City Residence Access Strasbourg

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for City Residence Access Strasbourg

Property entrance
Front of property
Family Studio | Desk, blackout drapes, free WiFi, bed sheets
Studio, 1 Double Bed | Private kitchenette | Fridge, microwave, stovetop, cookware/dishes/utensils
Interior entrance

Reviews

7.6 out of 10

Good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
  • Laundry
    Laundry
  • Breakfast available
    Breakfast available
  • Kitchen
    Kitchen
  • Free WiFi
    Free WiFi

Explore the area

Map
11 rue des magasins, Strasbourg, 67000
  • Place des Halles Shopping Centre
    4 min walk
  • Train Station Square
    9 min walk
  • Place Kléber
    12 min walk
  • Strasbourg (SXB-Strasbourg Intl.)
    22 min drive

Room options

Studio, 1 Double Bed

  • 183 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

Studio, 3 Twin Beds

  • 237 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 3 Twin Beds

Studio, 2 Twin Beds

  • 183 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 2 Twin Beds

Family Studio

  • 323 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

About this property

City Residence Access Strasbourg

Aparthotel in Quartier de la Gare
This smoke-free aparthotel features self parking, laundry facilities, and a 24-hour front desk. WiFi in public areas is free. Other amenities include multilingual staff. Each apartment provides a flat-screen TV with digital channels, plus a kitchen with a refrigerator, a stovetop, and a microwave. Additional amenities include free WiFi, a shower, and a desk. Housekeeping is available once per stay.
City Residence Access Strasbourg offers 56 accommodations with complimentary toiletries and blackout drapes/curtains. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with digital channels. Housekeeping is provided once per stay.

City Residence Access Strasbourg features multilingual staff, laundry facilities, and an elevator. Wireless Internet access is complimentary. Limited onsite parking is available on a first-come, first-served basis (surcharge).

City Residence Access Strasbourg is a smoke-free property.

Buffet breakfasts are available for a surcharge between 7:00 AM and 10:00 AM on weekdays.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 12 per day)
  • Limited onsite parking

Kitchen

  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; EUR 9 for adults and EUR 5 for children

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Laundry

  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Elevator
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Housekeeping (once per stay)
  • Multilingual staff

Location highlights

  • In a historical district
  • In the city center
  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 56 units

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 9 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
If you arrive at the property after hours, you'll need to check in at an alternate location: [1 rue des magasins]
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.10 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 9 for adults and EUR 5 for children
  • Self parking fee: EUR 12 per day
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

City Residence Access Strasbourg Aparthotel
City Residence Access Aparthotel
City Residence Access
City Access Strasbourg
City Residence Access Strasbourg Aparthotel
City Residence Access Strasbourg Strasbourg
City Residence Access Strasbourg Aparthotel Strasbourg

City Residence Access Strasbourg Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 259 out of 1199 reviews" "
Rating 8 - Good. 536 out of 1199 reviews" "
Rating 6 - Okay. 257 out of 1199 reviews" "
Rating 4 - Poor. 97 out of 1199 reviews" "
Rating 2 - Terrible. 50 out of 1199 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Edward

Traveled with group
Liked: Amenities
Staff on front desk were very helpful and spoke excellent english.
Stayed 1 night in Aug 2024

8/10 Good

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
The property was well maintained and the staff extremely helpful. I enjoyed the use of an equipped kitchen with a microwave and hotplates. I think this hotel is underrated and is better than many 3 Star hotels that i have stayed in.
Stayed 3 nights in Jul 2024

10/10 Excellent

TAI

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love the stay. They offer free storage luggage. Highly recommended!!!
Stayed 1 night in Jul 2024

6/10 Okay

Paul

Traveled with family
Disliked: Cleanliness
Decent low budget accommodation.
Apartment style good value accommodation. Main bedroom was good however pull out sofa bed not particularly comfortable.
Stayed 2 nights in Jul 2024

2/10 Terrible

Nigel

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The only upside about this property is its proximity to the train station. The property has no air-conditioning and is rather worn out. The reception was unhelpful, and refused to give us another towel for the room even though the room that was booked for 2 people had only 1 bath towel. Would not recommend and definitely not worth the price.
Stayed 3 nights in Jul 2024

4/10 Poor

Ashley

Traveled with group
Liked: Cleanliness
Disliked: Amenities
The basin plug was broken and the shower door was broken. However, it was clean and the staff are friendly. The breakfast buffet was okay. The apartment was fairly quiet, just a few loud, young German people partying during the wee hours.
Stayed 2 nights in Jul 2024

