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Stourport Manor Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Stourport Manor Hotel

Property grounds
Fitness facility
Breakfast, lunch and dinner served
View from room
Reception

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Breakfast available
    Breakfast available

Explore the area

Map
35 Hartlebury Road, Stourport-on-Severn, England, DY13 9JA
  • Danter's Treasure Island Amusement Park
    3 min drive
  • Hartlebury Castle
    3 min drive
  • Whitlenge Garden Centre and Tea Rooms
    5 min drive
  • Birmingham (BHX)
    52 min drive

Room options

View all photos for Classic Double Room

Classic Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Classic Double Room

  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Classic Twin Room

  • 226 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Family Room (2 Adults + 2 Children)

Classic Family Room (2 Adults + 2 Children) | Desk, iron/ironing board, free WiFi, bed sheets

Classic Family Room (2 Adults + 2 Children)

  • 430 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Family Room (2 Adults + 1 Child)

Classic Family Room (2 Adults + 1 Child) | Desk, iron/ironing board, free WiFi, bed sheets

Classic Family Room (2 Adults + 1 Child)

  • Sleeps 3
  • 1 Twin Bed

View all photos for Executive Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Executive Double Room

  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

View from room

Suite

  • 430 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

Exterior

Bromsgrove Hotel & Spa

Pool
Hot Tub
Restaurant
Gym
3.6 out of 5, Good, (1004)
The price is $103
per night
$124 total
includes taxes & fees
Dec 7 - Dec 8
Bromsgrove Hotel & Spa

About this property

Stourport Manor Hotel

4-star Stourport-on-Severn hotel with restaurant
An indoor pool, a restaurant, and a health club are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a sauna, and conference space.
Stourport Manor Hotel offers 72 accommodations with coffee/tea makers and hair dryers. LCD televisions are featured in guestrooms.

Bathrooms include shower/tub combinations and complimentary toiletries. This Stourport-on-Severn hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
In addition to an indoor pool, Stourport Manor Hotel provides a health club and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers a terrace, barbecue grills, and a garden. Onsite self parking is complimentary.

Stourport Manor Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:00 AM and on weekends between 8:00 AM and 10:00 AM.
Brasserie - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 14 for adults and GBP 8 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Brasserie

Things to do

  • Health club
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1890
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 14 for adults and GBP 8 for children
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests staying over the Christmas period should contact the property prior to arrival to make dining arrangements, as dining is limited over this time.

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Birmingham Stourport Manor
Menzies Hotels Birmingham Stourport Manor Stourport-on-Severn
Stourport Birmingham
Hallmark Hotel Stourport Manor Stourport-on-Severn
Hallmark Hotel Stourport Manor
Hallmark Stourport Manor Stourport-on-Severn
Hallmark Stourport Manor

Stourport Manor Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 201 out of 690 reviews" "
Rating 8 - Good. 250 out of 690 reviews" "
Rating 6 - Okay. 133 out of 690 reviews" "
Rating 4 - Poor. 71 out of 690 reviews" "
Rating 2 - Terrible. 35 out of 690 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sacha

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Cleanliness was lacking, the bathroom was grotty. There was also a music event on that was very loud until late. The restaurant was shut as a result of the event. I think we should have been made aware of this at booking we would have stayed elsewhere.
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveler

Business traveler
The hotel is a 3 star hotel at best , very dated ,worn facilities with offensive odours
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Carset
From the reception staff across to the Cleaners, all were very professional and helpful.
Stayed 2 nights in Aug 2024

4/10 Poor

William

Traveled with family
Disliked: Property conditions & facilities, room comfort
It was ok but nothing special considering its location and how good it could be. Needs some investment and definitely more staff to make it eork better. A place that size shouldn't be run with a handful of staff but then again i suppose thats the sign of the times.
Stayed 1 night in Aug 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful. The room was satisfactory but was ratger dismal it had a small window and dark/dull furnishings woukd benefit from a update. I am elderly and had difficulty with the stairs but as they were full l coped. The food was amazing.
Stayed 2 nights in Aug 2024

6/10 Okay

Gary

Liked: Staff & service
Disliked: Property conditions & facilities
Average
This hotel felt quite tired and in need of a lift. The swimming pool was an extra cost. The room was noisy from other guests.
Stayed 1 night in Aug 2024

