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Mackays Hotel

3.0 star property

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Photo gallery for Mackays Hotel

Exterior
Billiards
Dinner served
Double Room | Free rollaway beds, free WiFi, wheelchair access
Indoor pool, outdoor pool

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Bar

Explore the area

View in a map
The Square, Strathpeffer, Scotland, IV14 9DL
  • Place, Upper Pump Room
    ‪1 min walk‬
  • Place, Strathpeffer Pavilion
    ‪2 min walk‬
  • Place, Strathpeffer Pump Room
    ‪7 min walk‬
  • Airport, Inverness (INV)
    ‪41 min drive‬

Room options

View all photos for Double Room

Double Room | Free rollaway beds, free WiFi, wheelchair access

Double Room

  • 1797 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Twin Room

Twin Room | Free rollaway beds, free WiFi, wheelchair access

Twin Room

  • 1797 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Room

Family Room | Free rollaway beds, free WiFi, wheelchair access

Family Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

Similar properties

Exterior detail
Ben Wyvis Hotel
Strathpeffer
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
3.8 out of 5, Good, 410 reviews
Ben Wyvis Hotel

About this property

Mackays Hotel

3-star Strathpeffer hotel with restaurant
This smoke-free hotel features an indoor pool, an outdoor pool, and a restaurant. Free continental breakfast and free self parking are also provided. Additionally, 2 bars/lounges, a sauna, and a 24-hour front desk are onsite.
Mackays Hotel offers 54 accommodations with hair dryers and complimentary toiletries. Televisions come with digital channels.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna.
In addition to an indoor pool, Mackays Hotel provides an outdoor pool and a sauna. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Guests can enjoy a complimentary breakfast each morning.

Onsite self parking is complimentary.

Mackays Hotel is a smoke-free property.

A complimentary continental breakfast is served each morning between 8 AM and 9 AM.
Onsite venue - This restaurant specializes in British cuisine and serves dinner only.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to 9:00 AM
  • 2 bars/lounges
  • A restaurant

Things to do

  • Billiards/pool table
  • Indoor pool
  • Outdoor pool
  • Sauna

Family friendly

  • Free rollaway/extra bed
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 24-inch TV with digital channels

Food and drink

  • Electric kettle

More

  • Heating (climate-controlled)

Policies

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Free rollaway/extra beds

Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 8 AM to 8 PM

Property is also known as

MacKay's Hotel Strathpeffer

MacKay's Strathpeffer

Mackay's Hotel Strathpeffer Scotland

Mackays Hotel Strathpeffer

MacKay's Hotel

Mackays Hotel Hotel

Mackays Hotel Strathpeffer

Mackays Hotel Hotel Strathpeffer

Mackays Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 12 out of 91 reviews
Rating 8 - Good. 27 out of 91 reviews
Rating 6 - Okay. 32 out of 91 reviews
Rating 4 - Poor. 12 out of 91 reviews
Rating 2 - Terrible. 8 out of 91 reviews

7.4/10

Cleanliness

7.0/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Verified traveler

Liked: Staff & service

Good choice for the area

We were desperate for accommodation in Inverness and couldn't find anything available so we ended up in Strathpeffer. The hotel is old, reasonably clean, fairly quiet and comfortable enough. The breakfast was great, service was faultless. We also had dinner there one night and it was excellent. Was it worth £90 per night???
Stayed 2 nights in Aug 2019
Verified

6/10 Okay

derek

Liked: Cleanliness, staff & service
Very basic clean enough tho nice breakfast
Stayed 1 night in Aug 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service
Heruntergekommenes Hotel mit Schimmel im Bad und Tiefkühlkost zum Frühstück. Auch das Abendessen war katastrophal. Poolumkleide stinkt und ist verdreckt. Personal besteht aus ungelernten Hilfskräften. Für diese Leistung unverschämt teuer.
Stayed 1 night in Aug 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra frukost.
Stayed 1 night in Aug 2019
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Nourriture très mauvaise
Stayed 1 night in Aug 2019
Verified

6/10 Okay

Linda

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
A long way from anywhere ( our choice) very uncomfortable bed tiny TV no bar fridge. 7 miles to good local pub. Good food
Stayed 1 night in Jul 2019
Verified

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel with character

Had to ring Hotels.com after I'd checked in because the hotel tried to charge me when I'd already paid in advance. Probably a glitch in the booking system. But the staff were friendly and Hotels.com rang them to ensure it was paid. Had a meal in the evening and a breakfast which was fine. Lovely old building. Even had a swimming pool which we used free of charge before dinner. Would stay again if in the area.
Stayed 1 night in May 2019
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff and lovely room

I thought the staff were really friendly and helpful. I ate in the hotel and the food was good and very promptly served. My accommodation was one of the spacious, clean lodge rooms. All in all, it was extremely good value.
Stayed 1 night in Nov 2018
Verified

6/10 Okay

anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1 night in Strapeffer

We stayed here 1 night, our room was in separate building which was fine although in the morning you have to go to main building for breakfast, we were lucky it was dry. Breakfast was very good. The night before we ate in the deli across from hotel, it is v small but cosy we had delicious homemade pizza also has very good drink selection, there is another small restaurant 2 min walk "red poppy" looked v good.
Stayed 1 night in Sep 2018
Verified

4/10 Poor

Mildred

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

In need of improvement

Most of the staff were friendly, but the hotel is badly in need of an upgrade. Towels were threadbare and the room was cold with no additional blankets provided.
Stayed 1 night in Sep 2018
Verified

6/10 Okay

Eilidh

Liked: Cleanliness

Pleasant location in lovely village

Main issue ..... would have been a good breakfast, IF, it had at least been warm or preferably, hot...... everything was cold on each of the three cooked breakfasts brought to the table. The hotel is very tired but do not think it would take much to improve the outside of the building and make a better first impression.
Stayed 2 nights in Aug 2018
Verified

6/10 Okay

Chris

Liked: Cleanliness, staff & service

It's what you expect and that's cool.