8/10 Good

Eva

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great position and everything in walking distance.
Stayed 3 nights in Jul 2024

6/10 Okay

Rajeshkumar

Traveled with partner
At booking time it should have stated which hotel was booked The one where we, my partner and I stayed seemed average. Had the choice been given we would have opted for the larger first hotel in the same street which seemed nicer and more modern
Stayed 3 nights in Jun 2024

10/10 Excellent

Elena

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was really nice
Stayed 1 night in Jun 2024

10/10 Excellent

Jacqueline

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Only 10 minutes walk from train station, 15 minutes from the Cathedral, and 25 minutes to the Le Petite France with the canals and beautiful structures
Stayed 2 nights in Jun 2024

2/10 Terrible

Elizaveta

Disliked: Cleanliness, room comfort
Stayed 2 nights in May 2024

8/10 Good

Emma

Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2024

8/10 Good

James

Liked: Property conditions & facilities
My room had a microwave, cooking hob and a refrigerator. Perfect for a self catering holiday.
Stayed 7 nights in May 2024

8/10 Good

Uwe

Liked: Cleanliness, room comfort
This hotel is good value for money. It is very well located near the trains station. We liked that it offered three beds so our family could stay in one room. The hotel is very basic, a bit like a dorm, but offers parking for a small fee.
Stayed 2 nights in Apr 2024

8/10 Good

Mary

Business traveler
Liked: Room comfort
Stayed 4 nights in Apr 2024

2/10 Terrible

Verified traveler

Traveled with group
Liked: Cleanliness
Property is fine but there are issues
Overall the property was fine and specious but there was no warm water in the room. We contacted reception a guy came and said it’ll be fixed in 2 hours which didn’t. Next morning we again had to go and complain finally they gave us the key of adjoining room to use toilet. Overall we missed 1 train and had to catch next one because of this
Stayed 1 night in Mar 2024

10/10 Excellent

Carolina

Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2023

2/10 Terrible

Yulia

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Place to avoid. The worst we ever had. I read reviews but I couldn't believe that it can be that bad in Strasbourg. It's dirty, old, stinky...It's not even safe to stay there ...Sink is broken, water was dripping, even top water smells bad. Dust is everythere. It completly messed up our vacation.
Stayed 4 nights in Dec 2023

6/10 Okay

Jordana

Traveled with family
Disliked: Cleanliness, room comfort
Okay in Strasbourgh
Hotel was well located to the city centre and the shopping area and Christmas markets. The property is old and not very clean. It is big enough though.
Stayed 3 nights in Dec 2023

8/10 Good

Isobel

Traveled with family
Liked: Amenities
This was a good basic hotel, but in need of maintenance. Excellent room size for 3 people, with a good kitchenette. Carrefour supermarket close by which is handy. Parking was off site - but an easy 10 minute walk. Hotel was about 15 minute walk to the centre of town, and close to the large shopping centre.
Stayed 3 nights in Dec 2023

4/10 Poor

Christopher

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This property is in need of repair. The facet in the sink was broken and fell off when we tried to use it and water went all over. The shower head support was falling out of the wall and made it hard to use. The floor was filthy and we had to keep to the window open because it was so hot and there was no temperature control. Everything was in disrepair. The location was good and the staff were friendly but the facility needs a lot of work.
Stayed 3 nights in Nov 2023

8/10 Good

Tracy

Traveled with group
Liked: Cleanliness
Strasbourge
It was clean and the staff were fantastic, especially the young lady that checked us in the afternoon we arrived! The bed we slept it should be replaced. It sunk in the middle and was not very comfortable. I'm sure they could do better on this aspect of the hotel's improvement.
Stayed 2 nights in Oct 2023

8/10 Good

Teresa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I like that we had kitchen and a fridge available in our room. What I did not like was that there was only one small mirror in the room and it was located in the bathroom. I wish they had another mirror, long mirror, so you can see you entire body to check yourself and the clothes you are wearing. Also, there was no room in the bathroom to place make up items and tooth brushes so shelves are needed for that purpose and there is plenty of room for that.
Stayed 3 nights in Oct 2023

2/10 Terrible

Osaro

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Verified traveler

Business traveler
Room clean but in need of upgrade. TV didn’t work. fridge was erratic ( either everything frozen, or defrosted.) Staff helpful and friendly. Location ideal.
Stayed 4 nights in Oct 2023