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Mercer Hotel Downtown, BW Premier Collection

3.5 star property

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Photo gallery for Mercer Hotel Downtown, BW Premier Collection

Lunch, dinner and brunch served
Exterior
Standard Room, 1 King Bed, Non Smoking, Fireplace (No Elevator Access) | Individually decorated, individually furnished, iron/ironing board
Standard Room, 1 King Bed, Non Smoking, Fireplace (No Elevator Access) | Bathroom | Designer toiletries, hair dryer, towels, soap
Standard Room, 1 King Bed, Non Smoking, Fireplace (No Elevator Access) | Room amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
The current price is $143
includes taxes & fees
May 14 - May 15

Explore the area

View in a map
104 Ontario Street, Stratford, ON, N5A 3H2
  • Place, Stratford City Hall
    ‪3 min walk‬
  • Place, Avon Theatre
    ‪5 min walk‬
  • Place, Festival Theatre
    ‪15 min walk‬
  • Airport, London, ON (YXU-London Intl.)
    ‪51 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Refrigerator, City View (No Elevator Access)

Standard Room, 2 Queen Beds, Refrigerator, City View (No Elevator Access) | Individually decorated, individually furnished, iron/ironing board

Standard Room, 2 Queen Beds, Refrigerator, City View (No Elevator Access)

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking (No Elevator Access)

Standard Room, 1 King Bed, Non Smoking (No Elevator Access) | Individually decorated, individually furnished, iron/ironing board

Standard Room, 1 King Bed, Non Smoking (No Elevator Access)

9.0 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Fireplace (No Elevator Access)

Standard Room, 1 King Bed, Non Smoking, Fireplace (No Elevator Access) | Individually decorated, individually furnished, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Fireplace (No Elevator Access)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Room, 1 King Bed, Non Smoking (No Elevator Access;Walk-in Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (No Elevator Access)

  • Sleeps 2
  • Free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (No Elevator Access)

  • Sleeps 2
  • Free WiFi

Standard Room, 2 Queen Beds, Refrigerator & Microwave, City View (No Elevator Access)

  • Sleeps 4
  • Free WiFi

1 King Bed, Non-Smoking, Soaker Tub, Work Space, Mini Fridge, Walk In Shower, No Elevator Access

  • Sleeps 2
  • Free WiFi

Standard King Room

  • Sleeps 2
  • Free WiFi

View all photos for Room 1 King Bed Non-Smoking Soaker Tub Work Space Mini Bar Mini Fridge Walk in Shower

Individually decorated, individually furnished, iron/ironing board

Room 1 King Bed Non-Smoking Soaker Tub Work Space Mini Bar Mini Fridge Walk in Shower

  • Sleeps 2
  • Free WiFi

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About this property

Mercer Hotel Downtown, BW Premier Collection

3.5-star Stratford hotel close to Festival Theatre
This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. WiFi in public areas is free. Additionally, self parking, express check-out, and tour/ticket assistance are onsite.
Mercer Hotel Downtown, BW Premier Collection offers 14 accommodations with coffee/tea makers and designer toiletries. Each accommodation is individually furnished and decorated. 50-inch flat-screen televisions come with premium cable channels.

Bathrooms include complimentary toiletries, hair dryers, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Stratford hotel also offers tour/ticket assistance, room service (during limited hours), and express check-out. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Mercer Hotel Downtown, BW Premier Collection is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 8:00 AM and 11:00 AM and on weekends between 9:00 AM and 11:00 AM.
Mercer Hotel Downtown, BW Premier Collection has a restaurant serving brunch, lunch, and dinner.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (CAD 17 per night)
  • Limited onsite self parking

Food and drink

  • Cooked-to-order breakfast available for a fee 8:00 AM to 11:00 AM on weekdays and 9:00 AM to 11:00 AM on weekends; CAD 9 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Mercer Hall

Family friendly

  • Mini-fridge

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM

Early check-in subject to availability

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Late check-out subject to availability

