North West Castle Hotel

3.0 star property

Choose dates to view prices

Photo gallery for North West Castle Hotel

Building design
Indoor pool
2 bars/lounges
Double or Twin Room, Balcony (Loch View Plus) | View from room
Interior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Hot Tub
  • Bar
  • Pool
  • 24/7 front desk
  • Room service

Explore the area

Map
Port Rodie, Stranraer, Scotland, DG9 8EH
  • Stranraer Museum
    ‪6 min walk‬
  • Cairnryan Port
    ‪7 min drive‬
  • Cairnryan Stena Line Terminal
    ‪11 min drive‬

Room options

Classic Twin Room

  • Sleeps 2
  • 2 Twin Beds

Family Double Room ( Loch View)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Classic Double Room

  • Sleeps 2
  • 1 Double Bed

Classic Double or Twin Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Family Quadruple Room (Classic)

  • Sleeps 4
  • 4 Twin Beds

Family Triple Room (Classic)

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Double or Twin Room (Loch View )

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Twin Room (Loch View Room)

  • Sleeps 2
  • 2 Twin Beds

Classic Double or Twin Room, Accessible

  • Sleeps 2
  • 1 Double Bed and 2 Twin Beds

Family Double Room (Classic)

  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

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About this property

North West Castle Hotel

3-star Stranraer hotel with indoor pool
This smoke-free hotel features 2 restaurants, an indoor pool, and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a sauna, and a hot tub are onsite.
North West Castle Hotel offers 73 accommodations with complimentary bottled water and bathrobes. Flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Stranraer hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
In addition to an indoor pool, North West Castle Hotel provides a hot tub, a sauna, and a fitness center. Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

This eco-certified hotel also offers an arcade/game room, gift shops/newsstands, and a garden. Onsite self parking is complimentary.

North West Castle Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 8 AM and 9:30 AM.
Onsite venue - This restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 9:30 AM for a fee: GBP 13 per person
  • 2 bars/lounges
  • 2 restaurants

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 13.00 per person
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Castle North West
North West Castle
North West Castle Hotel
North West Castle Hotel Stranraer
North West Castle Stranraer
North West Hotel
West Castle
North West Castle Hotel Hotel
North West Castle Hotel Stranraer
North West Castle Hotel Hotel Stranraer

North West Castle Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 337 out of 660 reviews
Rating 8 - Good. 217 out of 660 reviews
Rating 6 - Okay. 71 out of 660 reviews
Rating 4 - Poor. 28 out of 660 reviews
Rating 2 - Terrible. 7 out of 660 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Joy

Had a very nice one night stay and will definitely return, Lovely big room, great undisturbed sleep, nice and warm with a lovely view. Thank You 😊
Stayed 1 night in Dec 2024

8/10 Good

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traditional hotel with quirks
Lovely traditional hotel…curling rink fab & great to sit in the alpine bar and watch it… Was last here 6 years sgo, games room still here which is great for families but could do with a wee upgrade , small soft-play area maybe handy and a few more family friendly games & change of seating & tables.. Rooms very spacious but lacking in modernisation same with bathroom's, very dated, however clean and tidy and nice view of loch ryan from our room… Breakfast was great, served to us in a lovely dining room..we helped ourselves to toast, juice and cereal…staff friendly and professional… Loads of carparking at front side and back The Ross bar is nicely decorated with plenty of tables and couches & chatty bar staff, actually loads of seating all around the hotel… Will be back and hopefully sooner than 6 years..need to try the pool next time…
View from room 68
Plenty of lovely christmas decorations up all over the hotel
Stayed 1 night in Dec 2024

8/10 Good

Stephen

Stayed 1 night in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Jonathan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Curling rink below the hotel was a novel thing! EV charging in the car park for overnight (slower) charging was helpful.
Stayed 1 night in Nov 2024

8/10 Good

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jacqueline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Amazing food. Lovely service. Great pool and jacuzzi comfy beds. Only thing i can say is maybe tge rooms need a re-vamp. Its quite dated. Still beautiful stay
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Nice hotel with facilities
Hotel is lovely and rooms clean and basic for standard room. Food in restaurant was lovely however the breakfast on both days was terrible. Probably would not go back but only due to the terrible breakfast
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Polite staff and excellent breakfast
Stayed 1 night in Nov 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Nov 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Dave

Business traveler
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always great
Stayed 1 night in Oct 2024

10/10 Excellent

Pam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, friendly and knowledgeable staff. Great atmosphere and who wouldn’t love a hotel with a curling rink! Impressive.
Stayed 1 night in Oct 2024

6/10 Okay

Anthony

Stayed 1 night in Oct 2024

8/10 Good

Sandra, Ochiltree

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay, food and staff were excellent. Yes rooms and area are dated but all really clean. Could not fault anything about our short break and would book again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Martyn

Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Pleasantly surprised
Friendly staff, very accommodating for our requests. Instant hot water was an absolute bonus for us. Rooms were spacious and clean. Pool, sauna, hot tub, gym and games room facilities are old but well equipped and in working order. Lovely art gallery and shop inside. We would absolutely return here 😄 only downfall was the room we were in didn't have a safety deposit box, which would have been helpful.
Stayed 4 nights in Sep 2024

8/10 Good

Paul

Stayed 1 night in Sep 2024

10/10 Excellent

Nerys

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Simon

Stayed 3 nights in Sep 2024

8/10 Good

Duncan

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Sep 2024

10/10 Excellent

Céline

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Vipul

Liked: Cleanliness, staff & service, property conditions & facilities
It's was a wonderful stay me and my partner enjoy the stay. Room was nice and tidy and the view was adorable from property.
Stayed 1 night in Sep 2024