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Best Western Crystal Inn

4.0 star property

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Photo gallery for Best Western Crystal Inn

Crystal Inn features a symmetrical facade with a central entrance and two wings, each with a balcony and metal railing.
Three single beds with wooden headboards and striped bedspreads.
Relax in comfort with a large bed, flat-screen TV, and dining area.
Relax by the rectangular pool surrounded by a deck and lounge chairs.
Relax in a cozy room with a comfortable seating area, TV, and a large window offering a view of the outdoors.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Breakfast available
  • Housekeeping
  • Laundry

Explore the area

Map
233-235 Mclvor Highway, Strathdale, VIC, 3550
  • Ulumbarra Theatre
    ‪4 min drive‬
  • Bendigo Art Gallery
    ‪5 min drive‬
  • Bendigo Racecourse
    ‪6 min drive‬
  • Bendigo, VIC (BXG)
    ‪5 min drive‬

Room options

View all photos for Executive Room, 1 Queen Bed, Non Smoking, Jetted Tub

Minibar, desk, soundproofing, iron/ironing board

Executive Room, 1 Queen Bed, Non Smoking, Jetted Tub

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment, 1 Queen Bed, Non Smoking, Kitchen (Separate Lounge)

Standard Apartment, 1 Queen Bed, Non Smoking, Kitchen (Separate Lounge) | Minibar, desk, soundproofing, iron/ironing board

Standard Apartment, 1 Queen Bed, Non Smoking, Kitchen (Separate Lounge)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Family Room, Multiple Beds, Non Smoking, Balcony (with Sofabed)

Family Room, Multiple Beds, Non Smoking, Balcony (with Sofabed) | Minibar, desk, soundproofing, iron/ironing board

Family Room, Multiple Beds, Non Smoking, Balcony (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Executive Room, Multiple Beds, Non Smoking, Jetted Tub (with Sofabed)

Minibar, desk, soundproofing, iron/ironing board

Executive Room, Multiple Beds, Non Smoking, Jetted Tub (with Sofabed)

  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Minibar, desk, soundproofing, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Minibar, desk, soundproofing, iron/ironing board

Deluxe Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.8 out of 10
Good
(9 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Executive Room, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed) | Minibar, desk, soundproofing, iron/ironing board

Executive Room, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Minibar, desk, soundproofing, iron/ironing board

Deluxe Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Deluxe Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Minibar, desk, soundproofing, iron/ironing board

Deluxe Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(21 reviews)
  • Sleeps 2
  • 1 Queen Bed

Family Room

  • Sleeps 5
  • 2 Twin Beds, 1 Queen Bed and 1 Twin Sofa Bed

1 Queen and 1 Single, Non-Smoking, High Speed Internet Access, Deluxe Room, Microwave and Refrigerator

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Apartment

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Sofa Beds

Mobility Accessible Queen Room

  • Sleeps 2
  • 1 Queen Bed

Executive Queen Room

  • Sleeps 2
  • 1 Queen Bed

Executive King Room with Jetted Tub

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Deluxe Queen Room

  • Sleeps 2
  • 1 Queen Bed

Deluxe Queen Room with SofaBed

  • Sleeps 3
  • 1 Twin Sofa Bed and 1 Queen Bed

1 Queen and 1 Single, Non-Smoking, Executive Room, Jetted Tub, Flat Screen Television, Microwave and Refrigerator, Sofabed

  • Sleeps 4
  • 1 Queen Bed, 1 Twin Sofa Bed and 1 Twin Bed

Similar properties

Enjoy a comfortable stay with two single beds, a dining table, and a kitchenette in this stylish room.

Bendigo McIvor Motor Inn

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
4.3 out of 5, Excellent, (460)
$91 nightly
The price is $91 total
includes taxes & fees
Bendigo McIvor Motor Inn

About this property

Best Western Crystal Inn

4-star hotel in Strathdale
This smoke-free hotel features an outdoor pool, a snack bar/deli, and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a garden, barbecue grills, and RV/bus/truck parking are onsite.
Best Western Crystal Inn offers 31 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and coffee/tea makers. 81-cm LCD televisions come with cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and microwaves can be requested.

Recreational amenities at the hotel include an outdoor pool.
The hotel offers a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers an outdoor pool, a terrace, and barbecue grills. Onsite covered self parking is complimentary.

