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Festival Courtyard Inn

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Festival Courtyard Inn

Single Room | Blackout drapes, iron/ironing board, free WiFi, bed sheets
Exterior
Double Room | Blackout drapes, iron/ironing board, free WiFi, bed sheets
Shower, free toiletries, towels
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet friendly
  • Air conditioning
  • Free WiFi

Explore the area

Map
1144 Ontario St, Stratford, ON, N5A 6Z3
  • Stratford Country Club
    18 min walk
  • Queens Park
    3 min drive
  • Festival Theatre
    4 min drive
  • Kitchener, ON (YKF-Region of Waterloo Intl.)
    45 min drive

Room options

View all photos for Double Room

Double Room | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Single Room

Single Room | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Single Room

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Quality Inn & Conference Centre Festival

Pool
Pet friendly
Parking included
Free WiFi
3.6 out of 5, Good, (579)
The price is $81
per night
$95 total
includes taxes & fees
Jan 7 - Jan 8
Quality Inn & Conference Centre Festival

About this property

Festival Courtyard Inn

Stratford hotel with restaurant
This smoke-free hotel features a restaurant, a bar/lounge, and a 24-hour front desk. Self parking is free. Housekeeping is available on request.
Festival Courtyard Inn offers 40 air-conditioned accommodations with complimentary toiletries and blackout drapes/curtains. Flat-screen televisions are featured in guestrooms. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered on request and irons/ironing boards can be requested.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Onsite self parking is complimentary.

Festival Courtyard Inn is a smoke-free property.

Festival Courtyard Inn has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (on request)

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between November 1 and May 15.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 45.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 45.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

Festival Inn
Festival Courtyard Inn Hotel
Festival Courtyard Inn Stratford
Festival Courtyard Inn Hotel Stratford

Festival Courtyard Inn Reviews

Reviews

6.8
Rating 10 - Excellent. 58 out of 235 reviews" "
Rating 8 - Good. 64 out of 235 reviews" "
Rating 6 - Okay. 45 out of 235 reviews" "
Rating 4 - Poor. 39 out of 235 reviews" "
Rating 2 - Terrible. 29 out of 235 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Arkady

Stayed 1 night in Aug 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was comfy and clean. Amenities was just what I needed for a night away
Stayed 1 night in Sep 2024

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Met all of our needs. Thank you
Stayed 1 night in Sep 2024

6/10 Okay

Douglas

Liked: Cleanliness
This is the second time I've stayed here. It is very basic. Pretty much a bed and bathroom. But it is clean, quiet, relatively inexpensive and convenient to downtown Stratford.
Stayed 2 nights in Sep 2024

4/10 Poor

Anita

Shabby. Was not told at checkin that cleaning had to be requested. Then I was grilled about what level of cleaning I wanted (just towel change and empty the one tiny wastebasket or a full cleaning. The shower had great water pressure.
Stayed 3 nights in Sep 2024

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are spacious and very clean
Stayed 2 nights in Sep 2024

6/10 Okay

Tara

On the positive side, my bed was very comfortable! But for the carpet with a couple of stains, the room was clean. The shower was a walk-in so that was a plus also but a grab bar beside the toilet for people who need help with accessibility should be something management should highly take in to consideration. Getting into the room was a bit of a challenge, I have mobility issues so it was a big step to get up and in. The real issue was when you took that first step into the room there was a big soft spot in the floor. Except for the bathroom area, the carpeted floor was uneven when walking, felt spongey. We felt as if we might go through in certain areas. Where our room was located, the driveway had a huge pot hole. So if you arrived in the evening you would surely go into as it is pretty much in the middle of the road and could cause damage to your car.
Stayed 1 night in Sep 2024

10/10 Excellent

lise

Traveled with family
Liked: Cleanliness, staff & service
There was a slight odour in the room.
Stayed 1 night in Sep 2024

8/10 Good

Vasi

Stayed 1 night in Aug 2024

6/10 Okay

rick

Business traveler
Liked: Staff & service, room comfort
Good value
Decent room for the price. Motel rooms are not as nice as the Quality Inn that is part of same property. But they are quieter due to being single story walkout, so no hallway noise.
Stayed 1 night in Sep 2024

