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North West Castle Hotel

3.0 star property

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Photo gallery for North West Castle Hotel

Building design
Banquet hall
Double or Twin Room (Loch View ) | Desk, iron/ironing board, free WiFi, bed sheets
Fireplace
Indoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
$102
includes taxes & fees
Jan 12 - Jan 13

Explore the area

View in a map
Port Rodie, Stranraer, Scotland, DG9 8EH
  • Place, Stranraer Museum
    ‪6 min walk‬
  • Place, Castle of St John
    ‪7 min walk‬
  • Place, Mull of Galloway Trail - North
    ‪10 min walk‬

Room options

View all photos for Classic Double Room

Classic Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Classic Double Room

8.8 out of 10
Excellent
(37 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Classic Twin Room

9.0 out of 10
Wonderful
(15 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Double Room (Classic)

Desk, iron/ironing board, free WiFi, bed sheets

Family Double Room (Classic)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

View all photos for Family Double Room ( Loch View)

Desk, iron/ironing board, free WiFi, bed sheets

Family Double Room ( Loch View)

8.6 out of 10
Excellent
(12 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Classic Double or Twin Room, Accessible

Desk, iron/ironing board, free WiFi, bed sheets

Classic Double or Twin Room, Accessible

  • Sleeps 2
  • 1 Double Bed and 2 Twin Beds

View all photos for Classic Double or Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Classic Double or Twin Room

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double or Twin Room (Loch View )

Double or Twin Room (Loch View ) | Desk, iron/ironing board, free WiFi, bed sheets

Double or Twin Room (Loch View )

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Quadruple Room (Classic)

Family Quadruple Room (Classic) | Desk, iron/ironing board, free WiFi, bed sheets

Family Quadruple Room (Classic)

  • Sleeps 4
  • 4 Twin Beds

View all photos for Family Triple Room (Classic)

Family Triple Room (Classic) | Desk, iron/ironing board, free WiFi, bed sheets

Family Triple Room (Classic)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Family Suite

Desk, iron/ironing board, free WiFi, bed sheets

Family Suite

  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

North West Castle Hotel

3-star Stranraer hotel with indoor pool
This smoke-free hotel features 2 restaurants, an indoor pool, and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a sauna, and a hot tub are onsite.
North West Castle Hotel offers 73 accommodations with complimentary bottled water and bathrobes. Flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Stranraer hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
In addition to an indoor pool, North West Castle Hotel provides a hot tub, a sauna, and a fitness center. Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers an arcade/game room, gift shops/newsstands, and a garden. Onsite self parking is complimentary.

North West Castle Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 8 AM and 9:30 AM.
Onsite venue - This restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 9:30 AM for a fee: GBP 13 per person
  • 2 bars/lounges
  • 2 restaurants

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 13.00 per person
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Castle North West
North West Castle
North West Castle Hotel
North West Castle Hotel Stranraer
North West Castle Stranraer
North West Hotel
West Castle
North West Castle Hotel Hotel
North West Castle Hotel Stranraer
North West Castle Hotel Hotel Stranraer

North West Castle Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 432 out of 857 reviews
Rating 8 - Good. 283 out of 857 reviews
Rating 6 - Okay. 95 out of 857 reviews
Rating 4 - Poor. 38 out of 857 reviews
Rating 2 - Terrible. 9 out of 857 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Eileen

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal place to stay especially when travelling with a dog. Lovely food, perfect breakfast & great walks from the front door!
Stayed 1 night in Oct 2025

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night. Wxcellent food
Stayed 1 night in Oct 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was nice and the bed was comfy. Conveniently located close to the Cairnryan port, making it perfect for an overnight stay before a day trip in Scotland.
Stayed 1 night in Oct 2025

10/10 Excellent

diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were AMAZING all around. Room was large, clean & comfortable. Food was delicious
Stayed 1 night in Sep 2025

10/10 Excellent

Raouff

Stayed 1 night in Sep 2025

8/10 Good

Alan

Liked: Cleanliness, staff & service, room comfort

Lovely hotel in a prefect location

We had a lovely 3 night stay whilst attending the nearby Oyster Festival. The hotel is perfectly located close to the town. The staff were just fantastic. Very friendly and welcoming. As for the hotel itself, it is a little dated, but some refurbishment work was underway during our stay. It was very clean too. As for the breakfast, it was just wonderful. All freshly cooked and served piping hot.
Stayed 3 nights in Sep 2025

