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Hotel Arok

3.0 star property
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Photo gallery for Hotel Arok

Premium bedding, in-room safe, desk, soundproofing
Library
Lobby lounge
Front of property - evening/night
Daily buffet breakfast (EUR 16 per person)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Laundry
  • 24/7 front desk
  • Pet friendly
$123
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
7- 8 Place de la gare, Strasbourg, Bas-Rhin, 67000
  • Train Station Square
    ‪1 min walk‬
  • Strasbourg Cathedral
    ‪14 min walk‬
  • Strasbourg Christmas Market
    ‪14 min walk‬
  • Strasbourg (SXB-Strasbourg Intl.)
    ‪14 min drive‬

Room options

View all photos for Superior Twin Room

Superior Twin Room | Premium bedding, in-room safe, desk, soundproofing

Superior Twin Room

8.4 out of 10
Very good
(8 reviews)
  • 172 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Luxury Twin Room

Premium bedding, in-room safe, desk, soundproofing

Luxury Twin Room

  • 226 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Chambre Double Standard Annexe

Chambre Double Standard Annexe | Premium bedding, in-room safe, desk, soundproofing

Chambre Double Standard Annexe

8.0 out of 10
Very good
(1 review)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Chambre Double Supérieure Annexe 1 lit double ou 2 lits jumeaux

Chambre Double Supérieure Annexe 1 lit double ou 2 lits jumeaux | Premium bedding, in-room safe, desk, soundproofing

Chambre Double Supérieure Annexe 1 lit double ou 2 lits jumeaux

8.0 out of 10
Very good
(1 review)
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Luxury Double Room

Luxury Double Room | Premium bedding, in-room safe, desk, soundproofing

Luxury Double Room

9.6 out of 10
Exceptional
(11 reviews)
  • 224 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | Premium bedding, in-room safe, desk, soundproofing

Superior Double Room

9.2 out of 10
Wonderful
(15 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room | Premium bedding, in-room safe, desk, soundproofing

Standard Double Room

9.4 out of 10
Exceptional
(20 reviews)
  • 140 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Chambre Double Luxe Annexe

Chambre Double Luxe Annexe | Premium bedding, in-room safe, desk, soundproofing

Chambre Double Luxe Annexe

  • 344 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel Arok

3-star hotel in Quartier de la Gare
Along with a fitness center, this smoke-free hotel has a bar/lounge and a sauna. WiFi in public areas is free. Other amenities include a coffee shop/cafe, dry cleaning, and a 24-hour front desk.
Hotel Arok offers 58 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include complimentary toiletries and hair dryers. This Strasbourg hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a sauna and a fitness center.
Hotel Arok features a sauna and a fitness center. The hotel offers a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This eco-certified hotel also offers a library, a terrace, and an arcade/game room.

Hotel Arok is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 10:30 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking available (EUR 20 per day); discounts available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 16 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Arcade/game room
  • Gym
  • Library
  • Sauna
  • TV in common areas

Family friendly

  • Arcade/game room
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • Bathroom emergency pull cord
  • Elevator
  • Front entrance ramp
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 80-inch flat-screen TV

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 18 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.87 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 16 for adults and EUR 10 for children
  • Nearby parking fee: EUR 20 per day (656 ft away)
  • Pet fee: EUR 18 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
A car is not required for transportation to and from this property

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

HOTEL AROK Strasbourg
HOTEL AROK Hotel
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AROK Strasbourg
AROK
Hotel HOTEL AROK Strasbourg
Strasbourg HOTEL AROK Hotel
Hotel HOTEL AROK
HOTEL AROK Strasbourg
AROK Strasbourg
AROK
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Strasbourg HOTEL AROK Hotel
HOTEL AROK Strasbourg
AROK Strasbourg
Hotel HOTEL AROK Strasbourg
Strasbourg HOTEL AROK Hotel
Hotel HOTEL AROK
AROK