8/10 Good

Serge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needs TLC
Looks better on site than reality. Needs TLC.
Stayed 1 night in Aug 2024

10/10 Excellent

Mansoor

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2024

2/10 Terrible

Kathryn, Windsor

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
rooms were very musty smelling, obviously had not been used in a while Complained and were given rooms in their Quality suites (their property next door)
Stayed 1 night in Aug 2024

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities
It exceeded all my expectations. How terrific to find an affordable place to.stay in Stratford !
Stayed 2 nights in Aug 2024

4/10 Poor

Sandra

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Both this property and the adjacent Quality Inn & Conference Centre are disasters. There's no signage for the Festival Courtyard Inn, and we drove around the pothole-filled parking lot looking for the reception area. We finally found what looked like an office for the Conference Centre and were told that we could check in there, but were warned that both the restaurant and the bar were "temporarily" closed. When we got to our room, we were shocked by the condition of the windows, which needed a lot more than a new coat of paint - more like total replacement, as the wood was obviously rotting. Inside, the room was a huge disappointment, looking NOTHING like any of the rooms displayed online. The only furniture was the bed, one night table, and a dresser, but there was a huge empty space by the window. The bedspread was badly stained, as were the threadbare towels. The 2 soaps that were provided were more like tokens than bars. The bathroom mirror (the only mirror in the room) had water and, um, other marks all over it, and there was a big handprint clearly visible on the TV screen. I understand that the Conference Centre is being "renovated" - there were signs of construction activity here and there - but it appeared to me that it would be faster and easier just to demolish the entire property and rebuild. The once-proud Festival Inn, where I stayed many times in better times, is now a sad eyesore, and I would never spend another night at the Festival Courtyard Inn.
Stayed 1 night in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Great owners
Stayed 1 night in Aug 2024

6/10 Okay

Peter

Traveled with family
Disliked: Property conditions & facilities
Festival Court Review
The signage for the office was nonexistent so we drove around the building to try to find it. In order to get into our room, we had to walk around a huge weed that was jutting out into the sidewalk. The bathroom door could not close. There was no recycling container. The shower door needed cleaning. On the positive side, the beds were comfortable and the fridge and coffeemaker were very good! We were happy to see and use the USB port.
Stayed 1 night in Aug 2024

8/10 Good

Judy-Anne

Traveled with family
Liked: Staff & service
Nice, clean, 30 minute walk to Festival on sidewalk, near shopping mall and restaurants. Staff very friendly and helpful. Great price. Nice indoor pool.
Stayed 1 night in Aug 2024

6/10 Okay

Linda

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Irene

Traveled with family
Disliked: Cleanliness, amenities
Room is very musty. Need to air it out / get rid of carpet. No heater in bed area can’t open front window. Bathroom had been upgraded. So looks like they’re working on things. No staff in the front area (sign said away for 10 minutes but not what time they left) but computers were on and paperwork left out in the open . Not good for privacy. Then both staff came back same time well after ten minutes.
Stayed 1 night in Aug 2024

2/10 Terrible

Colin

Disliked: Cleanliness, staff & service, property conditions & facilities
It should be condemned. It's unfit for human habitation.
Stayed 1 night in Aug 2024

8/10 Good

Cynthia

Liked: Staff & service
Stayed 4 nights in Aug 2024

4/10 Poor

David

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed a whole week but did not get any room service until we complained 2 days in a row (that was the 4th and 5th day). We kept getting promises of clean towels/linens but nothing happened until the morning of the 6th day. The setting was quiet. We do not plan to use this facility again due to the lack of response on the part of the staff and condition of the facility.
Stayed 7 nights in Aug 2024

10/10 Excellent

Lisa

Liked: Cleanliness
Stayed 2 nights in Aug 2024

2/10 Terrible

Christopher

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
Very disappointed in the quality of the hotel considering the price per night. The toilet was black and had looked like it had never been cleaned. The water was leaking in the bathroom so the floor was constantly wet. The entire room smelt like mold and cigarettes. There were dead flies all over the room. The door frame looked like it had been kicked in before so the door didn’t close properly creating an unsafe environment. Stay away and find somewhere else.
Stayed 1 night in Aug 2024