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Holiday Inn Express & Suites Sturbridge by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Sturbridge by IHG

Exterior
Exterior
Pool
Exterior
Suite, Multiple Beds | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Laundry
  • Gym
  • 24/7 front desk
  • Air conditioning
  • Housekeeping

Explore the area

Map
21 New Boston Road, Sturbridge, MA, 01566
  • Old Sturbridge Village
    ‪19 min walk‬
  • Wells State Park
    ‪4 min drive‬
  • St. Anne's Shrine
    ‪4 min drive‬
  • Worcester, MA (ORH-Worcester Regional)
    ‪38 min drive‬

Room options

Suite, 1 King Bed, Mobility Accessible (Communications, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Room amenity

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds

Suite, Multiple Beds | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Holiday Inn Express & Suites Sturbridge by IHG

Sturbridge hotel close to Old Sturbridge Village
Along with a restaurant, this hotel has a 24-hour fitness center and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and laundry facilities are onsite.
Holiday Inn Express & Suites Sturbridge by IHG offers 77 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves.

This Sturbridge hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant and a snack bar/deli. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. Business-related amenities consist of a business center and meeting rooms. This business-friendly hotel also offers a 24-hour fitness center, coffee/tea in a common area, and complimentary newspapers in the lobby. Onsite self parking is complimentary.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.
Panera Bread - Onsite café.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Panera Bread

Things to do

  • 24-hour gym

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • No plastic drinking straws

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, and Thursday:
  • Indoor pool
The following facilities are closed on Sunday, Friday, and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0005072870
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Sturbridge Hotel
Holiday Inn Express Sturbridge
Inn Express Sturbridge
Holiday Inn Express Suites Sturbridge
Holiday Inn Express Suites Sturbridge by IHG
Holiday Inn Express Suites Sturbridge an IHG Hotel
Holiday Inn Express & Suites Sturbridge by IHG Hotel
Holiday Inn Express & Suites Sturbridge by IHG Sturbridge
Holiday Inn Express & Suites Sturbridge by IHG Hotel Sturbridge

Holiday Inn Express & Suites Sturbridge by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 750 out of 1002 reviews
Rating 8 - Good. 153 out of 1002 reviews
Rating 6 - Okay. 49 out of 1002 reviews
Rating 4 - Poor. 27 out of 1002 reviews
Rating 2 - Terrible. 23 out of 1002 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Bradley

Liked: Property conditions & facilities
Disliked: Cleanliness
The hotel seemed clean but The tub was nasty
Stayed 1 night in Jan 2025

10/10 Excellent

Carrie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer Service A+
Hotel was.clean and staff was very attentive and pleasant.
Stayed 1 night in Jan 2025

8/10 Good

Lori

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel has just been renovated. So it was really fresh and clean. Staff , especially, the overnight staff was so helpful. Our room had somehow been overlooked for housekeeping and overnight reception young lady helped w towels, coffee and everything else we needed. Really convenient that Panera was across the parking lot. Easy on and off highway too.
Stayed 2 nights in Jan 2025

10/10 Excellent

Terrie

Liked: Cleanliness, staff & service, property conditions & facilities
People were friendly and the room was very clean
Stayed 2 nights in Jan 2025

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast food was excellent. The person preparing the food was very professional and friendly.
Stayed 2 nights in Dec 2024

6/10 Okay

Andrea

Traveled with family
Stayed 1 night in Dec 2024

8/10 Good

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities
NA
Stayed 1 night in Dec 2024

8/10 Good

Stacy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed two years in a row for the holidays. The staff is friendly, the rooms are great and the location is perfect.
Stayed 1 night in Dec 2024

8/10 Good

Miriam

Stayed 3 nights in Dec 2024

8/10 Good

steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have liked the tv remote to have a guide to see what was on the channels and a fan in the bathroom .
Stayed 1 night in Dec 2024

10/10 Excellent

Shain

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

2/10 Terrible

Alexis

Stayed 1 night in Dec 2024

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were large, as was the bed. Very comfortable. Breakfast was very good. Completely enjoyed our stay!10/10 :)
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant, Quiet and Clean.
Visiting Old Sturbridge Village. Room was very clean and comfortable. Quiet on first floor. We've stayed here before and this was a typical stay for us. Breakfast was much better the second morning(eggs are tough to keep fresh cooked). Cinnamon rolls were good as was the coffee.
Stayed 2 nights in Dec 2024

10/10 Excellent

Patricia, Mahone Bay

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Huge room- clean and modern. The walk in shower was a huge plus for us oldies!
Stayed 1 night in Dec 2024

8/10 Good

Daline

Stayed 1 night in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent place and room..
Checking in was easy, quick and friendly. The key card must of been worn out as it took holding it a few ways to get it to read. The room was very clean and smoke stain and smell free. It was a king standard room and the bed was very comfortably . There is a Kierug and a Green mountain couple coffee pods provided. My only complaint is the fluctuating shower temperature as it stays really hot for 20 or so minutes. Also when the faucet handle is turned to cold as in really cold it stays burning hot and then you have to restart the shower and itll fine. Also the free breakfast is great.
Stayed 6 nights in Dec 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

LORINDA

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay
Perfect for our one night stay. Was disappointed the pool was closed. Nice and friendly staff. Room was very clean.
Stayed 1 night in Dec 2024

8/10 Good

Donna

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very disappointed that the pool was not running. I called the hotel direct and specifically asked if the pool was up and running and was told yes . My grandkids were looking forward to swimming . Would not have booked here if I had know that .
Stayed 1 night in Dec 2024

10/10 Excellent

Tangular

Stayed 1 night in Nov 2024

8/10 Good

Pamela

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tip top stay!!
We highly recommend this property! We were in town to pick up our kiddo from college and we will ABSOLUTELY stay here again!! It was so clean, convenient, and just so comfortable too! Hats off to this staff and the property!
Stayed 1 night in Dec 2024

6/10 Okay

Meryl

Stayed 1 night in Nov 2024