The Parlour Inn Ascend Hotel Collection

3.5 star property

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Photo gallery for The Parlour Inn Ascend Hotel Collection

Breakfast and dinner served
Exterior
Standard Room, 1 Queen Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets
Exterior
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • 24/7 front desk

Explore the area

Map
101 Wellington St, Stratford, ON, N5A2L4
  • Avon Theater Theatre Albert
    ‪2 min walk‬
  • Avon Theatre
    ‪3 min walk‬
  • Stratford City Hall
    ‪3 min walk‬
  • Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪50 min drive‬

Room options

Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

The Parlour Inn Ascend Hotel Collection

3.5-star Stratford hotel with restaurant
A restaurant, a bar/lounge, and coffee/tea in a common area are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, a meeting room, and concierge services are onsite.
The Parlour Inn Ascend Hotel Collection offers 28 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to a business center and a meeting room.

Wireless Internet access is complimentary. This business-friendly hotel also offers coffee/tea in a common area, concierge services, and room service (during limited hours). Onsite self parking is complimentary.

The Parlour Inn Ascend Hotel Collection is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Parlour Steakhouse - This restaurant serves breakfast and dinner.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 25 to 25 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Parlour Steakhouse

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Wet bar

More

  • Air conditioning
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 35.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 25 to 25 per person
  • Pet fee: CAD 35.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Parlour Inn Stratford
Parlour Inn
Parlour Stratford
Best Western Plus The Parlour Historic Hotel Stratford
The Parlour Inn Stratford, Ontario
The Parlour Inn
The Parlour Ascend Collection
The Parlour Inn Ascend Hotel Collection Hotel
The Parlour Inn Ascend Hotel Collection Stratford
The Parlour Inn Ascend Hotel Collection Hotel Stratford

The Parlour Inn Ascend Hotel Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 377 out of 564 reviews
Rating 8 - Good. 131 out of 564 reviews
Rating 6 - Okay. 36 out of 564 reviews
Rating 4 - Poor. 13 out of 564 reviews
Rating 2 - Terrible. 7 out of 564 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff!
Stayed 1 night in Nov 2024

6/10 Okay

Judy

Room was just okay. Not at all what some other reviewers have said.
Stayed 1 night in Nov 2024

8/10 Good

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a bit smaller than expected but was fine. The restaurant was very good - loved the prime rib and the breakfasts. The staff we came in contact with were nice. Tne location was great and very walkable. Parking was easy. Might have been helpful to know about the shuttle service but as mentioned the location was great - we walked everywhere including to the Festival Theatre. Did a side trip to St Jacob’s and the farmers market there - well worth the trip and it was fascinating to see the horses and buggies in use. We would happily stay at the Parlour Inn again. Note: on performance nights you need to make dinner reservations anywhere in Stratford in advance.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kyle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Lovely property, staff were friendly and helpful!
Stayed 1 night in Nov 2024

10/10 Excellent

Bruce

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was perfect for an overnight theatre outing. Convenient, quiet, efficient and very comfortable. free parking and friendly staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Central
Stayed 1 night in Nov 2024

10/10 Excellent

Alex

Stayed 3 nights in Oct 2024

10/10 Excellent

Terry

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and clean room. Would stay again
Stayed 1 night in Nov 2024

6/10 Okay

SHANE

Liked: Cleanliness, property conditions & facilities, room comfort
Great Inn, mediocre dining...
The accommodations were very nice. The hotel staff were professional.The restaurant experience was mediocre at best. My wife's flat iron steak was overcooked, my tagliatelle was swimming in creme sauce to the extent of overwhelming the veg in the dish. When we commented to our server, the response was, "thats too bad". I agree! No effort was made to make our dining experience better. We would stay in The Parlour again. Stratford has some of the finest dining and chefs in the country. Dine elsewhere.
Stayed 1 night in Nov 2024

8/10 Good

Glenn, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Vernon, Hazel Park

Traveled with family and small children
Disliked: Property conditions & facilities
The guy at the desk said they painted in the spring. However, you can clearly smell a “freshly painted” odor on the second floor. Also, the jetted tub only had one of the jets working. Carried some desert up from the restaurant Monday evening. After I was finished, I put the glass outside the door. When we left Wednesday morning, the dirty glass was still there.
Stayed 2 nights in Nov 2024

10/10 Excellent

Suzanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk Caleb was a joy to deal with!
Stayed 1 night in Oct 2024

6/10 Okay

Emily

Liked: Cleanliness, staff & service
mushroom flatbread at the parlour restaurant was delicious
Stayed 1 night in Oct 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great little hotel walking distance to everything in Stratford. Each room is different. I would stay again. Nice that the hotel has free parking.
Stayed 1 night in Nov 2024

8/10 Good

Kristine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean hotel
Older historic building but all the same felt clean. Staff was very friendly and attentive. Free coffee in the lobby was a nice touch as the in-room coffee wasn't the best. Our room was on the 2nd floor without a view but it was spacious and clean. The bathroom was large and felt clean, free shampoo, conditioner, body wash and moisturizer was wonderful. The proximity to downtown was amazing, you are literally in the core and within walking distance to the theatres, restaurants, and shops. Free parking felt safe and a great spot to leave the car for a few days.
Stayed 2 nights in Nov 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Gwilym

Traveled with partner
Liked: Cleanliness, staff & service, amenities
It was kept in oldy wordly type of property. All the staff did their best to help,and successfully . It was a strange feeling walkin in th bedroom because of the slanting floor. We loved our stay there.
Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the "old world" feeling of the decor and the design!
Stayed 1 night in Oct 2024

4/10 Poor

GERRY

Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful Stay
excellent facility with friendly staff, comfortable room and excellent dining room
Stayed 1 night in Oct 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Stayed 2 nights in Oct 2024

8/10 Good

Julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great historic hotel within 2 blocks of restaurants, pubs, shops and Theaters.
Stayed 1 night in Oct 2024

10/10 Excellent

Gloria, Ottawa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fun to stay in a renovated historic property and one so close to the facilities in town and walking distance to one of the theatres and across the road from a great chocolate shop. Lots of free parking in the back/side of the building. Wow, free bottled water in the room and leaving was a really nice treat. The coffee maker in the room was expresso so was odd, I probably should have had the regular coffee in the lobby. Glad there was an elevator. Beds were comfy and more electrical plugs in the room than I've seen in most places I've stayed! Bath was a jetted tub and shower. My friend unfortunately slipped in the tub having a shower but thankfully wasn't hurt. So a better grip on the tub bottom would be good as it's pretty slick. Overall I would definitely stay here again in future.
Stayed 1 night in Oct 2024