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Europe Haguenau - Hôtel & Spa

3.0 star property

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Photo gallery for Europe Haguenau - Hôtel & Spa

Couples treatment rooms, sauna, steam room, body treatments
Front of property
Bar (on property)
Premium Room, 1 Queen Bed, Non Smoking, Pool Access | Premium bedding, in-room safe, individually furnished, desk
Meeting facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • 24/7 front desk
  • Bar
  • Room service
  • Air conditioning
  • Parking included

Explore the area

Map
15 avenue du Professeur Rene Leriche, Haguenau, Bas-Rhin, 67500
  • War Memorial
    ‪18 min walk‬
  • Haguenau Municipal Theater
    ‪3 min drive‬
  • St George's Church
    ‪3 min drive‬
  • Strasbourg (SXB-Strasbourg Intl.)
    ‪40 min drive‬

Room options

View all photos for Comfort Room, 1 Queen Bed, Non Smoking, Pool Access

Comfort Room, 1 Queen Bed, Non Smoking, Pool Access | Premium bedding, in-room safe, individually furnished, desk

Comfort Room, 1 Queen Bed, Non Smoking, Pool Access

  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed, Non Smoking, Pool Access

Premium Room, 1 Queen Bed, Non Smoking, Pool Access | Premium bedding, in-room safe, individually furnished, desk

Premium Room, 1 Queen Bed, Non Smoking, Pool Access

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Duplex, 1 King Bed with Sofa bed, Non Smoking, Hot Tub

Premium Duplex, 1 King Bed with Sofa bed, Non Smoking, Hot Tub | Jetted tub

Premium Duplex, 1 King Bed with Sofa bed, Non Smoking, Hot Tub

  • 516 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Junior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Pool Access

Premium bedding, in-room safe, individually furnished, desk

Junior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Pool Access

  • 258 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

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Exterior

Kyriad Direct Haguenau

  • Pet friendly
  • Parking included
  • Free WiFi
  • Breakfast available
3.9 out of 5, Good, (393)
The price is $56
per night
$64 total
includes taxes & fees
Mar 8 - Mar 9
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About this property

Europe Haguenau - Hôtel & Spa

3-star Haguenau hotel close to Haguenau Historic Museum
Along with a full-service spa, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a sauna, and a conference center are onsite. Housekeeping is available once per stay.
Europe Haguenau - Hôtel & Spa offers 52 accommodations with safes and complimentary bottled water. Each accommodation is individually furnished. Beds feature premium bedding. 40-inch flat-screen televisions come with premium cable channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered once per stay and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa La Canopée has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, facials, and body scrubs. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Europe Haguenau - Hôtel & Spa features a full-service spa and a sauna. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

3 meeting rooms are available. This business-friendly hotel also offers spa services, a terrace, and multilingual staff. For a surcharge, an area shuttle within 100 meters is available to guests. Onsite self parking is complimentary.

Europe Haguenau - Hôtel & Spa is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Chez Ernest - This restaurant specializes in local cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge) up to 100 m
  • Free extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; EUR 16.50 for adults and EUR 8 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Chez Ernest

Things to do

  • Full-service spa
  • Sauna

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (once per stay)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Conference center

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1982
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 15
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 15

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from August 28 to August 29:
  • Dining venue(s)
The following facilities are closed on Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: EUR 200 per stay
  • A tax is imposed by the city: EUR 1.00 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 16.5 for adults and EUR 8 for children
  • Early check-in fee: EUR 15 (subject to availability)
  • Late check-out fee: EUR 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 16 years old are not allowed in the spa

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Europe Hotel Restaurant Haguenau
Europe Restaurant Haguenau
Hotel Europe Restaurant
Europe Hotel Restaurant
Europe Haguenau & Spa Haguenau
Europe Haguenau - Hôtel & Spa Hotel
Europe Haguenau - Hôtel & Spa Haguenau
Europe Haguenau - Hôtel & Spa Hotel Haguenau

Europe Haguenau - Hôtel & Spa Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 180 out of 442 reviews
Rating 8 - Good. 161 out of 442 reviews
Rating 6 - Okay. 64 out of 442 reviews
Rating 4 - Poor. 27 out of 442 reviews
Rating 2 - Terrible. 10 out of 442 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Stéphanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Stéphanie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Marc

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Jeremy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Mrs Joanna

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The staff at this hotel were brilliant and very welcoming. The room was exactly as advertised and the whirlpool was a great novelty for the children. The only negative was breakfast; it was very expensive and had a poor selcction - especially for children. It’s also worth noting that the pool is not available to under 16s.
Stayed 1 night in Aug 2024

10/10 Excellent

Jonatan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Wiltrud

Stayed 1 night in Jun 2024

10/10 Excellent

Johan

Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, nice spa!
Stayed 1 night in Dec 2023

4/10 Poor

ERIC

Stayed 2 nights in Nov 2023

10/10 Excellent

Benoît

Stayed 1 night in Nov 2023

10/10 Excellent

caroline

Stayed 2 nights in Nov 2023

8/10 Good

Alexandre

Stayed 1 night in Nov 2023

8/10 Good

CLARISSE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A refaire
Agréablement surprise pour tous les services relatifs à l'hôtel : très bon accueil. Réception toujours quelqu'un de disponible même la nuit. Petit déjeuner très bon et pour tous les goûts.
Stayed 1 night in Oct 2023

4/10 Poor

Marie-Helen

Traveled with partner
We had a generator starting every fifteen minutes for two minutes, all night long under our closed window. When I made the remark that we didn’t sleep well, the clerk said “next time we will put you in an another room”
Stayed 1 night in Oct 2023

10/10 Excellent

nadine

Stayed 1 night in Oct 2023

10/10 Excellent

Klaus

Stayed 3 nights in Sep 2023

10/10 Excellent

Olivier

Stayed 5 nights in Aug 2023

8/10 Good

Morten

Stayed 1 night in Jul 2023

10/10 Excellent

Marcel

Stayed 2 nights in Jul 2023

10/10 Excellent

jaillet

Stayed 8 nights in Jun 2023

10/10 Excellent

Pierre-Yves

Stayed 3 nights in Jun 2023

10/10 Excellent

guillaume

Stayed 1 night in Jun 2023