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The Welcombe Hotel, BW Premier Collection

4.0 star property

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Photo gallery for The Welcombe Hotel, BW Premier Collection

Property grounds
Indoor pool
Gym
Property grounds
Property grounds

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Gym

Explore the area

Map
Warwick Road, Stratford-upon-Avon, England, CV37 0NR
  • Royal Shakespeare Theatre
    ‪4 min drive‬
  • Shakespeare's Birthplace
    ‪4 min drive‬
  • Anne Hathaway's Cottage
    ‪7 min drive‬
  • Birmingham (BHX)
    ‪29 min drive‬

Room options

View all photos for Executive Suite, 1 King Bed, Non Smoking, Garden View (Four Poster Bed;with Sofabed)

Premium bedding, desk, laptop workspace, iron/ironing board

Executive Suite, 1 King Bed, Non Smoking, Garden View (Four Poster Bed;with Sofabed)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Apartment, Multiple Beds, Non Smoking (Converts to 2 Twin Beds;with Sofabed)

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Apartment, Multiple Beds, Non Smoking (Converts to 2 Twin Beds;with Sofabed)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 2 Twin Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 King Bed, Non Smoking (Four Poster Bed)

Premium bedding, desk, laptop workspace, iron/ironing board

Deluxe Suite, 1 King Bed, Non Smoking (Four Poster Bed)

  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 Double Bed, Non Smoking (with Sofabed)

Family Room, 1 Double Bed, Non Smoking (with Sofabed) | Premium bedding, desk, laptop workspace, iron/ironing board

Family Room, 1 Double Bed, Non Smoking (with Sofabed)

  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking | Premium bedding, desk, laptop workspace, iron/ironing board

Executive Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Apartment, 1 Double Bed, Accessible, Kitchen (Converts to 2 Twin Beds;with Sofabed)

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Apartment, 1 Double Bed, Accessible, Kitchen (Converts to 2 Twin Beds;with Sofabed)

  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Apartment, Multiple Beds, Non Smoking (Converts to 2 Twin Beds;with Sofabed)

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Apartment, Multiple Beds, Non Smoking (Converts to 2 Twin Beds;with Sofabed)

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Apartment, Multiple Beds, Non Smoking (Converts to 2 Twin Beds;with Sofabed)

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Apartment, Multiple Beds, Non Smoking (Converts to 2 Twin Beds;with Sofabed)

  • Sleeps 6
  • 3 Double Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite, 1 King Bed, Non Smoking (Four Poster Bed)

Premium bedding, desk, laptop workspace, iron/ironing board

Superior Suite, 1 King Bed, Non Smoking (Four Poster Bed)

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking (Four Poster Bed)

Premium bedding, desk, laptop workspace, iron/ironing board

Executive Suite, 1 King Bed, Non Smoking (Four Poster Bed)

  • Sleeps 2
  • 1 King Bed

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About this property

The Welcombe Hotel, BW Premier Collection

4-star Stratford-upon-Avon hotel with golf course
A full-service spa, a golf course, and an indoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a restaurant, a fitness center, and a bar/lounge.
The Welcombe Hotel, BW Premier Collection offers 85 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations with rainfall showerheads, and complimentary toiletries.

This Stratford-upon-Avon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. A nightly turndown service is provided and housekeeping is offered daily.

Guests can play rounds at the 18-hole golf course. In addition to an indoor pool, other recreational amenities include a sauna and a fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.
In addition to a full-service spa, The Welcombe Hotel, BW Premier Collection features a golf course and an indoor pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers a fitness center, a sauna, and a fireplace in the lobby. Onsite self parking is complimentary.

The Welcombe Hotel, BW Premier Collection has designated areas for smoking.

English breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
Trevelyan Restaurant - This restaurant specializes in British cuisine and serves dinner only.
24-hour room service is available.

