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The Grosvenor Hotel

4.0 star property

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Photo gallery for The Grosvenor Hotel

Front of property
Exterior
Junior Double Room | Desk, free WiFi, bed sheets
Reception
Family Room | Bathroom | Hair dryer, towels, soap, shampoo

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Pet friendly
  • 24/7 front desk
  • Free WiFi
  • Restaurant

Explore the area

Map
12-14 Warwick Rd, Stratford-upon-Avon, England, CV37 6YT
  • Shakespeare's Birthplace
    ‪7 min walk‬
  • Royal Shakespeare Theatre
    ‪7 min walk‬
  • Anne Hathaway's Cottage
    ‪4 min drive‬
  • Birmingham (BHX)
    ‪35 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room | Desk, free WiFi, bed sheets

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room

Desk, free WiFi, bed sheets

Superior Room

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | Desk, free WiFi, bed sheets

Family Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Economy Double Room

Economy Double Room | Desk, free WiFi, bed sheets

Economy Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | Desk, free WiFi, bed sheets

Family Room

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Junior Double Room

Junior Double Room | Desk, free WiFi, bed sheets

Junior Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Desk, free WiFi, bed sheets

Deluxe Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Double Room

Desk, free WiFi, bed sheets

Premium Double Room

  • Sleeps 3
  • 1 King Bed

View all photos for Family Double Room

Desk, free WiFi, bed sheets

Family Double Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

About this property

The Grosvenor Hotel

4-star hotel in Stratford-upon-Avon City Centre
Along with a restaurant, this smoke-free hotel has a bar/lounge and self parking. Free WiFi in public areas and a free manager's reception are also provided. Additionally, coffee/tea in a common area, a 24-hour front desk, and wedding services are onsite. Housekeeping is available on request.
The Grosvenor Hotel offers 76 accommodations with hair dryers. 32-inch flat-screen televisions come with digital channels and Netflix. Bathrooms include bathtubs or showers.

This Stratford-upon-Avon hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. Public areas are equipped with complimentary wireless Internet access.

This Stratford-upon-Avon hotel also offers multilingual staff and coffee/tea in a common area. Limited onsite parking is available on a first-come, first-served basis (surcharge).

The Grosvenor Hotel is a smoke-free property.

A complimentary manager's reception is offered each day.
The Grosvenor Hotel has a restaurant on site.

Languages

Danish, English, German, Polish, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 9 per night)
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator
  • Sign language-capable staff
  • Visual alarms in hallways
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Desk chair

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from August 30 2022 to August 31 2023 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25.00 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 44 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Self parking fee: GBP 9.00 per night
  • Pet fee: GBP 25.00 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

Villare Hotel
The Grosvenor Hotel Hotel
The Grosvenor Hotel Stratford-upon-Avon
The Grosvenor Hotel Hotel Stratford-upon-Avon

The Grosvenor Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 17 out of 50 reviews
Rating 8 - Good. 18 out of 50 reviews
Rating 6 - Okay. 8 out of 50 reviews
Rating 4 - Poor. 1 out of 50 reviews
Rating 2 - Terrible. 6 out of 50 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

5.6/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Bruce

Liked: Staff & service
Could be better, could be worse….
The hotel was ok, no more or no less than that. The pictures on the website were all of the newer bit of the hotel by the looks of it. Our room even said “old” on the invoice I signed. Bed ok, room had good furniture but too much of it so barely room to move. Window to a fire exit that kept banging in the wind. Shower screen might as well have been wire mesh as water leaked everywhere and flooded the bathroom which looked to have been happening for a while looking at the water staining / state of the silicone. It cost £70 for the night (excl parking), if I’d have paid much more I wouldn’t be happy. Reception staff friendly and welcoming.
Stayed 1 night in Aug 2022

6/10 Okay

Verified traveler

Traveled with family
Liked: Room comfort
Nothing special about the hotel. The building is dated, strugfled to close windows. Biggest challenge is nonrampa for push chairs especially if you have room in the lower wing, you need to go up a flight of stairs and come down another flight to a different part of the building. The breakfast was nice.
Stayed 1 night in Aug 2022

8/10 Good

ANNA

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Very good trip
Overall it was a lovely experience . Staff was ok and bar service was really good . Beautiful place very family friendly . Only issue is the parking which I had to pay for extra while on their website it is not highlighted there.
Stayed 3 nights in Aug 2022

8/10 Good

Daniela

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Value of money
Very walkable to the town center, but is in a relatively quite location. Room was large for solo traveler, room was clean but there was moulds on the bedsheet which was very disappointing. Breakfast was ok
Stayed 1 night in Jul 2022

