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North West Castle Hotel

3.0 star property

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Photo gallery for North West Castle Hotel

Building design
Banquet hall
Indoor pool
Fireplace
Double or Twin Room (Loch View ) | Desk, iron/ironing board, free WiFi, bed sheets

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Hot Tub
  • Bar
  • Pool
$119
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
Port Rodie, Stranraer, Scotland, DG9 8EH
  • Castle Kennedy Gardens
    ‪7 min drive‬
  • Cairnryan Port
    ‪8 min drive‬
  • Cairnryan Stena Line Terminal
    ‪13 min drive‬

Room options

View all photos for Classic Twin Room

Classic Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Classic Twin Room

9.4 out of 10
Exceptional
(13 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Double Room ( Loch View)

Desk, iron/ironing board, free WiFi, bed sheets

Family Double Room ( Loch View)

8.4 out of 10
Very good
(10 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Classic Double Room

Classic Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Classic Double Room

8.8 out of 10
Excellent
(32 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double or Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Classic Double or Twin Room

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Quadruple Room (Classic)

Family Quadruple Room (Classic) | Desk, iron/ironing board, free WiFi, bed sheets

Family Quadruple Room (Classic)

  • Sleeps 4
  • 4 Twin Beds

View all photos for Family Triple Room (Classic)

Family Triple Room (Classic) | Desk, iron/ironing board, free WiFi, bed sheets

Family Triple Room (Classic)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Double or Twin Room (Loch View )

Double or Twin Room (Loch View ) | Desk, iron/ironing board, free WiFi, bed sheets

Double or Twin Room (Loch View )

9.0 out of 10
Wonderful
(11 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Twin Room (Loch View Room)

Desk, iron/ironing board, free WiFi, bed sheets

Twin Room (Loch View Room)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Double or Twin Room, Accessible

Desk, iron/ironing board, free WiFi, bed sheets

Classic Double or Twin Room, Accessible

  • Sleeps 2
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Double Room (Classic)

Desk, iron/ironing board, free WiFi, bed sheets

Family Double Room (Classic)

  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

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About this property

North West Castle Hotel

3-star Stranraer hotel with indoor pool
This smoke-free hotel features 2 restaurants, an indoor pool, and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a sauna, and a hot tub are onsite.
North West Castle Hotel offers 73 accommodations with complimentary bottled water and bathrobes. Flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Stranraer hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
In addition to an indoor pool, North West Castle Hotel provides a hot tub, a sauna, and a fitness center. Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

This eco-certified hotel also offers an arcade/game room, gift shops/newsstands, and a garden. Onsite self parking is complimentary.

North West Castle Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 8 AM and 9:30 AM.
Onsite venue - This restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 9:30 AM for a fee: GBP 13 per person
  • 2 bars/lounges
  • 2 restaurants

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 13.00 per person
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Castle North West
North West Castle
North West Castle Hotel
North West Castle Hotel Stranraer
North West Castle Stranraer
North West Hotel
West Castle
North West Castle Hotel Hotel
North West Castle Hotel Stranraer
North West Castle Hotel Hotel Stranraer

North West Castle Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 399 out of 791 reviews
Rating 8 - Good. 260 out of 791 reviews
Rating 6 - Okay. 89 out of 791 reviews
Rating 4 - Poor. 35 out of 791 reviews
Rating 2 - Terrible. 8 out of 791 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Sam

Business traveler
Disliked: Property conditions & facilities, room comfort
Feels as if the hotel is in need of TLC, but nobody wants to spend the money. The radiators may be switched off, but the pipework is still hot, so a summer's evening is very warm in the rooms. The bathroom glasses are plastic. The carpet has been around since Robert the Bruce's time. The toilet handle was hanging loose. Some of this can be easily fixed, some needs a bit more investment. If Stranraer had a Holiday Inn, it would be an instant preference.
Stayed 1 night in Jun 2025

10/10 Excellent

Ennis

Traveled with group
Staff very friendly and helpful. Food at breakfast and dinner was excellent.
Stayed 2 nights in Jun 2025

