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Mercer Hotel Downtown, BW Premier Collection

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercer Hotel Downtown, BW Premier Collection

Standard Room, 2 Queen Beds, Refrigerator, City View (No Elevator Access) | Individually decorated, individually furnished, iron/ironing board
Standard Room, 1 King Bed, Non Smoking (Walk-in Shower) | Bathroom | Designer toiletries, hair dryer, towels, toilet paper
Exterior
Daily cooked-to-order breakfast for a fee
Lunch, dinner and brunch served

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Parking available
  • Pet friendly
  • Breakfast available
  • Housekeeping
  • Air conditioning

Explore the area

Map
104 Ontario Street, Stratford, ON, N5A 3H2
  • Stratford City Hall
    3 min walk
  • Avon Theatre
    4 min walk
  • Studio Theatre
    4 min walk
  • London, ON (YXU-London Intl.)
    49 min drive

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking (Walk-in Shower)

Standard Room, 1 King Bed, Non Smoking (Walk-in Shower) | Bathroom | Designer toiletries, hair dryer, towels, toilet paper

Standard Room, 1 King Bed, Non Smoking (Walk-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (No Elevator Access)

Individually decorated, individually furnished, iron/ironing board

Standard Room, 1 King Bed, Non Smoking (No Elevator Access)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub (No Elevator Access)

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (No Elevator Access) | Individually decorated, individually furnished, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (No Elevator Access)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator, City View (No Elevator Access)

Standard Room, 2 Queen Beds, Refrigerator, City View (No Elevator Access) | Individually decorated, individually furnished, iron/ironing board

Standard Room, 2 Queen Beds, Refrigerator, City View (No Elevator Access)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Best Western Plus The Arden Park Hotel

Pool
Pet friendly
Parking included
Free WiFi
4.5 out of 5, Wonderful, (1081)
The price is $120
per night
$141 total
includes taxes & fees
Dec 11 - Dec 12
Best Western Plus The Arden Park Hotel

About this property

Mercer Hotel Downtown, BW Premier Collection

3.5-star Stratford hotel with restaurant
This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. WiFi in public areas is free. Additionally, self parking, express check-out, and tour/ticket assistance are onsite.
Mercer Hotel Downtown, BW Premier Collection offers 14 accommodations with iPod docking stations and coffee/tea makers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with premium cable channels.

Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Refrigerators and irons/ironing boards can be requested. Housekeeping is provided daily.

Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Stratford hotel also offers tour/ticket assistance and express check-out. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Mercer Hotel Downtown, BW Premier Collection is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 8:00 AM and 11:00 AM and on weekends between 9:00 AM and 11:00 AM.
Mercer Hotel Downtown, BW Premier Collection has a restaurant serving brunch, lunch, and dinner.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (CAD 15 per night)
  • Limited onsite parking

Food and drink

  • Cooked-to-order breakfast available for a fee 8:00 AM to 11:00 AM on weekdays and 9:00 AM to 11:00 AM on weekends; CAD 9 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Mercer Hall

Family friendly

  • Refrigerator on request

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 29.99
Express check-out available

Special check-in instructions

The front desk is open daily from noon - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CAD 50.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 49.99 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 9 to 15 per person
  • Uncovered self parking fee: CAD 15.00 per night
  • Pet fee: CAD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: CAD 29.99 (subject to availability)
  • Rollaway bed fee: CAD 49.99 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards

We should mention

This property does not have elevators

Property is also known as

Mercer Hall Inn Stratford
Mercer Hall Inn
Mercer Hall Stratford
Mercer Hall
Mercer Hall Hotel Stratford
Mercer Hall Inn Restaurant
Mercer Hotel Downtown, BW Premier Collection Hotel
Mercer Hotel Downtown, BW Premier Collection Stratford
Mercer Hotel Downtown, BW Premier Collection Hotel Stratford

Mercer Hotel Downtown, BW Premier Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 326 out of 625 reviews" "
Rating 8 - Good. 237 out of 625 reviews" "
Rating 6 - Okay. 44 out of 625 reviews" "
Rating 4 - Poor. 14 out of 625 reviews" "
Rating 2 - Terrible. 4 out of 625 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Eric

Traveled with group, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The environment and the service was good. We appreciate that the hotel allowed us to bring our cat with us (extra cleaning fee required)
Stayed 1 night in Aug 2024

10/10 Excellent

Rahul

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place to stay in Stratford. Spacious and quiet rooms, quick walk to the theatres, and tons of restaurants, bars, and coffee shops on the doorstep.
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Susan, East Grand Rapids

Traveled with partner
Liked: Staff & service
Very friendly and helpful staff; very nice restaurant on the ground floor. Room was ok but needed maintenance as some of the baseboard tiles were coming off in the bathroom. Spacious room. Air conditioning makes the room humid, unfortunately. Main flaw is that we were on the third floor and there is no elevator. Staff was kind enough to help get our bags up there, but walking up and down a rather dirty staircase to get to the hotel is not optimal.
Stayed 2 nights in Jul 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hidden gem for those going to the theatre - very friendly staff
Stayed 1 night in Jul 2024

10/10 Excellent

Kathleen

Stayed 1 night in Jul 2024

10/10 Excellent

Rita

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located on the main street of Stratford. Even though it's a busy street the hotel room was very quiet. We stayed on the 3rd floor. The hotel has an excellent restaurant and is walking distance to theaters, shops,bars and restaurants. Parking is also located on the property.
Stayed 1 night in Jul 2024

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Allyson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

Aaron

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Would look for other options in the future. Convenient location. Apathetic service. Cheap decor/furnishings, but also expensive in the area. The bar/restaurant was loud until late which would not make it a good choice for light sleepers.
Stayed 1 night in Jun 2024

10/10 Excellent

Elyse

Liked: Cleanliness, staff & service, property conditions & facilities
…
Stayed 1 night in Jun 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and convenient hotel in the heart of Stratford.
Stayed 1 night in Jun 2024

10/10 Excellent

Debra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel will be our regular.
The beds were extremely comfortable and the room spotless. Everyone was friendly and we will be going back.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jaclyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Bethany

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here every spring to attend a show at the Stratford Festival. Lovely rooms, good food. Friendly staff. Stratford itself is a charming place!
Stayed 1 night in May 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

A

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, quick and easy check in. Very clean and comfortable rooms. Unfortunately no elevator so climb to 3rd floor can be a challenge.
Stayed 1 night in May 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Great property! Lovely staff! Will stay again.
Stayed 1 night in Feb 2024

8/10 Good

Peter

Stayed 1 night in Mar 2024

10/10 Excellent

Kathy

Stayed 1 night in Mar 2024

8/10 Good

Bonnie-Kay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would have liked earlier weekend breakfast (even if it was just some baked goods/fruit) and maybe a discount in the restaurant for being a guest, Lovely and helpful staff, very clean rooms
Stayed 2 nights in Mar 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Gg
Stayed 1 night in Mar 2024

6/10 Okay

Anne

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stiflingly hot! Bottom sheet was not fitted and kept coming loose. poor quality towels.
Stayed 1 night in Mar 2024