Along with a meeting room, this smoke-free hotel has concierge services and a 24-hour front desk. WiFi in public areas is free. Additionally, free newspapers, tour/ticket assistance, and a front-desk safe are onsite.
Hotel des Arts offers 24 accommodations with complimentary toiletries. Flat-screen televisions come with satellite channels. Bathrooms include showers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Hotel des Arts features multilingual staff, tour/ticket assistance, and concierge services. Public areas are equipped with complimentary wireless Internet access. This Strasbourg hotel also offers complimentary newspapers in the lobby and a front-desk safe.
Hotel des Arts is a smoke-free property.
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Languages
Chinese (Mandarin), English, French, German
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
24-hour offsite parking (EUR 22 per day); discounts available
Street parking available
Food and drink
Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: EUR 9.50 per person
Conveniences
24-hour front desk
Free newspapers in lobby
Luggage storage
Safe at front desk
Guest services
Concierge services
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Business services
Meeting room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
More
1 building
3 floors
Banquet hall
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer (on request)
Private bathroom
Shower
Towels provided
Entertainment
Flat-screen TV with satellite channels
More
Air conditioning (climate-controlled)
Desk
Iron/ironing board on request
Phone
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of EUR 12 per pet, per night
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.10 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for continental breakfast: approximately EUR 9.50 per person
Nearby parking fee: EUR 22 per day(984 ft away; open 24 hours)
Pet fee: EUR 12 per pet, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
We should mention
This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
National rating
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
Property is also known as
des Arts Strasbourg
Hotel des Arts Strasbourg
Hotel Arts Strasbourg
Arts Strasbourg
Hotel des Arts Hotel
Hotel des Arts Strasbourg
Hotel des Arts Hotel Strasbourg
Hotel des Arts Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The property is perfect for a visit but not a long stay. The room had old furniture (Closet) and the art isn’t that much. The bathrooms are small and don’t provide basic amenities like blow dryer, shoe horns, shampoo or soaps. The cost fits the room. The AC needs to be cleaned due to the musty smell it creates in the room. The bed mattress was old and worn out.
Hotel des Arts is a great little hotel and base to explore this beautiful location. Right in the heart of the old town, with beautiful walks surrounding the area and lots of excellent restaurants nearby. Cute little rooms, very clean and well presented. Very friendly and helpful staff. Some may find rooms a little on the small side, but perfect for one person or a couple for a short stay.
Very friendly and welcoming staff. Great customer service!
In the heart of the historical center, at one of the most romantic squares in Strasbourg. Close to many sightseeings, good restaurants and the river. Top location for people exploring the historical part by walking. We have parked our car in the parking across the river.
Yana
Stayed 1 night in Sep 2024
6/10 Okay
stephen
Aug 13, 2024
Not unless it's a last resort.
Due to road works, getting to the hotel and finding parking nearby was a nightmare. We called the hotel in the early evening to let them know we wouldn't get to the hotel before late evening. After having to call three times someone finally picked up and said there was someone there 24 hours. When we arrived in Strasbourg and tried to make our way to the hotel all of the road works going on meant it took us about 40 minutes - although we had called the hotel earlier he had not warned us of the issue we would have. Then when we finally just winged it and fell lucky to park near the hotel we called to ask where we should park as the Hotels.com site said parking was available nearby. Again we had to ring four times before we got a response. He was not at all helpful. We ended up asking a guy on the street and just parked on the street hoping for the best and not to be towed. When we got to the hotel the front desk guy was clearly the guy who I had spoken to on the phone. He was very aloof, not very knowledagble and also seemed not very knowledagble about the city either. Disappointing! The hotel was old and so I set my expectations at a low level. The location was great, close to all historic sites and in a lovely busstling square. The room was tiny - really for one person not two. The room was not very clean - carpets not vacuumed and hair around the bathroom. Bed was comfortable and seemed clean. If you are a couple looking to have a nice stay in Strasbourg, choose elsewhere.
Très bien situé, près de tout ! Chambre un peu petite, mais somme toute confortable.
Carolane
Stayed 2 nights in Jul 2024
8/10 Good
Maria
Traveled with family
Jun 18, 2024
Liked: Staff & service
I was delighted with the location. Right in the heart of wonderful old buildings, restaurants and the cathedral. The hotel was adequate. It had well used furniture, a unique bathroom but the bed was comfortable.
We got almost no sleep, it was very loud all night. The walls are paper thin so you can hear everything your neighbors are doing and people in the halls, and people in the street. The bed was very very very small and uncomfortable. The room was tiny and the bathroom was ridiculously small. The water from the shower had an awful smell. There is no parking very close to the hotel like it mentions, it’s a 10 minute walk away and more than €20 a night. The staff was nice but that is the only nice thing about this hotel.
Absolutely wonderful stay. The bed was very comfortable and we enjoyed the natural light in the room. The customer service was amazing; my husband became ill and they were creative in helping accommodate his needs. Thanks so much!
The second you walk in you are greeted by cobwebs and a terrible smell. You need to walk down a stinky narrow hallway just be turn the corner and be greeted by someone at the “front desk” who is not trying to helpful at all. This also explains why the phone was never answered when we tried calling earlier in the day. After the unpleasant beginning we held out hope that the room would be fine, and that is all that matters. However, the bathroom was infested with spiders, and the entire room looked dilapidated and dirty. The only positive is that the bedding did look clean. However, the bathroom was unusable. We canceled our booking then and there and found a new spot to stay. I’d recommend not giving this place a chance if you wouldn’t be willing to tolerate well below standard cleanliness.
What a great service and staff. The two ladies that helped were wonderful and caring / helpful.
We lived the hotel. Highly recommended for a great location and service. Thank you.
Amazing location right in the center of the old city, around the corner from the cathedral and a block from the river. Even though the plaza in front of the hotel was filled with crowded with noisy tourists, inside our room was as quiet as can be. The only negative - and it's a minor one at best - is the room was permeated with the smell of cologne, perhaps to hide tobacco odor? By the second day, either the smell went away or I stopped noticing it. But overall, we had a very positive experience at the hotel, and the location really couldn't be beat.