Hotel Arok Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 675 out of 1005 reviews
Rating 8 - Good. 269 out of 1005 reviews
Rating 6 - Okay. 37 out of 1005 reviews
Rating 4 - Poor. 14 out of 1005 reviews
Rating 2 - Terrible. 10 out of 1005 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Yevgeny

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in May 2025

8/10 Good

David

Stayed 4 nights in May 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Charmian

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Rooms very small, air conditioning is room very poor.
Stayed 2 nights in May 2025

8/10 Good

LORILEE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is right across from the train station so was excellent for our purpose as we were connecting between trains.
Stayed 1 night in May 2025

10/10 Excellent

AnneMarie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great spot for a stay in Strasbourg

Great location for a stay in Strasbourg, rooms & breakfast very nice and excellent staff
Stayed 1 night in May 2025

8/10 Good

MARINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and centrally located hotel. Good for the standards, lovely bar and great breakfast buffet.
Stayed 3 nights in Apr 2025

10/10 Excellent

Louise

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing hotel. Sparkly clean, quirky and such friendly helpful staff. We loved our room, the lounge & bar were welcome. Breakfast was great. Hot drinks available 24/7 Great choice of local restaurants. Easy to access city centre. Highly recommended
Stayed 6 nights in Mar 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Close to train station and you can walk everywhere
Stayed 3 nights in Mar 2025

10/10 Excellent

Christin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the Hotel Arok. The location was convenient, right across from the train station. Breakfast was outstanding, with many excellent selections. Staff were helpful and kind. Beds were ok, could be a little softer for my taste. Room was a little too warm for me (winter time). We would definitely recommend this hotel.
Stayed 4 nights in Dec 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in a perfect location

A lovely hotel in a great location opposite the station. Nice area at reception with complimentaries too. The room was spacious, clean and well equipped and the staff were all great too.
Stayed 1 night in Feb 2025

8/10 Good

Christian, Virginia Beach

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Tanko

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

SAWA

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Hassan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For 3 stars it was a nice boutique hotel. My only comment was the room, it was spacious and clean however you can hear water running through the plumbing system anytime any room is using the bathroom. This didn’t matter during the day, but at night it can get annoying.
Stayed 4 nights in Dec 2024

10/10 Excellent

Dao

Stayed 2 nights in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

Philippe, Surrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good except there’s no easy way to quickly park in front of the hotel and drop the luggage
Stayed 2 nights in Dec 2024

8/10 Good

Zoe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, quiet and polite staff. We only stayed 1 night so cannot comment too much on the hotel. Bed was very comfy but the water pressure was not amazing although always hot Would stay again
Stayed 1 night in Dec 2024

10/10 Excellent

david

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location near train Station but also super close to Petite France & Centre City. Lobby was comfortable & chic with great guest experience & cozy
Stayed 1 night in Dec 2024

10/10 Excellent

H, Waynesville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did a self-planned Christmas Markets tour in 2024. Because we were travelling by train, our first criteria in finding a hotel was to be close to the train station so we would not need to drag our luggage a great distance. This location was perfect. Th hotel was great, staff was extremely attentive, breakfast was very good. Highly recommended.
Stayed 3 nights in Dec 2024

10/10 Excellent

PHUOC, Garden Grove

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Nicholas

Stayed 1 night in Dec 2024

10/10 Excellent

Montika

Liked: Staff & service
Stayed 2 nights in Dec 2024

8/10 Good

Andrew, Tunbridge Wells

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, good location, nice hotel, rooms are a good size. The all day pantry is a great idea, so tea, coffee and snacks all the time. Its often busy at reception with one person manning the whole area. I had some difficulties before we arrived with regard to some confusion over the booking and the staff were not very helpful in their response. However, it seemed that in the end the issue was resolved by the time we arrived (but without any clear communication to confirm this). I would go back, overall a great stay, just some niggling things really...
Stayed 3 nights in Dec 2024