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Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Classic Double Room (Chalet)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Classic Double Room (Chateau)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

New - Prestige Double Room (The Park)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Amenities

Property Features

Château de Pourtalès features a full-service spa and a sauna. Wireless Internet access is complimentary. This Strasbourg hotel also offers spa services, a library, and a terrace. Complimentary self parking is available on site, along with a car charging station.

Château de Pourtalès is a smoke-free property.

  • Safe-deposit box at front desk
  • Library
  • Spa services on site
  • Terrace
  • Luggage storage
  • Secured bicycle storage
  • Breakfast available (surcharge)
  • Full-service spa
  • Ballroom
  • Banquet hall
  • Conference space
  • Laundry facilities
  • Electric car charging station
  • Total number of rooms - 25
  • Free self parking
  • Number of floors - 2
  • Steam room
  • Free WiFi
  • Sauna
  • Smoke-free property
  • Garden
  • Multilingual staff

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Room Amenities

Château de Pourtalès offers 25 accommodations with minibars and safes. Televisions come with premium digital channels. This Strasbourg hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Television
  • Cable/satellite TV service
  • Minibar
  • Daily housekeeping
  • Private bathroom
  • Hair dryer
  • In-room safe
  • Desk
  • Iron/ironing board (on request)
  • Free bottled water
  • Premium TV channels
  • Digital TV service
  • Free WiFi
  • TV size: 32
  • Heating
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge between 7:00 AM and 9:00 AM on weekdays.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Wellness. Services include massages and facials. The spa is equipped with a sauna and a steam room. The spa is open daily.

  • Facial treatments
  • Sauna in spa
  • Steam room in spa
  • Massages

Nearby Activities

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site
  • Hiking/biking trails nearby

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.76 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 14 for adults and EUR 14 for children
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15.0 per night
  • Facilities fee: EUR 10 per person, per day and includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at 9:30 PM

Minimum check-in age is: 18

Check-out

Check-out time is 11 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, and Eurocard. Cash is not accepted.

Service animals are allowed

Service animals are exempt from fees/restrictions

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Debit cards not accepted

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Children stay free - maximum age 6

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

No elevators

Property confirms they are implementing enhanced cleaning measures

Children stay free

Individually-wrapped food options are not available

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 15.0 per night.

Pet Policy

  • Pets allowed for an extra charge of EUR 10 per pet, per night
  • Dogs only
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Hotel Names

  • Château Pourtalès
  • Château Pourtalès Hotel
  • Château Pourtalès Hotel Strasbourg
  • Château Pourtalès Strasbourg
  • Château de Pourtalès Hotel
  • Château de Pourtalès Strasbourg
  • Château de Pourtalès Hotel Strasbourg

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Hotel Reviews

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