We were warmly received by the team at MacKay's hotel, and they were super helpful over email before the stay too. The waiting staff at breakfast were really jolly even when faced with a busy room full of guests. The hotel is in a great location on the square for access to the main village and local attractions. Next door to the pavillions which is the main point of our visit (156 steps from door to door). Plenty of car parking as long as you get there early but you can find other places to park if not. In terms of the rooms - it was in line with what I was expecting- this is basic accommodation but doesn't pretend to be otherwise. Beds are comfy, showers are hot and work well, the place was clean and tidy. Yeah it's all a bit tired and basic but if you're paying £110 for a room for three/four people in a room you can overlook this. The price is reasonable for the type of accomodation and the local area. The Wifi is a bit hit and miss but it's only really meant for the shared areas and not for the bedrooms. Breakfast was good standard, again in line with expectations. The pool and sauna are a nice addition and we had a laugh in there with the free pool inflatables, again all clean and tidy and seemed safe.
Stayed 1 night in Aug 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personale disponibile. Camere di ottima dimensione. SPA confortevole. Colazione abbondante.
Stayed 1 night in Aug 2018
Verified

4/10 Poor

JOSE LUIS

Disliked: Staff & service, property conditions & facilities, room comfort

Vaya pufo

Es un hotel muy antiguo y sin reformar, sin sentimiento por hacerlo agradable, es decadente. No me parece que debieran ofertarlo en esta página. 22 millas desde Inverness para acabar en un local de estas características, se te cae el alma aos pies
Stayed 2 nights in Aug 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful surroundings

Food at restaurant good not great. Parking when hotel is busy is crowded. Hotel staff exceptional room very comfortable
Stayed 1 night in Aug 2018
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness
Hotel okay, room very dark. bed very solid. breakfast very understaffed
Stayed 1 night in Jul 2018
Verified

6/10 Okay

Malin

Liked: Cleanliness, staff & service

Gästvänligt hotell med ok standard.

Området runt omkring är vackert, men byn minimal, trots det säkert 10 hotell (mycket bussresenärer). Restaurangen på hotellet enda alternativet för middag och den var ok, men inte mer (typisk engelsk mat). Väldigt gästvänlig personal, liten pool finns i huset, sängarna så där, men helhetsintrycket helt ok.
Stayed 1 night in Jul 2018
Verified

8/10 Good

P

Liked: Cleanliness, staff & service
Die Mitarbeiter sind für einen schönen Aufenthalt bemüht. Das Zimmer war eher klein und Renovationen blieben seit längerem aus. Das Frühstück war in Ordnung, aber auch nicht speziell. Alles in Allem aber ok.
Stayed 3 nights in Jul 2018
Verified

6/10 Okay

Michael

Zentrale Lage.

Hotel liegt zentral für Ausflüge. Leider lebt das Hotel von Reisebussen, deshalb entsteht der Eindruck der Massenabfertigung. Dieses merkt man besonders bei den angebotenen Speisen.
Stayed 4 nights in Jul 2018
Verified

6/10 Okay

Charlie

Disliked: Property conditions & facilities
A very run down hotel that time has passed bye. I would not recommend this hotel to anybody. There are far nicer hotels in Strathpeffer with up to date facilities.
Stayed 1 night in Jun 2018
Verified

6/10 Okay

Verified traveler

Great if you're 60+ on a coaching holiday

If you are part of a coaching party, strathpeffer caters for you, it's a coach orientated resort. If you are traveling for work, pay the extra and stay in Inverness, you then won't be subjected to set menu's which consist of half a pie, two boiled potatoes (yes that's right, two) and a smattering of carrots... The kind of meal your average coach connoisseur would heartly enjoy I'm sure.
Stayed 1 night in Jun 2018
Verified

2/10 Terrible

Kelly

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Don't stay here

This was an awful stay, the room was not as advertised at all, in fact we were put in what appeared to be an old staff lodge, the room was advertised as having a shower/bath combo and climate control heating, this wasn't true. The bath didn't have enough hot water to fill up, and the boiler was in the bedroom so it made a very loud noise. The room was also uncomfortably hot. When I asked for assistance no help was given, I asked 3 times. The final time I was told to open the window - something I had already done. Food was also poor.
Stayed 1 night in May 2018
Verified

8/10 Good

alan

Liked: Cleanliness, staff & service, property conditions & facilities

Mackays

Limited menu so I eat elsewhere
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

MscKays Hotel

Hotel clean enough but very tired needs a good upgrade Food was fine but room very small but again clean. OK for what we needed
Stayed 2 nights in Apr 2018
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness

Fawlty towers😁

Passing through on NC500... ok for a nights kip & a wee swim...£64 for 3 of us including breakfast was good!