6/10 Okay

Christina

Traveled with family
Disliked: Staff & service
We arrived polite man on the desk , restaurant staff were very slow and all over the place , food came out , but waited for ages for cutlery , then my granddaughters fish strips had all black marks going through them , they looked awful for a child to eat , let alone an adult . Then had ice cream and again waited a time for cutlery . Just staff need to be more proactive with table service . Apart from that our stay was ok .
Stayed 1 night in Aug 2024

10/10 Excellent

Samantha

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Great stay
Had a lovely stay at Stourton manor hotel . Rooms were lovely and clean , hotel has a pool which children can use up to 7pm. Only a short 10 minute drive from West Midlands Safari Park. We didn’t eat in the restaurant but breakfast was cheaper at the hotel than booking through any booking websites. £15 per person and £7 for children aged 3-15 and free for under 3s
Stayed 1 night in Aug 2024

2/10 Terrible

Rebecca

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT STAY HERE.
Really really disappointed. Booked a bigger room which specifically stated the size would be 40 sqm - a 'Classic Family Room'. When we got there it was only a small room they gave us. When I complained they said all the rooms were full so I asked for a refund of the difference in price and they refused. I booked a bigger room because i was there with my 6 month old and I wanted space to entertain him. All they offered was a bottle of wine which was pretty useless because I was breast feeding. They claimed that that was the biggest room they had but the fire evacuation notice on the back of the door clearly showed that the rooms in the other wing were much bigger. All I wanted was a refund of the difference which I think is more than fair. I complained to hotels.com they did nothing. I compained to the hotel by email multple times and they never responded. DO NOT STAY HERE THEY DONT CARE ABOUT THEIR GUESTS.
Stayed 2 nights in Mar 2024

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, room comfort
Lovely building, plenty of parking, tired condition, could do with a refresh.
Stayed 1 night in Aug 2024

8/10 Good

David

Traveled with family
Stayed 2 nights in Jun 2024

8/10 Good

Martin

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

4/10 Poor

Owen

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Budget option
Very tired and dated hotel. Beds very uncomfortable
Stayed 1 night in Jul 2024

8/10 Good

Veronica

Liked: Staff & service, room comfort
Mixed experience but enjoyable overall
Sprawling hotel lacking modernity. But comfortable and great staff. Excellent dinner in the Brasserie and swim in the pool, which was lovely and clean but an extra fiver which was not advertised on the website. My room was ok, but looked out over dirty linen bins at the back of the hotel.
Stayed 1 night in Jul 2024

6/10 Okay

Suzanne

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ovetall good
Very good. Initial reception was slow but otherwise god. Room was good and comfortable.
Stayed 2 nights in Jul 2024

4/10 Poor

James

Disliked: Cleanliness, staff & service, property conditions & facilities
Understaffed, room was executive but very small, faulty appliances, rotten windows, bed head board was right next to window, site was very rough £3 for a packet of crisps, fallen from grace
Stayed 1 night in Jul 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stopped overnight after attending an event just up the road
Stayed 1 night in Jul 2024

6/10 Okay

Alan

Sham it has potential
The paint work in the room was a bit slapdash with paint smubged on doors from door frame . This gave the place a dont care feeling Special offer meal deals were offered but had to be ordered via the app which i was unable to operate and staff member shrugged his shoulders.
Stayed 1 night in Jun 2024

6/10 Okay

Guy

Liked: Room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Gareth

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Convenient location
Better than last time. New owners, staff very friendly and efficient. Breakfast hot and fresh. Had 1 meal during 2 night stay. Better than expected! Hotel is tired, needs a refurbishment. Good location. Plenty of free parking. Didn’t use leisure facilities, have to pay extra £5 to use pool! Can only get better, would stay again if in area
Stayed 2 nights in Jun 2024

8/10 Good

Wayne

Liked: Staff & service, room comfort
Not as good as our last stay
Ok stay. Room shower hopeless, no spray just dribble. Comfortable bed.Breakfast was good but staff slow to replenish everything, staff clearly lacked training. No HP sauce.
Stayed 2 nights in Jun 2024

2/10 Terrible

Liz

Disliked: Cleanliness, staff & service
Stayed 2 nights in Jun 2024

4/10 Poor

Dale

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Dirty sheets and bedding, however once complained I was moved.
Stayed 1 night in Jun 2024

8/10 Good

Louise

Traveled with family
Liked: Staff & service, room comfort
Small rooms
Pleasant stay. Friendly night receptionist. Rooms were basic and small.
Stayed 1 night in Jun 2024