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ClapClap Hôtel

3.0 star property

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Photo gallery for ClapClap Hôtel

Star | Premium bedding, in-room safe, desk, laptop workspace
Point of interest
Interior detail
Point of interest
Breakfast, lunch, dinner served; international cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Pet friendly
  • Housekeeping

Explore the area

Map
24-26 Rue du Faubourg National, Strasbourg, Bas-Rhin, 67000
  • Place Kléber
    ‪9 min walk‬
  • Strasbourg Cathedral
    ‪13 min walk‬
  • Strasbourg Christmas Market
    ‪13 min walk‬

Room options

View all photos for Family 4

Family 4 | Premium bedding, in-room safe, desk, laptop workspace

Family 4

  • 248 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for TRIBU 6

TRIBU 6 | Living area | 43-inch flat-screen TV with digital channels, TV, offices

TRIBU 6

  • 463 sq ft
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family 3

Family 3 | Premium bedding, in-room safe, desk, laptop workspace

Family 3

  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for TRIBU 7

TRIBU 7 | Premium bedding, in-room safe, desk, laptop workspace

TRIBU 7

  • Sleeps 7
  • 1 Queen Bed, 3 Twin Beds and 1 Double Bed

View all photos for Star

Star | Premium bedding, in-room safe, desk, laptop workspace

Star

  • 172 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Duo

Duo | Premium bedding, in-room safe, desk, laptop workspace

Duo

  • 140 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single

Single | Premium bedding, in-room safe, desk, laptop workspace

Single

  • 118 sq ft
  • Sleeps 1
  • 1 Twin Bed

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Exterior

Hotel Victoria

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Housekeeping
4.1 out of 5, Very Good, (767)
The price is $126
per night
$143 total
includes taxes & fees
Apr 11 - Apr 12
Hotel Victoria

About this property

ClapClap Hôtel

3-star hotel in Quartier de la Gare
A restaurant, a bar/lounge, and a coffee shop/cafe are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include self parking, coffee/tea in a common area, and conference space. Change of towels is available on request.
ClapClap Hôtel offers 87 accommodations with safes and complimentary bottled water. Beds feature premium bedding. 43-inch flat-screen televisions come with digital channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. Wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a meeting room and coworking spaces. Event facilities measuring 388 square feet (36 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge). A total renovation of this property was completed in November 2022.

ClapClap Hôtel is a smoke-free property.

A complimentary manager's reception is offered each day.
Clap Show - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Clap Coffee - Onsite café. Open daily.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 17 per night; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 12 for adults and EUR 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Clap Coffee
  • Clap Show

Things to do

  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 388 square feet of conference space
  • Coworking space
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Renovated entire property - November 2022
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Office
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 35.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.87 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 for adults and EUR 8 for children
  • Self parking fee: EUR 17 per night (in/out privileges)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 35.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, ANCV Chèques-vacances, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number FR57608501482

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Pax
Citotel Pax
ClapClap Hôtel Hotel
ClapClap Hôtel Strasbourg

ClapClap Hôtel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 146 out of 328 reviews
Rating 8 - Good. 115 out of 328 reviews
Rating 6 - Okay. 45 out of 328 reviews
Rating 4 - Poor. 15 out of 328 reviews
Rating 2 - Terrible. 7 out of 328 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Aimee

Stayed 1 night in Dec 2024

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy checkin, good size room and bathroom and close to everything! A great location to. Is it the Christmas markets
Stayed 4 nights in Dec 2024

10/10 Excellent

Jacquelyn

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to explore Le Petite France. Quick walk from the train station. Rooms were nice and quiet. The lobby had some coffee and drinks that were nice to relax with.
Stayed 4 nights in Dec 2024

8/10 Good

Joseph

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So Welcoming!
The front desk staff was incredibly helpful and friendly, so much so that before I left I had to find the manager and share with her how great her team was!
Stayed 2 nights in Dec 2024

10/10 Excellent

sophia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Martina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for the christmas markets
We booked a family room. It was compact but served it's purpose. We carried out a review b4 booking so we knew what to expect. The location of the hotel for the centre is excellent
Stayed 3 nights in Dec 2024

8/10 Good

Fakher

Stayed 2 nights in Dec 2024

8/10 Good

Nigel

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Good location, 10 min walk to the train station, quick walk to the Xmas markets. Hotel staff are friendly, efficient, and extremely polite. Enjoyed our stay there and will stay there again.
Stayed 3 nights in Dec 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Good location close to train station and Christmas markets. Also lots of restaurants in the area
Stayed 3 nights in Dec 2024

10/10 Excellent

Diem

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was big, comfortable and clean. The location was very convenient to Petite-France and all the other attractions.
Stayed 2 nights in Dec 2024