Best Western Crystal Inn is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free covered self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: AUD 20 for adults and AUD 20 for children
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 81-cm LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Microwave on request
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive after 8:30 PM must contact this property in advance for check-in instructions.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately AUD 20 for adults and AUD 20 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Best Western Crystal Bendigo
Best Western Crystal Inn
Best Western Crystal Inn Bendigo
Best Western Crystal Inn Strathdale
Best Western Crystal Strathdale
Best Western Crystal Inn Hotel
Best Western Crystal Inn Strathdale
Best Western Crystal Inn Hotel Strathdale

Best Western Crystal Inn Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 530 out of 846 reviews
Rating 8 - Good. 239 out of 846 reviews
Rating 6 - Okay. 50 out of 846 reviews
Rating 4 - Poor. 17 out of 846 reviews
Rating 2 - Terrible. 10 out of 846 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Anthony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Parking and access was good.
Stayed 1 night in Apr 2025

8/10 Good

STEPHEN

Stayed 1 night in Apr 2025

8/10 Good

Ben

Stayed 2 nights in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property and staff
Stayed 2 nights in Apr 2025

10/10 Excellent

Timothy James

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit of an error with only 1 bed, but sorted out immediately with no fuss. Great staff, very helpful
Stayed 5 nights in Apr 2025

4/10 Poor

Nick

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The pillows were higher could not use them The bed when u sleeping felt like u were rolling into the middle
Stayed 1 night in Apr 2025

2/10 Terrible

David

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unclean, unsafe, will never stay again

Unclean and unsafe No hot water Broken door latch Broken toilet seat Burns on the table Last nights takeaway in the bin Ants on the coffee table Duct taped power cable on the table lamp No shampoo, no soap NO HOT WATER
Stayed 1 night in Mar 2025

6/10 Okay

Deborah, Lysterfield

Business traveler
Liked: Cleanliness, staff & service
No dining information, so had to drive around to find somewhere to eat. Quiet and clean room, great parking
Stayed 1 night in Mar 2025

4/10 Poor

Olutosin

Stayed 1 night in Feb 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Crystal Inn was very clean and the price was very affordable and the rooms large.
Stayed 1 night in Mar 2025

10/10 Excellent

Janette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and convenient
Stayed 1 night in Mar 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
No fuss room but very clean and relatively quiet. Parking was convenient and safe
Stayed 1 night in Mar 2025

2/10 Terrible

Mark

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Really disappointed with this hotel. We booked based on previous wotif ratings. When we arrived we were given a key to room 9 (family room as booked). The room had not been serviced and was still dirty as left by previous guests. Allocated another room. Key did not work. Manager used pass key to get in. Not a family room, just 2 beds and a sofa bed. Asked if child could sleep on sofa and we reluctantly said yes but that we were in a rush to get to a wedding and that room service would need to make the bed up. On return to room at 9pm, bed had not been made up. Called manager who sent lady up who had no idea how to manage, using seat cushions as pillows until we asked for proper pillows. Outside areas were dirty, kettle inside room was just disgustingly old and dirty so we didn’t use it. Only positive was that it was quiet. Poorly managed with no attention to guests. I would not recommend this. $267 for the one night. No apologies from managers/reception.

6/10 Okay

Cindy

Quiet. Tired looking.
Stayed 2 nights in Mar 2025

10/10 Excellent

Dianne

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Lyle

Traveled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Very hard Pillow
Stayed 1 night in Mar 2025

6/10 Okay

Katharine Jane Burnett

Disliked: Staff & service
We were there for a week and saw absolutely no staff. Our room was never serviced and we had to purchase more toilet paper. When reception was rung nobody answered.
Stayed 7 nights in Mar 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service
Older style accommodation. Clean and tidy, just ageing.
Stayed 1 night in Mar 2025

8/10 Good

Kevin A

Liked: Room comfort

Regulars

Rooms are good. Bed was comfy. Pool was great . Exterior of property incl lift, tiled areas, car park and stairs need a good clean. Nothing a good broom and high pressure hose couldn’t fix. We stay there regularly
Stayed 2 nights in Feb 2025

10/10 Excellent

Christian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick overnight stay

Having been to Bendigo many years prior it was a return visit for us. Staff at reception helpful and efficient. An opportunity to catch up with family in this city. Easy travelling to a convenient location. Driving was easy and location was near a service station for us when leaving
Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean comfortable bed great pool, quiet great customer service
Stayed 1 night in Jan 2025

4/10 Poor

Victoria

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in/out.. no drama.. quiet location.. comfortable room & bed
Stayed 1 night in Feb 2025

8/10 Good

Ben

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was excellent
Stayed 2 nights in Jan 2025