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Lovely little hotel tucked away in a quite, romantic part of Venice where you can escape the hustle and bustle. Excellent staff and great on-site restaurant who were very accomodating of our toddler.

We expected more.

The staff were very helpful in holding our luggage until check-in time. They also gave great advice on site seeing - great for us first timers. So much to do so close by - wonderful experience!

Always a great stay and experience. Fabulous staff.

Room was very hot and entire stay and hvac was not working for our room. I went to front desk multiple times and asked for a different room. A fan was sent up and it did little to help. No one from maintenance was sent and switch was made for the room. The desk clerk would read the room temp from the control system from the front desk and would give a bogus temperature like 23C which is 73 F and it was way hotter. As a final insult on check out I asked what the temp in room showed and she asked if a window was open. A bathroom window was unlatched but not open and that supposedly turns off the AC. Wouldn't that have been worth mentioning two days before. Hated It

Stunning hotel and the spa and pools were truly incredible..... Found out the waters flow for 25 years underground from the Alps and have medicinal healing abilities for joints and aging and so much more