10/10 Excellent

Megan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely hotel! Perfect for a city break, within walking distance of the centre. Super friendly and helpful staff! Facilities for luggage storage and a mulled wine on arrival - what a treat! The only downside was how hot the room got, with no aircon and only the fan. This meant we had to sleep with the window open (given this was during winter and a cold person, takes a lot for me to be warm!! But does show the hotel keeps the rooms warm).
Stayed 3 nights in Nov 2024

2/10 Terrible

Jeanna

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible. Point form for limited space: -booked 4 person suite (queen bed & couch) only thing available under $700 a night when booked - found out the Xmas Market was in town starting next day (after check out) so the high price tag vs. previous weeks was ridiculous -easy going travellers and found this place disgusting -checked into a 7 person room (queen/3 twin/couch).Asked if something smaller available and told no they were sold out, despite booking a smaller room (no sense in fighting but I was pretty sure I didn't book a 7 person room - just needed to get some sleep after long day travel). -room not cleaned in weeks -snot and blood and hair on curtains & bed sheets (and stains) -bathrooms had soap scum all around the bottom of the shower (inside and out) and filth on the floor from previous guests. Paint splatters on floors in bathroom from reno in 2022 still and small pieces of used toilet paper were around toilet -temp set at 29.5*C and too hot to sleep (A/C in ad did not work) -food from prev. guest under front of couch -crusty white stuff on coffee bar -shower too gross to use -we stayed against better judgement and left in the morn eager to get to next place to shower. Leaving our room to check out, we saw the cleaning caddy and it was mostly a restock station of sad coffee products. -@checking out, I mentioned all this and was told it would be passed on to director (apparently this was an upgraded room) -review on site wouldn't submit b/c was bad
Stayed 1 night in Nov 2024

10/10 Excellent

Corey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Kendall

Traveled with partner
Liked: Staff & service
The room smelled awful when we arrived as if something was sprayed to cover up a smoking room. We left the window open for a few hours and it improved somewhat. The staff was courteous and the location next to the train station was convenient.
Stayed 1 night in Oct 2024

8/10 Good

Dawn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good facilities. Great breakfast and very good location. Close to station. Walkable to old city area and tram outside to access other parts of city.
Stayed 2 nights in Sep 2024

10/10 Excellent

Alfredo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

John

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Needs refurbishing
This hotel is convenient to the train station and the most beautiful part of Strasbourg waterways. But it is very dated and not very clean. The breakfast was well below par with the worst coffee I’ve ever had in Europe. On the plus side, the staff was extremely friendly and helpful.
Stayed 4 nights in Sep 2024

8/10 Good

Dante

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HOTEL BIEN UBICADO Y CORRECTO
Buen Hotel para una visita a Estrasburgo, muy bien ubicado, a 3 cuadras de la estacion de tren y a 2 cuadras de la zona turistica, cerca a restaurantes, markets y farmacias. Habitaciones cómodas y limpias, solo cambiaría las almohadas, un poco duras, deberían mejorar la calidad. La atención es correcta. Lo recomiendo. Les envio foto de la calle, al costado del Ibis.
Stayed 3 nights in Sep 2024

8/10 Good

joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and comfortable, friendly hotel. There was a problem with the air conditioning which meant windows open during the warm nights, making for a pretty noisy environment between the nightlife and early-morning trams. Still would recommend - just bring ear plugs!
Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Breakfast space is wonderful/lovely. But food was mediocre.
Stayed 1 night in Aug 2024

2/10 Terrible

Mary

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Don’t do it.
I booked two rooms for 8 people. Not only was one of the rooms not ready an hour past check in, the AC was not working and the shower flooded into the room.
Stayed 1 night in Aug 2024

10/10 Excellent

Holly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun vibe hotel. The room was configured a bit strange but it worked for our family of 5. The decor was fun and the beds were comfortable. Staff was nice and the location of the hotel was amazing. Everything we needed and all the tourist spots were within a short walk. Only negative was parking and driving. We found a spot off site but securing that and also trying to find the hotel and drivable streets was a challenge.
Stayed 1 night in Aug 2024

8/10 Good

Nev

Traveled with partner
Nice little room air conditioning useless
Stayed 3 nights in Jul 2024

8/10 Good

Blerina

Traveled with family
Liked: Cleanliness, property conditions & facilities
It was very difficult to park the car. The hotel claims to have available parking and yet there was no availability at all. You have to find a parking garage or else and then you have to walk to the hotel with your suitcases as the road is closed for cars in front of the hotel. Location is impossible for cars but it is a good location to walk after you settle in.
Stayed 1 night in Jun 2024

8/10 Good

Sophie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the train station and close to the city historic center by foot. Nicely decorated boutique hotel. Staff was super welcoming and nice AC in the room.
Stayed 1 night in Jul 2024