Languages

English, French, Polish, Romanian, Russian, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 14.95 for adults and GBP 7.95 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Trevelyan Restaurant

Things to do

  • 18-hole golf course
  • Full-service spa
  • Golf clubhouse
  • Gym
  • Indoor pool
  • Pro golf shop
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Banquet hall
  • Built in 1866
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

This property is closed from June 12 2025 to June 12 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per pet, per night
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 14.95 for adults and GBP 7.95 for children
  • Pet fee: GBP 30 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Menzies Hotels Stratford upon Avon
Menzies Hotels Stratford upon Avon Welcombe
Menzies Hotels Stratford upon Avon Welcombe Hotel
Menzies Hotels Stratford upon Avon Welcombe Stratford-upon-Avon
Stratford upon Avon Welcombe Hotel
Welcombe Hotel Stratford upon Avon
Welcombe Stratford upon Avon
Hallmark Hotel Welcombe Stratford upon Avon
Hallmark Hotel Welcombe
Hallmark Welcombe Stratford upon Avon
Hallmark Welcombe
Hallmark Hotel The Welcombe
The Welcombe Hotel, BW Premier Collection Hotel
Hallmark Hotel The Welcombe Stratford upon Avon
The Welcombe Hotel, BW Premier Collection Stratford-upon-Avon

The Welcombe Hotel, BW Premier Collection Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 473 out of 999 reviews
Rating 8 - Good. 294 out of 999 reviews
Rating 6 - Okay. 121 out of 999 reviews
Rating 4 - Poor. 54 out of 999 reviews
Rating 2 - Terrible. 57 out of 999 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

antony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartment
Great apartment clean modern and very well equipped
Stayed 4 nights in Dec 2024

8/10 Good

Shiva

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money, beautiful hotel
The hotel is absolutely stunning. Beautiful grounds, very relaxing bar and our apartment was very quiet, clean and comfortable. Excellent value for money. Only point lost was the breakfast which was average and food/coffee ran out due to the number of guests eating breakfast.
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities
Property is quite run down
Stayed 1 night in Jan 2025

8/10 Good

Brad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
request failed, everything else was fine.
I requested a bottle of prosecco to be waiting in the room for us, this did not happen, so i called reception and asked for one, 40 minutes later we got the bottle.
Stayed 1 night in Dec 2024

8/10 Good

Tracy

Liked: Staff & service, room comfort
Disliked: Cleanliness
Nice old character building. Good Spa facilities, staff friendly & helpful. Breakfast was lovely. Need to focus on cleaning though, using a hover in the public area especially dining room & focus on the cobwebs around windows. Overall a nice stay.
Stayed 2 nights in Dec 2024

8/10 Good

Jay

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Dec 2024

6/10 Okay

Ms S A

Average
It was just average nothing to get excited about
Stayed 1 night in Dec 2024

10/10 Excellent

Neil

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was situated in very picturesque grounds.
Stayed 1 night in Dec 2024

10/10 Excellent

noreen

Liked: Cleanliness, staff & service, property conditions & facilities
Beautifully decorated for Christmas. Lovely clean room, great views, lovely breakfast.
Stayed 1 night in Oct 2024

4/10 Poor

Richard

Business traveler
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Poor Front Desk Staff / Great Views / Tired Hotel
I stayed 3 times in a short space of time for a business trip. I booked on Hotels.com and was never given the room type paid for, each time I was given a downgrade at what would have been a significantly less cost. Staff on the front desk were poor to say the least. However the duty manager was great speaking at breakfast the next day however this was check out morning for me. The hotel is tired, but has a great feel about it. Breakfast was good, in amazing surroundings. Gym / Pool are again tired and unclean, but serves a purpose at the price. Walls are thin (odd for such an old building) so sound is also an issue in the evening.
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Twelfth night
Comfortable, clean and well managed hotel. Some chairs and carpet showed signs of wear but this only added to the ambience of the beautiful mature building from which we took home a happy and lasting memory.
Stayed 1 night in Dec 2024

6/10 Okay

Gary

Business traveler
Disliked: Cleanliness, staff & service
Not the best
Ok , food and drink grossly over priced compared to other hotels. The dining menu was terrible no steak or grill choices , ordered fish n chips which turned out to be a few frozen chips and a frozen fish , not what I would expect for a top end price. Rooms are clean but very tired. Place is under staffed. I had my team there 14 of us and they shut the bar at 9.50 even though plenty of drinks being purchased.
Stayed 2 nights in Dec 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Kerry