2/10 Terrible

Ellie

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Where do I start?! There is absolutely no way that this hotel is a 4 star, if it was up to me it would be a 2.. if that. The car park is tiny, when I arrived there was no spaces so had to park at another one near by. When I checked into my room it not only absolutely stank of sick but it looked NOTHING like that photos. I booked a premium double room and the bed didn’t even have a headboard. The bathroom was so dated (all photos show new modern bathrooms) the carpets and walls were stained as well. I couldn’t stay in the room for more than 5 minutes because of the smell of sick. I complained and got changed to another room which is supposed to be a “upgrade” the only difference was the fact that the bed had a headboard and the bathroom was more updated. That evening we went to find their restaurant which we found that they don’t have!! Even though on their amenities on Expedia it says they do. When I got to my room that night was the hottest room I have ever slept in. It had a tiny window that did nothing, I was sweating buckets all night had about 1 hours sleep. Called reception 5 times to ask for a fan and no one picked up. I stay in different hotels 5 nights a week and this is by far one of the worst experiences I’ve ever had. Will never be staying here again!! DO NOT RECOMMEND
Stayed 1 night in Aug 2022

6/10 Okay

Anthony

Stayed 1 night in Jul 2022

2/10 Terrible

Verified traveler

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
This is far from a four star hotel. More like an old care home. Corridors smell musty. Rooms need updating. Old thin towels are like sandpaper.
Stayed 1 night in Jul 2022

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 night solo trip
Room & bathroom clean. Check in took about 10 minutes, apart fron that service was good. Ideal location for walking in to centre.
Stayed 3 nights in Jul 2022

4/10 Poor

Caroline

Traveled with family
Disliked: Staff & service
Stayed 1 night in Jul 2022

8/10 Good

ELLEN

Stayed 1 night in Jul 2022

2/10 Terrible

William

Business traveler
Liked: Cleanliness
Disliked: Staff & service, room comfort
Massive regret.
Rammed full limited car park spaces. Had to wait for a space. Unaware of £9 parking fee. Reception simply replied “well, it’s not our car park anymore”. Brilliant. Room was booked as “superior double” and was not remotely superior (not even a headboard LOL just pillows against the wall see pic) and was a twin. The room was boiling. The phone in room didn’t work so I walked back to reception to ask for a fan, “certainly, 10 mins it will be in your room”. I went out. The sole reason people stay here I’m guessing is location, but there’s a premier inn even closer with a pub and paid parking facing it. Gutted. 2 hours later I returned to pick up a jacket. No fan, “we haven’t got any”. The room must have been 35c without exaggeration, no aircon and one small window. I will never return. It’s basically a naff old b&b. For around 20 quid more I could have been down the road in a proper hotel.
Stayed 1 night in Jul 2022

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable hotel
The Grosvenor is very clean and comfortable with a very friendly staff. The property seems to have been updated recently so the carpet, furniture, wallpaper and decor were all clean, bright and attractive. The only problem during our stay was that England was going through an unprecedented heat wave that day and the hotel was not really equipped for that so we had a very hot night in our room. Otherwise, the staff was overall very friendly and the accommodations were great!
Stayed 1 night in Jul 2022

2/10 Terrible

Iris, Tallahassee

Liked: Staff & service
Disliked: Amenities
Stayed 1 night in Jul 2022

10/10 Excellent

Rob

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Heat wave break
Onsite parking £9 cash! Weird. Rooms were very clean and comfortable. A fan was provided to assist with this heat wave and it worked ok, could have used a bigger one though. Happy hour was 9-11pm but there was never any bar staff to serve. True throughout the day too. Great location! Right on the edge of town and different from the usual cookie cutter hotel. This hotel had class and stood out. Good time overall and great breakfast!
Stayed 1 night in Jul 2022

10/10 Excellent

Lee

Stayed 1 night in Jul 2022

10/10 Excellent

Kevin

Stayed 1 night in Jul 2022

8/10 Good

Andrew

Stayed 1 night in Jul 2022

8/10 Good

Angela

Stayed 2 nights in Jul 2022

6/10 Okay

Kevin

Stayed 1 night in Jul 2022

8/10 Good

David

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2022

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Glamorous Grosvenor with a Tash
The Grosvenor Hotel now is back to where they used to be whence the were Best Western. It has been tastefully refurbished with some nice touches. Natasha has returned to reception after a period of years and the Happy Hour is ,IMHO, set at a sensible time. Great location and even a six & a half hour wait for a 999 ambulance has not deterred me.
Stayed 1 night in Jun 2022

10/10 Excellent

Rhian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, extremely comfortable, tasty breakfast and helpful reception staff ,especially Tasha
Stayed 1 night in Jun 2022

8/10 Good

Millena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was excellent
Very good hotel, room was excellent. Great location.
Stayed 1 night in Jun 2022