4/10 Poor
Ann, Seattle
Jun 18, 2016
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Disappointing
We had planned to stay four nights but left after two because of lousy service and bad location. We had paid more than $1,000 in advance to stay at this place and thought it would not be too much to ask to have coffee brought up to the room in the morning (since there was no coffee maker). One of the very young women who seemed to be running the place said she would bring it at 7 a.m. but never did. My husband went down to ask about it at 7:30 but the young woman said she was "busy." We had a couple more similar misunderstandings and made arrangements to go elsewhere. It was very expensive -- of course we did not get any refund -- but we wanted to enjoy the last few days of our time in France.
We also realized we made a huge mistake in staying on the outskirts of town rather than closer to the cathedral and the Petite France area. It might be OK if the weather had been good -- it is next to a beautiful park full of storks -- but it rained every day and was cold while we were there.