Late check-out fee: CAD 29.99

Express check-out available

Special check-in instructions

The front desk is open daily from noon - 10:00 PM

Front desk staffed during limited hours

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CAD 50.00 per accommodation, per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

Children and extra beds

Children are welcome

2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for CAD 49.99 per stay

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 9 to 15 per person
  • Uncovered self parking fee: CAD 17.00 per night
  • Pet fee: CAD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: CAD 29.99 (subject to availability)
  • Rollaway bed fee: CAD 49.99 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards

We should mention

This property does not have elevators

Property is also known as

Mercer Hall Inn Stratford

Mercer Hall Inn

Mercer Hall Stratford

Mercer Hall

Mercer Hall Hotel Stratford

Mercer Hall Inn Restaurant

Mercer Hotel Downtown, BW Premier Collection Hotel

Mercer Hotel Downtown, BW Premier Collection Stratford

Mercer Hotel Downtown, BW Premier Collection Hotel Stratford

Mercer Hotel Downtown, BW Premier Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 410 out of 737 reviews
Rating 8 - Good. 256 out of 737 reviews
Rating 6 - Okay. 50 out of 737 reviews
Rating 4 - Poor. 17 out of 737 reviews
Rating 2 - Terrible. 4 out of 737 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Pat

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, cozy bed, quiet room
Stayed 1 night in Feb 2026

10/10 Excellent

Darcy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great spot! Excellent location, the bar & restaurant on the ground floor is great, room was comfortable, and staff were friendly!
Stayed 1 night in Jan 2026

10/10 Excellent

Yi-Ting

Stayed 1 night in Jan 2026

10/10 Excellent

Patricia

Stayed 2 nights in Jan 2026

10/10 Excellent

Deborah E.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the room. I had stayed preciously and since then they have renovated and it’s lovely. Nice bathtub clean. But they should put in better toilet paper!!! 1 ply doens’t cut it
Stayed 1 night in Jan 2026

10/10 Excellent

Megan Lisa

Stayed 1 night in Jan 2026

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Great all around.
Stayed 1 night in Jan 2026

10/10 Excellent

Prerana, Toronto

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Big spacious clean rooms.close to train station.
Stayed 3 nights in Dec 2025

10/10 Excellent

Mehran

Stayed 1 night in Jan 2026

10/10 Excellent

Shizhuo

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Dec 2025

10/10 Excellent

Marc

Liked: Cleanliness, amenities, property conditions & facilities
Great place, great experience. Would go back here again.
Stayed 1 night in Dec 2025

10/10 Excellent

Aveleigh

Stayed 1 night in Dec 2025

10/10 Excellent

Olivia

Stayed 1 night in Dec 2025

10/10 Excellent

Leanne

Traveled with group
Liked: Cleanliness, staff & service, amenities
Staff were friendly, room was really nice and a great location right on the Main Street in pretty Stratford!
Stayed 1 night in Dec 2025

10/10 Excellent

Hilary

Traveled with partner
Liked: Cleanliness, property conditions & facilities
N/A
Stayed 1 night in Nov 2025

10/10 Excellent

Matt

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Excellent customer service !!!
Stayed 1 night in Nov 2025

10/10 Excellent

Austin

Stayed 1 night in Nov 2025

10/10 Excellent

Raymond

Stayed 2 nights in Nov 2025

10/10 Excellent

Rob

Stayed 1 night in Nov 2025

10/10 Excellent

Lyn

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was beautiful, the food was fantastic and the staff were very friendly and helpful. Can’t wait to go back!
Stayed 2 nights in Nov 2025

10/10 Excellent

Kristine, Newmarket

Stayed 2 nights in Nov 2025

10/10 Excellent

Melodee

Stayed 1 night in Nov 2025

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Great room and location.
Stayed 1 night in Oct 2025

8/10 Good

Calvin

Stayed 1 night in Nov 2025

8/10 Good

Douglas

Liked: Cleanliness, staff & service
Dinner was very good.
Stayed 1 night in Nov 2025