2/10 Terrible
Ruth
Sep 23, 2024
Liked: Cleanliness
Disliked: Property conditions & facilities
Unfortunately I wasn’t very happy at all with this hotel! I arrived at 4pm and was told she wasn’t sure if my room was ready then went onto tell me I’ve got loads of people staying for so many nights!! Like I needed to know this then she had to go off to check if my room was ready she then came back and told me oh yes yours was the last room to be cleaned! I went to get a coffee in the bar and was asked if I was a golf club member replied no so it seems I had to pay more for my drink! It was a hot day but with a cold wind and as the day drew in it was a very cold evening. The whole building wasn’t very warm but my bedroom felt really cold. In the end I was uncomfortable so went to the bar and asked if there was any heating for my room. I was told they would deal with it but it would take a few minutes which is fair enough but then he came to my room with an air conditioning unit that only blew out cold air so I ended up sleeping in my tracksuit bottoms and sweatshirt. I went for breakfast the next morning and paid £21.95 which I feel was a lot. There wasn’t a great choice for the money compared to some hotels I’ve stayed in and the cooked breakfast I had was lukewarm and not that nice at all. Also the lady in the door followed me and made me pay before if even got a cup of tea! So overall I wasn’t happy with my stay, wouldn’t stay here again nor would I recommend this hotel. I spent the next two nights at Stratford manor paying the same rate and it was excellent.
Ruth
Stayed 1 night in Sep 2024
