Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Stratford hotel also offers tour/ticket assistance and express check-out. Limited onsite parking is available on a first-come, first-served basis (surcharge).
Mercer Hotel Downtown, BW Premier Collection is a smoke-free property.
Mercer Hotel Downtown, BW Premier Collection offers 14 accommodations with iPod docking stations and coffee/tea makers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with premium cable channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Refrigerators and irons/ironing boards can be requested. Housekeeping is provided daily.
Free self parking
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Cooked-to-order breakfasts are available for a surcharge on weekdays between 8:00 AM and 11:00 AM and on weekends between 9:00 AM and 11:00 AM.
Mercer Hotel Downtown, BW Premier Collection has a restaurant serving brunch, lunch, and dinner.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time ends at 10:00 PM
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-out time is 11:00 AM
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted.
For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions.
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Debit cards not accepted
Staffed front desk
Carbon monoxide detector
Smoke detector
Service animals are allowed
Service animals are exempt from fees/restrictions
Front desk opens daily at noon
Front desk closes daily at 10:00 PM
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Masks are compulsory at the property
Contactless food service / room service is available
Reservation is not required for facilities onsite
Property is cleaned with disinfectant
Property follows sanitization practices of Ecolab (3rd party expert - Global)
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Mobile key entry is not available
Food service has been amended for enhanced safety
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Children stay free - maximum age 12
Social distancing measures are in place
Contactless check-in is available
No cribs (infant beds) available
No elevators
Property confirms they are implementing enhanced cleaning measures
Children stay free
Individually-wrapped food options are not available
Number of children who can stay free - 2
No gap period between guest stays
Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.