4/10 Poor

rebecca

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The room was full of dust tvs didn’t work and we very old Spoke to reception and they were not bothered about it at all Very grubby and unclean room
Stayed 1 night in Jun 2025

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
Superb breakfast Good to have other facilities such as snooker table. Large rooms.
Stayed 1 night in May 2025

4/10 Poor

Carol

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

celine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accueil chaleureux et sympathique, charmante chambre spacieuse et confortable, je suis venue plusieurs fois et je reviendrais...
Stayed 1 night in Apr 2025

4/10 Poor

Joan

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

NEC

My room was located in the Hotel Annex. The TV was poor quality and housed in a strange way on a coffee table. The Decor in the room was quite dated and the bathroom although functional was very tired. To me the annex which contained 3 bedrooms looked very much like staff accommodation.
Stayed 1 night in May 2025

8/10 Good

Paul

Liked: Cleanliness
Excellent staff, very good dinner and cooked breakfast. After 4.5 hours drive up from Yorkshire The welcome was very good. Parts of the hotel are a little tired and need repainting and some refurb. But as a stopover before my ferry to Ireland: Good Thank You
Stayed 1 night in May 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

8/10 Good

Joyce

Traveled with partner
Liked: Cleanliness, staff & service
We only stayed for one night as we were catching the ferry the next morning. Lovely room, friendly, helpful staff.
Stayed 1 night in May 2025

10/10 Excellent

Michael

Stayed 1 night in May 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, property conditions & facilities
Clean comfortable and convenient for travel to Ireland
Stayed 1 night in May 2025

8/10 Good

Jason

Stayed 1 night in May 2025

10/10 Excellent

Michael

Stayed 1 night in May 2025

10/10 Excellent

Stewart

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming hotel, beautiful decor, has a yesteryear feel to it but with modern touches.
Stayed 1 night in May 2025

8/10 Good

Liam

Stayed 1 night in May 2025

8/10 Good

Marc

Liked: Cleanliness, staff & service, room comfort

Good location

Nice enough place near cairnryan for the ferry service
Stayed 1 night in May 2025

10/10 Excellent

Cody

Stayed 1 night in May 2025

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Florida

Stayed 1 night in May 2025

8/10 Good

Ross

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with a pool right by the sea

Nice hotel that features a pool, sauna and jacuzzi all included. Rooms are little outdated however kept in good condition. Nice lounge area and staff are very accomodating.
Stayed 1 night in Apr 2025

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overnight Stay. Lovely Hotel with Delicious Breakfast. Outstanding customer Service! The stay responded immediately to any questions before we arrived. They have 24/7 front desk - big plus! The “castle” is a short taxi ride from the Stena ferry and across from the CityLink bus stop - very convenient! We arrived late at 10pm on the Stena Ferry from Ireland. Thanks to the hotel sharing the Taci number, I called ahead and scheduled a ride who was waiting for us when we got off the ferry. Alan greeted us at the hotel to give us our room key. He was so nice and brought us extra bath towels (which are quite large) and a portable fan, as my sons get very hot - even with the night air through the window.). Very kind of Alan. The beds were very comfortable. The shower had good pressure. We had paid for the breakfast - which I recommend highly. It was delicious. You could self serve with cereal, fruit, juice, yogurt, toast and yummy croissants - or order off the menu. Their black pudding and Haggis was delicious! It was our first time to try both. As we walked out to catch the CityLink bus across the street, we could see the water and small town. Such a beautiful small town. It was a lovely overnight stay. We wish we could have stayed longer.
Stayed 1 night in May 2025

10/10 Excellent

MATTHEW

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice place to stay for couple of nites
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

North West Castle Hotel

Lovely clean room, we had dinner in the hotel which was excellent as was breakfast the following morning. The hotel is a little old fashioned & dated but we really enjoyed our stay and couldn’t fault anything. Didn’t have time to use the facilities but the swimming pool looked very good.
Stayed 1 night in May 2025