stourport Manor Hotel provides a health club and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers a terrace, barbecue grills, and a garden. Onsite self parking is complimentary.

Stourport Manor Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:00 AM and on weekends between 8:00 AM and 10:00 AM.
Brasserie - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 14 for adults and GBP 8 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Brasserie

Things to do

  • Health club
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1890
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 14 for adults and GBP 8 for children
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests staying over the Christmas period should contact the property prior to arrival to make dining arrangements, as dining is limited over this time.

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Birmingham Stourport Manor
Menzies Hotels Birmingham Stourport Manor Stourport-on-Severn
Stourport Birmingham
Hallmark Hotel Stourport Manor Stourport-on-Severn
Hallmark Hotel Stourport Manor
Hallmark Stourport Manor Stourport-on-Severn
Hallmark Stourport Manor

Stourport Manor Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 201 out of 692 reviews" "
Rating 8 - Good. 251 out of 692 reviews" "
Rating 6 - Okay. 134 out of 692 reviews" "
Rating 4 - Poor. 71 out of 692 reviews" "
Rating 2 - Terrible. 35 out of 692 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Hannah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid stay, beautiful old building - pool not incl
The room was spacious and I liked the all in one wet room. The building is old so if anyone is outside or loud in the bar you hear it. The one thing to note is the pool is not free - it's 5GBP for each use, which is not quite what was advertised. There's also no lift so you have to carry all luggage upstairs.
Stayed 3 nights in Sep 2024

10/10 Excellent

Nicholas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Luma Aal-khamees

Stayed 1 night in Jul 2024

6/10 Okay

Richard

Liked: Staff & service
Stayed 2 nights in Sep 2024

8/10 Good

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We enjoyed our stay overall, the bed was comfortable and we were upgraded to a family room. We were very disappointed with the breakfast, cheap produce, toaster didn't work. Teapots, cups and glasses where very small. We wouldn't stay again.
Stayed 1 night in Sep 2024

10/10 Excellent

Joseph, Oxford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Stourport Manor, although a short one, was very comfortable. Hotel facilities were exceptional. Unfortunately, due oversnoozing I didn’t get to sample their cuisine, except their full English in the mornings. It did feel they were maybe short of staff. The staff that I did interact with were very polite and helpful. Overall, no complaints whatsoever, would definitely stay again and would recommend to anyone.
Stayed 2 nights in Aug 2024

8/10 Good

J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean room. Comfy bed. Staff lovely. Couldn't find a lift. Carpark needs repairing. But all in all a good stsy
Stayed 1 night in Sep 2024

4/10 Poor

Arnold

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I can't lie... Definitely not a 4*... When we checked in, we were given a room where the bed had been slept in and there were used glasses everywhere - almost like a Goldilocks situation. Eventually, we were given a room that was "clean", if you ignore the several strands of hair in the bed, grimey shower and the pubes under the toilet seat. Overall, the interior is dated and not well managed. Other than cleanliness, the restaurant was closed on the day we arrived for a private function. Would have been good to know this in advance, or at least offer room service. Instead, a staff member suggested going to the festival they were hosting on the grounds, where we would have needed to pay entry. Separately, there was false advertising with the leisure facilities. On the first day, they closed 3 hours early (bank holiday, although would have been good to know in advance). The next day, we were then told we had to pay £5 per person for a day pass (this is not noted on Expedia). One lady staff member was good - very helpful on the bar. The rest of the staff were joking. I spoke to one as he was fleeing the reception desk, as I had a query about the gym fee. He said I'd need to speak to the manager and that one is on the way, then walked off. Nobody ever arrived. Overall, definitely not a 4 star experience.
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities
Slow in kitchen, breakfast wasn’t great. Room service food left out overnight. In need of refresh. Polite staff who were very apologetic
Stayed 1 night in Aug 2024

10/10 Excellent

Sacha

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Cleanliness was lacking, the bathroom was grotty. There was also a music event on that was very loud until late. The restaurant was shut as a result of the event. I think we should have been made aware of this at booking we would have stayed elsewhere.
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveler

Business traveler
The hotel is a 3 star hotel at best , very dated ,worn facilities with offensive odours
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Carset
From the reception staff across to the Cleaners, all were very professional and helpful.
Stayed 2 nights in Aug 2024

4/10 Poor

William

Traveled with family
Disliked: Property conditions & facilities, room comfort
It was ok but nothing special considering its location and how good it could be. Needs some investment and definitely more staff to make it eork better. A place that size shouldn't be run with a handful of staff but then again i suppose thats the sign of the times.
Stayed 1 night in Aug 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful. The room was satisfactory but was ratger dismal it had a small window and dark/dull furnishings woukd benefit from a update. I am elderly and had difficulty with the stairs but as they were full l coped. The food was amazing.
Stayed 2 nights in Aug 2024

6/10 Okay

Gary

Liked: Staff & service
Disliked: Property conditions & facilities
Average
This hotel felt quite tired and in need of a lift. The swimming pool was an extra cost. The room was noisy from other guests.
Stayed 1 night in Aug 2024

6/10 Okay

Christina

Traveled with family
Disliked: Staff & service
We arrived polite man on the desk , restaurant staff were very slow and all over the place , food came out , but waited for ages for cutlery , then my granddaughters fish strips had all black marks going through them , they looked awful for a child to eat , let alone an adult . Then had ice cream and again waited a time for cutlery . Just staff need to be more proactive with table service . Apart from that our stay was ok .
Stayed 1 night in Aug 2024

10/10 Excellent

Samantha

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Great stay
Had a lovely stay at Stourton manor hotel . Rooms were lovely and clean , hotel has a pool which children can use up to 7pm. Only a short 10 minute drive from West Midlands Safari Park. We didn’t eat in the restaurant but breakfast was cheaper at the hotel than booking through any booking websites. £15 per person and £7 for children aged 3-15 and free for under 3s
Stayed 1 night in Aug 2024

2/10 Terrible

Rebecca

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT STAY HERE.
Really really disappointed. Booked a bigger room which specifically stated the size would be 40 sqm - a 'Classic Family Room'. When we got there it was only a small room they gave us. When I complained they said all the rooms were full so I asked for a refund of the difference in price and they refused. I booked a bigger room because i was there with my 6 month old and I wanted space to entertain him. All they offered was a bottle of wine which was pretty useless because I was breast feeding. They claimed that that was the biggest room they had but the fire evacuation notice on the back of the door clearly showed that the rooms in the other wing were much bigger. All I wanted was a refund of the difference which I think is more than fair. I complained to hotels.com they did nothing. I compained to the hotel by email multple times and they never responded. DO NOT STAY HERE THEY DONT CARE ABOUT THEIR GUESTS.
Stayed 2 nights in Mar 2024

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, room comfort
Lovely building, plenty of parking, tired condition, could do with a refresh.
Stayed 1 night in Aug 2024

8/10 Good

David

Traveled with family
Stayed 2 nights in Jun 2024

8/10 Good

Martin

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

4/10 Poor

Owen

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Budget option
Very tired and dated hotel. Beds very uncomfortable
Stayed 1 night in Jul 2024

8/10 Good

Veronica

Liked: Staff & service, room comfort
Mixed experience but enjoyable overall
Sprawling hotel lacking modernity. But comfortable and great staff. Excellent dinner in the Brasserie and swim in the pool, which was lovely and clean but an extra fiver which was not advertised on the website. My room was ok, but looked out over dirty linen bins at the back of the hotel.
Stayed 1 night in Jul 2024

6/10 Okay

Suzanne

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024