4/10 Poor

Owain

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Okay but not worth the £120

Great breakfast and great service from both reception staff and the breakfast staff however the state of the room I stayed in was definitely not worth £120 a night. The bed was comfortable but the room felt very outdated and a little grubby because of the condition.
Stayed 1 night in Sep 2025

6/10 Okay

A

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The staff are very nice, but the hotel needs work done on the decor.
Stayed 1 night in Sep 2025

6/10 Okay

Heather

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed for one night on the way to N Ireland. The hotel is very dated, the room was however clean. Could hear other guests, conversations through the wall.
Stayed 1 night in Sep 2025

10/10 Excellent

Ken

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and quiet. Sadly only there for the night
Stayed 1 night in Sep 2025

8/10 Good

Eilish

Stayed 1 night in Sep 2025

6/10 Okay

Alan

Liked: Cleanliness

Unusual building in a good location

Interesting building resembling a castle located right on the harbour front. Petrol station and supermarket nearby. The reception staff were friendly, and the bar and restaurant staff were the right level of attentive. I didn't have chance to use the gym or pool.
Stayed 1 night in Sep 2025

4/10 Poor

Alistair

Disliked: Staff & service

One Night Stay

Stayed for one night. The meals we had in the restaurant were very disappointing to such an extent that we had to complain. The outcome was that we were not charged for the two meals. The room we had was spacious & comfortable if not some what dated. We will not be returning,
Stayed 1 night in Sep 2025

4/10 Poor

Florida

Traveled with group
Disliked: Staff & service
Stayed 1 night in Sep 2025

8/10 Good

Fiona

Stayed 1 night in Sep 2025

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good 3 star hotel with excellent service

Great hotel in the centre of Stranraer. Large room and bathroom very comfy bed and pillows. Excellent customer service from all staff. Good cooked breakfast. The only negative I would offer is that the bedroom was too hot.
Stayed 3 nights in Sep 2025

8/10 Good

Sin Yee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely comfortable hotel. Rooms are quite dated however very clean and comfortable. The friendliness of the staff was the highlight of our trip, alongside a fantastic fry up with good quality ingredients. Thanks for a lovely stay, we will remember our swimming costumes next time to use the facilities!
Stayed 1 night in Sep 2025

8/10 Good

Alan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ample parking on site. Nice clean comfy rooms. Handy for the ferry to Belfast.
Stayed 1 night in Sep 2025

10/10 Excellent

M J

Liked: Cleanliness, staff & service, property conditions & facilities
Traditional but a little quirky. Staff so friendly and helpful.
Stayed 2 nights in Sep 2025

8/10 Good

Ian

Traveled with family
Liked: Cleanliness, staff & service, amenities
Hotel a little tired in areas but understand refurb is ongoing. Meals and Bar snacks were good. Swimming pool,Hot tub and sauna were added attractions. Overall good value for money.
Stayed 5 nights in Sep 2025

2/10 Terrible

Martin

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Terrible rooms, just don't

Smell of damp hits you the second you go through the front doors. The family suites was a weird corridor like room with 4 single beds in it. Water damaged hard wood furniture that looks like it was salvaged from a chairty shop. A bathroom that made sense in your grandmothers council house. And im general everything from the in room phones to the elevator look like they were "modern" in 1972
Stayed 1 night in Sep 2025

10/10 Excellent

Alistair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One Night Stay

We enjoyed our stay @ the hotel. However on a personal basis a bigger bed would have been appreciated. The breakfast was excellent, food well cooked with a good variety.
Stayed 1 night in Sep 2025

10/10 Excellent

Robett

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

North West Castle Hotel

Hotel is old but clean and renovation is taking place. The room was clean and comfortable. The staff were friendly and attentive. We had an evening meal at the restaurant and although we read some poor reviews, the food we had was really nice and we have no complaint to make. Thank you North Castle & staff.
Stayed 1 night in Sep 2025