Traveled with partner
Liked: Amenities
A beautiful GradeII listed building, a superb spa facility and excellent food but it was let down by dreadful service from the front of house staff. On arrival we were greeted by ‘you alright’ - we expected perhaps ‘good evening, how can I help?’ Or something similar. We were then told our room number and where it was and as no further information seemed to be forthcoming we had to ask questions to ascertain what time breakfast was, where it was, where the bar was, where the spa was, did we need to book anything etc etc. Surely guests need to know this information and so it should be naturally volunteered? The spa was superb but the staff were lackadaisical and disinterested. For many people it might be the 1st time there and volunteer how to get into the outside pool? That padlocks are available for a refundable £1? Finally….dinner!!! We had a reservation for 1915. We arrived on time and waited by the sign…no staff. We popped our heads in the dining room and got some attention and were seated. We then sat for 30 mins before any order for drinks or food was taken. 15 mins later we saw our wine arrive in the room - it was delivered to us 5 mins later. White wine….which was definitely not cold. We asked for ice to cool it - twice we did this before served. Food was excellent but after finishing, waiting for plates to be cleared and dessert offered for another 25 mins we gave up and left. There was a function going on but things shouldn’t compromise service for other guests.
Stayed 2 nights in Dec 2024

8/10 Good

Edward

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay
Stayed twice in two weeks first for business, I had a beautiful room , the following week I stayed with my wife but as hotel full I got a room in what we called ’steerage’ the room was so hot it was uncomfortable even with windows open and for some reason we both felt unwell staying in that room but felt better when we went upstairs. Both occasions of stay the rest of the hotel was very good . I think one of the bar staff could do with a check on his attitude as it was commented by a couple of colleagues but this was very small and didn’t really affect me. the hotel and staff are great and I would definitely stay again.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Gareth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Yasemin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
The hotel was lovely as it’s in a great location and has a nice garden area but some things in the spa wasn’t so great foot spa wasn’t working one of the pool was also not in use most importantly there was no drinking water in the spa area you had to go out in the cold to get water also on the website it’s said bath robes were included but it wasn’t you had to pay extra to get one. in the end I got ill however restaurant, food and service was great. Most of the staff were friendly and helpful. I would recommend it.
Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Christopher

Stayed 1 night in Jul 2024

6/10 Okay

Donna

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Check in was quick and easy , reception staff friendly . On entry to our room it’s dated , carpet very worn curtains torn and pelmet hanging off . On the window cill there were 2 dead ladybirds which made us think that the room hadn’t been cleaned . There were also flys in the room this raised alarm bells and we made our way back to reception . There were quite a few people waiting to be checked in so we waited to speak to staff when was quieter . As soon as we raised our concerns we was upgraded to the other side of the hotel in the Henry suite . Nice room still dated but clean . Beds comfortable and slept well . Breakfast next morning was good with a wide choice from hot food to cereal and pastries. Would we stay again unfortunately not .
Stayed 1 night in Nov 2024

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming stay
Gorgeous building, slightly tired but charming old interior. Well cleaned. Breakfast was just average, self service hot food that was only warm and new toaster needed - options were either anaemic or burnt. Bed was very comfortable except pillows. Didn't like how dogs were allowed in the dining areas while we're were eating.
Stayed 2 nights in Nov 2024

8/10 Good

Linda

Traveled with family
Liked: Cleanliness, staff & service
Beautiful historical building
Hotel location excellent lovely garden spirit 1. 1/2 miles from then centre east to get to bus taxi room comfortable clean bed room fine. Bathroom needs upgrading hallway leading to room new carpet needed & decoration needed I’m sure there’s nicer rooms so would upgrade if stayed again main bar restaurant first evening rooms were very cold next day little warmer Restaurant evening dinner menu Not Good at all the menu certainly was not befitting to the type of property / hotel very sub standard quality of evening dinner 2/10 however breakfast very good quality food although could have done being slightly warmer - hot plates were cold - so the evening dinner menu let this hotel down terribly
Stayed 2 nights in Nov 2024

4/10 Poor

Adrian

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Nothing to write home about it.
Staff is lovely and friendly First room was smelly, had to change room which at least did not smell. Overall needs a deep clean and investment. Breakfast: No hot chocolate, no boiled egg!! That is very poor service for a 4* hotel.
Stayed 1 night in Nov 2024